Sign Iowa Travel Agency Agreement Later

Document type sign travel agency agreement iowa later

let's get started my name is Kevin Wondra and I'd like to extend a warm welcome to our Iowa agents for this society sizzle is a doing business webinar we're going to cover a variety of items over the next hour including a refresher on our program offerings and some small details not in those programs to make them attractive for our agents to sell will also discuss underwriting appetite characteristics always a fun topic enter online rating engine sure rater lastly and probably most important to the veterans of society we're going to unveil some new solutions we're currently piloting right now that we expect to further improve our ease of doing business together if you're a turn agent representing society or you're new to your agency that represents society we're excited that you've tuned in today if you're an agent that found found us and this is your very first experience with the organization we welcome you as well the opportunity to share appetite market direction is important to us so we hope the next hour will be a valuable use of your time lots to cover this our first day a quick introduction again my name is Kevin Wondra I'm the director of business development and innovation here at society that 20-plus years is on nearly 21 now with the company I've had the honor of serving in multiple areas and departments such as claim sales marketing as well as innovation I'm a little fun fact is that this is the time of year when we do polar plunges I've actually got twice in my life the exact same spot but yet 15 years apart and I will say that the second time doing the Polar Plunge added a few more gray hairs to my to my beard I also like to introduce you to some of my society friends that you already know where you will get to know very soon first is Alex idelle and John Grafton now these spaces so some of you may say well this is not Laura McCarty my underwriter well Laura's moving to another territory and serving agents in another area so for some of you this might be the first notification of some new underwriting new underwriting phases so let me be the first introduce you all to Alec and John now alex been with society since 2014 where he started here as an intern in our claim department he's been in our underwriting area as a commercial underwriter since 2016 he's handled the territories in Illinois Indiana Tennessee and now Iowa in his free time Alex likes watching sports traveling and spending time with his family John over on the right has been with our company for three years as a commercial and writing writing and previously worked in sales for 16 years in the global industrial manufacturing sector he currently works with agents in Iowa and Indiana right now John's working on his professional growth through his CIC and CPC designations he also spent eight years in the Marine Corps John is Boyd enjoys spending his free time vacationing with his wife and four kids playing volleyball and brewing beer both John and Alex enjoy a family connection here at society as well turns out that John's wife Stacy works in our claims area while Alex father who's famous Rob was with a company way back when I started almost 21 years ago in our IT department so we say hi to some other society friends moving that I know I talk to you a little bit about our underwriting manager and your regional field sales manager actually your senior regional sales manager Brian and Brett now Brian's been with the insurance industry since 1993 he has a variety of experiences agency commercial underwriting field underwriting marketing and sales experience he has spent the last four years of his career with society and it's currently underwriting manager for the state of Iowa as well as Indiana and Tennessee in Brian's free time he enjoys spending time with family hunting and playing some golf and last certainly not least the Brad cork oh he's been in the industry since 1985 and has loads of experience and claims field under any marketing and sales he spent the last 22 years of his career with society and is a senior regional sales manager worked with agents in southwest Wisconsin and all of you there in Iowa Brad's earned is cic CPC you au and AIT designations and Brett's free time he enjoyed spent on his family boating playing golf now don't worry I'll show you where to find your key members contact information on our agency portal later in the presentation but enough about us let's move on and learn a little bit more about society so for those of you not familiar with our history we're a hundred four year old company operating out of Fond du Lac Wisconsin we stayed a one carrier one state carrier excuse me for about 80 years and then the 1990s we expanded to the three I states Illinois Indiana and year state of Iowa we took a break from expansion until the most recent entry into Tennessee in 2016 and in Minnesota in late 2018 we're beginning to embark on an aggressive expansion strategy to add more states as early as 2021 and the next state to turn a shade of red will be the state of Colorado we believe in partnering with agencies who value a carrier that delivers on four key principles a number one below being a true expert in our niches even beyond competitive pricing we believe in a personal touch or personal concierge approach to risk management and claims handling to deliver that value to you and your customers we also want to provide unique products designed for your customers needs so we want to go beyond basic protection and provide truly differentiated coverage well today's discussion doesn't dive too deep into those details we hope you'll tune in to a future webinar to learn more about this firsthand using training and technology and a consultative context so like this webinar we aim to make society a market of choice for your restaurant customers through education rest resources and of course those small details that make