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FAQs
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According to a follower of a Dharmic religion (Hindu, Buddhist, Sikh, etc), what is wrong with Christianity and Islam?
Great question. In addition to other answers written here, there are majorly 2 differences between Indic dharmic traditions and abrahamic religions(except Judaism). This in my view has enabled abrahamic religions to have signNowed higher number of followers and attain larger geographical dominance.1: Proselytizing:Abrahamic faiths commonly proselytize but Hinduism mostly does not.Christianity and Islam believes in proselytizing which means they actively look for new converts to the religion. It is part of their religious duty to act as missionaries and spread the word of GOD. It is part of their duty to spread the good news. That is essentially the reason how Christianity and Islam spread throughout the world very quickly. For example: From the moment Christianity signNowed elites of Eastern Roman Empire, it took only 100 years for Christianity to become state’s official religion and almost wipe out native roman paegan religions. Proselytizing can mean spiritual acceptance but sometimes as side-effect it has also resulted in persecution of local religions. In contrast Hinduism has never been consistently proselytizing. There are moments in history where Hindus were spreading Hinduism but not in organized manner per say. Bhakthi movement , Hinduism spreading to South-east Asia and Iskcon movement today are rare glimpses of proselytizing Hinduism. Hinduism for most part have had only organic growth.2:Marketing Brilliance bundled as part of Christianity/Islam:If Christianity and Islam were 2 companies, below marketing attributes will apply:Abrahamic faiths have made entry to the product so easy BUT leaving the product very difficult.Barrier to entry and adoption: NoneIncentives, Discounts and Promos to adopt their new product: very high (Funds from evangelicals and Middle East petro dollars)Marketing collateral for Spreading the good news: Very goodMarket Research and Competitive intelligence: Very High. Example: Joshua ProjectWhat happens if you want to leave for another product: High Breakage fees and severe fines. You just cannot leave the product because of the lifelong contract initially signed. (Repercussions and Fines include something like Societal rejection, Blasphemy laws and Apostate punishments)Very clear product messaging: One God, One last prophet and One Book.Clear Product Roadmap: No roadmap at all. The final product release has been completed and it is so complete it can be utilized for eternity. Such a nice product that consumer would never need newer updates.Crisp Product Positioning: The product is Ultra-Premium but available at all price bands.Institutionalizing Religion and Mass Commercialization at very rapid pace. Good Management of economies of scale.Great Company Culture: BIG PLUS on confidence of the organization members. Sales team members especially have very high confidence regardless of how shallow a product they sell into the market.All of the above resulting is very LOW CHURN rate for BELEIVERS, consumers and employees.Unfortunately Hinduism as company cannot claim any of the above marketing attributes. It has vague messaging and positioning to begin with. No central institution or organized practice. They have 33million product SKUs to sell. There are little to no sales team members. Hinduism is just bad marketing
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What is some good cloud based software to assist our inside sales team?
Selecting the best CRM application is crucial. One thing that you have to look for is a business that produces CRM application with lots of support behind it. You'll find businesses that will followup on their CRM product and ensure your business doesn't have problems at the same time providing you with the necessary training to ensure that your staff is happy using the software as well. Selecting the best CRM software is very vital in ensuring that you're able to achieve your goals in the long run.Don't take this casually given that there are numerous businesses that failed in implementing CRM software because of lack of knowledge, planning, unclear business requirements and not enough management support. With the availability of several options and CRM software being itself astonishingly sophisticated, selecting the most appropriate CRM software is often a challenging task. You should firstly determine whether you'll need an on-demand solution (remotely hosted solution or a web solution running on CRM company's web servers and can be used over the web) or an installable Windows application (locally hosted solutions) operating on your computers. Each have their particular advantages and disadvantages like the investment capital required for acquiring the solution. Selecting the most appropriate CRM application isn't a straightforward course of action.There are 7 items that your small business should think about when looking for a CRM program:1. Completely installed, set up and working from the first day:Your small business should certainly not spend time and money; to set-up, configure and test the software. It has to come completely installed and setup, in a fashion that permits end users to start doing the job from the very first day.2. Computer based:The most beneficial delivery format for your CRM will be installed on their local computer system. This allows the small business user to gain access to the information from their office, while not having to be worried about internet usage cost that most of the larger businesses need for their employees who're on the move frequently.3. Answers 90% of their requirementsLocating a solution that will suit all your business requirements isn't likely. Look for a solution which fits much of your business needs. Prioritize your needs and don't skimp on the essential matters.4. Handles the customer interaction aspectsThe CRM software you choose must take care of your customer interaction needs. Including: Sales team support (leads, predictions, pipeline)Marketing automation (campaigns, documents, updates)Sales team administrationProduct sales projectingLead ManagementContact AdministrationE-mail MarketingAdvertising and marketing AnalyticsCustomer Opportunity AdministrationComprehensive reportsDashboard for general summary5. InexpensiveIt's not essential to invest a great deal for a total business solution.6. Easy and user-friendlyUsing the software itself needs to be simple and easy. Moving among the various features needs to be instinctive.7. Open for future modification.Even though you wouldn't require this straight away, a small company ought to keep this as a future choice. So deciding on an application that's open is essential.
