Sign Virginia Assignment of Partnership Interest Fast

Document type sign assignment of partnership interest virginia computer

apologizing my camera is not working uh but i am here with you um through the voice means um thank you for joining us we are excited to be with you and to share some information as it pertains to the va some resources access to care etc my name is suzanne boweny and i am the joining community forces liaison and the interim state family program director for the colorado national guard i've been with vcp for a couple of years now i have enjoyed the partnership in the networking and i really look forward to working with all of you today and presenting some helpful information please don't hesitate should you have any questions to ask them you can do so through the chat bar or you're welcome to ask the questions as we move along we want to make sure that your questions get answered and attention is brought to them i'm going to allow brian and i'm gonna ask brian and bethany to share a little bit more about themselves um thanks suzanne um glad to see uh so many people here today um so my name is brian steice i'm a psychologist i work in the va eastern colorado healthcare system out of the denver metro area part of my role in my position is i am the community liaison for non-va organizations representing our mental health service here so that's what i'll be speaking to today is how to to better connect with our mental health services and just to know that i'm certainly available for additional consultation down the road if anybody has any further questions glad to be here beth good morning all so my name is beth bernard and i am a packed social worker at the ba which stands for a patient aligned care team social worker i have been in my role for about a year and a half and just really have a passion for sharing more about the va and being transparent about what we can provide to folks and try to make us as accessible as possible um given the large group we might just have folks chat uh put in their questions in the chat box that we'll be monitoring um it's so great to see i think we have over a hundred people this morning um so thanks for everyone who shared um where you're coming from and your role we're looking forward to talking with you this morning so it's suzanne you want to take it away great thank you yes okay so today uh just as we work uh talk with you guys and share a little bit more information about our presentation and why we're here we're going to identify how folks can enroll in the va and recognize the differences that are between the va health administration the benefits section as well as the national cemetery we're going to describe the va a geriatrics care system and talk a little bit more about that we're going to identify opportunities for case management what case management looks like and obviously talk about some mental health services and where you can go to access that care next slide very good so as we as we see here colorado has over four hundred and three thousand veterans um it is really important to us as a collective whole to be sure that we are uh providing the best level of care that we can to them and how do we do that right so i wanted to give you a screenshot as to who we serve and where most clinics are are located outside of our denver metro area next slide and at this point i will turn it over to bethany okay great thank you suzanne so i like to start out by just kind of going over the different branches we have here through the department of veteran affairs i think sometimes it's hard even as a provider to distinguish what benefits fall under what part of the va and so if you see here on the left hand side we're looking at the veteran health care administration and that is where myself and brian falls so we're working in the health care system providing direct care to veterans as a social worker in primary care i kind of do a dance between these other two parts of the va because a lot of our questions come about what benefits veterans are eligible for so a lot of the times we're referring out to a veteran service officer or an agency that can help veterans apply for these benefits and then it also um veterans go through what's called a compensation and pension evaluation if they're filing a disability claim and that falls under the vba as well and then the third part of the department of veterans affairs is the national cemetery association and so that is where we direct veterans to for burial benefits memorial items that type of thing so a common question we get and if you're a direct service provider working with a veteran who tells you that they've never gotten connected with the va the first thing they'll need to do is apply and see if they're eligible for benefits so even with kovid veterans can come in person to our facility the rocky mountain regional va off of 1700 north milling street in aurora we request that they bring their dd214 which is essentially just discharge paperwork that shows that they were honorably discharged for the most part a veteran has to be honorably discharged to access our services there are some exceptions and then we want them to have a photo id we are offering people to enroll online so that is definitely an option for folks if they don't want to come into our facility and then something that we're going to ask of them when they do enroll is for their uh income information and then we also ask for any prior years non-reimbursed medical expenses any vocational or educational expenses and funeral or burial expenses and that's an important number because whatever they spent on those expenses gets deducted from their overall income and then that determines their eligibility so