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okay welcome and this is nebraska overdrive library's basic training I've scheduled about an hour and a half this morning to provide you with some introductory information on the nebraska overdrive libraries program service and also to do some demonstration on how you can use it to check out and download audiobooks and ebooks I've got some slides that I'd like to run through just because I know some of you are new directors or new staff members at various libraries so I always like to give background information because I think that it's helpful for you to have that information if you didn't live with this program through the last you know eight or nine years that we've been doing it it's helpful when you're talking to patrons and they have questions about why something works if you have some of the background information sometimes you can you can use that to answer their questions so the Nebraska overdrive libraries group is a group of Nebraska libraries that joined together with support from the Nebraska Library Commission to share the costs of offering overdrive downloadable audiobooks and ebooks to patrons this group of libraries or the initial participants started talking about how we could do this in December of 2006 and it wasn't until March 2008 that we actually went live with the Nebraska overdrive libraries website at that time we had twenty five member libraries and we actually only had in our collection 496 downloadable audiobooks so when we first started the group our primary interest was downloadable audiobooks at the time ebooks and evoker readers were not as ubiquitous as they are today so as you can imagine I was only 496 audiobooks that took about two or three days and everything that we owned was checked out so those worse and stressful first few months we purchased only audiobooks for the first couple years it wasn't until July 2010 that the group decided to begin buying ebooks and offering those as well so today we actually have 173 member libraries and these libraries serve a combined population of over six hundred and eighty seven thousand Nebraskans we own collectively over ten thousand audiobook titles and twenty-two thousand a book titles and one question I'm always asked is if Lincoln City libraries and Omaha Public Library participate in the group the answer is that no they do not those were the two libraries in the state that had big enough budgets at the time libraries were starting to look at options for offering audiobooks and ebooks that they were actually able to go it alone so they were able to contact with overdrive themselves for a standalone collection for just their patrons so Lincoln City Libraries has its own overdrive collection Omaha Public Library has its own overdrive collection and then we've got the Nebraska overdrive libraries collection which is a group collection consortium collection it's helpful to understand how this group is funded and when you can see the initial cost of getting set up with the Nebraska overdrive library's website you can see why no one other than Lincoln City Library or Omaha Public Library I was able to go it alone in terms of contract and with overdrive this is why we had to form a group the initial cost were just to set up the website was $28,000 and the Nebraska Library Commission paid that there's also an annual maintenance fee for participating initially that was $12,000 per year and that's what we paid annually from 2008 to 2015 and again the Nebraska Library Commission covers that annual maintenance fee starting in 2016 this fee began increasing $2,000 a year annually and that's what's projected to be the case for the next five years so we paid fourteen thousand and two thousand sixteen sixteen thousand in 2017 etc so so far those fees only cover the website functionality as far as actual content that's an additional expense and so our collection development budgets have always been made primarily of the annual participation fees contributed by member libraries this current participation year which started October 1st 2017 and runs through at the end of September 2018 we've got annual participation fees contributed by member libraries of a hundred and twenty one thousand two hundred and four dollars for the last couple years the Nebraska Legislature has also provided Nebraska elites appropriations that's funds that they make available through the Nebraska Library Commission to provide digital ebooks and audio books to Nebraskans so we have split those funds between the Nebraska Library Commission Lincoln City Libraries and Omaha Public Library proportioned out based on population served and so our consortiums portion of that this current year's ninety four thousand three hundred and eighty six dollars we've also had some libraries donate extra so we have a total collection development budget this current year have tuned in two hundred and twenty one thousand plus dollars one thing that I will often say to new participants especially if they're very small and they're contributing that minimal five hundred dollars is you know if you have people in your community who are skeptical about that $500 one nice thing to say is that you pay in $500 but you get two hundred and twenty one thousand dollars worth of purchasing power and that's just for this current year's collection as far as how we have broken down the collection development budget we have the last couple of years we've split it 50/50 between audio books and ebooks within each of those categories we then have broken it down we spend about fifty seven percent on adult fiction about 20% on nonfiction and 23 percent on juvenile and y-8 titles the average cost varies between audiobooks and ebooks audiobooks are more expensive and so we do wind up with fewer audiobooks audiobooks average about $56 per volume and ebooks about $25 per volume obviously there's a huge range within each of those categories you know from you know for e-books can be like $7.99 all the way up top you know 75 $80 audiobooks can sometimes be over $100 per copy so again that's the average cost I do want to say a few words about content licensing models that titles are made available under because that does sometimes influence how many copies we purchase whether we repurchase titles that expire etc many titles are made available on what's called a one copy one user license and that's pretty much like a print edition if we buy one copy of a title it can only be checked out by one person at a time once we buy it we own it it doesn't expire and I would say that about 70% of our ebooks are available under this licensing model and almost all of our audio books are available under this model publishers also introduced metered access models which become a little harder to manage in terms of making decisions about budget a metered access applies primarily to ebooks they still work like print books in that if you have one copy of a title only one person can have it checked out if you want more than one person to be able to check a title out at one time you have to buy more than one copy the difference is that with the metered access ebooks they expire after either a certain number of months or a certain number of checkouts or some combination thereof just to give you a few examples HarperCollins ebooks expire after 26 checkouts Simon & Schuster ebooks expire after 12 months Scholastic after 24 months and Macmillan it expire either after 52 checkouts or 24 months whichever comes first so as you can see looking at the licensing model price how much how often something circulated those are all factors that play into decisions about how many copies of a title we want to purchase whether we want to repurchase it after it's expired who