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What tech services provide sales teams the best ability to demo an online SaaS service to a client over the Internet?
There are a number of online meeting tools and web conferencing services available in the market today that allows sales teams to demonstrate a SaaS product to their respective prospects via the internet.Coordinating meetings, presenting your product to prospects in various geographic locations and even interacting with remote workers is no longer the logistical and technical workplace challenge it used to be, thanks to web conference solutions like WebEx, GoToMeeting, and Google Hangouts, to name a few.These web conferencing tools enable users to meet with their prospects, clients or colleagues via the Internet in real time. They can be used from any browser as well as most mobile devices, making them convenient for SaaS companies looking for a cost-effective way to conduct demos and even convene everyone via an online meeting/seminar.Here are some of the best online meeting and web conferencing software you can utilize for your SaaS demos. All of which are highly rated by their users and have substantial market share and service resources:1. Google HangoutsGoogle Hangouts is a unified communications service that allows members to initiate and participate in a text, voice or video chats, either one-on-one or in a group of up to 10 people. The best part about it, though? It’s free!Since Hangouts is built into Google+ and Gmail, you only need a Google account, a webcam, and a microphone and you should be all set.2. Join.meJoin.me gives you the ability to hold online meetings and gain access to your collaborator's computer remotely, all without having to sign up or download any software.To start online conference calls, simply visit the site and send your code to your target participants. They will access your virtual meeting by typing the code on the web page. You can invite up to 10 users and share your screen with them to conduct online tutorials and demos.3. ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform.Zoom offers video, audio, and wireless screen-sharing experience across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.4. GoToMeetingWith GoToMeeting, you can schedule, host, and record online meetings and webinars. It remains one of the easiest conferencing platforms to use, and the video conferencing feature keeps the application relevant, especially as new users and products flood the market all the time.Like most commercial web-based services, tiered pricing adds various features, depending on what you’re willing to pay. The top-tier version will allow you to accommodate up to 100 attendees.5. WebExWebEx lets you have online meetings with anyone who has an Internet connection – including mobile users. You will be connected via audio and you can share content from your computer which lets you see the same things at the same time – like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can “Pass the Ball” so any attendee can control the meeting and share.Oh, and while we’re on the subject of doing sales presentations and converting your leads into clients, you might want to consider our solution, Tenfold.It’s a software that would help you create and maintain client relationships by combining all of your prospect and client data across every customer database into a single, unified view. This ensures that you convert and retain clients through data-driven customer care.With Tenfold, all calls made on your phone, every person that have sent you an email will automatically be logged and can be added as a contact on your CRM platform. In addition, since Tenfold can be integrated with all the tools mentioned above, you can easily launch a meeting with your prospects from inside the Tenfold Floating UI – helping you signNow out to more leads, increasing opportunities to close a sale.There you have it, those are some of the best tech services that allow sales teams to conduct demos with their prospects over the internet. Hope this helps you in finding the right tools to further expand your sales funnel and improve your business workflow.
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What are the characteristics of a great sales person?
Good professional consultative sales peopleListen before they speakListen more than they speak.Ask open ended questions to allow their clients to describe their most pressing concerns and get them to talk.Genuinely want to help their clients by identifying win-wins for both parties.Confirm assumptions with their clients.FollowupView "No" as a starting point and try to understand the reasoning behind the answer "No."Set expectations appropriately (ie lean towards under promising and over delivering rather than the other way around). Trust is extremely important.Only sell what they believe in. This is crucial. Good sales people align themselves with good products and services (ie not necessarily the most profitable sales plans) and/or put themselves in positions where they can influence transforming the products/services they are offering to be the best.in the market.Are curious and continually want to learn more about their clients.Spend the majority of their time understanding their client's pain points well in order to create compelling focused proposals.Understand they need to offer something new (ie pricing, product information, industry knowledge, etc.) to the client on every interaction. Good sales people understand that the most valuable thing a client can offer you is his/her time and attention. Good sales people earn their client's time and attention.Understand that doing what is best for their client is in everyone's best interest long term.Are willing to question and challenge rules inside their employer's organization that get in the way of delivering client value.Provide feedback to all aspects of their employer (ie R&D, Marketing, Legal, etc.) to ensure products and services align better with the market and industry.Advocate for their clients rather than their employer.Understand the power of free food! I am continually amazed by the ROI of a $30 lunch.Do their best to make their client look good within their client's organization.Are objective and understand the solution they offer will not fit every problem they encounter and only focus on opportunities that are a good fit.Describe how they will deliver value to their client by ending every client interaction with proposing and confirming agreement on next steps.At the end of the day understand that the client's agenda and objectives are more important than their or their employer's own. This changes of course when it comes to pricing, but the more one focuses on demonstrating relevant compelling client value, the more one can charge.Do not take on financial commitments that require them to earn commissions by a specific date so they can continue to put the client's priorities and time line ahead of their own.