a big difference I will touch some more on those resources as we go along today and then last but not least being an either doing business partner and I know that can sound somewhat cliche but we we understand if we aren't easy for you and your customers you will both go elsewhere so we love the challenge to deliver on this and show you what we're doing to get even better with that I'm going to dive into society's offerings but first I want to encourage you to please post any questions in the question area of the control panel throughout the presentation we're going to stop at appropriate points to seek questions so this is an interactive session rather than a narrative from some guy named Kevin with that we say ready seht society society's restaurant program is called top choice it's a recognizable brand for the industry's leading offering or protecting restaurants for our discussion right now we want to simply hit on the eligibility requirement for top choice its liquor sales 40% or less liquor sales relative to total revenue makes a restaurant risk eligible for our top choice program offering we've learned that some carriers only consider up to 30% liquor sales to qualify for their restaurant programs we hope that that 40% offers a bit more flexibility and maybe it's an easy point of a reference to remember about society we're thinking about protecting restaurants with heavier sales volume those customers might fall into society's top-shelf program so for our time right now we'll hit home on the eligibility requirement for top shelves again its liquor sales and over 40 percent liquor sales relative to total revenue qualify as a restaurant that has essentially little more significant alcohol sales now that may not sound unique but let's expand a little further other carriers who want risks that serve food and alcohol sales may stop as high as that 30 or 35 percent on that society we could consider risk they go up to 100% liquor but we do watch certain characteristics one of which is hours of operation and I'll touch upon that a little bit more later we'll touch on some other certain buyer exposures that might make that risk not the right fit for society but we wanted to start out with that eligibility requirement right out of the gate now we understand that certain restaurants have limited or no cooking and their operations they have less risk and therefore deserve their own program pricing and unique product protection the saris society's easy food program was created our eligibility here is a smaller scale operation with no cooking exposure and to be more specific really no grease Laden cooking exposure when we onboard and train new agencies using our marketing materials provide them a checklist of society differentiators while that checklist is pretty heavily weighted to what's in our program let's discuss what's not in society's programs number one no waiting period on business income now many carriers have a 24 72-hour waiting period before coverage kicks in even if no waiting period is offered it will come it can come with a charge now with society this is automatically built into all of our programs number two is no coinsurance so when an agent doesn't ensure property value say at 80% a coinsurance penalty would apply limiting payment at the time of a claim now since society writes on a Bop we've eliminated this requirement the kind of call this a got you a gotcha endorsement so I really stress or you to watch out for this kind of language around coinsurance in other policies and number 3 but there know is no protective safeguards for those not familiar these are endorsement stating that if a protective safeguard like a fire suppression system or even a burglar alarm isn't working and the policyholder had knowledge and a loss occurred that could have prevented by that system that carrier can deny claims we hope in these cases a society know relating to our product may be better for your customers than another carriers yes on these three items ease of doing business like we talked at the beginning isn't always being having something more it may actually mean having less let's move out of society's policy forms to another Ease of Doing Business small detail you'll see that society doesn't conduct liability or liquor audits so how can that be possible well our general liability is rated on square footage not sales carrier the carriers that rate on sales require an audit because those amounts fluctuate but square footage square footage doesn't change now we still ask for sales and liquor figures for program eligibility but we don't have to conduct a GL audit now considering liquor we realize that we spent more on our internal resources conducting liquor audits then recovered additional premium besides we've learned that most of your customers don't like audits as such we eliminated those too now your customers can still request an audit if their projected sale sales were more than actual sales and we'd be more than happy to make the appropriate premium adjustments one more point here your greatest competitive pricing advantage comes from businesses with small square footage and high sales we believe that these are plentiful around the major cities in Iowa such as Des Moines Cedar Rapids Davenport and even the Quad Cities just another small detail we hope gives you an edge over other agencies that don't represent society top choice top shelf and easy prep programs start with the Bob for property and liability protection some carriers may stop there with their offerings but Society has up to five other lines of business available for purchase so think of society like a five or six course meal with a bob as the main course some other courses would include insuring automobiles owned by the business as business auto we protect employees under workers compensation and that's the line of business that we've sold for a hundred four years we also offer liquor liability which is a separate product or