does collection development for the group we have to volunteer selectors Mary Jo Mack who works at the John Stahl library in West Point purchases adult fiction titles Karen Revo from Norfolk Public Library purchases adult nonfiction and juvenile ye titles and I've got the contact information there because you can always send them requests for titles that you or your patrons are interested in if you're not seeing them in the current collection plus my supervisor Deborah Drago's here at the library Commission also does a lot of purchasing she's the one that tends to go in regularly and look at hold waiting lists hold ratios and makes decisions about whether to purchase additional copies of popular titles she tries to fill in a series and make sure that if we've got several of the books in a series that we fill in any gaps or continue to purchase titles in that series as they're available she considers requests she considers whether to repurchase titles once the they expire after a certain amount of time or certain amount of checkout and if she doesn't repurchase them then she reads them out of the collection so again those are people that you can send suggestions to they're always welcome and you can also anytime you're interested log into the marketplace administrative module and you can certainly search the collection to see what is available to purchase if you're trying to decide whether if a title is not available you can go ahead and and search and see if a title is available and if it is you can always make a request I have one person who's cut okay somebody was having problems with some but they said now it's back moving on our group has voted on certain circulation policies we have someone who's reporting the sound is dropping in and out I don't know if that's just one person or other people are experiencing it what as well and if other people are experiencing it can you let me know through the questions Thanks patrons can check out six titles at a time we have a hold limit of three titles so a patron can have three titles on hold at a particular time and one reason we did that is because we do try to make repurchasing decisions or decisions about purchasing additional copies based on how many holes an item has on it so you know we want people to be a little bit judicious about which titles they put on hold also we've established lending periods that are available for the different formats audio books can be checked out for either 7 or 14 days ebooks can be checked out for 7 14 or 21 days we have set default a default checkout period of 14 days for audiobooks and ebooks for the Nebraska overdrive library site as a whole that means if a patron logs in doesn't do anything to change their own checkout period just checks out an item it's going to be checked out for 14 days they have the option on a title by title basis to select one of the other lending periods that we make available or they can set their own account level defaults if for example you know you always want a ebooks checkout for 21 days you can change your own account to fall to 21 day so I'll show you how to do that finally a few words about file formats for e-books not every book is available in every format many books are available in multiple formats so it's I would say it's typical for ebooks to be available in epub overdrive read and Kindle so you often have three choices to choose between when you check out a book but again it's not not every title is available in all formats so you do have to keep an eye on that if you have format acquirements epub titles can be downloaded and read on smartphones or tablets using the overdrive app they can be also be downloaded and read on a computer using Adobe Digital Editions software and then from there they can be transferred to the sort of standalone readers which used to be more popular than they are now overdrive read format I wasn't available who when we initially offered ebooks but it's something that overdrive has developed this format can be read by a current web browser and so there's no software no downloads required one nice thing is that you can download to the to the browser cache one of these overdrive read books so you can actually save that so that you can read it when you're offline I think overdrive is the only or for it's certainly for a long time it was over overdrive was the only vendor that was able to offer their ebooks in Kindle format so if you do have patrons who are big Kindle users who have a Kindle device they will be able to get most books in that format finally you'll find some titles available in PDF so it's probably the most limiting format not as flexible as others that has to be downloaded and rather on the computer with Adobe Digital Editions as far as audiobooks go audiobooks are now available in one of two formats and usually they're available in both these formats so mp3 files which can be downloaded and listened to on a smartphone or tablet using the overdrive app the mp3 files can also be downloaded to a Windows or Mac computer using what they kind of call a legacy software overdrive for Windows or overdrive for Mac the nice thing about downloading it to a computer using this legacy software is that that legacy software allows you to transfer to a portable mp3 player or burn it to a CD overdrive listeners like overdrive read it lets you listen to the audiobook via current web browser on your computer or mobile device again no special software or no downloads required the one limitation is that overdrive listen doesn't work if you're offline because it's a streaming service that can't be downloaded or saved in your browser most cases titles can be returned early there's a couple of reasons to do this one is it frees the title up for another patron also if you are a patron who often has maxed out at 6 checkouts it frees up one of your checkout so you can check out another book if you don't return a title early the titles return themselves automatically on their due dates and it's down to the minute so based on what time of day you check the title out initially that's the time of day it's going to expire so it's not like when you check out a physical book from the library and you have probably until midnight to drop it in the drop box it may disappear on you in the middle of the day there's now a renewal option that is available now that we've moved to the new overdrive website and I have mixed feelings about it basically what it does is it lets you place a hold on the title three days before it's due if nobody else has a hold on it then the title is rechecked out to you after it after your current checkout periods over if other people have holes on it then you're basically placed on the hold list okay I want to move on now to the actual demo before I do that do you guys have questions about the anything on the PowerPoint any of that sort of background information please let me know okay moving on to the demo I'd like to start out just by doing a couple things I've never done a poll before but I tried to make one up here I thought it would at least kind of get us on the right state of mind so I think I'm sharing a poll with you that asks what kind of device or devices you use or plan to use if you're using overdrive so if you see that poll if you can click on the options that apply to you when you're helping patrons with overdrive especially new users there are several questions that you might want to get answered or that you want to think about when you're advising them about the best way to proceed for example it's helpful sometimes to know if the patron is interested in ebooks or audiobooks or both it's interest it's sometimes important to know if they are interested in ebooks do they require the Kindle format based on