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>> Welcome. My name is John Barnicle and today I'll be giving
you a brief overview of the GSA Global Supply Program and how it can support
the work of the VA. I'll note on the outset that
my last slide I include my contact information. You have questions at the end
of the program or next week or next month, please don't
hesitate to give me a call or shoot me an e-mail and
I'd be glad to answer that or find the subject matter
expert in GSA who can do so. As we begin, the
agenda gives you a sense of where I'm heading today. I want to emphasize that GSA and
VA are working closely together to describe the program and
its benefits, potential, and realized for the VA. Briefly about the
specifics of GSA. I'll move into the Global Supply
Program specifically and talk about the products
that are available, how you can place an order,
special order program that exist to expand our reach to beyond
what you see in our catalog or what you see on our website. We'll talk about the recent
expansion in the number of part numbers available and
then conclude with a brief note about customer services. You can learn more, place
orders, resolve problems with orders, etcetera. Very briefly, GSA goes
back almost 70 years to the post-World War II era of government realignment
and streamlining. We were created under
a legislation signed by President Truman
and our mission is to streamline the business
of the federal government, help agencies to focus on their
mission by accomplishing some of the administrative
and procedural tasks so they don't have to
reinvent the wheel. Most of the work of GSA now
is done by two services. Our colleagues in the Public
Building Service provides space for approximately one
million federal employees. Those are in hundreds of federal
buildings around the country, many of them historic, as well
as millions of square feet of leased space in
commercial buildings. What I'll be focusing on today
is the acquisition side of GSA, the Federal Acquisition Service. Now, we provide products
and services, again, to help you focus on
your core mission. GSA and VA have partnered
in recent months and we are working closely
with the folks in logistics and supply chain management,
at VA, to outline the program and highlight its
benefits for VA users. This core presentation
has already been delivered at several CLO conferences
including in Milwaukee and Kansas. A number of VA locations
are already making use of the program. We have a team of more than
100 customer service directors; subject matter experts who are
available to visit your site, provide training,
do troubleshooting, and support your team in
accomplishing its mission. There are also a variety of
webinars, both live and virtual, that we can offer to
you and your colleagues. The federal supply
side, excuse me, the Federal Acquisition
Service of GSA is devoted to supporting our federal
colleagues, both civilian and military, here in the
states and around the world. And the key to our operation
is requisition ordering. You purchase from GSA, you
are making a government to government transaction. GSA Global Supply has completed
the procurement process, so you're not buying
from a commercial entity, schedule vendor, or open
market purchase, you're buying from another federal agency. That has significant
benefits for you. Many of you are probably
familiar with FAR second 8.002. I want to draw your
attention initially to the last sub bullet
there in bold where GSA Global
Supply is listed as a wholesale supply source. It's the same way DLA
supports the military side of the government. We'll note briefly a few
of those other sub sections because GSA supports them and
makes it easier for you to find, for example, items from
the AbilityOne Community, agencies that employee
people who are blind or have significant
disabilities. We also carry some UNICOR
product, but, for now, the focus is GSA as a wholesale
supply source and the safety and simplicity of that
requisition status for all your transactions
with us. As a brief side note, I'll
mention that my colleagues and GSA Personal Property
Management Program handle federal excess property. That's personal property,
equipment, vehicles, etcetera, not real property;
buildings and land. if you have excess property
that you want to be rid of or you need excess from another
federal entity, I encourage you to visit the websites listed
at the top of this slide. You can learn more about the
program, you can post items that you no longer
need, or claim items that other agencies
have made available. Now then, what does it mean to
be a wholesale supply source? I've already mentioned that
the requisition is the key term for all of our transactions. So, we have already completed
the procurement process, everything in our system,
whether it's visible on the catalog, visible on the
website, is available to you as a government to
government transaction. That gives you significant
benefits, one of which is the
payment flexibility to use your government purchase
card, and, again, Smart Pay, now Smart Pay free program is
managed by our GSA colleagues. There are tens of thousands
of cards in circulation, tens of thousands of
transactions daily, we're very experienced
with managing that program and handling those
cards for daily use. You also have the option of using your activity
address code, which is a six-character
code, in VA's case, starting with the numbers 36, that allow us to
do direct billing. In effect, we can debit
your account at the treasury for the supplies that you
purchase from GSA Global Supply. I hope it goes without
saying, but I'll say it anyway, that all of our transactions
are safely within the bounds of the FAR various executive