it is important that we get accurate numbers when they're enrolling another common question we get is well what if they don't have their dd-214 so the most common way to get that form is through requesting it through the national archives and um you can just go on that website print out a form fax mail it in and then they will get back to you there are a couple newer websites that veterans can also use to request service records that are listed here but oftentimes for our older veterans especially it's just easier to use a paper form and then throughout this presentation i'm going to highlight that it's always okay to refer to a veteran service officer if you don't know the answer so i like to refer to these folks as the gurus of va benefits they're a free resource for veterans and they're really there to make their lives easier and so at the end of the presentation i will share that resource i'm also going to be sending out these slides and some helpful handouts that i encourage you to share with your clients so we throw this term around a lot um it will always ask you when you give us a call is the veteran service connected and so what exactly does that mean well if a veteran chooses to file a disability claim after they've separated from the service they can apply to become service connected for a disability or medical condition that they may have developed in their time of service so as you can see on the slide it can go from anywhere from being non-service connected to a hundred percent service connected and in addition to determining how um what they have to pay for our services if they are service connected they also receive compensation from the va so throughout the presentation i'm going to give some examples of services that are dependent on if a veteran is service connected or not there's actually a designation that is a 0 which is kind of confusing but really what that's acknowledging is that a veteran does have um this condition related to their time of service but at this point in time we can't um or we don't attribute them to have any kind of negative impact in their day-to-day life from that disability so a common question i ask veterans if they aren't service connected is do you have a disability or medical condition related to your time of service and if they say yes then we're really going to want to get them connected to a veteran service officer so they can work on filing a claim so just for your reference here are a list of common service connected conditions um and so you can see that there's a whole host of um of conditions and then a lot of times the most common we're seeing is hearing loss so a lot of veterans especially older folks when we didn't have proper hearing protection do have hearing loss related to their time of service so there's another component of accessing care at the va and that is something called a priority group so a veteran goes ahead gets enrolled in our system we look at their income we look at their service connected or not and based off of that we assign them a priority group as you can see these are the factors we take into consideration the importance of a priority group is it determines if they owe co-pays for services and their eligibility for what care they can receive at the va and so this chart is from 2018 the only rates that have changed a little bit are these inpatient care rates and so as you can see we've lay it out by priority group and then if they're owing co-pays for services so a veteran who's enrolled in priority group one so service connected or 50 or higher received medal of honor they're not paying co-pays for any services here um i'm going to go into depth about what services a veteran um would owe co-pays for but i just like to highlight that there are a lot of different uh groups and factors that go into determining what a veteran pays for in our health care system so to break down co-pays it's really pretty cool what we can offer at low to no cost for veterans and i also like to highlight that a lot of times veterans also are coming into our health care system utilizing other insurance and then a lot of our older folks also have medicare so any visit related to primary care if they do owe co-pays is 15 what's really cool about our primary care services is they don't just see a doctor we also have a clinical pharmacist we have psychologists and social workers that do what's called primary care mental health integration we have dietitians other mental health support and then every primary care provider also has a social worker assigned to them and so that is what we call the patient-aligned care team model so if a veteran owed co-pays they would pay 15 to see any of those disciplines specialty care most common what we're seeing with veterans is like visiting audiology um so audiology if they owe copays would be fifty dollars and then we do have copays for inpatient services depending on the priority group medications veterans who do o-copays for medications pay anywhere from five to eleven dollars for a 30-day supply what's really cool about that is i'm sure a lot of you in the community know how expensive some medications are like heart medication insulin so that is covered at the va and again the max they're ever going to pay is 11 for a 30 day supply um in the past couple of years the va expanded what we call community care so services a veteran can receive in the community and that now includes urgent care so a veteran can go to an in-network urgent care and the co-pay for that is normally zero dollars for the first three visits and then thirty dollars after that and then i like to make the distinction for folks especially working in a hospital setting we often hear the term tri-west and then