their device again what's the primary device they plan to read or listen on what operating system is it running do they have more than one device that they want to be able to download their content to at the same time are they always going to have a wireless internet access or do they need to be able to download the content for offline access so those are some of the kinds of questions or factors that determine how you advise them to proceed so I looks like on the pole it looks like we have 80% say they use a tablet of some sort 40% say they use a smartphone and 20% say they use an Kindle e-reader or Kindle Fire tablet and nobody says they use stand alone Eve eater and nobody said they use an mp3 player and that kind of drives with my sense of how it is nowadays when e first started back in 2008 it was almost exclusively Eve eaters and mp3 players so things have changed over time but of course there are some people out there who still use mp3 we mp3 players and Eve eaters so what you as a library staff member sometimes run into is you get really used to uncomfortable helping people with things like smartphones and tablets and Kindles and then all of a sudden after months and months of not seeing when someone shows up with an old ereader or an older mp3 player and they're asking you how to use overdrive on that old device and so unfortunately we still have to know those old methods as well and so I'll try to my goal is to cover that towards the end of this session okay let me see if I can get back to my computer screen okay so we are going to start out by accessing the Nebraska overdrive library's digital collection on my Windows 10 desktop computer by typing or I've already typed it in the URL in the address bar so Nebraska overdrive dot-com and I'm just using the Firefox up and up-to-date version of the Firefox browser when a patron first goes to the site they'll be prompted to sign in so they'll need to choose their library from the drop-down menu type in their library card number and their PIN if your library is using pins they should be able to ask the system to save their past password I tend not to do that on my computer just because I end up logging in and out with multiple people's passwords from multiple libraries and so I don't want to accidentally stay logged in to someone else's account so when they log in they are on the nebraska overdrive library's home page there are several menu options at the top which we'll review including help in the upper right hand corner but what you see front and center are you see if you scroll through the page you see seven collections that overdrive has highlighted here so the first collection at the top of the page is the latest 300 titles added to the website if you scroll down you see a selection of books that appear on the Nebraska 150 book list that was compiled by the Nebraska that are Heritage Association and celebration of the sesquicentennial you'll also see read-alikes into the water read-alikes we've got game of phone real likes etc so there are some sort of pre-formatted collections that your patrons can browse now what happens what tends to happen is that because the latest 300 added is at the top it's what people see when they log in they can see six titles up front and then they can click on the CL link and they can pull up a result list that contains all 300 of those titles because human nature is what it is people tend to hit this collection really hard it and we all want to see what's new and new titles are usually the titles that patrons are initially after so what happens is that it's not unusual for almost all or sometimes even all 300 of these titles to get checked out in a short period of time last night when I was looking at this collection only three titles out of 300 were available all the rest had already been checked out it looks like an additional order was placed since then and so now the first screen of 24 results are all available to check out when you get to the second screen then you start hitting waiting lists titles that are already checked out and so you know over two hundred and sixty some titles of this three hundred result lists are checked out so that can be frustrating for patrons and so one of the things I'm going to try to do in this demo is show you some of the other ways that you can search for titles to avoid that frustration for your patrons so I'm going to go ahead and go back and I'm just going to quickly go through some of these menu options before we start searching the subjects menu just displays subject headings that are assigned to books in our particular collection you can browse subject headings for all formats ebooks or audio books and they've got the display broken down into categories for example this is adult fiction if you click on african-american fiction under this category you'll see there are 106 titles that have that subject heading so that's one way you can browse for content the collections menu up here lists some additional collections above and beyond those seven that are displayed on the homepage with one exception these collections are format specific so they either contain all the books or all audio books the exception is this kids and teens collection listed under the special heading you'll see it listed on the collections menu it's also its own link over here under the logo this collection is special because it actually is housed on its own website basically this is just a subset of the complete Nebraska overdrive library's collection it's all the juvenile and y-a titles none of the titles categorized as adult so what some libraries do is they like to have a separate link on their website and link to the kids and teens collection as well as the overall collection different color scheme and they have some collections that are specific to kids and teens so we've got a golden sower reading classics program collection and then some real like collections that are based on current popular titles summer reading I think that's last year's summer reading theme so we'll probably be compiling a collection of titles that would correspond to this upcoming summer reading program theme as well so that's the kids in teams collection there's a link here for Kindle books basically what happens when you click on this link is it just shows you a result list of all the ebooks that are available in Kindle format so we own about 20,000 23,000 eBook titles and twenty thousand nine hundred plus of those are available in Kindle format to me this is still is too big of a list to really be useful but it does let you see how many of the books are available in Kindle format finally I just want to point out help in the upper right hand corner and we're going to come back to help later the overdrive help I think is actually really helpful in particular when you're working with a patron and once you find out what device they use if you come to help and click on devices you can get step-by-step instructions that walk you through what they need in order to get content on their particular device so this is really helpful especially if someone brings in a device that you don't work with very often so for example an mp3 player or one of the older iPods or a Chromebook or something so we'll come and look at the help a little bit more later but the devices category is really helpful and also I've had a lot of good luck just typing in terms that relate to the question I'm trying to answer okay as far as searching goes we've got the search icon that opens up a search box usually when usually when I'm looking for a title I lots of times I'll do sort of a combo author title search this basic search is a keyword search it searches for words and the title words in the author field words in the description