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What CRM would you recommend for a small sales team (5 or less) and why?
In my opinion one of the best CRM's for SMB is Pipedrive.Why?Because time is money! And Pipedrive is simple to deploy and to use by everyone in the company.By losing time on unnecessary activities like organizing emails, bills post-it's you waste your energy. Instead of doing everything by bare hands let it to the CRM like Pipedrive.And moreover it is LOW-COST CRM, just look.In my company, we use Pipedrive for Customer Relationship Management and we can't imagine better and simpler way to do it.Pipedrive visualizes sales process allowing you to set up multiple customizable sales pipelines each with unique sets of stages.Pipedrive also helps to prioritize your sales activities so you can be always aware of what initiative to follow on and when.In Pipedrive we have people, organizations, deals and activities.People and organizations have their own individual profile pages which hold their long-term information. Organizations are the main base of info, data and can contain multiple people. Deals are tracked through customizable stages of your sales pipeline until they're lost or won. Because deals are temporary, you could have multiple deals, open for the same contact and not worry about redundant data entry. Because of Pipedrive always keep your contacts on file, and will maintain a record of all history and happenings for those contacts.And we have activities, which are the actual schedule tasks that you perform from day to day. Activities are very important, as these are what prioritize your deals, keeping you focused on those that are scheduled for now or are overdue.For Pipedrive is no matter where you are because it is also mobile, so if you forget about something it will be always with you on your smartphone to remind, or word you up about inbound.Lastly, is worth knowing that you can also import all of your data via spreadsheet, or you can even migrate from another CRM with just a few clicks of o button.And why I say that Pipedrive can be the best solution?Simplicity and clarity make it easy to learn and deploy.Customizable elements allows you to change it until it is ideal for your company profile.Low prices don't kill the budget.Pipedrive speaks for itself, so check out it on your own.With this LINK, you can test it for 45 days instead of 14, so I think is a good way to start.
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Will automation kill digital marketing?
Let’s begin with the most straight-forward answer to this question: NO. Automation is not here to kill digital marketing and make something brand new!But you can say, automation is the key to a newer approach to digital marketing. Let me break it for you.Previously, the normal marketing cycle would be something like this: You get “leads”, you try to ‘remarket them to’ (i.e. influence them in any way) and then pass it to sales team.With the advent of marketing automation tools, now there are many more stages before the sales team take lead. In other words, sales conversation happen quite later in the buyer’s cycle, because marketing is more about nurturing the leads and generating genuine interest before sales conversation happen.It is more like giving your sales rep 10 quality and genuinely interested prospects to talk to than handing over 20 leads without any background check!You can put this whole thing like this: Marketing automation is a boon to digital marketers who are constantly trying to capture leads and fill the pipeline for the sales team with interested leads. Gone are the days when sales and marketing used to function separately. Because that actually incurred more business loss than you can think of. Imagine your marketing team signNowing put to prospective leads with one set of idea, promoting your business aligned to that concept and generating enough interest in that lead to go the ‘buy’ button. And then your sales rep takes over, with no idea of what your marketing people talked about. Suddenly, your sales rep tells something way different that what the lead was told prior to that conversation. End result? You lose this lead (and many more like this) making way for a huger loss.But not with an automation tool. A marketing automation tool bridges this gap between the two core teams, making it possible to nurture leads in a more personalized and relevant way. And one tool that is genuinely making a difference is Aritic PinPoint. This is a full-stack marketing automation tool catering to B2B customers. And no, it is not killing digital marketing!Let’s see how automation is leveraging digital marketing as a whole using Aritic PinPoint as a reference here:Marketing has become customer-centric. It is all about what you customers want, how they want, and when. To be honest, its more like dishing out the right information at the right time to the right lead.Aritic PinPoint has intuitive landing pages, option to add gated videos, and enables progressive profiling which makes quality lead capturing much more seamless. (I am talking about Organic Leads here). Gated video ensures you capture lead information from those genuinely interested in your video content. You manage to trigger enough interest to urge them to fill a quick form to continue accessing that content piece. On the other hand, progressive profiling is about asking questions that are related to your leads’ interests and demands.With dynamic contact list segmentation, Aritic PinPoint buckets your leads according to their demographics, website and app behaviour, buyer’s stage, and events. This simplifies your