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How to make a dispute letter to a citibank

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Instructions and help about citibank dispute email address

this is Sally Sally just went online to look at her card balance she's checking her recent transactions and what's that Sally sees a charge where she doesn't recognize the merchant or the amount what should she do Sally can dispute the charge by immediately calling global cash cards customer service number on the back of her card she has up to sixty days from the date of the transaction in question to report an error and file a dispute with customer service but the sooner salad reports the problem the sooner it will get resolved so what happens next the global cash cart representative will collect information from Sally and send her any necessary forms once Sally gets the forms she needs to fill them out sign them and return them by mail email or fax within 10 business days from the date she reported the possible error will Sally receive a credit if we receive her forms within 10 business days and Sally is eligible we will issue a provisional credit by the tenth business day this provi

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