etc so if I have a very specific book I want I sometimes type in the author's last name and a keyword from the title and that brings up my book you can also just type in an author's name and so that's what I'm going to do for my first search here I'm going to type in James Patterson whoops and do that search and I have three hundred and twenty titles that match that search and they're displayed 24 titles per page by default I see a grid display that just shows the book cover and a little bit of information about the title I also have the option of toggling to a list display that provides a little bit more information about each title including the first couple lines of the description so that's something you can toggle back and forth between here important information that you can glean at a glance would be the banner at the top which they call an availability banner and they have an action link down at the bottom and the action link and the availability banner always kind of go together so for instance the first three books are not available at the moment somebody already has them checked out so my only option is to put myself on the waitlist so it says waitlist on the banner at the top and my action link gives me the option of placing a hold the fourth title is available so that means that I can go ahead and borrow it and you'll notice a little ribbon over on the right here is checked that means I've actually added this title at some point in the past to a wish list so any of these titles you can add them to a wish list if you want to come back and remember them is something you might want to check out in the future this fifth title it says on hold so I've actually I'm logged into my account so I've already placed this title on hold and I can go to the page within my account that shows my holes if I click on the action link the eighth book listed it says borrowed so I already have this title borrowed and I can view it if I click on go to loans so the other thing that you can see at a glance is format we didn't limit our search by format so you'll notice most of these I have the e-book icon along with the word eBook I don't think there are any audiobooks on this first page but you'll see a little headphone icon and it'll say audiobook if something's available in audio format so the first thing I want to do is let's go ahead and place a hold I can do that right now if I want I click on place a hold and I get a message that says my hold position is 18 of 18 holes that sounds bad but it's also important to notice that our library owns three copies of this so it's actually more like I'm sixth in line for a particular copy I also have a link that says I can go to manage my holes and if I click on that I will go to my holes page here's the book I just put a hold on you'll see I have another hole that I placed in the past it tells me what date the hole was placed I can edit the email that the announcement will be sent to when this book is checked out to me so if I don't want it sent to my work email I can change that email if I want if if I've been waiting in line for a long time for this book and it looks like I'm about to get it and I have a lot of things going on in my life and I don't want to have it said be available for me and I don't have time to read it I can actually suspend my hold for a certain number of days you'll still move up in the hold list but it won't actually get checked out to you so you won't you won't lose it if you're on vacation or busy with other titles finally I can remove the hold if I no longer want to be on hold for a particular title going back to my result list let's go ahead and look for an available title to check out and since I already have first to die checked out let's see if we can find a second chance now I couldn't borrow this right now without looking at any more information about it and if I just click on borrow it's going to check it out for me for the default checkout period for e-books which if I haven't gone into my account settings and changed it is 14 days sometimes you're going to want more information about a book before you decide whether you check it out so I've clicked on the title here you'll see that this book is part of a series and so you can actually click on the series title in order to pull up a list of other books in the series that we own you'll see the basic format eBook format if you look over to the right you'll see the specific formats that this book is available in so it's available in Kindle format overdrive read format ePub format it is not available in PDF format so this is this is fairly typical the majority of our books are available in these three formats you'll see a star rating a little measurement there so you can see that on average patrons have given this four stars if you want to read it yourself you can just click on the number of stars that you want to give it it's also useful to look at the number of copies so you can see two out of the five copies we own are available to checkout so to me people currently have it checked out two copies are available down here we have a description so we can read a little bit about the book the details information gives you the publisher and it gives you ISBNs for the different editions if this were an audiobook this detail screen would also tell you the run time how many hours the audiobook is so that's sometimes useful information and the details is the only place where you can find that information finally you may also have an option to view some professional reviews in this case we've got one from Publishers Weekly Library Journal and beyond the description and reviews you can also read a sample of the book so if you click on that it pulls up the text of the book and I think in this case you can actually I think you have 11 chapters worth that you can actually read just as a sample so you can get get a pretty good idea if this is a book you want to check out if this were an audiobook we would often have a chance to listen to a sample so you can actually get a sample of audio as well as far as borrowing it then you'll see on this screen in addition to saying borrow it says for 14 days so that's the default for this account have a couple options my option right here is that this is where I can change my borrowing period on a title by title basis so I could say okay I only want this for 7 days so I'm going to go ahead and check it out for 7 days and now it's checked out okay so that's we've done one search so far we've placed a hold and checked out a title I'm gonna go ahead and do another search and so I'm gonna go up here click on search and this time I am going to do a really broad subject search so I'm gonna type in the word dogs what I'm actually looking for are you know I want one I'm looking for an audio book and I want like a nonfiction audio book the kind of book about someone and their dog the heartwarming story of how much the dog means to them so I'm looking for that kind of book you'll see my general search for dogs retrieves 839 titles if you scroll through the list you'll see some of the titles are for kids some of the titles for adults some of them are ebooks some are audiobooks some titles are fiction and they obviously don't have anything to do with dogs it's just that the word dogs appears in the title so I've done a really broad search and I've got a lot of titles in my result lists that don't match what I'm looking for so I can go ahead and start filtering my results and this is this is actually why I don't use their preset collections very often because you can do a search and then you can really quit alit down to what you want so I'm going to start applying some filters right here so the first filter I'm going to apply is I don't want to