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FAQs
Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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What is an electronic signature?
An eSignature is a handwritten autograph of a person made with the help of appropriate software from various devices: desktops, tablets or smartphones. They're used to confirm the integrity and authenticity of a signed document in its electronic form. E-signatures are advantageous features for certifying documents online with a single click. And they help companies to conclude transactions, manage relevant records quickly and significantly save time and reduce expenses. Check it out, and keep up the great work! -
Is a digital signature the same as an electronic signature?
In general, a digital signature is a reliable way to implement an electronic signature when the signatory is verified by obtaining a certificate of authentication based on Public Key Infrastructure (PKI) protocol from a government-authorized Certifying Authority (CA). In the case of esignatures, the authenticity of the signer is not required to be certified. -
Are SignNow's electronic signatures legally binding?
Be sure that they are totally legally-valid and can even serve as evidence during disputes and in court. Certifying papers electronically was first legally seen as the equivalent of a written by hand signature in the U.S. eSignature Act of 2000 (U.S. Federal Act) and the Uniform Electronic Transaction Act (UETA). Additionally, corresponding laws in many other countries have followed this example. SignNow works according to these laws and is considered to be a certified and trusted software provider. -
Are SignNow's electronic signatures secure?
Our electronic signature service is secure for any kind of business, so you may rest assured that your information will be stored safely. Besides, your records are legally binding and comply with ESIGN authentication and protection requirements. We operate according to SOC 2 Type II certification. This means we guarantee compliance with industry standards for protection, continuity, availability, and system confidentiality. Feel free to review the details of our top grade IT security resources. -
How is SignNow different from other e-signature vendors?
We’ve enhanced our signing benefits for any kind of device so that everyone can add a signature into PDF files anytime and anywhere. This can be done using a web browser or even while offline. Three main advantages drive us ahead — customization, durable integration, and compatibility. SignNow is a powerful and flexible workspace for automating collaboration processes according to a user’s needs. Our uniform solution works with any device and operating system and can be easily integrated with a wide range of business apps — Google Drive, Oracle, Salesforce, Office 365, Egnyte, NetSuite, etc. Remember: effective digitalization of paperwork optimizes the workflow! -
How do electronic signatures work with SignNow?
It’s even easier than you may expect. You just open the template and set the Signature Field in one click. Then, simply draw, type or upload an image of your customized autograph within seconds. Moreover, you can outline it directly onto a touchscreen if you are on a tablet or mobile device. You can do much more:- Make your own templates of eSignature contracts and agreements or use ready-made forms from Signnow's extensive library.
- Place signature fields wherever you want on the page.
- Send a record to sign to either single or multiple recipients at once.
- Establish a specific signing order for forms.
- Create and send a Signing Link or Customized invitation.
- Set the second layer of authentication or request additional files, etc.
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How do recipients sign documents with SignNow?
Our streamlined e-signature software makes it extremely simple and convenient for any customer, partner or employee to sign and return documents in a few quick clicks. No registration is required. After someone receives a signing link or email invitation, they can e-sign the template in the quickest way possible: by typing, drawing or capturing the signature with their camera. -
What document formats does SignNow support for e-signatures?
Our forward-thinking platform works with the most widespread and frequently used formats like PDF(.pdf) and Microsoft Word (.doc or .docx). PDF is known as the most reliable format for transmitting and storing information. The application allows users to make PDF files editable. They can also easily e-sign docs for further safe storage and sharing. -
Can Signnow's electronic signatures be used on mobile devices?
You’re able to not only sign papers electronically but also to collect esignatures from your mobile device. Moreover, you can work even when you are not connected to the Internet. With our web-browser solution, you can work with documents from any device. And when you're offline, you can continue the process due to specially designed mobile applications for both IOS and Android. Feel free to use it even during air travel! -
How does SignNow charge users?
If you need to sign a couple of legal contracts per month, use SignNow for free. If you want a steady solution for small and medium organizations, our business and premium payment plans are smartly designed for you. If you need a large-scale deployment for multiple users in multiple departments or companies, contact us, and we will customize a solution specifically for your needs. We are flexible and this is reflected in the cost of packages that will satisfy any specific requirements you may have. Register for a free trial first and check the pricing to choose the best variant for you!
