- Electronic Signature
- Release notes
Release notes signNow web
Learn about signNow’s latest updates and releases.
Instantly copy a Document Group
Added the Duplicate button that allows users to copy a Document Group directly from the Documents page.
Instantly copy a Document Group Template
Added the Duplicate button that allows users to copy a Document Group Template directly from the Templates page.
Search for a Document Group Template by name
When the “Search by name” parameter is enabled, search results will include corresponding Document Group Templates located in the user’s personal and shared folders.
Prepare documents and templates with the new editor toolbar
Add fillable fields and fill out documents and templates using new tabs in the editor.
Fixed filters for the Last Login Report CSV
Previously, the login report feature exported data for every user within an organization, with no option to apply any filters. With this update, the system now upholds the filters set by an organization's Admin or Moderator when exporting a login report, allowing for a more targeted and efficient data extraction process.
Updated modal dialog for adding a new user to a Team
Users can add new team members from their contact list and assign their membership role (Member/Admin). Once a new team member is invited, their role can be changed via the dropdown instead of the actions menu.
Improved payment request workflow
Toggling the Request Payment button opens a modal in which the sender can assign a payment field to a specific signer, specify a payment amount, change currency preferences, and connect a specific payment method. An identical modal appears when selecting the Add Payment Request option on the Send Invite page.
Removed secondary actions from the Document Group creation page
All the secondary actions were moved to the action bar in the top-right area of the page.
Select from saved contacts when replacing a Document Group recipient
Replace a recipient for a pending Document Group by selecting a profile from your Contacts list.
Manual contact sharing
Share a contact and any associated documents (both signed and sent for signature) with another signNow user. This feature allows team members to save time when transferring contacts and sharing document transactions between each other’s accounts. Shared access to a specific contact can be canceled at any time.
Select a recipient from Contacts when replacing a signer
Select an email address from your Contacts list to replace a recipient of a sent signature invite.
Request a unique password for every signature placed
Instead of logging in with their personal credentials, users are requested to enter a unique password shared by the sender to be able to sign a document. The feature is enabled for SSO users.
Freeform Invites for Document Groups
Send Document Groups for signature via Freeform Invites.
Send an eSignature invite from Contacts
When browsing your Contacts, upload or import a document or select an existing document or template and send it for signature to any of your saved contacts.
Localization of static pages
All signNow static pages have been integrated with CrowdIn and translated into Spanish and French.
Document Groups and Document Group Templates are now available for all subscription plans
All signNow users can now access the Document Groups functionality.
Manage documents and Document Groups in a single folder
Create, edit, and send documents and Document Groups for signature directly from the Documents folder in your signNow account.
Set signer redirects for Document Groups and Document Group Templates
A sender of a Document Group or Document Group Template can now provide a redirect link for a recipient while configuring a signature invite using the Advanced Options menu. The recipient will be redirected to the corresponding URL after completing the Document Group.
Fixed validation for document names featuring special symbols
Manage documents, templates, and Document Groups that contain special symbols in their name. The supported symbols are: - _ ¿ ¡ . ( ) áéíóúüñ¿¡çâêîôûàèìòùëïÇÉ ÊÎÔÛÀÈÌÒÙËÏÜÁÍÓÚÑ
Preview documents in a Document Group
Check documents before sending your Document Group for signature. In the preview mode you can view recipients, unassigned roles, and the sender’s email address.
Find documents in Organization faster
The improved Documents Search UI empowers admins to easily locate documents within an Organization. Search using document names, owner or recipient emails, and text. Search results display a document’s status, document owners, and signers. Moreover, you can now search for documents from the User Management and Dashboard tabs.
Page reloads not resetting document filters
Keep document filters enabled for the following folders:
Please note that filters are reset for shared folders.
Allow Team Admins to create a full CSV report on invites sent from shared templates
The new setting allows Team Admins to export a CSV file containing the information about every invite generated from a shared template and sent out to recipients. The setting is activated by the signNow support team.
Discontinued support of Internet Explorer for signing sessions
signNow no longer supports signing sessions in Internet Explorer.
Delete and rotate pages
Manage pages in your documents and templates in the signNow editor.
Organize document pages
Delete or rotate the pages of your documents in the thumbnails panel. Note that only pages without fillable fields can be rotated.
Track the status of an invite email in your account
View a detailed status of a signature invite email you’ve sent for a document or Document Group.
Download an activity report for members of your Organization
Export activity statistics for every member, or a specific member, as a CSV file from your Organization dashboard. Go to the Members Activity Report/Member Activity Report page and select Export to CSV.
Try the updated Smart Fields
We have renamed Smart Fields to Pre-filled Text fields and made them simpler to use. Now you can add and manage Pre-filled Text fields in the Fill Out Myself bar. Note: Pre-filled Text fields are only available for templates.
Customize the content you add
Add text anywhere in your document and change the formatting. You can adjust the font, style, size, color, and position of your text.
Manage workflow settings for your Organization
Several workflow settings were added to the Organization tab and can now be centrally managed for your Organization’s users.
Automatically pre-fill sender info when notarizing documents
When sending a document for notarization, pre-fill the input fields with data from your account settings (email address, first name, and last name). If certain user data is not provided in the My Account settings, the fields will be partially pre-filled with the available data.
Updated notification for permanent document deletion
Users will now get an extra alert when deleting documents from Trash. The new notification will warn users that they won’t be able to restore the document they are about to delete.
Auto-hide date picker during a signing session
The date picker is automatically hidden once the user selects the date/time/year or today’s date while filling out a date field in the editor.