digital marketing efforts because you can now run targeted campaigns that will give you more optimum results.Whenever I used to discuss about digital marketing, I found people more inclined towards email marketing. So, here’s how automation is improving your email campaigns. I’ve already told you about lead segmentation. Aritic PinPoint allows you to design your own email templates that are device responsive. You can create and schedule automated drip campaigns based on your lead behaviour. Add to that, automated email workflow designing makes the task much more easier. Then comes the autoresponders for repetitive emails, and re-engagement emails for those leads who were once active but now they somehow lost interest.If you’ve noticed so far, all the automation features are customer-centric and behaviour-based.Digital marketing inevidently alludes to social media marketing. True. And Aritic PinPoint clearly has it included. You see, we’ve come past the time when we could focus on just one channel or require multiple people for each digital channel. Aritic PinPoint offers multi-channel marketing approach wherein you can connect with your leads and customers via SMS campaigns, landing pages, targeted drip push notifications, emails, and social media channels. You can create all these campaigns using the easy campaign builder on Aritic PinPoint. Here’s how a drip push notification campaign looks like:Next comes the gap bridging between sales and marketing. Features like lead behaviour tracking, lead source tracking, and lead scoring helps in creating a buyer’s persona and also spot the potential leads. With lead behaviour tracking, it is possible to understand the buying pattern of a lead, and by assigning score to each lead (including minus scores) you can know which are the most active leads. Most active leads = most interested leads.Backed with buyer’s purchasing details and browsing history, your sales rep can have a clear idea what will convince that lead the most. This means your sales rep talks to those leads who are genuinely interested, thereby increasing the conversion rates. (Yes, Aritic PinPoint has all these features).There’s so much more to Aritic PinPoint automation tool than these, especially the enterprise exclusive features like dedicated account manager, role-based access control, data security, single sign-on, and more. Other features include dynamic content, mobile marketing, detailed analytics and reports, and account-based marketing.Lastly, Aritic PinPoint has a wide range of integrations with various popular CMS, CRMs, websites and apps, social media platforms, and plugins.Automation is neither killing nor replacing digital marketing. If you are not yet convinced, try taking a demo of Aritic PinPoint or create a free account and experience the new-age marketing.Hope this helps :)
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What are the most common mistakes first time entrepreneurs make?
This is like magic. Thank you. Finally a question made for me. I don't even need a belt to fit this question around my waist. First, I have some credentials. I've failed at 17 businesses. I've succeeded at a few. But failed at most. I've also run a $125 million venture capital firm and I'm currently invested in about 30 companies, many of which I advise or on the board, etc. Oh, one thing before I answer the question: the companies that NEVER call me are always the ones that are doing the best. I made lots of mistakes as a first time entrepreneur. In every possible way. And I see a lot of those mistakes repeated in companies I'm invested in. I keep telling myself to remember these. Maybe this answer will be a good way for me to remember. Note: these are MISTAKES. So they are like double negatives. A) START YOUR BUSINESS WHEN YOU ARE BROKE Don't start a company if you're broke. This is not the same as "having no money". If you are fine staying on the floor of a friend's house and living on nothing then you are not quite broke. You have food and shelter. But if you have kids and a wife and a mortgage, etc (the other extreme) don't go broke and start a business. When I started my first business, I stayed at my full time job for 18 MONTHS before I left to become CEO of my startup full-time. We had 12 employees by then and almost as many clients. In other words, I knew I could replace my salary and still pay my employees for at least six months even if everything went down hill. Which leads me to.... B) IF YOU ONLY HAVE MONEY TO LAST YOU SIX MONTHS THEN YOU ARE ALREADY OUT OF BUSINESS I was on the board of a company once and when I read the monthly financials I realized the burn (the monthly loss in cash) was such that we would run out of money in six months. I called the other board members. They hadn't even looked at the financials. I called the CEO. He said, "but we have six months!" This is really really important: if you have six months, IT IS ALREADY SIX MONTHS FROM NOW. What that means is: no matter what you do: you will not be able to raise the money, do the legal, find the customers, do the work, get paid, or whatever you need to do - in six months time. You are the walking dead and you don't know it. Here's what we did. I called an emergency board meeting. We explained the situation to the CEO. He refused to believe it. I called him separately and gave him ten different examples. He finally got it. We fired a lot of people to reduce the burn. Somehow it didn't reduce enough. We hired a bank. We went to all the usual players. Everyone said no about buying us. They all were waiting for us to die. And then they would scrape us up for nothing. Finally, someone