we hear tricare and it's sort of like medicaid and medicare they sound so similar that it's easy to get them confused so try west is not insurance it's actually the party that handles our community care billing so they are who authorize veterans visits in the community and that they pay for it and so sometimes a hospital will call me and they'll say well the veteran has tri-west insurance and that is not the case um so tri-west might have authorized that hospital stay but it's not an insurance benefit tricare on the other hand is a great insurance that's offered to service members of people who've retired from the military their spouses and so that is a pretty comprehensive basically commercial insurance policy um that veterans can also have so i'd like to cover some slang that you might hear thrown around at the va when you're interacting with social workers or other staff we have quite a few forms that we use and that they can be pretty confusing so i just like to cover a couple of them so the 10 10 easy is what the veterans fill out when they go to enrollment and eligibility the 10 1010 ezr is something we re uh we refer to as the means test and typically we have veterans update their means test every year depending on their service connection and that's really important because veterans um we don't want them paying for things they don't have to be and we don't want um the irs coming back and saying it looks like you haven't updated your income with us in so long that you're going to owe for all of these services so we might ask you as a community provider to help us get that filled out the 1010 ec helps people apply for extended care services and determine if they have co-pays and i'll go a little bit more in depth in the next coming slides about what we offer for extended care services and then the 10 1204 is something that we ask uh providers to fill out if they're helping us refer a veteran to one of our contract nursing homes so i'm just going to keep going here so we have a pretty robust program of geriatric and extended care services and i used to work in the community in home health and primary care and it's just crazy how many more services we can provide at the va for veterans at low to no cost that is available in the community so one thing veterans take advantage of is skilled at unskilled home health so unlike medicare that has a set number of visits that are authorized if a veteran meet certain criteria they can have unskilled and skilled healthcare coming into the home over a long period of time so we have veterans who have been receiving cna services or skilled nursing for medication management for years so as long as they continue to meet that criteria they'll be able to receive those benefits we do offer adult day health care for folks with cognitive impairment or wanting more socialization often it provides respect to caregivers and that's been a little bit on hold with colvin but we do offer that we also help veterans get enrolled in the pace program which in the denver metro area is end of age so a veteran that's 70 service connected or higher can utilize peace or we work with veterans who are eligible for medicaid um and then on the just looking at my screen um the respite is another good benefit um we offer in-home respite or institutional respite at one of our contract nursing homes you can mix and match that benefit um and you get a total of 30 days per calendar year and then on the right hand side um are just some other services so we offer medical foster home which is a veteran getting to stay in a private caregiver's home they do privately pay for that service but it's a good alternative to a nursing home we have our nursing home benefits home-based primary care and then veteran directed care which is a paid caregiver program and then we offer geriatric primary care services so it is important for a veteran to get established with a primary care doctor to access a lot of these services there are exceptions of a veterans home with hospice and we just really need to quickly get services in the home but we really want a veteran to meet with a provider every year to every six months to make sure they can still access services they don't have to give up their primary care provider in the community unless they enroll in our home-based primary care and so oftentimes the first step after getting enrolled in our health care system they we want them to schedule with a primary care provider we also like to highlight that we have a really robust telehealth program and can offer on-demand video appointments or scheduled video appointments we also recognize that there are a lot of inequities that lead to people not being able to access video appointments so um we call that a digital divide and we work as social workers to identify as a veteran kind of benefit from getting a ba issued tablet to go ahead and offer them video visits and those tablets come with enabled cell service so that they don't even have to have wi-fi so as far as looking at long-term care benefits goes i do like to cover what we do what we do offer veterans and what we do not offer veterans so a big benefit that's really cool that we can offer is long-term care at one of our contract nursing homes and so a veteran needs to be 70 service connected or higher or there's some other exceptions to that uh here at the va we kind of always have an exception to everything um but if they meet this criteria then they do qualify to go to one of our contract nursing homes we also offer something that i find really cool as a veteran meets hospice criteria we call it our end of life benefit and regardless of their service connection they can go to one of our contract nursing homes with hospice benefits