see titles that I can't check out right now so I'm gonna say show me titles that are available now I also don't want kids titles so I'm going to go back you'll see my available now titles filter has been applied so I'm going to go ahead under audience and I'm going to say only show me adult titles so now I'm down to fight 403 results so I've cut my results down by half already I also said that I wanted an audiobook so I'm going to come down to audiobooks and in this case it's saying I got 35 titles are available in the listen format 35 and the mp3 so I'm guessing it's the same set of 35 titles so I'm going to just go ahead and say mp3 audiobook format down to 35 I also wanted nonfiction I don't want this for example this Henning Mangal Dogs of riga type fiction book so i'm going to go ahead and say under subject I want nonfiction so now I'm down to 20 titles all are available all you can see are audiobook and they are looking more like what I had in mind so I'm going to go ahead and just borrow the title from here okay so I now have that audiobook checked out I'm going to go ahead and do one more search before we start talking more about downloading this content because I want you to be aware that there's an advanced search option to get to the advanced search you click on search and then you'll see down here under the search box you've got the advanced link on the advanced search page you can type in title words and author names but you can also just select criteria from th se drop-down menus so again this is one of the reasons why I don't use their pre formatted collections as much because I can kind of format my own collection this way so I like the idea of their latest 300 titles added their you know front and center collection on the home page but again sometimes content all gets checked out so I can choose my own date added criteria so I could say something like okay I want to see titles that were added in the last six months I am looking for in this case let's say kindle e-books again this is why I don't find this kindle ebook limiter up here all that useful because I can always do my own limit to Kindle ebooks if that's what I need but I can do it in conjunction with other criteria as well let's say I want titles that are available now and I'm looking for why a title so I can come down here and say why a now I always do this wrong I always come up here and I click on search and that is not actually the search button I want the search button I want it down here so I'm going to click on my search and you'll see in this case I've got 70 results they're all y-a books available in Kindle format and looks like one book just snuck in that was I'm guessing it was just checked out very recently when I did the search earlier none of them were checked out so once in a while information doesn't quite get caught up okay the next place I want to go to is the my account area of your account so I'm going to open this my account area and you'll see I have several pages I can go to loans holes wish list rated title history and settings I'm going to go ahead to the go to the loans page and notice as soon as I'm on one of these account settings pages all my menu options show up along the top as well so I don't always have to use the drop-down menu so this shows I have five titles checked out I can borrow more in each instance it tells me how many days I have left in my checkout period expires in 14 days expires in 7 days you can see what options you have in terms of reading downloading and listening so the audiobook we just checked out is available to download in mp3 format I can also listen to my browser the second chance title is available in Kindle format I can read it in my browser or download it in epub format you'll notice under each title I have a return option that return option will actually go away if I either download the mp3 or ePub format or if I send the choose the read now with Kindle format once I choose one of those download options from that point on I'm gonna have to actually return the book through the software I've used to download the content so right now I can return all of them from the screen if I want and after we I do some download and we'll come back and see how that option goes away let's move on we already looked at the holes option so you can always go back to your holes and view them their wish list is just nice for instance you can only have three books on hold at a time so if there's another book that you know you want to read but it's got a lot of holes on it and you don't want to use up one of your holes waiting for it add it to your wish list and then at some point down the road after time is passed after it's not so popular and you're looking for something to read you can come to your wish list and it's nice because you can see all titles on your wish list and you can also toggle over to see just title that are available to check out right away so that's kind of a nice way to keep a running list of titles for future checkout if you've read a title as you can see titles you've rated history is a fairly new feature for years patrons have asked for a functionality that would keep track of titles they checked out obviously for librarians we always get nervous about that because of privacy options so this is actually a setting that can be turned off and I'll show you how to do that in a minute but for those patrons who want sort of an automated list of everything they check out this history list will do that for them unless they choose to deactivate it so titles can't titles once you check them out they're automatically added to the history list if you go through and you are let's just go back to the home screen and go to one of these pages you can also manually add a title to history so maybe you already read it in print format or from another service but you still want to keep track of the fact that you read it you can always manually add something to your list without checking it out finally the last accounts screen I want to look at is your settings screen this is where you can set your personal lending period defaults if you want to have them be different than the 14 days that we've set for our service as a whole so if I know I always want to check out ebooks for 21 days I can switch there to 21 days and probably leave my audiobooks at 14 I'll still have the option of changing them on a title by title basis as I check titles out but I can again like I said I can set defaults for my account this is where your patron can turn off the autumn sorry this is where they can turn off that automatic add to a history list if they don't want to keep track so they can just toggle that off or they can leave it checked and they will automatically have a record of what they've checked out by default automatic hold check out is turned on that means that when an item becomes available for you it's checked out to you right away and you get an email notification if you turn this off when the title becomes available its kind of held in limbo you're sent an email and then you will have three days to go in and actually check the title out so those are that those are your two options for hold checkouts you can also set a filter on your account in general right now by default you're viewing titles for all audience levels you can go in and you can specify one or more than one so maybe you want to say I just want to see juvenile and young adult titles which of course then is like the kids and teens collection you'll see we've got general adult and mature adult mature adult as you probably can guess doesn't mean old adult it means mature content or erotic literature a couple times we've had patrons for some reason they've gotten into their settings and they've somehow mature