Minor tweaks to the template setup process
Simplified access to a Document Group’s history
You now have the option to view a Document Group’s history log in most directories, including Documents, Archive, Quick Access folders, and custom folders. This option is not accessible from the Contacts and My Teams menus.
Reminder template redesign
The design of the reminder template now matches the eSignature invite design.
Improved Document Group preview interface
The latest UI enhancement enables users to easily assign fields in Document Groups to existing signer roles while in preview mode.
Fillable fields panel redesign
The fillable fields selection sidebar and the “Fill out Myself” section of the editor received multiple UI improvements.
Manage font settings in the editor
Text formatting settings are now displayed in the top panel of the editor once a text field is placed on a document. This change was introduced to improve the overall visibility of the text formatting settings.
Admin Console redesign
Manage billing requests and user licenses in the new Subscription tab.
Sort templates by date sent
Display your templates by the date they were sent for signature or modified. Use the updated Recent filter on the Templates page.
Print Document Groups
Print documents in bundles along with their history logs and certificates (optional).
Manage recipients in the redesigned contact list
The contact list has been reworked for better usability. You can now manage your recipients in the updated version of the contact list.
Simplify joining your Organizations
Provide a seamless method for joining your Organization. Now users can join your Organization as a member, moderator, or admin in two clicks.
Add documents and Document Groups to favorites
Mark your important documents and Document Groups as favorites. Use the Favorites filter to instantly list and access these documents.
Submit documents by clicking Complete
We’ve renamed the Done button to Complete to make your signing process more clear.
Find the zoom bar at the bottom of the page
Zoom in and out of pages, adjust the percentage of a page’s size, and navigate through your document using the bar at the bottom of the page.
Assign fillable fields to signers in seconds
Select a fillable field and assign it to an existing recipient or add a new one – right on your document.
Export data about an Organization’s user logins as a CSV file
Organization admins can download CSV reports of the most recent login for every member. To export the report, go to the User Management page of your Organization, click on the Export Last Login Report as CSV button and select a time range. Next, find the report in your email inbox.
Internet Explorer is no longer supported
Microsoft no longer supports Internet Explorer. That’s why we’re forced to discontinue our support for the Internet Explorer version of signNow. Please select one of the following browsers to get a seamless eSignature experience: Edge, Google Chrome, Safari, Vivaldi, Mozilla Firefox, Opera.
Create an invite link for a Document Group using the new UI
Save time collecting signatures on your documents. Create an invite link to a Document Group, copy the link, and share it with recipients.
Add CC recipients for Document Groups
Allow all stakeholders to enjoy full visibility into the signing process. Set CC recipients when sending your Document Group for signatures.
Transfer pre-existing signature and initials fields
Upload documents to signNow preserving only signature and initials fillable fields. To enable this setting, contact our support team.
Authenticate signers with an El Salvador phone number
We have added El Salvador’s country code. A document sender can now authenticate signers located in El Salvador via SMS or phone call when sending documents for signature.
Check a recipient’s phone number in the Document History
If a sender sets up recipient authentication via a phone call or SMS, a signNow user will see this number in the Document History.
Change the name of a signed document
Managing documents in the Shared Documents folder is now easier! A document’s sender and team admin can change the name of signed documents in a few clicks – without downloading and uploading.
Resend documents to new recipients
Use the new Resend to New Recipients button to generate a copy of your sent document and instantly share it with new signers.
Seamlessly upload templates
Upload templates using the simplified flow. Now you can instantly upload a document and turn it into a template from your device, cloud storage, forms library, or via a document’s URL.
Manage multiple users and their document workflows with the improved signNow Organizations UI and functionality. Admins can:
- Customize branding for an Organization and its email invites
- Manage an Organization’s members
- Track activity for an Organization and its members
- Connect to cloud storage services and payment systems
- Search for documents
- ul> Learn more about Organizations here
Say Hola to seamless eSignatures!
Sign, send, and track documents using the signNow interface in Spanish. The localized interface will appear once your device or browser language is set to Spanish.
Enhance the signing process for multiple documents
Combine multiple documents into one and eliminate the need for your recipients to switch between several documents during the signing process. Your recipients will see all documents in one window which significantly speeds up the signing process.
Transfer users across Organizations
Transfer users between signNow Organizations in a few clicks. Note: You must be an Admin of both Organizations to transfer users between them.
Import templates from DocuSign to your signNow account
Switching to signNow is easier than ever. Transfer your pre-configured templates from DocuSign in a few clicks, preserving all available options.
Print Documents from the Archive folder
Now you can print your previously archived documents. Go to your Archive folder, select a document, and select Print.
Change an email address with ease (web and mobile)
Change the email for your signNow account using a more intuitive workflow. You can change an email even if you’ve signed up via social networks.
Duplicate fillable fields while editing a document
Prepare documents faster by duplicating fillable fields in a click. You can copy fillable fields by selecting the duplicate icon above the field or using keyboard shortcuts (Ctrl D or Ctrl C + Ctrl V).
Notarize documents and Document Groups online
Get your documents notarized online 24/7 directly from your signNow account with Notarize.
Find Document Groups faster
Find the Document Group you need by the following search criteria: 'Name', 'Recipient email’, 'Invited Email', 'Text', or 'ID'.
Send signature invites via SMS
Provide your recipients with a seamless eSignature experience on their mobile devices. The new unique Invite via SMS feature allows you to send an SMS containing an invite link to your document or template to multiple recipients all at once or in a signing order. It is available for US and Canadian phone numbers. You can also request payments via the SMS invite.