there are state veterans homes that are not operated through the va they're actually regulated through the state of colorado and a veteran either needs to be 70 service connected or higher or private pay a common misconception is that we pay for assisted living or independent living and unfortunately that's just not something we can offer and then we don't offer long-term care benefits for spouses there's really a limited serve amount of services we can have for spouses one is um aid in attendance but um that would go through a vso sorry just let me see how i can get to the next slide now okay so quickly just going over our two veteran direct or our caregiver programs we do have the veteran directed care program that a veteran could choose a caregiver um to provide care that they need um and get paid for it our caregiver support program has also recently expanded um for veterans who are 70 service connected or higher both of these programs have adl requirements so the veteran does need to need to have assistance with adls or for our caregiver program they need to have the need for supervision for safety and protection purposes so that would be a veteran who has severe cognitive impairment and can't be left alone or maybe the veteran has a severe mental health diagnosis that due to severe suicidal ideation self-harming behaviors things like that he's a caregiver with them at all times a couple other monetary benefits um are something called aid in attendance which is additional money every month a veteran can use to pay for care that they need i won't go into the specifics with this benefit but um i am happy to talk offline about what the requirements are um we also offer um housebound benefits and something called a non-service connected pension for low-income veterans who serve during a war time period so just kind of buzz words to keep in mind as you work with veterans a couple other things i quickly want to highlight is any type of durable medical equipment is covered by the va and so veterans do not have to go out and buy any of that and this is including like motorized wheelchairs and really kind of expensive items we also offer a home modification grant for public service connected and non-service veterans um that they go through our occupational therapy department to work on that few other benefits audiology is something every veteran is entitled to the max they're going to pay for hearing aids is that 50 copay veterans can get an eye exam every year um dental benefits are very limited and then i like to highlight that things like insurer and boost can be covered and ordered by the va for your veterans who need nutritional supplements any kind of burial benefits or spousal benefits need to go through a veterans service officer because they're kind of the experts but there are some options out there so brian i will let you take it away and to our mental health services all right thank you bad so yes i just wanted to spend a little bit of time uh right now talking about um both the the model and approach to mental health that we have here in the va and then speak a little bit to some of the programs that we offer and again feel free if anybody has any questions to put that in the chat as you can see here with this slide our mental health services here is really on a continuum where at the very top would be like the the highest level of care so inpatient residential treatment specialty mental health programs general mental health underneath that is primary care or primary care mental health integration which are mental health providers that are embedded within primary care teams and then at the very bottom there is self self-directed care where a veteran is able to practice their own coping skills strategies to maintain their wellness on their own and through the support of their their friends and the family and the communities that they live in and as you can see there's uh you know kind of uh a veteran may have sort of different needs at different points in time um they may kind of go up and back down or up and back down as far as this this continuum of care let's go ahead and go to the next slide all right so there's a lot of information here on this slide but i did want folks just to have a little bit of familiarity with the model of mental health care that's used throughout the va system which is the recovery model of mental health some people when they hear recovery they they may think of that as regarding like substance or addiction recovery and that's oftentimes what people think of um but really in this case what we are referring to is really a broader definition of recovery meaning a person's journey in order to work towards achieving a life that is meaningful and purposeful and upon achieving that is really where happiness can come from at that point one thing to keep in mind is that in va the really the ultimate goal of mental health services is really is really that progression towards recovery a veteran who enters into let's say comes into our system if they do not have a recovery goal in mind they're not interested in something like that then we're probably going to try to see if there's maybe a better option that might better suit their needs so really it is part of our model that the folks who are in our in our system are here because they do have an interest in working on their recovery and then we're here to partner with them collaboratively to work towards that some of the components you can see with our model um so at the sort of top right there person driven uh meaning that we really do take a veteran-centered approach to care um when a veteran comes into care part of their treatment planning process is they're asked what do you identify as