orders, Trade Agreements Act, and other policies that
guide federal purchasing. On your behalf, we jump
through those hoops and ensure that everything that we make
available, again, in our catalog or via our website,
are in compliance with all those regulations. You don't have to
think about it. A brief note of context, during
FY18, our business volume was up a little bit over
700 million dollars. The growth of about 20%
over the prior year. As you can see, much of
that went to DOD customers, both here in the states
and around the world. We do support, on a daily
basis, civilian agencies like VA and we're interested in growing
that proportion of our business to readjust that ratio. We provide emergency
support, both before, during, and after various
disasters for FEMA, but we also provide routine
daily support for, again, VA, HUD, USPA, and lots of
other federal agencies. I won't discuss it
today, but I will note that over recent decades, GSA has operated
retail supply stores, primarily on military
bases, not exclusively, both here in the states
and around the world. Those stores still exist, but they're no longer
operated by GSA Global Supply. Our colleagues at GSA and
retail operations now support those stores. As a side note, they still
exist, if any of your colleagues or colleagues in the
federal government need that. The breaking news from the
GSA Global spy perspective is that very recently OMB
designated the program as best in class. As you might imagine,
there's rigorous criteria for that involving pricing,
planning, ongoing reviews of operations, etcetera. There is, within that list of
criteria, particular emphasis on savings for you and for
your federal colleagues, both directly in terms of prices
paid versus other alternatives, and also on the indirect savings
attributable to staff time and administrative work
before and after purchasing. Because we ensure that
compliance with the FAR, with the AbilityOne
Program, etcetera, that I mentioned a moment
ago, we can save you and your colleagues
significant money. Now then, let's shift
gears and talk a little bit about the products
that are available and how you might
benefit from using it. GSA manages roughly 50,000
national stock numbers. Those are in the subcategories
you see on the screen; tools and hardware
items, office supplies, cleaning supplies, etcetera. we also supplement that offering
with more than a half million, that number is growing,
part numbers. More efficient for GSA
to issue a part number or to use a part number
then to establish an NSN, we can probably increase the
range of products available to you and add and drop those
items more quickly than we could if we went to a more
detailed process to establish or terminate
and NSN. Bottomline is there are
hundreds of thousands of products available
to you on a daily basis and that number is growing. I'll circle back later to the
special-order program concept. I just want to note that beyond
what you see on our website or in our catalog, we have
acquisition expertise. We have multiple centers that do
buying in different locations. For instance, our New
York office focuses on office products. Our Kansas City office
focuses on tools and industrial supplies. If you need something, particularly a larger complex
item, that is not under contract and not visible on our website,
we can do a special order for you and our acquisition
experts can assist you as much or as little as needed to find
such a product, purchase it, over see its installation, even
monitor its use after the fact. So, keep in mind, that on
a fee for service basis, we can supplement what
you see on our website through this special-order
program. A few brief notes about how
we interact with our suppliers and our partners,
each constituent in our prior community is
the AbilityOne community. Legislation going back
before World War II, requires federal folks
to buy products made by the AbilityOne Network
Agency that employee people who are blind or have
significant disabilities. We do that, we try and make
it easy for folks to identify and to purchase AbilityOne items and on any given day
there are probably over 3,000 AbilityOne items
identified with a logo on our website or in our
catalogs, easily visible, the SKILCRAFT brand
name in many cases. What's less visible,
but as important, is what we do behind the scenes. We work very closely with
the AbilityOne community to eliminate from
our offering products which are essentially the same. That ETS, essentially the
same, is a key phrase. What it means is that if
there are commercial products which are essentially the same as an AbilityOne item,
we will not offer it. So, if you look at our catalog
or you visit our website, you do a search for something,
you'll see results that include, in many cases, an
AbilityOne option. It'll have that icon
to clearly identify it. If it's what you need,
great, you can put it in your shopping cart and
know that you've complied with the mandate to
purchase those items. If you see another item,
which does not have that logo, you can be confident that it
is not essentially the same. We have removed ETS items and
so you're safe to buy that item without the icon as well. No time wasted, no worries,
no additional research needed, and no concern that you're
going to be hit later by your IG or the Washington
Post or anybody else for not supporting the
AbilityOne program. Rules are a little bit less
explicit on the green side, but we understand that
agencies are more interested in purchasing green products. Well, again, we reach out
to the vendor community and our partners to offer you
several thousand items a day which bear one or more icons, indicating their
environmental status. Many of you are probably