Filter organization members by subscription status
The new filter in the User Management tab allows organization Admins and Moderators to locate users with active or expired subscriptions.
Print document from signNow
Need a paper copy of your document? Select a document and print it right from your signNow account.
Upload document via URL
Enter an address link indicating where a document is located in cloud storage and add it to your account in seconds.
Filter documents by date
Organize documents and templates by modification date. The filter is available for all folders except Document Groups and Document Group Templates.
View signature invites that will expire soon
The new folder Expire Soon allows users to find expiring signature invites faster. Note that for expiring invites with the Waiting for Me/Waiting for Others status, the expiration date is counted by the recipient with the сlosest invite expiration date.
Download more documents
We have increased the download limit so that you can download up to 20 documents at once.
Pre-fill checkboxes using text tags
Add checked to a checkbox field tag to insert a checkmark into it. This way your document will open with a pre-filled checkbox in signNow.
Organize documents signed via an Invite Link
Save document copies signed via an Invite Link to the folder of your choice. Select or create a destination folder when creating an Invite Link for a document template.
Specify a post-signing destination for merged Document Groups
Redirect a signer to a URL set for the organization once they complete a merged Document Group.
Track user login activity
Protect your documents from unauthorized changes and get complete visibility over account login activity with the User Audit Trail. Users and admins can access the User Audit Trail to check login time, actions, IP address, client, and the device used to log in to the signNow account.
Browse the pdfFiller forms library
Find the PDF you need in the pdfFiller online library of 25 million fillable forms. Save the form to your signNow account to edit and send for signature.
Find unsent documents faster
All your unsent Documents and Document Groups are stored in a separate folder in the Inbox/Outbox section.
View the Document History in Spanish
Check detailed document activity and changes in Spanish.
Customize email templates for your Organization
Organization admins and moderators can now edit the invite and completion email templates by clicking Emails Customization (renamed from Email Template) in the Admin Panel. They can change their organization's logo position, button background color, and button text color. To preview their changes, an admin or moderator may send themselves a test email.
Note: The Add custom text to the email footer setting is still located in the updated Emails Customization tab.
Send your Document Group for signature using the new UI
Open and edit every document in a Document Group at once in the editor, without the need to edit each document separately.
Organize documents signed via a template signing link
Select the folder where you’d like to save your signed documents when creating a signing link for a document template.
Seamlessly export documents to your cloud storage
Select a folder in your cloud storage where you’d like to store executed documents or create a new folder.
Upload documents from your cloud storage
Connect your cloud storage to your signNow account and import documents faster.
Add additional admins to your subscription
Grant subscription management permissions to multiple users in your signNow organization.
Empower Team admins to manage other admins
Both Team owners and Team admins can now downgrade other Team admins to members in a signNow Team.
Pin your frequently-used templates
Keep your most important templates at hand by pinning them on top of the Templates folder.
Send freeform invites with the new UI
Send documents and templates as freeform invites with the new intuitive flow. Return to any previous steps in one click using the progress bar and make quick adjustments to your invitation.
Send documents and templates using the new UI
Set up your signature invite faster. Return to any previous step in one click using the progress bar and make quick adjustments to your invitation. Drag-and-drop recipients to reorder them. Customize your invitation for each recipient individually or for all of them at once.
Assign the View only role to your recipients
Allow specific recipients to access documents with view-only permissions. View only access is the right choice for recipients who don't need to fill out and sign your document, but still need to review it.
Check the number of Inbox/Outbox/Completed documents
Now you can see the number of documents stored in the Inbox/Outbox/Completed folders.
Send documents in bulk with ease
Master seamless bulk sending—download our sample CSV template directly from the Bulk Invite pop-up.
Export documents to your cloud storage
Export up to 20 signed documents at once directly from your Documents folder in signNow.
Set a name for template copies when creating an invite link
Select fillable fields in your template and use them to name that template’s copy. Once you share an invite link with recipients and they complete these fields, the name of the template copy will be changed.
Note: incorrect characters will be changed to spaces when generating a document name.
The character limit for a template copy’s name is 255 characters.
Add your photo in seconds
Upload your photo directly in signNow without having to register in the Gravatar app. Please note that you should upload images in .jpg, .gif, .png, or .jpeg formats and they must be smaller than 5 MB.
Copy Document Groups
Save time creating Document Groups. Copy an existing Document Group, including every document/template/field/role, that you’ve already set up.
EU server update
The signNow EU environment has been updated to the latest version.
Note that the following have not yet been implemented:
- API dashboard
- Social login
- Address book on the Invite to Sign page
- Cloud storage services
Introducing improvements to the Document Group history
We’ve added new events for the Document Group history:
- Viewed Document
- Signature ID in the Document Group Signed event
- Electronic Consent Granted
- Electronic Consent Withdrawn
You can also view documents relating to events in the new Documents column.
Save completed documents to your cloud storage faster
Select a folder in your cloud storage or create a new folder to instantly export completed documents.
Upload documents from cloud services
Upload documents from the cloud storage services you use without the need to install add-ons.
You can upload document from the following cloud services:
- Google Drive
- OneDrive for Business
Merge documents and select a destination folder
Eliminate extra steps by merging documents and selecting a folder where you’d like to save them.
Rename teams faster by clicking Team’s settings and selecting the Rename Team option.
View the status of reminders in the Document History
Open the Document History to check when your signer received a signature invite reminder.
Set up a signing order on the Review and Send page
Customize the order in which your recipients will sign your document during the Review and Send step.
Customize Dropdown fields
Make your documents even easier to complete by adding and customizing dropdown fields. Easily adjust the size, color, and style of your dropdown fields.