endorsement depending on the jurisdiction in Iowa it is its own separate policy and just a point of reference at this time we're only offering at thirty three hundred thousand dollars of liquor liability on our risks greater than 40 percent liquor most recently society added a cyber liability product that matches very well with similar products in the market on price and coverage lastly we can increase protection with an umbrella policy that extends over liability coverages societies philosophy is that one company should provide complete protection for your restaurant and even some other your small business owners this provides you and your customers one billing statement and one company deal with on any questions for for billing claims audit and your risk control experiences so we we certainly hope that you would agree so if our bop is our main course what will we care with now keep in mind of these additional protections for your restaurant and about restaurant customers EPLI otherwise known as Employment Practices Liability our top choice program does automatically include $5,000 of coverage but many of our agents actually increase that limit we do offer limits up to $1,000,000 with that third-party coverage automatically included at no charge as well we have a franchise endorsement if your customer operates under franchise agreement we have special protection to cover those unique exposures at $60 per location we hope that you'll agree this is a tremendous value contamination are our main course our BOP automatically includes 25,000 dollars of contamination cleanup on every policy within a choice you can also provide protection for the product itself for an additional charge and last but certainly not least tenant responsibilities when your customers lease agreement requires them to insure parts of the building they occupy we can help them there with a special endorsement we see these situations typically in triple net lease scenarios and for restaurants for example many of them are often tenants in the space where they occupied now other carriers will offer these pairings - so okay Calvin what's easy about society when using our online rating engine we'll ask the appropriate questions about these exposures if you select yes will automatically pair your bot with the proper protect protection of these particular coverages so like a server asking if you like a beverage with their main course I'll try to point these out in our quoting demo a little bit later so let's also discuss some other classes of Business Society wants to write for your agency we love the general business owner first class of small business whether it be office service or retail we can do them all for you essentially this general class of business can be rated online bound proposed and really issue right from our website not to mention all of these classes that you see on the bottom of the screen paid 20% Commission now any of these specific occupancies again below our absolute target is for society the vast majority start at a minimum premium about $500 so we hope that society could be your go-to for a lot of this small business as well while related to one of the new solutions we'll discuss later we also have the ability to download as well if your agency is stood up for that now we won't stop there we also have a strong appetite for what we call strip malls for both strip malls with retail office tenants as well as those that house restaurants now on our rating engine sure Raider will wear the school which we'll discuss a little bit more in detail later with that tool has the ability to identify the cooking exposure for the strip mall customer that you'd like to place with society a little bit of what you see up on the screen of course we offer our most competitive pricing for sprinklered buildings lastly what you see here on the slide is the remainder of our appetite and market direction for the state of Iowa while it does cover a variety of businesses the original sales manager Brad and underwriters John and Alec are ready to assist with any customers that fit into these categories the nice thing too is that all these cat these classes can be rated up insurer rater and again more on our rating engine in just a little bit so okay Kevin it's nice to see a list of businesses that you want to write but you have an examples of accounts that you've actually written of course friends w do and this is on the screen our fourth quarter 2019 hit miss highlighted the appropriate state to direct your eyes to the screen and I apologize that that's a little hard to read these are accounts that are greater than $10,000 in premium nice for us but also handsome Commission for agents selling society in this range now don't worry about having to see this or trying to remember what's here links to all these documents that we're covering will be provided to you after today's presentation we're about to shift gears now into a deeper dive on risk characteristics that qualify for our restaurant programs but let's pause right now for some questions so I see here I have a question on do you write higher than on don't auto so that answer is yes this is actually asked when you're completing a Bop quote in our rating engine the higher denying Oda not on auto would be added as an endorsement on the BOP when there's no delivery but would be its own separate policy when there is delivery it's a great question do you another question do you offer professional liability on any classes great question now that answer is yes we can offer professional liability on barbers and hair salons we even provide such on funeral homes even though those weren't mentioned on the previous slide all right other questions I see one here what about a brew pub that makes beer on-site excellent question the answer there is also yes we have a special endorsement that can add rescue Niek exposures a manufacturing beer on-premise you know like contamination that we talked about and that