a problem or problems in your life it's not the staff members saying what i think your problem is it's the veteran coming to us and saying here's what i see the problems that are that are going on and sometimes that might be also if the veteran is entering care with their significant other or friend they may also be able to come with them and speak to that as well many pathways meaning that we do understand that the recovery journey is not a straightforward linear process necessarily it's not common that a person comes in gets the exact kind of treatment they need and then they're cured for life and they are always in a state of maximal recovery that's just not reality we know that unexpected things can happen stress of life stress of the pandemic um symptoms that flare up for no apparent reason sometimes the medication just stops seeming to work so well there's all sorts of different reasons a person might have a relapse on substances out of the blue so we recognize that that does happen we're not here to judge somebody if they have if they slide back on their recovery process we're here to continue to help them and understand that that is part of the process and that things are are non-linear and those ups and downs do happen um as far as holistic um so that is another thing about va mental health services is um yes we do have um lots of well-trained licensed clinicians who are very well trained in providing those those clinical services we also recognize that a lot of veterans may utilize traditional mental health clinical services as only one component of their overall wellness and recovery process so for example a veteran might benefit from both say psychotherapy and medications but they may also benefit from things like working on their whole health getting connected with one of our chaplains recreation therapy things like that so we do take a holistic approach to care and we realize that for most veterans there's a multitude of things that really helps them and not strictly just clinical services so we do partner a lot with those with those other services and bring that into the clinical services that they receive as far as as far as peers and allies another thing we recognize is that for for many veterans they benefit not just from trained professionals but also people who they see as being like them so some veterans may prefer to talk to someone who's also a veteran who's been there and also somebody who has their own lived experience in recovery so i'm happy to say that here in the via eastern colorado we currently have you know depending upon vacancies but we have at any point up to 18 dedicated full-time staff who are va veteran peer specialists so we have peer specialists really um embedded in different programs pretty well all throughout our mental health service so that's something also to be aware of to speak to veterans who may be coming to you or your organization to let them know if they would want to get a lot of their support through a fellow veteran that that is likely very likely an option for them and they work collaboratively as part of those interdisciplinary care teams below that relational um recognizing that um for the most part uh veterans um they're not living in an isolated bubble and the mental health services that they receive do recognize that and understand that it's not just the therapist or psychiatrist and the veteran the veteran lives in the community they have loved ones those relationships can be very valuable and important for their for their well-being [Music] at the bottom they're cultural so we do we do employ quite a few veterans who are in our mental health service um who are going to have a lot of firsthand experience you know being in the military and understanding military culture but that's something that for staff who are not veterans receiving training on military culture and also just being a culturally informed practitioner is very important as well understanding that veterans are a very diverse group and recognizing that that can also be very pertinent to their to their care and tailoring the care to the culture and background that they come from over there to the left addresses trauma so we do take a trauma-informed approach to care recognizing that whether it's prior to the military during the military or after the military many veterans have you know at one or more points in time experienced traumatic events and that can impact their their mental health and wellness and in many different ways and then we are as mental health staff keeping that into perspective so for example in some cases it may not be the the identified problem necessarily maybe a veteran is coming in related to a substance use disorder but if they have a background where they've been exposed to trauma that could certainly have an impact on on their using and so for the staff being mindful of that strengths and responsibilities this is another approach in va mental health care is that we do take a strength based approach uh recognizing that when a person comes into mental health care it's because they are having problems and maybe their life has you know gone awry and things are not good but we on our on our end as staff really want to emphasize the strengths and resources and how they are resilient and really keeping that keeping that part of the focus with respect being respectful in our approach based on how people want to be referred to using recovery-oriented language and then also making sure that we're making that we are respecting patients rights and recognition that they can consent or not consent to you know different kinds of treatments that are offered to them and then follow what preferences that they have and then last at the top