Use two-factor user authentication for Qatar
Select the Qatar code for advanced signer authorization in this region.
Find documents in your Inbox/Outbox faster
Instantly view all documents waiting for your signature, waiting for others, and signed — no need to use filters.
Control which users leave your organization
Contact support to ensure that your organization’s members cannot remove themselves from the organization unless they have the Administrator/Moderator role.
Add your full name to a signature invite
Easily customize email notifications sent to your signers. Add your full name to your User Profile and it will be automatically added to the From field in the email invitation.
Deliver documents using the new Invite to Sign flow
Check out the new improvements in the Invite to Sign flow:
- Send documents for signature to recipients and choose their level of access (Signer or Viewer).
- Easily return to any previous step using the progress bar
- Set up a signing order and customize your signature invite for each signer faster
Learn more about the new Invite to Sign flow here
Choose a signature type for signers
Request a specific type of signature and initials from your signers. You can request signers to type, draw, or upload an image of their signature as well as type or draw their initials.
Speed up document merging
The simplified document merging process allows you to upload documents via the merging pop-up and instantly combine them with the existing documents.
Add a phone number to your account
Add your phone number to My Account settings to speed up document completion.
Customize your account faster
Follow every required step in the checklist to set up your signNow account.
Protect your document from unwanted changes
Remove Edit & Sign tools for signed documents to ensure that no changes are made to the document after signing.
Choose a font for your document
Select one of the following fonts for the text field that your signer will fill out:
Manage users with ease
Access the Organization panel in your signNow account to add or remove admins, moderators, and users. Here you can also monitor user activity.
Customize your organization in seconds
Change the name and logo of your organization in the General Information tab, without contacting support.
Create and manage your contact list
Set up and edit a contact list for your signNow account. Add invitees and CC'd emails from your new contact list when creating invites for a document, template, bulk invites, document group, and document group template.
Use the new email template to share docs with CC'd users
Now CC'd users can receive a short email with a link to download a signed document. Contact our support team to change the email template for CC’d users.
Get more information with the Document History
Check the Audit Trail to view additional details about declined signature invites (along with a reason) and resent invites.
Secure documents with a signing session timeout
Configure the duration of signing sessions for your recipients. A signer will be automatically logged out 15 minutes after opening your signature invite.
Delete all added data for a canceled signature invite
Once a document sender cancels an uncompleted signature invite for multiple signers, filled-in data is removed from all documents.
Customize Calculated and Date/Time fields
Make your documents look neat and professional. Change the following options for calculated and date/time fillable fields:
- font size
- font style
- font color
Get documents with a signature stamp faster
No need to download a document and full Audit Trail to add a signature stamp on it. Select Download instead. You can configure this option in My Account.
Connect more cloud storages to your account
Connect multiple cloud storages to your account at once without the need to disconnect others already connected.
Check new limits for API plans
API users can view embedded invite statistics: Invite to Sign, Signing Link, Freeform Invite, Bulk Invite and DocGroup Invite limits from the API Dashboard’s Plan usage tab.
Upload a colored signature
Sign a document using a color image of your handwritten signature. Upload an image from the signNow editor or My Account settings.
Lock the signing date using text tags
Protect your documents from unwanted changes. The ‘Lock signing date’ parameter can be added using simple text tags.
Access signNow from ADP
Log in to your signNow account directly from the ADP Marketplace without having to register in signNow.
Seamlessly collect data and payments on the go
Delight your recipients with a new mobile web signing experience. Make it easy to complete and submit your documents in minutes.
Save documents pending your signature as drafts
Start completing a document you receive by email (via Invite to Sign and Merged Document Groups invites) and finish it later. This document will appear with the Draft status in your signNow dashboard.
Let your signers choose their language
Once a signer opens your document, they can easily select a language for the signing session in the Welcome pop-up dropdown.
Check the verification status of users
Go to the Admin Console and instantly check whether users have verified their emails.
Customize your stamp while signing documents
Upload your company's stamp and easily resize it – no need to contact a document's owner.
Manage documents faster with the new folder layout
Organize and manage documents with ease using the new folder's design. All functionality and pop-ups are adapted to the new, more user-friendly interface.
Protect your account with two-factor authentication
Go to your account settings to enable two-factor authentication for logging in. Once activated, you’ll have to enter a code from the authentication email each time you log in from a new device or IP address. Review the history of your logins in your account settings.
Change the location of a signature stamp on any document
Now you can choose where to place the signature stamp: to the left, right, top, or bottom of a signature. Contact our support team for custom stamps.
Request the signature type you need
Preset the type of signature/initials you need to receive from a signer in the signature/initial field settings.
Send reminders for all signature invites at once
Sort all documents with a pending status in the Archive folder or subfolders, and send reminders to all signers at once.
Autofill signatures and initials
Let your signers complete documents faster. Once they fill out one signature or initials fields, all such fields will be completed throughout the document.
Initiate easy signing processes
Set up an iFrame for signing documents on your website using the improved embedded signing Flow. Get a unique role-based URL to embed in the iFrame on your website with the following endpoint: v2/documents/ID/embedded-invites
Organize documents in groups faster:
- Use the improved logic of setting up documents in a group and editing them
- View group creation progress with the intuitive progress bar
- Rename a document group before sending it for signing
Set a default expiration date for all documents/templates
Choose a default expiration date for all documents and templates in your account. Contact support to enable this setting.
Password protection on document download
Secure your signed document by randomly generating a password for downloading it. Users can download a signed document via the notification email.