we can include within that top choice offering some great questions there I don't see any more so we're going to keep moving along and get into a little bit more about our appetite all right now don't be intimidated or Lots on there on your screen but I'll take I'll guide you through here so as agents I can only imagine it can be frustrating when you have a question for your underwriter and the underwriter fires back with did you check the agency manual well suspect well so time to go out to have an agency manual online we believe that some of that information should be brought to life and a little bit easier to consume format that's why our marketing team has created some fun pieces either ones that look a little bit like a menu and we'll start here with this appetite for restaurants first and restaurants are less than 40 percent liquor so understanding a carriers appetite guide as you probably already know will give you a glimpse into your underwriting philosopher underwriting philosophy or what goes on in your underwriters head so when does society provide the best pricing for an account well things like newer buildings years of ownership strong financials proper employee training and attention to fire safety those characteristics that qualify your restaurant customers to be eligible the top choice and get the best pricing so let's dig into a couple of these characteristics on the screen so you'll see your building right there kind of cover right at the top from left to right on the screen you see we categorize these as good better and best so less than 50 years less than 30 years and less than 15 years you probably get it the newer the better however if I were in your shoes as an agent I'd ask the question so you do not look at buildings over 50 years old so size response to that is we can consider older buildings but we may have a few questions when was the last renovation when was the electrical replaced very important when was the plumbing HVAC and roof last replaced or updated is these underwriting questions they'll help us get comfortable with older buildings there's a lot of remodeling and older buildings being done in big cities today and those may be ideal risks for society protect if they're yours customer let's take another one second one from the top years of ownership again from left to right you see three plus five plus and ten plus years again if I'm sitting in your shoes as an agent I would ask the question what about you in business so let's be honest new and business can be some of the best situations for you as an agent since you're not competing with an incumbent agent already similar to age of building your underwriter will have some additional questions around on prior ownership or management experience years in the industry do they have a business plan and they put together a pro forma profit and loss what amount of equity do they have in the business etc you can probably see from the other characteristics there on the screen the more that these are in the best column the better pricing or underwriter can provide so moving to I guess will be the back side of one of our marketing pieces we want to be upfront on who might not qualify for society's top choice program for that we use the back page of this menu if there is inadequate fire protection poor payment history which I'm sure you don't like those customers either or lack of proper employee training then we're probably not the right fit if it isn't a place you visit with a loved one then maybe it isn't the right fit for society either we understand there are many unique situations and our underwriters are ready to listen to see if your restaurant can qualify for society protection let's jump right into restaurants that serve significant or heavier alcohol which might be considered a bar on some additional criteria again you see a lot of words up on the screen but let me navigate you through this for top-shelf eligibility again that criteria is very similar but there are a few other characteristics that affect the eligibility I'll direct your eyes toward the bottom left of the screen where you can see the video camera icon on that focus there and below that having safeguards like video surveillance and burglary alarms in place are very positive for locations that deal with will heavier in alcohol sales that also likely deal a little bit heavier in cash we probably aren't the right fit if there's Hanabi entertainment from concerts or large areas for dancing but again we're open to understand the business's unique offerings I will also point out that hours of operation at the very bottom as well we're not going to probably I going to be eligible as a market for you on establishments open past midnight we kind of consider that in the better column that's something that if you have a customer that is open past midnight that's going to be a conversation with your underwriter can learn a little bit more about that operation again this f this appetite guide is not our rules or guidelines and it kind of helps us with eligibility and on how we price out top-shelf for eligible businesses I'll move on - I guess we call to never touch the stuff section now we do have some pretty strict guidelines for bars that we want to be transparent with you things like trapdoors which we do see a lot in our home state of Wisconsin that's a no-no night club I'll adopt entertainment off flaming beverages and history of fights are characteristics that could prevent eligibility for top-shelf these type of accounts that may be currently an E&M market because of their higher risks these are a little scarier for companies that write standard lines like Blake Society so similar to our top choice the restaurant program if it isn't a bar you're comfortable visiting with a loved one late at night then it probably isn't the right fit for society I'm going to pause here again and check our screen to see if we have any questions that have come up regarding some