adult was set as the filter and so they go and they you know they do their searches and all they're getting is adult mature adult content and they can't understand what's going on so it's always good to be aware that once in a while someone gets one of these audience filters turned on that they don't mean to that can affect how many books they're getting in respond to a search this Kindle preference a setting is actually a little bit odd what it it doesn't limit your searches to only atoms that are available in Kindle format what it does is that if you check out an item that is available in Kindle format it will only show you the Kindle option it basically takes the download epub option away and I think the reason they've instituted this is there are times when patrons who have a Kindle e-reader for instance check out an item it's available in Kindle format but they accidentally click the download a pub button and basically that locks in that epub format for them throughout the checkout period and if they can't if they can't read that format they don't have the right kind of device to read that format on they're kind of out of luck they have to return the title and hopefully it's available still and they can check it out and then get the Kindle format but if it was something that there's a long hold list for that kind of out of luck so I think that's why this option was instituted there are a couple display options that you can turn on a high contrast option and then they have a dyslexic font that is supposed to be easier for people who have dyslexia to read so those are a couple other settings there so questions about any questions about searching or account settings if not we're going to move on to actual read and listen options how do you actually start using this content the first option I want to talk about is the read now and browser and listen now in browser options so we are on windows 10 computer using the latest version of firefox so this option actually will work on lots of different types of devices so your ipad has the Safari browser your you know if you've got an Android device there's browser usually on your Android smartphone or tablet that will support this reading and listening option that Kindle Fire tablet has the silk browser that will support this option so this option is like I said very easy you don't have to download a special software all you do is click read now in browse or so for the help for instance I can click read and browser it pulls up the book you can page forward and backwards through it tapping in the center of the screen pulls up menu options you've got the progress bar that you can drag you also have some menu options up here so I can switch between one column and two columns I can search for a word within the book I can bookmark a page if I want to and then here I've got I also have the search option I can go through and look at how many chapters there are jump to a different chapter if I've placed bookmarks this is where I can see those bookmarks and go back to them if I want reading settings lets me change the size of the font and it lets me specify a different look for the background color and font color it lets me choose different fonts finally if you'll remember I said that the reading browser overdrive read format is available for offline access so this is where you would download it for offline access so you click on start download and you'll see it says it's downloading the book to your browser if you want to be able to find it in the future you would want to bookmark it so you know I can bookmark it and then when I don't have internet access if I want to read it again I would come and look at my bookmarks find it and go to it so that is how you do the overdrive for me to option overdrive listen works in a similar way I don't know if you'll be able to hear this because I've got a headphone on so you can listen to it like I said through your browser on your computer on a smartphone on a tablet you've got an option to change the speed you can make the dialogue faster you can set a sleep timer there's a bookmark option and again you can jump between chapters if you tap or click in the center of the book you get simple controls and the option to jump forward and backward 15 seconds the one option you don't have as I said with the listen and browser is you don't have the option of saving it for offline access you always do have to be connected to the Internet to use that okay now I need to get my camera set up here in a a minute I want to go ahead and talk about the Kindle option so let's check out the help the Kindle format of the help so and I just want to point out the return options still available here so I'm going to go ahead and say read now with Kindle and you'll see what it does is it actually sends me to my Amazon account in this case it has already logged me in I must have saved the password on this particular computer so if your patron has a Kindle device or if they have downloaded and set up a Kindle app on something like their iPad or their Android phone they would have had to do that through their Amazon account so they should have an Amazon account that they can login to so now it says get library book and deliver to my default device is a paperwhite but you'll notice this is a drop down menu and so we have put the Kindle app on our iPad and so I could send it to that app we have a Kindle Fire tablet so I could send it to there as well so there are options here I just want to send it to the Kindle paperwhite and let me just see if I can bring up my camera here and get it so it works what I want you to do is just watch so the Kindle paperwhite is connected to the Wi-Fi here at the Commission so when I say get library book and I need to bring up the camera again it says that your digital library book will be delivered to the Kindle paperwhite your Kindle will download the help next time it connects to Wi-Fi so this should be showing up here shortly and there it is it's already been sent to my Kindle paperwhite now I want to go back to the loans page on the nebraska overdrive library's website and i just want to point out i no longer have the option to return my title from this page what's nice though is they have better information now telling you how you can return the item it says because you selected the kindle book format for this book it can't be returned from this page go to manage it says you have to go to your amazon website and go to manage your content and devices within your amazon account and i have to log in and so it took me to the manager content and devices page but if you have to walk a patron through how to find that if they go up to the where it says hello their name account and lists they can also find that right there so you'll see here's the help where it's borrowed and if i want to return this title this is where the return this book option is so I can say return are you sure you want to turn this book yes okay and you'll see the book has already been removed from my Kindle paperwhite and if we go back to this screen and I refresh it's now gone off my loans page as well okay so we have gone through a couple options for reading but now I want to talk about how you would get it on a device like tablets so we are going to talk a little bit about the overdrive app this is probably the way most people access overdrive content these days so let me get the camera set up again here so this is the Library Commission iPad and again if I want to read it on the iPad one way to do that is to download the overdrive app the overdrive app is available for iOS operating system devices it's available for Android devices Windows 8 and 10 devices Kindle tablets and Chromebook and just to show you how useful help