Create templates in a few clicks
Increase your productivity by turning sent and signed documents into reusable templates.
Resend invites in bulk
Tired of waiting for signatures? Sort all documents with a pending status and resend all invites at once.
Upload documents faster
Go to any subfolder and click Upload Document. Your document will be uploaded directly to that subfolder — no need to manually move it.
Collect attachments in a single document
Make it easy for recipients to attach all the information you need by adding up to 20 attachment fields in one document. Attach files up to 20 MB in size.
Easily change your email
signNow desktop users can now modify their email address in My Account settings. All data from their old email will remain on their user account.
Edit/delete the Edit & Sign fields in templates
Easily configure static Edit & Sign fields in a template by moving, editing or deleting them before sending a template to your recipients.
Search documents faster by Document Group ID
Quickly find all documents in a Document Group by entering its ID in the search bar. Document Group IDs can be retrieved by clicking on the Document Group.
Receive a certificate of completion alongside the document's audit trail
The following summary was added to the Document History:
- Document Name
- Document Created
- Document Pages
- Document ID
- Document Sent
- Document Status
- CC’d users
Quickly set up your Document Groups
Set up Document Groups without assigning signer roles. Add documents to a Document Group and edit them later.
Preset default date format via the new setting in My Account settings
Go to My Account settings and choose a date format for your account.
Create Template by simply uploading a file in the Templates’ folder
Go to the Templates folder and click on the Upload Templates button. The file you've uploaded will become a template right away.
Upload a document and instantly send it for signing
Upload a document, navigate to the upload pop-up and choose to either open the document, delete it or send a document invite.
Monitor the status of Document Groups right in the Document Groups folder
Check whether a Document Group is pending signatures, has been signed or declined, and the decline reason if relevant.
Edit Document Groups faster using the new Edit & Re-invite option
Choose a pending or declined Document Group and click Edit & Re-invite. You can then delete a Document Group, as well as edit, delete or add documents.
Disable field parsing for fillable PDFs
Use the signNow editor to manage native fields in a PDF and determine whether or not to show them. Native fields in a PDF are not added by default.
Send multiple documents for signing using Merged Document Groups
Send a Document Group for signing as a single merged document. Signers can view separate documents on the toolbar during the signing session and skip to the pages they need. Moreover, signers can decline to sign all documents in a group at once.
Import conditional fields
Streamline your workflow by importing fields from existing documents or templates, even if they contain conditional logic.
Speed up your signup processes
Simplify the verification process once you’ve registered your account. Access the signNow mobile application right after clicking the verification link in your email inbox.
Upload a document and instantly send it for signing
Upload a document, navigate to the upload pop-up and choose to either open the document, delete it or send a document invite.
Save unlimited signatures and initials
Create, store and customize an unlimited number of signatures and initials. Set whichever one you need as default and instantly add it when signing documents.
Manage templates using preset dates for expiration and reminders
Save time sending templates for signing with the expiration and reminder dates set by default. Choose Advanced Options when creating a signature invite and check Save this Signer’s Settings as default for the template option.
Delight recipients with an intuitive signing experience
Customize the signing guidance for your recipients. Guide them through all fillable fields or only those which you require. Contact our support team to enable the Guide Me logic by default.
Sign in with Apple
Sign in to your signNow account faster and more securely using your Apple ID.
Save time managing documents with the Multiple select feature
Select multiple documents in your signNow account to move, delete or download. You can delete or move as many documents as you need, and download up to 5 documents at a time.
Contact support in the signNow editor
Сontact our support team via the chat pop-up while editing a document or signing it.
Run your business processes efficiently with the airSlate Business Cloud
Get instant access to pdfFiller, signNow and airSlate in a single bundle for automating your e-signature workflows.
Move documents to custom folders faster
Instantly create a custom folder when moving a document with the More >> Move option.
Enhance login security with a captcha
Multiple attempts to login with the wrong user/password or Google sign-in will prompt the standard Google captcha to appear on the login page.
Protect your account with security validation
Get a verification code when someone is trying to login from an unknown IP address on the web or device via the app. Enter the code from the security-validation form on the login screen.
Save multiple signatures and initials for faster signing
Create up to 3 signatures (drawn, typed or uploaded) and initials (drawn or typed) in the signNow editor. Select a default signature/initials and clear those you no longer need in the signature/initials pop-up.
Set up redirect links for signing processes
Contact support to configure the redirect links that signers will be guided to once they sign a document, decline to sign, or withdraw their consent on the electronic consent message.
Delight your signers with brand new emails
Your signers are now receiving all new signature invite emails!
Manage signatures and initials from My Account
Save time adding, deleting and setting signatures and initials as default in My Account.
Send documents for signing in a click
Use the Invite to sign button to send a document right from the editor after adding fields and roles.
Manage signatures and initials from My Account
Save time adding, deleting and setting signatures and initials as default right in My Account.
Save multiple signatures and initials for faster signing
Create and store several versions of your signature and initials. Instantly add the one you need while signing.
Get documents signed even faster by setting signature and initial types
Define how you would like recipients to sign your document: by typing, drawing or uploading their signature.
Ensure the protection of your data and privacy with CCPA
signNow’s terms and policies have been updated to be in compliance with the California Consumer Privacy Act
Remove custom folders from your signNow account
Organize your documents and templates into new custom folders and subfolders and easily delete them when necessary.
Collect signatures along with payments using CardConnect integration
With CardConnect, you can easily request and collect payments from your document signers using payment fields (Text or Calculated fields with a payment option).