of these underwriting characteristics I got one question here will you do delivery a great question the answer is yes we believe in restaurant offers delivery through their own employees is a little bit higher risk and we would have charged accordingly now our guideline states that we had accept the restaurant that does up to 20% and possibly up to 25% delivery if it's beginning to get a little higher than that certainly we welcome a conversation with your underwriters okay I do see another question about protection class what is your stance on PC nine and ten the answers there I would say is maybe and I would say maybe kind of based on the values we might consider a PC nine but only if the building values are very low and fully sprinklered I believe it's pretty safe to say that we do pass an all pc10 though okay the other questions right now okay I'm not seeing any all right we're about to shift gears and head towards some more different screen sharing portion of our experience today I'm gonna cover a couple more things in our presentation and I'll dive into our agency op portal with some of you okay agents love sure Raider well curator may sound like a funny name to review those of you that are new to us but it's really our brand identification for the online rating tool found within our agency portal there's shield with the quotes is symbolic of insurance protection through this ease of quoting resource for our agents I'll kind of just take you through around the horn on some of the characteristics so number one when doing a Bop quote it only takes about five minutes number two society agents have the credit Authority of 15% we know that competitive pricing is key and the ability to trust our agents with additional credits is necessary at the key part of our partnership not only can an agent complete a Bob Hope but you can also price out other lines of business including the ones we mentioned before of business auto workers compensation umbrella liquor liability and cyber we provide a supplemental application within the quoting engine so these questions don't need to be answered with a separate form and I'll touch on that a little bit more in a sec what once completed excuse me a presentable proposal can be generated to provide to your customer many most often times a restaurant or some other small businesses it may be more convenient for a carrier to provide you with a proposal than to have yourselves as agents provide your own proposal we hope you'd agree and I'll perfectly show you our proposal a little bit later Society simplifies the process eliminating the need for any fax or email applications anything can be uploaded right from our agency portal and we understand the ability to bind coverage is important as well so is the opportunity to issue policies and find all the resources in one place they're interagency agent services portal so Before we jump into that portal let's talk quickly again about how society really underwrite to the wrists there's one very important document that's needed after our courting process it's our special program slash cooking supplemental application I know friends no one likes to complete another application but the information provided here gives your underwriter everything they need to really understand the risk like the characteristics we just discussed and provide any further assistance with coverage protection and pricing like we said earlier it is found right within the Schrader's system and I'll show you that momentarily we also placed it on the home screen within our Quick Links section within our portal for easy download the course is autofill you don't need to worry about printing it off and having to manually have to hand write the information into the form as we get closer to diving into our actual society's portal I just want to make a reference to three areas of the portal that if you're new to us you may not be aware of or if you've been spending time getting information on current customers you may not have seen in a while so I just want to point these things out to you we have an enormous library of resources available including our marketing materials policy forms coverage guidelines and more in our resource library we have an agency toolkit it's a place where you can view our materials and order a desired quantity for you use in your own sales process and again lastly we will point you to the contact us section which has your society team members contact information there I'll take a quick pause before I switch out screens to see if there's any questions on what we just covered here recently or anything we've covered in our first 35 minutes today all right being done I'm going to exit out of there and I am going to bring up our agency portal I'm a first start in insecure ATAR so over here on the left hand side now it for those of you that are veterans you know that you go to Shu Raider right here you can see in the upper left hand corner you can hit start a quote from there it's fetal come up for you to select you know a bop court or work comp if you select a box court what you're going to do is you know land on this screen this is essentially really the first screen of completing a boat now we believe that sure Reiter is so intuitive and and simple to use we're not going to demonstrate actually putting in a quote today what we've learned from agents is that it's not so much the quote process itself is once I do a quote what do I do afterwards how do I engage my underwriter how do I upload files so I'm going to put a little more time really on the back end of of this quote to talk about the things you need to do after completing one just for our purposes today up on the top here you'll see these different tabs you'll see the main applicant information program type coverages liability in the marine and location slash buildings I'm going to real roam through those very quickly to kind of show you the screen again not spending a lot of time there