bought us for a good amount 2x what we put in a few months ago. I don't know why did it. I just thank god they did. The CEO, who didn't even realize he was going to go broke, made $6 million and moved to another country. We officially sold the company the day before the company was going to run out of money. Six months after that first phone call to the day. C) SMOKE CRACK We have a cognitive bias to think that our own ideas are great ideas. It's hard to admit that they won't work. Profits are the purifier of a business. That's the best way you can tell you have a good idea. If people give you SO MUCH money that you have money left over. Revenues are the next bests thing after profits. And users are the next best thing after that. If you are having trouble with any of the above three and this situation lasts more than a few months then you are smoking crack. You have to come up with a better idea. This doesn't apply to biotech or scientific companies that need to raise a lot of money. But it applies to every other business. D) UNDER PROMISE AND OVER DELIVER Yes, this is a MISTAKE first-time entrepreneurs make. Your competition is over-promising. Here's what you can go wrong if you under-promise and over-deliver. First off, anyone who over-promises is going to win the business. They might do a bad job but possession is 9/10 the law. They have the client and they can do things to fix the relationship. Second, you might under promise and UNDER deliver. Then you're just a bad vendor and they will eventually switch to someone else. What's the solution? One thing: Over promise....and over deliver. Now you're amazing. And the client is there forever. E) DON'T COMMUNICATE Here's the magic rule: talk to a new customer every day for 100 days. It doesn't matter what you talk about. Just call them and say, "how's it going?" Some customers might look at this and say, "I don't want to hear from my vendor for 100 days in a rule." They are lying. They do. And they don't know it. This is often called, "following up". As soon as you meet a potential customer, have an entire system in place to follow up. As soon as you deliver a proposal, follow up, as soon as you deliver a product, follow up. Even when you are in the middle of completing a project, follow up. FOLLOW UP You call and just say, "I always want to make sure I'm doing my best for you. Is all ok?" And then listen. And then say good-bye so you don't waste their time. Do that and you have a client for life. Trust me trust me trust me. F) HIRING PEOPLE Most startups don't need to hire that many people. Like, don't hire a secretary. Or a head of HR. Or even a head of sales. If you're the CEO, then you are the head of sales, the project manager, the secretary, and the head of HR. Wait, in each case, until you absolutely overwhelmed before you start hiring people. Once you hire someone there is a world of S**& that you have to deal with. Personalities, fights, politics, disagreements, gossip, etc. And, the most basic - they might do a bad job. A worse job than you would do because you are the OWNER and they are not. By the way, being overwhelmed is a good thing. It means you have revenues, profits, or users. Then you are allowed to hire people. The best business I've ever started is when there was only one other person besides me. We started our first product for $2000. We sold eight months later for $10,000,000. We outsourced almost the entire business (by the way, the one bad thing about this is that Google wouldn't buy us because of this). It's not as good as it sounds. I'm an idiot and lost a good chunk of the money later. But at least I didn't hire anyone. G) CLEAR ROLES A lot of partnerships fail because there are no clear roles defined. Like, the two partners are "co-CEOs" so nobody knows who to talk to. This is BS. There have to be clear rules. I have a lot of examples. I'll give one I'm dealing with right now. These are the roles of the founders: one person is a scientist - he makes the product. one person is an accountant - he does the books one person is a good business guy and has been involved in startups - he makes the deals and finds partnerships one person is good at raising money - he raises money and I forget who is CEO. One of them. It doesn't matter. Each is the final world on what he is good at. You can even divide up equity equally according to categories like this (and so some people might fit into more than one category so they get more equity): - made product - raised money - made sales - manages people - had the idea That's a sample. Not every business is structured so neatly but many are. When I was in a business where we did not have clear rules over who made the final decision, it was a mess. We ended up selling that company but now NONE of the original partners speak to each other anymore. We got lucky we sold that one. H) DON'T TEST If you have a product idea, and you love it, and all your friends tell you its great, don't forget to test. Let's say your product is "protein water" - clear water that has zero calories and 30 grams of protein. BAM! Seems like an amazing idea. Put a Facebook ad up, with the design of the water bottle and say, "30g PROTEIN WATER". Simply see if people click. If noboody clicks, then you have a bad idea. If a lot of people click, then it's a great idea. This is one example. But this is a very important side-rule that most people don't believe: GOOD ENTREPRENEURS ARE RISK-ADVERSE Before you risk, test. Before you leave your job, have customers. Before you hire people, have money in the bank. Before you even create you product, test it. Smart people test. Smart people don't take