Get started fast with signNow Starter Tutorials
Interactive Starter Tutorials are available in the signNow app! Try out the most useful signNow features right in your account before sending your documents to signers.
Hide the ‘Decline to Sign’ feature for your organization
Improve your workflow by hiding the ‘Decline to Sign’ feature from document signers. You can apply this setting to your entire organization.
Connect to USLegal with your signNow account
Use the USLegal integration to get access to State Specific Legal Forms for consumers and small businesses.
Define a signing date for your document
Enable the “Lock signing date” setting in a Date field to ensure an effective date for a completed document.
Create new folders and subfolders in your signNow account
Organize your documents and templates into new folders. Create folders and subfolders and rename them within your Documents and Templates folders.
Introducing the new Thank you page
Unregistered users who have signed a document can now instantly download it or go to the Sign up page.
Start using signNow right after email verification
Save time accessing your new signNow account. Sign up for signNow and verify by email to start using your account right away, no need to log in.
Connect your Dropbox account to signNow
House your documents in your favorite cloud storage. Export signed documents from signNow to your Dropbox account.
Meet the updated design for Teams
Enjoy the new easy-going and straightforward user interface for Teams.
Set the precise location of your fillable fields
Place fillable fields exactly where you need them by setting field coordinates while creating your signing invite.
Connect your signNow account with third-party applications
Choose your favorite service from a list of 50+ integrations directly from your signNow account.
Communicate with signNow support in real time
Try our brand new chat support directly in signNow to get instant answers to your questions.
Sign your document in one click
Set your default signature and instantly sign a document in a single click.
Format text to your preferences
Use text formatting for text fields to modify your text. The document owner can set fonts, alignment, font styles, sizing, and color.
Use character limits to restrict text field size
Restrict text field size by setting line and character limits. The document owner can also set the ‘Characters in cells’ option to divide the field into cells. In this case, a recipient enters text which is automatically fit the cells.
Redirect a signer to any website or link after signing
Set an external URL while creating your signing invite to redirect your signer to a specific website, payment form, survey, agreement, etc. after your document has been signed.
Protect your documents with two-factor authentication
Send documents to recipients across the world (15 countries added) and ensure that only authorized signers have access to sign it.
Custom email notification preferences
Manage email notification settings in My Account so that you and your recipients receive only important notifications.
Restore your deleted documents from the trash bin
Use the trash bin to manage your deleted documents: restore or delete them permanently.
Allow signers to navigate through fields with ease
Make it easy for your signers to choose which fields to fill during an e-signing session: all fields or required fields only.
Sign up for signNow with the new user interface
Enjoy the new look of the Sign up and Login pages.
Download your documents faster
Get full control over your documents by selecting multiple documents and downloading them to your device.
Meet the new My account space
Modify your profile info, edit personal account settings, and manage your cloud storage integrations with ease, from one place.
Rename documents or templates in your signNow account
Rename documents and templates to meet the needs of your workflow.
Manage your Document Group Templates with ease
Template owners can now add new templates to a Group Template or delete them.
Format data automatically for SSN, ZIP and Phone text fields
Enable SSN, ZIP and Phone validation to format data entered into the text fields. Recipients just need to paste or type the relevant information to the field for it to appear in the format set.
Collect signatures faster using email reminders
Set up email reminders when sending documents for signing.
- In X days
- Every X days
- X days before Expiration
Manage field settings in a few clicks
Instantly select field settings on the right side of the editor’s interface.
Add an extra layer of security for sensitive documents
Once Credit Card validation has been enabled for a document’s text field and a signer has added their credit card number, the document owner can restrict access to downloading, exporting or emailing copies of the document. This option should be enabled for the entire organization.
Manage your signed document groups
Delete your document groups with the Signed status if they’re out-of-date or were created for testing only.
Crop the size of uploaded documents (iOS)
Make any document look neat no matter how you’ve added it to signNow - via standard uploading, exporting it from a cloud or taking a photo of a paper document.
Simplify your choice of the most relevant subscription plan (iOS)
The new look of the Subscription page now includes the full list of all signNow features and also offers a more convenient switch between annual and monthly subscription plans.
Use drawn signatures for your organization
Set the ability to use drawn signatures only (excluding typed or uploaded) for your document signers and apply it for your entire organization.
Restrict the use of saved signatures in your organization
Restrict the ability to (re)use saved signatures by your document signers and apply it for your entire organization.
Quickly create copies of new documents
signNow users can now create copies of new or edited documents before sending them for signing.
Get fast access to support and track your inquiries
Go to our brand new Support page by clicking on the user icon in the top right corner of your account and select Support. Find answers to the most common questions or create a support ticket. Switch to the Tickets Status section on the left-hand sidebar and track the status of all your support inquiries.
Upload multiple documents
Account owners can now upload multiple documents from their device and check the status of their uploads.
Organize documents in Document Groups
Document owners can now add new documents to Document Groups or delete them.
Notify recipient when an invite has been cancelled
Save your recipient’s time by notifying them when you no longer need their signature.
Maintain full control over your documents
Account owners can select multiple files and then delete, unarchive or move them to other folders.
Instantly start Kiosk Mode (iPad)
Enable Kiosk mode in the left sidebar of your screen. Account owners can then choose a template and use it in Kiosk mode as usual.
Fill out date fields faster using the Date picker
Signer can use the Date picker to change the current date and time.
Transfer intermediate Document events to third party applications
API users now can receive information for intermediate Document / Document Group events via an API.
Create your signNow account without entering a password
Create a signNow account in seconds using only your email address, no password needed. Don’t worry, you’ll set your password after exploring signNow's advanced features. Upload documents to your account, edit them and add fillable fields before verifying your email address and setting a password.