you move on from the applicant information which is general information to the program type you simply select which type of business and here for a restaurant maybe a bottle of fast-food you have the choice of those three offerings this is case for my example of polar pizza at selected table choice there we move on to the coverages screen a limited number of questions here that you need to ask answer regarding the deductible whether it extend the period of indemnity on your business income coverage here is where we mentioned the franchise agreement we talked earlier about the franchise endorsement that we have if you select yes will automatically add that to your Bob and then we have a number of other coverages here related to crime the default limits already put into the rating engine as well as deductible so if you don't have a desire to increase those you simply move on to the next screen liability screen again only a handful of questions for those not familiar with generator if you see a line item with an asterisk - that's left that means that's required to complete I brought up earlier on the additional pairings of EPLI or blender related practices that's right here on this screen and in this situation I clicked on yes I think it was aquick less and I think I have the limit here at $5,000 included again we ask the questions if you want to add on appearing to your main course of the Bob lastly on the screen additional insured information on a policy wide basis I click next this is an inland marine screen probably common when you have contractors to rate we are going to probably look to have a transportation floater for a restaurant the polar Pizza likely not going to have anything in the marine so from there very quickly we move through this opening screen so we end up here on locations in buildings and if I were to and at my quote I'll simply just show you what these screens look like again the questions are pretty straightforward as we will move through we talked earlier about liquor liability again we actually ask those questions relating to liquor right within our Bob quote for you to follow right through I will close the page that was a lot of your liability questions and here's what we're going to ask more questions relating to the property getting that classification getting the the building information B P P your valuation I mentioned earlier about the situation where a tenant has responsibilities to insure well right here on this screen we ask the question is there a tenant contractual responsibility for building or fixtures for polar pizza I said yes we have obligation to insure the building with 500,000 by entering such here we automatically will include that endorsement to provide that protec ion for you so literally you don't have to ask for it as long as you provide that information here as you rate I will provide that information for you essentially folks that's really it and when we hit rate the wheels turn and we land on the screen you'll see here we have an annual premium here for our Bob we have all the other coverages and sub coverages broken out here so you can see how that everything breaks out to that limit again if you're looking to add Chris you do that right here right underneath the annual premium but as I said and I promise we're going through this very quickly I'm going to get to this next screen this is what I want to spend some time because after you do a bob quote what do I do next where do I go next and how do I engage with my underwriter let me take you through this screen and a couple of steps so that you're really familiar with the show later here so number one run a couple lines of business over here you'll see lines of business we talked about those earlier in our presentation so you have the ability to quote additional lines of insurance here on a work comp umbrella and cyber now liquor liability those questions were included so we already have our liquor liability policy quoted here with polar pizza so that's already done all I got to do is simply add to quote click this link and you can add those other lines of business to this particular account number two will app action over here this is the ability to open up some new screams and see the information from the code essentially added to our applications now I brought up earlier about the Supplemental application it's built right into the rating engine if we look across the top we see a number of tabs here within this application section you want to find where that supplemental application is located that's going to be under locations and buildings I just click there if you want to add that information you can click add and edit supplemental information here and then essentially the questions on the supplemental application come up as you put in data and information into the rating engine on those first few screens we don't ask those other real deep underwriting questions at that point we want you to get a quote first here's why n pterence more of that information to really help the underwriter underwrite the risk for you I just click back now to our summary screen we have a PDF symbol here what is that so if you want to click on this PDF symbol here at our summary screen this is actually going to open up the actual Accord apps again now you can essentially take this you can save it can download it into your agency management system the information you entered in to our quoting engine actually transfers to these apps I just wanted to point that out to you there I'll go back there we go next is the attach file so see a button here for attached files so you may say hey Kevin I already got completed applications already done hey go that's great you can use this feature here to essentially set apps to your underwriter and essentially after that you can go right to this screen and attach files if that can pull those in from your your computer or your agency management system this is a place where you would add