Security

World-class security.
Document confidentiality.
Compliance and certifications you can rely on.
SignNow recognized in E-Signature based on user reviews

SOC 2 Type II Certified

SOC 2 certification ensures that a service organization meets or exceeds industry standards for security, availability, processing, integrity, confidentiality and privacy.

SOC2 Type II

GDPR Compliance

Following the interests of the EU residents, SignNow guarantees full compliance with the General Data Protection Regulation (GDPR). This regulation applies strict conditions on the way an organization collects, shares and manages user data. GDPR also extends the rights of customers, giving them greater control over their personal data.

GDPR

21 CFR Part 11 Compliance

SignNow fully supports biotech, medical and pharmaceutical organizations in their compliance with 21 CFR Part 11. Organizational settings and functionality within SignNow are in full compliance with CFR regulations and include: two-factor authentication, session duration and timeouts due to inactivity, e-signature timestamps, digital certification and document history retention.

PCI DSS Certification

Payment Card Industry Data Security Standards apply to businesses that accept credit card payments, processes and the transmit of payment information. PCI DSS certification safeguards confidential cardholder data.

  • SignNow takes document availability seriously
    We use near real-time replication to maintain multiple document storage locations. This means your documents are always available.
  • Disaster Recovery
    SignNow has a detailed Disaster Recovery plan. A Disaster Recovery Plan details exactly what steps we need to take in the case of an emergency. This includes procedures to preserve documents and document security.
  • Retention in the Cloud
    SignNow stores documents for 7 years, or as required by the customer, and our internal retention policy is to maintain business records in accordance with legal requirements.
  • Detailed Document History
    SignNow also creates and maintains a detailed document history, which shows document activities and who performed them. The document history is viewable within SignNow or can be appended to the PDF document through the Download with History feature.
  • Network Security
    All SignNow documents are stored in SOC 2 compliant servers. Data sent and received via the SignNow platform is encrypted while in transit using our state of the art encryption technology.
Security Features
  • Multiple networks for redundancy and speed
  • Document Audit log for each Document
  • Distributed Denial of Service (DDoS) mitigation
  • Secure, private SSL 256 bit viewing session
  • 365x24x7 on-site physical security
  • Commercial grade networking equipment
  • Digital certificate technology
Still have questions about security?
Please call (800) 831-2050 or request a callback.