Send documents and attachments to Signers only on completion
Document owners can now set documents and attachments to be sent to Signers only on completion.
Quickly navigate through fillable fields
No matter what order the fields were added to a document, now signers can instantly reach the field they need using their keyboard. Move from the top left field in the document to the right and then down using the arrow keys. You can also quickly jump to the next field by pressing Tab and return to the previous key by pressing Shift+Tab..
Press Shift+? or click the Keyboard Shortcuts button in the toolbar to open the list of keyboard shortcuts.
Enjoy new signing flow improvements
- the Guide me button is replaced with the Done button
- new yellow pointers such as Start, Next and Continue, along with the Tab key, will guide your signers through the fields
- the changed fields are highlighted with an outline and hint
Expand the signer’s productivity with the new options during the signing session mode
Undo – cancels the last action
Redo – restores the last canceled action
Download – downloads the document
Zoom in – increases the document scale
Zoom out – decreases the document scale
Zoom – changes the document scale by a certain percent
Keyboard Shortcuts – opens a list of keyboard shortcuts
Thumbnails – opens and closes the thumbnails panel to the right of the document in the signing session mode
Accelerate the productivity of your workflows in MS Flow with the signNow connector
signNow MS Flow connector is published now: flow.microsoft.com
Save time by signing in with your Facebook or Google account
Create a signNow account using your Facebook or Google credentials without the need for additional passwords. If you already have a signNow account, you can still connect it to Facebook or Google in order to simplify the sign in process.
Automate e-signature workflows and generate data-driven documents in Microsoft Dynamics
signNow for Dynamics 365 is now available on Microsoft AppSource
Please note that Coming Soon feature release dates may vary. Release dates for these features are all subject to change and serve as a preview for what we’re currently working to add or improve.
Improved Contacts discoverabilityComing soon
The Contacts section now appears as a standalone tab prominently featured in the left-hand sidebar of the dashboard for easy navigation and accessibility.
Improved field placement (desktop and tablets only)Coming soon
Page management actionsComing soon
Create a Document Group Template by selecting multiple TemplatesComing soon
Added the ability to create Document Group Templates by selecting multiple templates in the Templates folder. Please note, this functionality is exclusive to templates owned by a single user and does not apply to shared templates.
Renamed quick access foldersComing soon
Changed the following folder names:
The URLs of these folders remain unchanged.
Bulk-invite users to an OrganizationComing soon
Auto-populating fieldsComing soon
When selecting a blank fillable field, the signer receives a prompt with suggested inputs based on previously entered data.
Auto-saving progressComing soon
Access templates from invite cardsComing soon
Invite cards now feature the name of a template from which a document was created and sent. Click it to quickly access a specific template.
Renamed Admin ConsoleComing soon
View recipients of documents via the Admin Panel search toolComing soon
Organization Admins can now view recipients associated with specific documents when using the document search tool inside the Admin Panel.
Apply custom branding to signing link invitesComing soon
Select a custom branding theme when sending Documents, Document Groups, or Templates via an Invite Link.
Removed persistent document management tutorial popupsComing soon
To ensure an uninterrupted user journey inside the product, we removed the following onboarding popup modals:
Renamed personal and team (shared) workspacesComing soon
The workspaces previously known as 'personal folders' and 'shared folders' were renamed to 'Personal Space' and 'Team Spaces', respectively. The new terminology implies a broader scope of functionality for these workspaces. We also updated team invitation notifications to reflect these changes, ensuring a consistent user experience across all interfaces.
Improved datepicker UIComing soon
Added Apply buttons to create an intuitive exit point from the datepicker.
Improved logic for identically labeled fieldsComing soon
Improved field validation logicComing soon
When a user incorrectly completes a text field that has a validation rule in place and then clicks the Done/Finish button, they are redirected back to that specific field. A prompt also appears to guide them in making the necessary correction.
Connect Stripe to your account without leaving signNowComing soon
Previously, users had to set up their Stripe account outside of signNow. Then, go back to signNow and set up a merchant account. Now, users are instantly redirected to the Stripe onboarding page. They can also disconnect their Stripe account directly from signNow. Additional changes include:
Redesigned editor’s toolbar headerComing soon
Users can now access essential import tools (such as Field parsing, Field import, and Magic Fields) from a dropdown conveniently located in the editor’s toolbar header.
Apply custom branding to templates when sending bulk signature invitesComing soon
Select your organization’s branding theme when sending documents in bulk.
Added a modal to invite a logged-in user to join an OrganizationComing soon
Improved the visibility of an invitation to join an Organization for users upon creating a signNow account and logging in.
Hid the Download, Decline, and Close buttons during a signing sessionComing soon
The Download, Decline, and Close buttons are now hidden behind the More Actions drop-down in the editor’s interface.
Changed the color of the Favorites icon in the Quick Access section of the dashboardComing soon
Changed the color of the Favorites icon in the Quick Access menu to #e15554 so that it matches the status icon of documents marked as favorites.
Update an attachment during a signing sessionComing soon
Improved the attachment field pop-up for signers by adding the ability to replace attachments once uploaded.
Improved signing session pointersComing soon
Redesigned pointers and pointer labels that appear during a signing session.
View shared contacts’ Documents and Document GroupsComing soon
The document list for shared contacts now includes both Documents and Document Groups.
Open contact details in one clickComing soon
Access your contacts’ information instantly.