familiar with the concept of strategic sourcing. GSA has done that
for several years and in recent years has
incorporated those principles and practices into the
GSA Global Supply Program. To bring the safety
and simplicity of the requisition program
as well as the savings and efficiency of
strategic sourcing. In the beginning of FY16, we rolled that out
for office products. Beginning of FY17, we added
it for both janitorial and sanitation products
and maintenance repair and operation supplies. Briefly, what it does
is to focus our buying and leverage the buying
power we have through you to a much smaller universe
of vendors that are working with dozens or hundreds of
suppliers in the given category, we can focus that on
a very small number. In this case, in each of the three categories we
have partnered with six vendors and in each of those,
by coincidence, five of the six are
small vendors. Even though we have
streamlined our purchasing and narrowed the pool of
suppliers in those categories, we have maintained our long
term and historic commitment to supporting small business. Under that umbrella of strategic
sourcing and modernization of the program, as
few things changed. Hopefully you'll see faster
delivery, lower prices, and your, you and your
colleagues, over time, will see that enhanced
even more. Contracts include
built in thresholds for when the government
buys X amount of product, prices come down in
additional percentage, so we're driving lower prices
by using the program over time. It also enhances data collection
and makes it simpler for you and your colleagues to understand your spending
patterns to get a handle on your spend under management to make your operations
more efficient as well. What doesn't change is
the underlying simplicity and flexibility of working
with GSA Global Supply. I mentioned earlier
that we are a government to government partner with you. I won't go through all
the details of the FAR, but as one example, FAR section
8.4 talks about purchasing from schedule vendors and how, once you consider
making a purchase over the micro purchase
threshold, you need to document your files
and do comparison shopping and have three potential
sources. That section of the FAR does
not apply to GSA Global Supply because we're not a commercial
entity, not a schedule vendor, we're not an open market source,
you don't have to do that. Whether you spend $10
with us, $10,000 with us, or $110,000 with us,
you don't have to do that documenting
of three sources. You have multiple ordering
options, I'll talk briefly about those; a couple
of online options, as well as phone and fax. You have a single
point of contact after the transaction is
made to inquire about status, to get customer support,
to fix a problem, if you wind up with red
pens instead of blue pens, there's one number to call
for your entire shopping list. That special-order support I
noted earlier, particularly for larger complex
requirements, is available. We can tap our acquisition
expertise and apply it to circumstances that go
beyond our daily offering. Okay, let's talk briefly
about order placement and some of those options you have. The slide shows a couple
of different websites. I'll talk briefly about them. This isn't the full-blown
tutorial, so I won't go through every feature
and benefit, but I'll give you a
high-level overview of how they support you
and how they differ. You have the option
of calling us. We're available with a
live body on a 24/5 basis; between Sunday night and
Friday night, Eastern time. You can call whenever it's
convenient, ask questions, place an order, or
solve a problem. You can also use a blank order
form in most of our catalogs, air that out, make
copies, and fax in orders, if that's more convenient
for you. Many people ask,
what's the difference between the GSA Global Supply
site and GSA Advantage. And, again, I'm not going to go
through every bell and whistle on either site, but if you look
at the left side of the screen for GSA Global Supply. We recommend using that
site when the items that you're searching to buy are
common items; office products, hand tools, power
tools, etcetera. When your activity address
code is the preferred method of payment, again, because
we're a government entity and our transactions are
G to G, we can accept that and do direct billing. Everything you see in the Global
Supply site is requisition based, but you don't have those
comparison-shopping worries or concerns. By contrast, GSA Advantage will
display the same GSA Global Supply items, those
servers run in parallel. In fact, you can use the
same user name and ID to register on either site. You'll have the same prices,
same photos, same descriptions. There's no incentive to go
to one site versus the other, in terms of buying
from Global Supply, but what GSA Advantage will
also display are also millions of items from thousands
of vendors who hold schedule contracts. Those items are not
requisitions, those items are acquisitions and different rules apply
including FAR section 8.4, that I mentioned earlier. If you know you're going to
buy an unusual item or buy from a schedule vendor or
your shopping cart is going to include a mix of requisition
and acquisition items, it's probably more
effective for you to use the GSA Advantage site,
but if you know you're looking at a requisition and you want
to buy from GSA Global Supply, I would recommend the
GSA Global Supply site; simpler and easier to use. Now then, if you want to use your activity address
code, please feel free. GSA has used that code, it's a
legacy system that dates back to the 60's, the
early era of NASA, and we routinely
handle thousands of transactions a day via
activity address code. We sync our operations and our
financial systems with civilian and military agencies and we process those payments