hope and so that's something that we as staff really want to maintain that that fundamental belief that we believe that people do have the capacity to recover even if they're experiencing ups and downs and things are not going well in their life that we do believe that that through their own internal strengths and resources and the support that we can provide that they will continue to be able to bounce back and continue to work on their recovery next slide so speaking a little bit more about our continuum of care um at the very far left side there what you see is primary care mental health integration so this is usually the starting point of where people come into care unless it's an emergency and then they may come in through the inpatient unit if it's a if it's a crisis but for the most part if a veteran is having some mental health challenges they may start by talking with their primary care provider about that also primary care providers routinely do assess for mental health symptoms and so in some cases a veteran with mental health needs is first identified in primary care each primary care team has mental health providers embedded within that team and so that primary care team can do a warm handoff to that embedded mental health provider to further assess and understand you know what is going on oftentimes what's uh needed is really just sort of a short-term service and that may be really all they need and then they're kind of good to go at that point and then they can always come back later on if say they have a resurgence of that issue if a person may need like more intensive care maybe more long-term care then that would take them up to the next step which is a general outpatient so we do have um general outpatient mental health offered throughout our entire system at all different sites for more ongoing mental health treatment one thing to kind of keep in mind with the general outpatient clinic is that treatment as well is um really moving more and more towards an episode of care model practicing evidence-based approaches to care where a person you know may get longer-term treatment but really it's going to be focused on a goal treatment provided to help improve that condition and help them work on their recovery and then at that point transition them back to primary care or primary care mental health integration if they were to need to return back into care at that point um also note that we do have um sort of down there that last bullet there homeless services we have homeless services um a very wide range of different kinds of homeless services available and i'll i'll speak a little bit more to that on the next slide um for specialty mental health we have um a multitude of different kinds of clinics and programs uh for specific needs where it's a more um kind of targeted approach to care based on a certain condition or needs so like if a veteran has ptsd and really is wanting to dig into that and get a real focused treatment on that then that's something that they can get substance use disorder treatment we have a specific clinic dedicated to that veterans with a serious mental illness we have two different programs really three on that population and so on and so forth we also have um many health psychologists so uh in many cases a veteran with a medical condition um there is very likely a mental health provider embedded within that specialty medical team given that we know that in some cases the condition can affect their mental health or their mental health can affect their condition and so on and so forth and so that's why we do have mental health providers embedded within a lot of the specialty medical teams as far as residential treatment we do have valor point which is located in lakewood it is a domiciliary for homeless veterans needing more support and a little more time to kind of get their housing situated that recently combined with our ptsd residential treatment program however the ptsd residential treatment program has been kind of on a admissions hold for the time being they are going to be um building a new building at the main campus in aurora that's due to open and probably about a year or two years and then at the top here the continuum of care as you can see is our inpatient psychiatry unit so if a veteran is in a mental health crisis or risk of harm to itself or others then they would you know they would be able to be admitted to our unit or if the unit's full then they can be you know diverted out to a community non-va facility that the va would be able to cover if we if we have to send them out because we're full and really primarily for admissions to our inpatient psychiatry unit that's handled by going through our emergency department at the main campus in aurora and then being able to be admitted directly to the unit from there or in many cases veterans just go to the nearest er based on where they live and if that happens say a veteran is in colorado springs they go to their local emergency department they can just make sure that somebody there knows that they are that are in that they're enrolled in the va and then that provider there in the er can contact us at the main hospital and see about initiating a transfer if that's if that's possible okay uh next one all right i also just wanted to looks like you can't quite click click these links here since it's on the slide but i'll go ahead and put these two links in the chat what you see here on that graphic on the left is a breakdown of our different many programs this is a downloadable guide you can it's free for distribution so you can certainly you know print it off or or forward that link to other folks as you can see there's a breakdown between we've got urgent and crisis