is if you actually are in your overdrive account and you click on help and you go to categories right here one of the categories is the overdrive app and so you will get a lot of information and it will drill you down based on your operating systems so I've got an apple device and it will provide information on borrowing titles getting started with overdrive app etc it will tell you where you can get the overdrive app either from the Apple App Store or it points you to an overdrive app page that provides information on and links to all the different versions of their software that they provide so it takes you to the App Store it lets you download overdrive for Mac Google Play Store etc so you've got all the links you really need to point you where you need to go within help so obviously on the Kindle Fire I'm sorry I'm sorry sorry on the iPad you can go to the app store and search for overdrive find the app download it and install it the first time you when you first download and install the app and go to open it you're going to be prompted to sign into the app and this is I think a little bit hard to explain but you're going to be given three options for signing into the app you can sign in with a library card number which your patrons already have a Facebook account or an overdrive account the overdrive account is not necessarily something that patrons will have already it's something that they create themselves and there will be a link right by where they're given the option of signing in with an overdrive app saying if you don't have an overdrive app then sign up for one here and it'll walk through them through the process that requires an email address and then the patron chooses their own password so any of these three methods of signing into the app will work my own preference is to use the overdrive account even if that means the patron has to create one more account so again it's probably not going to be the end of the world if they sign in with a library card number or their Facebook account but there are in some cases for some people there will be advantages to using that overdrive app so that is that's kind of my recommendation if you catch them at a time the most importan thing to be aware of though is that if a patron wants to access their overdrive ebooks on more than one device at a time during the checkout period for instance in my case I've got an Apple iPhone and I've got a Kindle Fire tablet I want to be able to check out an e-book and access it on either of those devices I've downloaded the overdrive app to both those devices so I need to make sure that when I log in when I initially sign into the app I sign in using the same method so I need to sign into both overdrive apps using my overdrive account if I sign in on one using my overdrive account and the other using my library card number I download my ebook to one I try to download it to the other and it says and you can't this is basically this app is tied to a different user than the app that you already downloaded this to so that's the most important thing to remember when someone's downloading and setting up the app okay so I'm going to go ahead and open it first thing you have to do is usually select find a library I have already searched for an added the Nebraska overdrive library's website I'm just going to go ahead and delete this and show you how you could have added it so I'm gonna go ahead and say add library there we go add library I can search your brows I'm going to go ahead and type in the library that Maya card is associated with Chadron click on Chadron it says Chadron use this at nebraska overdrive library's collection and it takes me to that website you'll also notice that it's automatically added that library to my list of libraries so I can it looks like I'm already logged in so I can go to my loans page because I want to download some of the items I've checked out to the overdrive app on my device so I'm going to go ahead and download an epub eBook and an mp3 audiobook so I want to download first to die I'm going to download the epub eBook and you'll notice that my return options already disappeared and I'm going to download the mp3 audiobook ebooks download pretty quickly they're a single file audiobooks do take longer because they're multiple files so this looks like it's probably eight parts I can go back to my app bookshelf so I'm clicking on the menu up here I'm going to my bookshelf remember the bookshelf was empty when we started and I have my eBook here so I can open it and I can tap through to read it again if I click in the center of the book I get menu options that let me change font size brightness I can go to settings and make some changes and layout I've got chapter options and bookmarks up at the top if I want to go back to my bookshelf I can do that using the menu in the upper left hand corner and let's see if enough of the audio is downloaded it looks like it's still trying to download but you can see it comes up you'd hit play it's going to take a while it looks like but anyway so now I can listen to it on my tablet if you want to check out if you want to return a title you can no longer return it from the loans page and your nebraska overdrive library's account you have to return it from the overdrive app the way to do that is if you press and hold on the title on the bookshelf you're going to get a return to library option and it will ask you if you want to return it to the library early and delete it from the device and so if you do you can click return to continue i'm going to just cancel it right now because i don't want to return it and the same will be true with the audiobook let's just see if the audiobook will play now i think you can probably hear it but I can hear it playing um one more thing I'll point out you can see here there's a list of files this does let you keep track of how the files are downloaded so sometimes if a patrons have trouble getting an entire audio book to download you can come here look to see which of the parts have downloaded where they are in in the progress and also there's a little green arrow here sometimes this gets turned off that basically turns off automatic download and so if that's turned off your titles not gonna download and so you can always check that to make sure that's turned on if a patrons having troubles downloading also what often happens is patrons can't remember how they you know when they first downloaded and set up the overdrive app they can't remember how they signed in they don't remember if they used an overdrive account a library card number or Facebook account on they can usually look that up here under settings and under overdrive Adobe ID it says this device is authorized with the overdrive account or Susan nicely at Nebraska gov so that again will tell you how this site was authorized okay do you guys have questions then about the overdrive app I just want to point out there is you may have noticed that overdrive on their website is now pushing a new app called the Libby app and I do have that downloaded here it is not yet available for as many devices or operating systems as the old overdrive app is I believe it is available for iOS devices Android devices and devices running Windows 10 and higher so if you've got a Windows 8 device maybe won't work on it if you've got a Chromebook a living won't work on it but I think they're trying to sort of build it for the future so I don't think the overdrive app is going to go away anytime soon but if you want to download the Libby app and start playing with it you may want to give it a shot it lets you download audio books and ebooks the nice thing about this app is if you have several members of your family who share an i-pad and so you each have your