risks. I) WORRYING ABOUT STUFF YOU DON'T HAVE TO WORRY ABOUT Too many people think they have to hire lawyers and accountants and make a logo before they even start their company. Don't do BS stuff. Start your company, make your product, see if people want it, repeat. That's it. One company I don't think I even incorporated until they day before I sold it. Don't have too many meetings. Don't debate forever your list of values. Or your marketing slogan. If you make something people want, then the sale is easy, and you have a company. Period. No matter what your slogan is. So many people ask: but should we be an "S" Corp in Delaware. I don't care. It has nothing to do with how much money you will make. Believe in your product. Believe in helping your customers. Believe you can do it cheaply and always over-deliver and (repeating) HELP. Be risk-averse. Hold onto your money. I can throw some stuff in here about don't get bad investors but that's really a different topic. If you avoid all the mistakes above, then you will have a good shot at having a good business. Trust me on this. I've seen a thousand businesses. You will have a good one if you follow the above ideas (or I should say, avoid the above mistakes). Oh, one more. J) HAVE SEX WITH EMPLOYEES This is a really bad idea. Employees are there to help you get customers, deliver to customers, follow up with customers, and handle the running of your business. Once you start having sex with them, all sorts of bad things happen. I'm not even kidding here. You might fall in love with them. You might have to deal with legal stuff. Other employees might get upset. And once one employee gets upset, that "upset-ness" spreads like a disease. Whenever an employee gossips badly about you, you have to fire them or the disease spreads. This is what starts to happen once you start having sex with employees. I've seen great startups totally blow it because of this. Don't do it. ----- There's a lot of other things that can go wrong, but this is the top. For instance, did you know its important to have a great relationship with your landlord? How come? Because he has to approve if you sell your company. Because suddenly he has a new tenant. But this is a small thing. There are many small things. Running a business is hard. These are the top 10 out of 100 (or 1000) mistakes I have seen. Good luck. And, seriously, don't do what I would do.
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What are the most effective ways to improve employee morale?
Hi,I don't know how to cheer up employs from all departments because, in my opinion, all of them can be different.But I can tell you how to BOOST MORALE of sales teams.This is my thing and I've spent most of my career researching this area. And I consider these tips as useful.Why ? Because sales is a tough job !It takes guts to pitch a product or service to strangers. Even if it’s only once.It takes even more guts and a stronger will to pick up the phone and call person after person knowing that your chances of rejection are higher than your chances of making the sale.Most of all, it takes superhuman levels of persistence and sky-high motivation to do it again and again, day after day, and week after week. Picking yourself up after every failed deal, and simply pressing reset before going to battle is part of the daily race of a salesperson.The weight of expectations on salespeople is immense. Handling the unique pressures of sales management while keeping your team motivated can seem like a never-ending task.And that’s just when things are going well!When Team Morale Dips, Sales Managers SufferWhen is the most important time for a sales manager to prove their mettle?It’s when things go wrong.And they invariably do.You will miss targets. Big accounts will churn. Enormous deals will fall at the final hurdle.This is when the best sales managers pick their sales team up off the canvas and fire them up to smash their next round of sales objectives.Market forces, economic slumps, seasonality, delivery issues, and many other intangibles can all cause a severe slump in sales – but these factors are all beyond you and your team’s control. It’s these outside events that tend to hit your team’s motivation the hardest.When a person feels that they’ve done everything right, applied the correct technique, backed their efforts up with skill and passion, and absolutely nailed the ideal sales process – only to miss their targets regardless, it’s simply human nature to feel demotivated.Failure to identify a dip in morale quickly can have grave consequences.Like a tornado, bad vibes amongst a sales team feed on themselves. If left unchecked, these negative emotions can irreparably damage your team’s culture.Spotting the Downturn Before it Goes NuclearThe best morale exists when you never hear the word mentioned. When you hear a lot of talk about it, it’s usually lousy. – Dwight D EisenhowerIt is a very rare salesperson who will come straight out and say, “You know what boss? I’m really lacking motivation and just don’t feel like I’m going to make my target this month.”Keeping an eye on morale in the team, and knowing when a pick-me-up is needed, is a critical aspect of a sales manager’s job.In most cases, a drop in enthusiasm will have a clear triggering event. The most obvious, of course, is the failure to hit targets, especially if this has a direct financial effect on the sales team (i.e. they didn’t earn commission or bonuses).Plus, failure to signNow financial goals can potentially result in losses and cutbacks, and the resultant guilt can also poison the motivation well.But the causes for low morale are not