your loss runs as well to us we have those ready and available number five generate proposal I talked about that back on a couple of slides you can click here to click generate proposal and you'll see that if you've been using sure later your agency has you have some general information here I've always dreamed if I was going to become an agent my agency name would be wonderful insurance so that information has added here and quite simply you just hit generate whoa I lost my screen I apologize there apologize for that I got kicked out you all right there with me for just a moment I'll go back into my quote you okay I made it back so hopefully we can move this board ahead generate again I hope I don't get kicked back out all right looks like it's working this time all right so here we provide a proposal for you it comes with a nice little cover sheet with your information on it the second page you'll see the coverages outlines of business that you quoted it will show the premium for you right there it gets into the billing payments and installments that we have available for you and how that would break down and then from there you move into all the coverages now we provide within the program this being a top choice you see all the different coverages provide the premiums for each of those coverages and hopefully provides you with a very easy tool to present to your agents final thing that's submit box is here so you see submit right here now if you want to submit this information that you just chord it to your uncle writer you want to click on these boxes here look at the screen refresh click on them there and then you'll be able to send that in for review or potentially send indirectly for issue so I hope that by talking about what to do at this screen gives you for those that are new to share ater what to do at this point in the process so I'm going to pause here I'm going to check if we have any questions that come up digging into here I'm sure Raider all right you got a question again where do we find your supplemental application on your screen okay good question I said I would show you that all right I'm going to go to our home screen I mentioned it's going to our Quick Links section so this is the landing page for anybody that logged into aged services our portal right here on the Quick Links here is that special program cooking supplemental application if you wanted to keep a copy on your end on your computer you can certainly click on that upload it and it's really download it back on your end okay good question there you okay I see another question what is import quote I don't have that option okay ah great as a really great question now I have a master access as a user so when it says import quote on my screen you won't see that so I apologize that I have probably a little bit more authority here to move some things around that's a master a master authorities feature there so great great question I appreciate you asking that okay I know other questions and we're about just over ten minutes left to wrap up today so I promise would take you through for those who are someone new - sure or portal to take you through some sections that you may have not been to or renew the portal you haven't seen if you've been familiar with our portal and serving customers you may not have gone to these areas in quite some time and again it's just three areas your resource library agent toolkit and that contact us section now to that question that just came up I'm going to bounce over out of my master access into one of our other agencies so I got a log back in again so I'm going to get out of my master access head is all queued up it now made me log in again I know our friends from from scope Minar think some of them are joining us today I'm going to go in as them there's my friend let's go men all right so again here's that landing page on the screen so those resources are there I'll show you where those are so over on the right-hand side we can go so we looking for our resources so under resources says you click on that we have a number of options there you can click on resource library and what that'll do it take you take you to a section and if you scroll down on the page we have brochures we have marketing handouts we have all kinds of material there about society why I recommend is if you're looking for something in particular use this search function here tons of great resources for you as agents to navigate wanted to point that out the second I said I would point out is the agent toolkit and over on the left hand side it's just agent toolkit that will redirect you to this screen here we have a lot of those same resources that are in the resource library but you can actually order them for use in your sales process so if you want let's say 50 top choice brochures you could enter in 50 top choice brochures here and then we would you click Submit and then we would send those brochures to you so please know that we have this toolkit available to you we want to assist in any way we can with your sales process last but not least contact us now that's under the services section here of the site I click on contact us this will be the page that you has all that contact information for you for your underwriter or your Regional Sales Manager as well as the other departments that are all here ready to serve you I want to make sure that you're aware of those three sections that you might not otherwise see all that often now I promise a little bit about new solutions coming so let's jump into that so we're excited to share that we're testing out two new system features we expect we'll say the agents time in the future of working with society again back to that ease of doing business concept the first is called edocs now this is an extension of our download capabilities this will allow society to download documents directly into your agency management system rather than having you as an agent go into our portal