own library card and you want to be able to use the device among yourselves there is an option here up here in the right-hand corner you've got the menu you can add library cards so I have one library card that I have added to this account and so say I have another family member these are you'll recognize these are the titles that we already checked out using my library card on the overdrive site and it's automatically downloaded loaded them to this device but say I have a child and they have another card I can add that card so it's going to make me walk through this process again so you'll notice some additional ebooks just showed up on my this is what's called the Shelf here so that Libby app shelf is combining the ebooks checked out under both of the cards that I have added to this so you'll see I have both cards here and I can switch which card I want to use when I'm checking out titles but then within the app itself it integrates the content so I can switch back and forth between any of the books that were checked out with any of the cards associated with this app so that's the Libby app we are almost out of time but I do want to talk a little bit about the mp3 player option and the stand alone a meter option so I don't know how many of you have had someone come in with a device like this and say they want to get their overdrive audio books on this device if you haven't used one of these before you might look at it and think ok well there's no way I can put the app on that how am I going to get audiobooks on this device so that is where again this is where help can come in handy if you are stumped by how to help a patron with a particular device that's why I'd go to help devices mp3 player it will give you some examples of mp3 players it will tell you what software you need overdrive for Windows or Mac it'll tell you the format that you can put on that device and it'll have getting started with mp3 players so again it says install overdrive desktop app for Windows or Mac and it will again let you drill down and get more detailed information so it'll say steps to in fall and stahl overdrive for Windows desktop again it takes you to this page you scroll down to the bottom and you've got download for Windows desktop so you can if you click on that it actually starts downloading the software you just save the file and and install or run it so I already have that software installed obviously so I'm going to go ahead and say download mp3 audiobook and I have to do this on a computer obviously I can't do it on the little mp3 player itself so it says I've chosen to open this book with overdrive for Windows so I'm gonna say okay and let's see it's opening on the wrong screen here shoot there we go okay so it has opened on it has automatically downloaded and opened this software so I can open it and play it on the device itself or I can transfer it to the mp3 player or burn it to a CD so I'm going to click on transfer and I get a little pop-up window and it says it's going to walk me through the process of transferring it it says please connect your device and select next to continue so bringing up my on camera again I've got the little USB cable I plug it in to my computer USB it's turning on so let's go back here I'm gonna say next and it's recognizing my sansa clip player here and I'm going to go ahead and just transfer one part so we can do that quickly so part one I'm gonna say next it transfers it it says I can just connect my portable player and hopefully your patron knows a little bit about how to use their device but there we go there's Kathryn Stockett is the author and I go down and the help is available I just did one part but I can play it and listen to it then on my little mp3 player questions about that okay then we've just got one more demo to do and that is trying to get an e-book onto a standalone device like what we have here at the Commission is an oak simple touch and again these used to be pretty popular they're not as common now as they used to be because lots of people have tablets and smartphones but this device it's got internet access but the internet access only lets you buy content from the Barnes & Noble store or that's the way it's worked in the past so if you want to get an e-book on here from someplace else you have to download it to your computer with Adobe Digital Editions software and then transfer it so sorry about that we are going to let's try to download second chance so I'm going to download epub and I've already downloaded the Adobe Digital Editions software under my computer so what's going to happen is it's going to say do you want to open this with Adobe Digital Editions okay um it's opening whoops it downloaded Adobe Digital Editions and it opened the book so I want to go back to the library view and one thing I want to show you the first when you download Adobe Digital Editions you're going to be prompted to authorize it traditionally you had to always authorize Adobe Digital Editions with an Adobe ID but somewhere along the way they did start using other authentication options and one of the options for authorizing Adobe Digital Editions is an overdrive account that's one of the reasons why I said there are certain advantages to using that overdrive account because you can also authorize Adobe Digital Editions with an overdrive account so if I go in here and open up health help and I want to see how this is authorized in the past it says it's authorized using an overdrive account Susan my is Lee at Nebraska gov so it's authorized the same way as that overdrive app so I could theoretically download a book and put it on my simple touch and also have it on my iPad using the overdrive app because both have been authorized with the same overdrive account so I've got the book downloaded what I want to do now is connect my nook simple touch to my computer with again the USB cable so let me just get this a little bit bigger so you can see what's going on here so I just need to connect it here there we go sorry about that and I should have pointed this out ahead of time but I don't know if you noticed when I connected this over here in the Adobe Digital Editions software now you can see device nook suddenly that showed up once I connected the milk with the USB so now what I can do is I can I can either drag and drop my book to the Nook or I can right-click on the book I want to transfer and it says copy to computer device nook so it says it copied it so let me bring up my camera again and I have two unconnect the USB to see if this worked and let's go back to the device go to library and you'll see second chance is there so it is now transferred to the standalone device if I want to return this item remember I only no longer be able to return it from my nebraska overdrive library's account on the web I can right click on this item and return borrowed item return it disappears if I go back up here and refresh you can see that it's no longer checked out to me so that is that that's the end of the content that I had planned for you guys do you guys have questions for me before we wrap things up well if not thank you guys for coming I apologize for the fact that you didn't get the login information until five minutes before the session started today and I'll try to figure out what went wrong if you have follow-up questions feel free to give me a call anytime you have questions feel free to give me a call and I will actually um later today put up a copy of this recording so if for some reason you want to go back and review any section or if you've got other staff members that want to watch it it will be available later for review so I'm going to go ahead and wrap it up and again feel free to give me a call as follow-up questions Thanks bye bye