support our various mental health treatment programs including both general outpatient mental health and specialty mental health clinics health psychology and then support for veterans with their homelessness and or justice involvement and then real quick as far as our homeless programs i'm not going to all the detail because there are quite a few but really the two main intake points for homelessness is our healthcare for homeless veterans clinic which is at the main hospital in aurora or we have a community resource and referral center which is in denver on york street there's also the homeless veterans hotline so that number if you call that been one of the staff to work in those programs we'll provide provide a follow-up call find out what's going on and then be able to take things from there after being evaluated at one of these intake locations they'll be able to tell the veteran after doing an assessment what kinds of homeless services that they would likely be eligible for and then they can further pursue that from there based on whatever they might be interested in and then a community mental health provider toolkit that is a good resource for those who may be serving veterans in their organization but want to to get a little more information about providing care to veterans and a little bit more about providing connecting with va mental health services and then definitely like i mentioned at the introductions i'm available for if you want to reach out to me i'll put my email and phone number in the chat if you have any questions we're trying to better assist veterans with navigating our services [Music] and then feel free to let me know if you have any any questions via chat so brian i was following uh the chat here a little bit and bethany as well for you there were some questions did you just want to take the opportunity now to answer before we move on suzanne i think we should just keep going and then take them at the end very good okay thanks fantastic no problem okay so you've heard a lot right now i'm gonna see if i can start my video we've been uh i'm hopeful here maybe um you've heard a lot of great information about mental health and how to access care through the va what i want to share with you a little bit today right now is talking about how you can connect with other resources um that is outside of the umbrella termed or coined va um we have the vcp the veterans community partnership program and in the vcp it is established to be able to help our veterans uh navigate the needs that they have uh just as we've heard today medical needs physical means um whatever that might look like bethany has talked about the vsos being a source for assistance the vso is also a great connector with the veterans community partnership vcp was established to help patients over age 65 as they navigate technology and the va system how do we do that you know how do we do this how do we best serve our veterans in our community it's by connecting them with resources whether it is directly through the va or it is community partners such as yourself and making sure that the veterans are taken care of based off of their need and the services that you provide next slide please so how we do this is a couple of ways courtney bowers is our veteran community partnership chair and if you are interested in joining our bcp program i ask that you reach out directly to her her email is listed here courtney.bowersva.gov she will send out information newsletters articles connections such as this one in ways that you can learn more about how to connect with the community additionally we have the access to care rounds which is what we're experiencing today our next one will be in february i apologize for the information there the next one will be february 5th and uh we hope that you can join us for that virtual event i will put that information in the chat bar so you have access to that information oh i see the next one will be in january it's in red so uh just make note to the information in red and um we look forward to continuing the conversation and learning how we can connect with our connect you and our veterans to make the effort and and and take care of them the best that we possibly can community partners are really important for us um so that we can help disperse the level of care uh in a way that the va certainly has its unique parameters that they will help a veteran with but then community partners step up non-profit agencies um they'll step up and support in ways that they can for example we have non-profits who can help veterans who need wheelchair access so they can come out to the homes they can help establish the ramp to get the the veteran up there into their home via a wheelchair ramp we can also make a home accessible for wheelchairs so these are just some small examples of ways that you can connect with community partners who join the effort with the va and the veteran community partnership program next line so um how do how do you do this like what is the best way to connect with the veteran community partnership as i had mentioned you're going to reach out to courtney bowers and i will put i know she put her information in the chat bar earlier but i will go ahead and put that in here um in just a second you're going to connect with courtney and from there we can grow and establish that relationship veteran situations who we have provided assistance chronic pain homelessness suicide this is not inclusive but these are just some examples as to how we have helped our veterans and that we have worked with our community partners um you know to take care of those needs ultimately we want to continue to see the vcp program grow we want to see the success of the program um