download them and then save them into your agency management system and it's just a policy document so things like your Dec pages your forms your policy amendments policy renewals final audits etc so we understand that it takes whether you or another team member at your agency time on your end to grab that information out of a portal we hope we can eliminate that step for you and save you a whole bunch of time so we're excited about that new feature the second feature that we're piloting is called quick pay so today due to some current list system limitations we're unable to accept I guess we call it an immediate online payment after an account is issued right from sheer Raider so we're piloting a solution called quick pay that would allow an agent or actually your policyholder to make an immediate payment right online using the quote number generated when using stir Raider on a piece of new bit we're starting to pilot this on renewals as well although that's kind of a phase two we're early in that pilot stage but something we hope that we can open up to our broader agency force very soon I'm going to pause again I see I have a couple more questions so Kevin I do you the society support upload a really good question unfortunately no I think we used to provide that feature we promote that but I think society as well as other insurance carrier we've struggled with the ability upload because we all use different rating engines and how those map to your own agency management systems have been inconsistent so that ability upload data from your system automatically create a quote that's been clunky for us another carrier so I think that answers no so sorry we don't have that another question I see up haha well quick way how long before that quick page feature is up and running you guys really need that okay I thank you for the question and the excitement my guess is maybe by the end of q1 and that's really just a guess I really appreciate your your patience with that so move move on from there wants you to before I talk about the upcoming webinars that we do have I just want to take a moment to pause here and as I say thank you so much for the trust you have in society for protecting a lot of your customers feel free to reach out to your society team members after a day if you have any follow-up questions on our discussion please know that we're going to get this whole presentation to you in a PDF with some links shortly and I'll show you that here in a moment this is kind of the commercial about upcoming webinars in March risk control team is going to do a webinar call recipe for success learn what to include in your restaurant safety program so this webinar will discuss some key elements a restaurant safety programs to help keep your restaurant customers employees and their guests safe keeping them safe prevents losses it protects your loss ratio hopefully things that we we definitely align on I've been in April we'll have another society sizzle again it's going to be on Bop coverage comparisons we hope you'll join us for a deep dive into our Bop product and we're going to show you actually show you how our product differs from other carriers but we've we've analyzed some other carrier forms it will show you different provisions that they have in that might show you some gotcha coverages or some other areas where society has some strengths so expect to see those invitations in the near future I'm agent services as well as via email so again I I know we covered a lot of information today so if you're worried about retaining that information again don't worry we'll be setting out the presentation and we're gonna have links to all the information that we covered here so we went through material in a lot of our marketing materials and brochures at the end of the presentation you just click on these icons and we have links to all this material here for you so there's one slide here's a second slide again a lot of information we covered but if you ever want to go back and look at some of this information post webinar will have all this available for you in links after we're done today our final conversation today is how you can stay even further connected with society so number one we have a blog every Wednesday we actually publish a new broad a blog we encourage it so new continents published and it ranges from risk management things like workplace issues and it's all relevant to further educate our agency for it so I click on this link I'll give you an example of what dot that landing page will look like again a lot of great content for you as one of our agents next Google reviews we love getting Google reviews and I'll even show that to you if we're doing a great job please tell us we are if we're doing a poor job pleat up please tell us the way we get better through your feedback and along that same line we're going to be actually sending out a survey after this webinar asking for your feedback and how we can improve this and ideas for other topics it's taking a moment to load but if you do want to give us a little review voila this is what it would look like on your screen if you actually do that and lastly I mentioned if you found us and you don't represent society and you maybe are interested in learning more this table here links to back to our website to our agency appointment enquiries for our forum and I brought that up on the screen for anybody that might be new to society with that I will take a final pause and see if we have any other questions seeing none I see that we are essentially out of time I'll take a peek and see if we have any more questions does it look like we have any well that will wrap up our presentation today we hope that you realize that society is able orkut of choice for your customers and we hope that our ability to make it easy for you is with us with your choice restaurants and other selvedge that's reason enough I'll say to you thank you for attending and have a mazing [Music]