twice a month; typically, on the first of the month
and around the fifteenth of the month, if
those aren't weekends. In effect, we draw
from the treasury, the dollars to cover
your supply orders during that prior two-week period. In most cases, in fact
virtually all cases, VA locations nationwide
have been issued an activity address code. It may have been forgotten,
if it hasn't been used lately or it may be dormant, but,
in most cases, it exists, and I'll talk a little bit
later in the presentation about your subject matter
experts when it comes to activity address codes. If you have questions about
identifying what your code is or making sure that it's
active and appropriate for use, I'll point you towards
those folks. In a very rare case where
a code does not exist or a new one needs to be issued, our subject matter experts
will work with your colleagues to do that, to establish a
new code and to make sure that its ready for use. But just know that you can
use that code in a variety of ordering methods, through
the old FEDSTRIP program, online at the two
websites I talked about briefly, and
over the phone. Now, I'll talk briefly about
the GSA Global Supply website. As I mentioned earlier,
there are tens of thousands, hundreds of thousands
of items available to you on a daily basis. It operates like most
commercial websites. There's a search box, you can do
a search by specific part number or NSN, find what you need, add
it to your cart, and check out. If you needed to have others
review that and approve that, you can save your cart
and share it with others or invite your colleagues
to add items to the cart before someone
processes it for check out and submits it to GSA. As a reminder, everything
visible on this website is available
on a requisition basis. It's all coming from
GSA Global Supply and every item will be
identified in that way. Here's a look at the home
page and, again, I won't drill down to every feature. I will draw your
attention to a few notes. In the bottom right
corner, there's an icon for the supply catalog. When we publish or print
a new supply catalog, we'll provide a link on this
site, so you can go to it, view it online, if it's
available in printed form, as this addition is, you can
request a free printed copy to be mailed to you. I've highlighted here, on
the main shopping page, the search box, in
the upper left. You can type in a specific
NSN, if you know what it is, you can type in a part number
if you've ordered it before and know what it is, or you can
type in a generic search term; copier paper, three-hole
punched copier paper, light blue copier paper,
whatever it is that you need, and, if you've got a
decent internet connection, you'll see results in
less than a second. I've highlighted
here the results of a search for copier paper. Again, the only reason I
highlight each result is that in every case, the contractor is identified
as GSA Global Supply. Just a visual reminder
that everything comes from GSA Global Supply,
they're all requisition items, they're all owned cradle to
grave by GSA Global Supply. So, if there's any
question or any concern, you have one point
of contact to pursue. It started, anyone in the world with internet access can browse
the site, see what's available, check prices, etcetera,
but if you're interested in actually complying a
cart and placing an order, you'll need to register
and the arrow on the screen highlights
the button to do that. You will get a blank screen,
guide through a blank screen to establish your profile. Tell us who you are, what agency
you work for, your address, your method of payment,
etcetera, your e-mail address. And once you do that, it's
saved and available for editing as time goes on, if you get
transferred or details change in your address, but it
doesn't have to be repeated. As you set up your profile,
you can define your method of payment and, again,
you have the option to put in multiple methods of payment. You have a purchase card,
you can enter that number, expiration date, etcetera. If you know your
activity address code, you can enter that as well. You can use both, you can
alternate daily or weekly or between transactions and put
one on a purchase card and one on your AAC, if that's
more convenient for you or assists you and
your colleagues in financial management,
that flexibility is there and will continue to be there. Finally, if you're ordering for,
with your activity address code, as a security check,
first time you do that, we will contact a supervisor. So, you give us a name
and an e-mail address, and we will e-mail
that person to confirm that you are an authorized user
of that activity address code. Once we receive that reply back from your supervisor,
you're good to go. You can place orders, we'll
renew that confirmation over time, but it's a
pretty simple process. Now, I'll mention
briefly, GSA Advantage as an online alternative. I mentioned earlier that
it displays the same items as GSA Global Supply with
the same photos, prices, descriptions, etcetera. It's pulling from the same
database for descriptions, so all that information
is the same. What's different is that
Advantage also displays millions of products from thousands
of schedule vendors. To buy from any of those
schedule vendors, you will need to use a purchase card. They don't have that G to
G status, so they can't dip into the treasury for
payment on your orders, but that will require the
use of a purchase card. Remember that the
Advantage site includes a mix of requisition items, GSA
Global Supply and many, many, many acquisition items
from those thousands of vendors I mentioned. In addition to online
options, you can call GSA, I mentioned earlier
the 24/5 basis; ask questions before