always so clean-cut.Trying to unlock a new market segment, or targeting a new demographic altogether, could lead to a huge increase in the number of rejections a salesperson receives. While this may be understood and accepted on an intellectual level, the emotional strain is just as intense.So How Do You Know Your Sales Team is Down in the Dumps?Here are a few telltale signs of a dip in morale and motivation:1. A Sudden Drop in PerformanceIf a previously successful individual or team starts missing targets, the natural reaction is to look at external factors. However, it’s usually wiser to look close to home first.2. The Sales Cycle Gets LongerDemotivated people tend to procrastinate, and may find even the simplest tasks beyond them. If your team is taking longer to work through an established sales process, you’re most likely dealing with people who have stopped giving it their all.3. Bad Apple, Rotten BunchIf someone is constantly moaning about missed targets, how they hate their job, their bosses, and the company – that negativity is bound to affect your entire team.4. Doom and GloomSales may be tough and stress-inducing at times, but it can also be fun. If laughter and conversation levels in your sales office drop signNowly for an extended period, something is definitely amiss.5. Increased AbsenteeismWhen someone isn’t enjoying their job, they’ll find a reason not to do it. If you see a spike in sick days or, even worse, an upturn in employee turnover, you almost certainly have a problem with your esprit de corps.These are just a few of many other signs, but the best way to keep your finger on the pulse is by establishing a workplace culture where your team is comfortable with being proactive, honest and open about any issues or grievances as soon as they arise.Cheerleader, Drill Sergeant, or TherapistWhen a culture is broken, the cracks show – morale is weakened, but so is profit and performance. That’s why culture has to be at the core of any business transformation. – Peggy Johnson. Executive Vice President of Business Development at Microsoft.Okay, so you’ve determined your team’s morale is low.That’s a signNow acknowledgment. Don’t focus on fault or blame – instead, find the best way to progress.This is where many sales managers think they need to signNow for the checkbook. Surely if you pay people more they’ll be more motivated?The answer is a big, fat, no.While a pay raise may work in some cases, it can also be the start of a very slippery slope towards ever-increasing sales costs.If your pay levels, bonus structure, commissions, and sales targets are reasonable and realistic – don’t mess with them to fix a symptom of what is most likely a very different issue.What follows is some practical advice that will help you boost lagging morale and prevent morale from dropping in the first place.If you’re familiar with Theodore Herzberg’s Two Factor Theory or Motivation-Hygiene Theory, you should easily spot the basis for many of these suggestions. Herzberg famously said:“For an employee to be truly motivated, the employee’s job has to be fully enriched where the employee has the opportunity for achievement and recognition, stimulation, responsibility, and advancement.”Unfortunately, it’s not as simple as putting a few motivational quotes in the break room. This suggestions are a little more practical.1. Always Recognize and Reward Good PerformanceThis is the most simple win any manager can get, yet many miss the trick.A culture where great work is openly acknowledged and celebrated breeds its own excellence. How often have you heard complaints about a boss who nitpicks errors yet never applauds success?This is one of the most common mistakes managers make.Frequent, warranted generosity and praise actually buys you much more leeway to be critical when needed.People will be much more open to your suggestions on how they can improve if they know genuine praise, thanks and reward awaits their good performance.2. Team Solutions For Team IssuesIf your approach to boosting morale is dictatorial and completely top-down, you may simply reinforce the negative vibes. Finding a solution may reside in you listening rather than talking.Bottom line: ask your team what is wrong and canvas them for suggestions on how things can be improved before dishing out autocratic solutions.3. Bring in the FunThe average month in the life of a salesperson is riddled with stress, fear, and pressure.Break the stress cycle by making regular time for your team to have some fun!Take the tension out of the constant grind. Make sure the enjoyment still happens during office hours.Scheduling team-building events and work parties outside office hours are also great, but keep in mind that this cuts into your team’s free time.Allowing fun activities into the workday window is a subtle yet powerful gesture.You are showing that you prioritize your team’s emotional well-being and enjoyment alongside tangible results. This commitment will be appreciated, which is often returned in the form of higher dedication.4. Understand Your Team as IndividualsYou need to know what motivates each and every member of your team. Once you do, you’ll find that it is rarely the same for everyone.While it’s complicated to unearth what drives an individual, you can start by asking each team member a set of simple questions:Are you motivated right now?What would motivate you in the long-term?Is there anything you can do to motivate yourself?In your opinion, what are the signs when you’re demotivated?What do you want me to do if you become demotivated?If you know what levers to pull you can tailor your motivational plans to each individual