you know be fruitful for not just the veterans themselves but for us as partners it's always nice sometimes you hear the term it's not who you know it's i mean not what you know it's who you know and this is very much the case here and would be true it's important to know of those in the community that can help as needs arise so our goal is to improve how the va connects with our community partners in ways to help with mental health and other miscellaneous needs next slide so here are some important phone numbers as we talk about community resources here are some important phone numbers for you to take note of i did see a couple of notes here in the chat bar asking for copies of the slides take a screenshot of this if you would like but we will make sure we get the slides pushed out as well we have the veterans crisis line here for you the homeless hotline the va benefits etc so please take advantage of these phone numbers they're there for you i know it's not easy at times navigating the va but the professionals on this call in addition to those that are located through these phone numbers will do their very best to provide you the assistance that you need next slide uh just real quick suzanne i wanted to highlight this emergency notification line so as a community provider it's a good number to be aware of if a veteran goes to a hospital for an er visit or a hospital admission we need to be notified within 72 hours for it to be considered for payment and so this is really important especially for our uninsured folks but i just wanted to make sure that was highlighted very good thank you okay and so here are some vsos if you the vsos are located throughout the state of colorado so if you have a veteran who has a need please feel free to look up your local vso we have highlighted a few here for you at your convenience in addition some other excellent resources who we have partnered with um who really put forward a good effort to support our veterans um so these are just wanted to share a few of these with you as well uh next some of which you guys are probably already familiar with vfw american legion all of these are common in the community so it's important for you to have that information the jcf resource guide joining community forces this is the 2021 guide was published and in it you can find a full list of all vsos in the state of colorado and you can find that guide on the web portal coloradojcf.org and we'll we'll show you that information here in just a second next slide did my computer can you guys still hear me yeah suzanne we just wrapped up to the last slide with our contact information okay great great thank you um so yes here's our contact information so please don't hesitate to reach out to us in the event that you have any questions concerns or needs any one of us would be happy to help you help navigate through uh the system with any you know any needs that that you have um court i am so sorry bethany is the jcf resource listed on that as well my computer uh yes well we have our main website for people to take a look at and then courtney's con contact information okay great yep so if you are interested in being a part of the veterans community partnership program uh please do not hesitate to reach out to courtney she will add you immediately uh welcome you aboard and from there you'll start receiving all of the information as prescribed by vcp and again joining community forces is coloradojcf.org on that website and on that portal you'll be able to obtain multiple resources all of which are non-profit agencies and just some real helpful information as as your veterans as you and your veterans navigate through the system through their needham i apologize and at this time that's all that i have if we would like to open it up for questions thanks suzanne i also just wanted to highlight quickly so if you are a community provider and want to determine who the social worker is who's assigned to the veteran you're working with please call these we have our main number or our toll-free number um you'll talk to someone in our call center and they'll make sure a message gets to the appropriate provider who will follow up with you i'm just looking at the chat box i'm not sure if the folks who ask them questions are still on um but tanya you asked about if a humanitarian veteran can get glasses and unfortunately that would not be a cover benefit for them um i think i'm so happy to see everyone who wants the slides we will be sending those out as well as some helpful handouts and we definitely want to add you to our mailing list um there's some questions about art therapy i think we can get back to you directly on that if you want to put your email in the chat box comments for that yes so there the rec therapy department here does have actually i just got an email about this they do have a craft kit group that's happening through va video connect which is our tele health app or you know you can do it on a computer or tablet so that is something that a referral can be done from the primary care provider to the recreation therapy department to get to get plugged into that craft kit group and i do believe that what they're doing is we're probably having to mail out those craft kits to the veterans and then everybody's doing them on the vbc together but if anybody has any further questions about that feel free to reach back out to me on that yeah that's a great resource that's out there for sure any other questions folks want to put in the chat box well we thank you so much for having us today i'm so glad to see such a good turnout please reach out if you have any questions and we look forward to seeing you at future events so thank you so much thanks for being here you