you place an order, establish the unitive issue
and make sure that it's, the package is fixed and not a
dozen or not individual unit. You can place your
order over the phone. Our friendly folks will be
glad to take that order, again, with your option to
use the purchase card or your activity address code. And, if by chance, you have
a problem on the back end, you need to solve a problem,
you got the wrong color pen, etcetera, you can call that same
number on a 24/5 basis and have that resolved quickly
and efficiently. I mentioned earlier that most of our catalogs have a
black, blank fax order form. You can tear that page out,
make as many copies as you need, and fill it in as you wish
to submit an order to us. Machine is on 24/7, it's staffed
like the call center 24/5. So, if you fax us an order
on Saturday, we won't see it until Sunday night,
but we'll process it and fax you back a confirmation,
if that's what [audio error]. Earlier I mentioned that there
are items available beyond what you see in the catalog and beyond what you
see on our website. Even though we have roughly
600,000 items available on a daily basis,
visible on our website, that number is growing
toward a million and beyond. There may be cases where your
requirements are so complex or so unusual that you
need special order support. I mentioned earlier we
have acquisition folks in multiple locations around
the country who can support you, requirements that
are roughly aligned with what we offer
on a daily basis. If you need IT equipment,
we're not going to be able to help you, we'll refer
you to our colleagues in the IT part of GSA. Similarly, if you need to hire
trucks or some large, excuse me, vehicle requirement, we'll
work with our fleet colleagues to do that, but if
they're roughly aligned with office products
and equipment, tools and industrial
supplies, etcetera, we're happy to support
you and we'll do as much or as little as you
need us to do. Depending on the time
of year or your workload or your resource availability,
you may not need us to do the entire transaction,
but we're available and willing to do that, if you do
want us to do that. On the front end, we can help
you develop a statement of work, put out a solicitation, hold
an evaluation, make an award, we can even oversee the
installation of equipment or monitor its use on the back
end, if that's helpful to you. We will sit down
on the front end of that potential transaction, work out with you
your requirements, and establish a fee
for that service so there are no surprises
on the back end. If that's ever of
interest to you, you can use the e-mail address
at the bottom of the screen, specialorderprogram@gsa.gov. The folks that monitor
that inbox will route it, route it to our subject
matter experts. Whether its office equipment
or industrial supplies or whatever the requirement
turns out to be. I mentioned earlier that recently we have
dramatically expanded the number of part numbers available
to you. Many of those fall under
the umbrella of maintenance, repair, and operations. There are several thousand
examples of office products and janitorial and sanitation
supplies, but the largest number of those fall under the
MRO umbrella; maintenance, repair, and operations. Those products carry
the same benefits that I've been talking about. They're all requisitions,
they're all government to government transactions. So, you have payment
flexibility, you have multiple ordering
options you can use to submit that order to us; online,
over the phone, whatever. In all cases, GSA Global
Supply will be identified as the contractor on the
website, so there's no confusion about who owns that or who is
going to be billing you for it. It will show up on your bill as
a GSA Global Supply purchase. Our goal is to make
it easier for you to accomplish your mission
[audio error] expand that inventory and gives you
multiple choices for socket sets or screwdrivers or whatever it, whatever it is you need,
we're happy to do so. A relatively new
feature is the relaunch of the askgsa.gov website. What this allows you to
do, at your convenience, is some self-service work,
particularly on order status. If you placed an order with us
and you want to know where it is in the pipeline, what day
it might be delivered, where it is in the UPS
delivery cycle between pick up at the source
location and the ending at your loading dock
or your front door. You can register on
the askgsa.gov website, create your own user name
and password and then go in, as time goes on, check on the
status of individual items on your order list, to
get a status update, to see a tracking number,
if it's coming by UPS, for instance, you can copy
that number and plug it into the UPS site and see when an actual delivery
date is to be expected. A very simply process
and, again, it's to help you accomplish
your mission by making it easy for you, when it's
convenient for you, to do additional research. For those of you who
may be interested in using your activity
address code. I want to just offer a few brief
notes about how to do that. As I mentioned earlier, most
VA locations already have an activity address
code established. Whether it's been
used lately or not or forgotten is beside the
point, it probably exists, it just needs to be
uncovered and confirmed. On my next slide I'll show
you the subject matter experts within VA who can
help you do that. I also noted earlier, if
there's an unusual case where there is no activity
address code, we'll be happy to work with them and
with you to establish that and make it available
for future use. Just keep in mind that
every single item visible on the GSA Global Supply website
is available using your AAC. Here are the folks that we