and ultimately keep your team happier as a whole.5. Change Their FocusRelentlessly hammering for results and targets will grind down even the hardiest of souls. Instead, help your team formulate a set of daily and weekly goals that will result in signNowing a larger set of targets.Daily targets might include things like starting 5 new sales conversations or moving at least four deals to the next pipeline stage. This task achievement creates a confidence in the short-term and can help a salesperson break out of the funk and depression caused by focusing purely on the 500 pound gorilla that is their overall target.Check out Pipedrive’s Sales Pipeline Academy for some invaluable advice on how to approach this activity-driven targeting system.6. Teach Some New TricksIt’s difficult to make time for training and skill development in a busy sales environment.There’s always next week right?This is exactly why a low morale episode can be the best opportunity to invest in your team.Everyone gets a break from the relentless pressure when their focus shifts to something else. Plus they get the feeling their manager and company truly cares about their individual skills and future development.7. Take a Look in the MirrorWhat messages are you sending to your team?Does the negativity start from the top?Do you say things like: “I know these targets are very high but we’ll just have to suck it up/I know these leads are not great but let’s do our best/It’s a crap product but someone has to sell it”?Even your body language will tell a tale about your own motivations. If your team senses that you’re not fully invested in their or the company’s success, they’ll involuntarily follow your lead.8. Use Their Powers for GoodYour team is most likely filled with some great salespeople. If they’re just slightly worn down by circumstances and responsibility it may be a fantastic idea to take some time out and use their skills for the greater good.Take a day out to raise funds for a local charity, using all their cold-calling expertise, persuasive power, and ability to drive a deal.Encourage your team to have fun and enjoy it. (And make sure they have no targets to hit for the day!)This will serve to put the reality of their job in perspective and leave all but the most stone-hearted of people feeling good about themselves and what they do.9. Build a Great (Non Monetary) Rewards SystemMoney is great, but it’s often the small human things that drive and motivate people. If you’re looking at non-monetary rewards for an entire team, think along the lines of taking everyone to see a movie during the day, or ordering pizza to the office on a Friday.Sometimes your team’s travel schedules can be hectic. If you’re hesitant to take your team away from their time on the road – shout the group some flight or hotel vouchers to help them out on their next holiday. This way you don’t have to confront the logistical nightmare of getting everyone in the same room the same time.It can even be as simple as promising better quality coffee, or giving half the day off on the last Friday of the month if your team makes a target.Small gestures go a long way, and should never be underestimated.Avoid Fires by Being ProactiveDon’t wait until your team is struggling with motivation to change the culture. Motivation comes from all the little details in your company culture, from the way you speak to your team to the openness with which you share information.Working at it every day will fortify your team’s morale over time, meaning less fires to fight when stress levels peak.Start putting these tactics to work today – you’ll reduce that crushing stress and pressure, and you’ll start re-igniting the sparks of confidence firing your sales team’s machine.I know also that the sales team are more effective with the proper tools !In this area, I can advise you the Pipedrive CRMAnd why I say that Pipedrive can be the best solution ?Because of the simplicity and clarity which makes it easy to learn and deploy.Almost all elements are customizable which allow you to change the Pipedrive until it is ideal for your company profile.Low prices don't kill the budget.Pipedrive speaks for itself, so check out it on your own.With this LINK, you can test it for 45 days instead of 14, so I think is a good way to start.I hope you enjoyed the article, and I want to say that if you have any questions don't hesitate just contact me !
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it/PV4eVY — Donald Trump Jr.'s Lawyer (@mandy_cooper13)
Trump Jr. also sent the email after news broke that former acting Attorney General Sally Yates had alerted the White House that Flynn might have lied about discussing sanctions with then-Russian ambassador Sergey Kislyak.
The White House, which initially said that Trump didn't know any details about Flynn until he learned about it later — then said that the president only found out about them through media reports — has faced questions about why Trump's son was seeking to establish communications with the Russian government in the first place.
In a series of tweets, Trump Jr. denied that he and others had received the emails, and called the Times story "a COMPLETE and TOTAL FABRICATION" of his meeting. He said the Times' "fictional account" was "100% made up."
This morning's NY Times Magazine cover: "How Vladimir Putin Created Donald Trump." — Donald Trump Jr. (@DonaldJTrumpJr)
Flynn's resignation Monday came the same day that he was interviewed by FBI agents about the meeting — as part of Robert Mueller's probe of Russia's meddling in the US presidential election.
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