work with on a regular basis and who I encourage you to work
with, if you have questions about whether or not your
activity address code is still valid. There is a shared e-mail
address, you'll note, under both folks'
listings there. In a very rare case, where both
of them are out of the office, that e-mail will go to one of
their colleagues for action. Rather than list individual
named e-mail addresses, we're using this
shared box to be sure that you get prompt service,
given an unusual scenario where they're both
away from the desk. Also, there's a search
tool available to VA folks. I've listed the long URL there
at the bottom of the slide. If you want to do a search
within your own database to check on an AAC or confirm
its validity, you can do that. Final note about
activity address codes, a couple of years ago,
GSA updated its IT systems for order processing and
in doing so, we created, for VA and for a few other
agencies, what we call a generic or interm activity address code. Folks who are using
their purchase card, they needed to validate that
it was a legitimate card by providing an activity
address code in our websites. The generic one you see
listed on the screen, 360ADV, allowed folks to do that and validate purchase
card transactions. However, there's no
funding associated with that generic
activity address code. You can't use that 360ADV today to make a purchase
from Global Supply. So, if you look at your profile,
if you have an existing profile and you see that 360ADV is
already loaded in there, you'll need to replace
that with a more specific, unique activity address
code for your location, in order to purchase
from GSA Global Supply. And, again, if you need help
confirming what that is, you can talk to the subject
matter experts I just listed, but just know that that
generic form was only available for folks who were buying
with a purchase card and needed to validate that. We are, as I said at the
beginning, working closely with VA, both nationally and
locally, on a variety of fronts. As one more example, based on
conversations between GSA folks in Texas and VA folks
there, we are looking at these items you see,
furniture items you see on the screen, to establish or consider establishing
national stock numbers to bring under our daily offering,
these types of items for easy availability. In the meantime, if you
needed one or more of those or particularly if you needed
a large quantity of those, we'd be happy to do a special
order program purchase for you, but it's just an example of
how we're working with you to identify your needs
and make it easy for you to find what you need under the
umbrella of GSA Global Supply. Again, as a point of reference,
the items you see listed on the screen were some of
the top sellers during FY18. Obviously, a number of items under office supplies
would be relevant. I'll also note that in
addition to these items, which are under contract
and readily available on the website, we've
also done some sizable, special order purchases for
VA, including office equipment under that top category of
office supplies and equipment. Finally, a brief note
about GSA customer service. I hope I've repeated
it often enough that our folks are
available around the clock on a Sunday night through
Friday night basis. They can, obviously,
take an order from you and process an order
using your purchase card or using your activity address
card, but they're also available for questions or issues
before and after a purchase. If you have questions about an
item or packaging, etcetera, they can help you before
you make a purchase. They can also solve
problems on the back end. By chance an item doesn't
arrive or arrives damaged or the wrong color or size,
we can make adjustments, issue you a credit, establish a
new shipment, and replace that and do that over the phone. If phone isn't convenient
for you or you don't have enough time
to get a moment to start that or include that process, you
can send an e-mail to them and start the process of them
either researching or fixing that problem and we can interact
at a more convenient time for you to close
the loop on that. As far as publications go,
we have a website available; gsa.gov/clms, to offer a
variety of publications. On the right side of the
screen, you see the cover of our new supply catalog. It's got about 7,000 items in it including our
most popular items. It's available to be mailed to
you or if can be viewed online. You can go to that
website and find it easily. What you see on the left side of your screen is not a product
catalog, there are no prices or photos of products in there. What it is is a printed version
or electronic version of, essentially, the civics lesson that I have zipped
through today. So, if you'd like to have
a more casual interaction or leisurely look at how
GSA Global Supply operates, feel free to download that
guide and review it or share it with your colleagues for
continued reading and learning. Finally, as promised, here
is my contact information. If anything I said, or didn't
say, has prompted questions about how we operate or
how we can support you, please don't hesitate to give
me a call or shoot me an e-mail. As said, I'd be glad
to answer questions or talk to you about it. we can arrange for a GSA
colleague to come out and provide onsite training
and supplement this course with additional information. If I don't know the answer,
I will find the person in GSA Global Supply or
elsewhere who does and be glad to circle back with you. Again, I appreciate your
time and interest today. I invite you to contact
me if I or any of my colleagues can help
you in the days ahead. I wish you well on accomplishing
your mission and how that GSA Global Supply can be
an effective partner helping you do that. Thank you.