Access essential fillable field buttons in the top panel of the editorComing soon
The fillable field buttons for both the Fill Out Myself and Edit & Sign options were moved to the action bar in the document editor.
Consent declination pageComing soon
Declining consent to the Electronic Signature Disclosure agreement redirects the signer to a dedicated page.
Renamed the “Upload or create” buttonComing soon
Improved the clarity and readability of the button for uploading and creating a document.
Team email address and aliasComing soon
Set up a shared email address and sender name for each team. Allow individual team members to send signature invites under a single alias.
Create a template from a Document Group with any statusComing soon
Turn any Document Group displayed in your Documents list into a Document Group Template, regardless of its status (Sent, Signed, etc.).
Join an Organization via One Tap Sign-upComing soon
Users invited to an Organization can now sign up via Google in a couple of clicks.
Privacy notification for new team membersComing soon
Users added to an Organization as Members are notified that the Organization’s Admins can view all the documents associated with their account.
Custom branding UI improvementsComing soon
View document info in editing modeComing soon
Review essential information about a document while in the editor. Check a document’s owner, invite status, creation date, and more. Move a document to other directories without leaving editing mode.
Maximum character limit promptsComing soon
Allow recipients to see character limits applied to specific fillable fields during a signing session.
Single list for Templates and Document Group Templates: Compatibility with Merged Document Group TemplatesComing soon
Hidden accessibility buttonComing soon
The accessibility button that appeared during a signing session in the control panel is now hidden. Signers can now access the button by pressing Tab on their keyboard once they begin their signing session (or by enabling the button in the action menu).
Search contacts by company nameComing soon
Add a company name to your contact’s info and filter search results based on this parameter.
Add email addresses from Contacts when setting a signing orderComing soon
Add signers from your Contacts list when arranging the signing order for a specific template.
Upload documents and templates directly to team foldersComing soon
Upload documents and templates directly to team folders Team members can now upload documents and templates directly to their team’s shared folders.
View a data report in TemplatesComing soon
A template owner can now review data filled in by signers on the Templates page. The data can also be exported in CSV format.
Data reports are only available for the latest version of a template. For earlier versions, the user can generate a CSV report.
The following filters can also be applied to sort out invite-specific data:
The report consists of 50 columns and 500 rows max. For more data, the user has to generate a CSV report.
If a template was used in a Document Group or Document Group Template invite, the data from this template will not be displayed.
If the text inside a field is too long, it will be hidden by default but can be viewed by clicking it.
The data from the report can be exported in CSV format by selecting one or multiple rows.
Improved ability to apply multiple branding styles per organizationComing soon
Manage download settingsComing soon
Add email addresses from Contacts when preparing a bulk signature inviteComing soon
Bulk-send an eSignature invite by adding multiple email addresses from your saved contacts. This functionality is currently compatible with single-signer invites only.
Send a signature invite to a Signing GroupComing soon
Unified document list in ContactsComing soon
All stand-alone documents and documents from Document Groups are now displayed in a single list on the Contacts page.
Team owner’s mini-cardComing soon
Team members can now view their team owner’s contact details in a shared folder’s header.
Add recipients from Contacts when sending a document copyComing soon
Select recipients from the Contacts list when using the Email a Copy option.
Redesigned headers in editing modeComing soon
The new unified design for headers in editing mode includes:
Apply multiple branding configurations per organizationComing soon
Create an unlimited number of branding variations for email notifications and signing sessions.
Specify a reason for signing a document in compliance with CFR 21 Part 11Coming soon
When thee CFR 21 Part 11 compliance is enabled for an organization, each signer must provide a reason for signing a document:
A pop-up dialog requesting a signing reason appears only once before signing a document (there is no option to change a signing reason while editing a signature).
Upon document completion, a signing reason is included in the signature stamp and the document history.
Note: This feature is not supported in the mobile web or mobile apps.
Select a signer type in a field’s quick editing toolbarComing soon
Assign a field to a specific signer or yourself by using the field’s quick editing toolbar. When placing a fillable field, select Me (Fill Out Now) or another signer in the dropdown.
Improved signature verificationComing soon
The new signature stamp format allows for:
Contact groupsComing soon
Users can now create and edit contact groups or add existing contacts to various groups on their Contacts page. Contacts within a group can be sorted by:
Note: Sending signature invites to specific contact groups is currently unavailable.
Updated UI for a signing sessionComing soon
A new action panel has been added below the progress bar. The panel includes the following actions/buttons:
The zoom-in/zoom-out controls and pagination buttons have been moved to the bottom of the screen. Once all the fields in a document are filled out, the complementary Finish bar appears at the bottom of the screen alongside the button in the top right corner of the editor.
Redesigned Carbon Copy email templateComing soon
The updated CC emails now include a new header and minor changes to the template body:
Improved Signature Invite PageComing soon
The following changes were made to the Signature Invite Page:
Optimized default email subject and message for a document viewerComing soon
The default texts for an invite email subject and message were optimized to prevent possible confusion for the recipient. The previously suggested action of signing a document has been replaced with viewing a document.
Team management improvementsComing soon
New users and existing users who don’t own any teams or belong to other teams now get a default team titled “My first team”.
User interface enhancements:
The buttons in the top right corner of the dashboard UI now provide additional options:
New horizontal toolbar in the document listComing soon
The right-hand sidebar featuring multiple document actions is now collapsed and only shows up when multiple documents are selected. The Create Folder and Bulk Archive buttons are now available in a compact view located in the top-right of the new toolbar.
New editor alertsComing soon
Alerts that appear during a signing session and in editing mode now feature new texts for greater consistency.
Updated field validation alertsComing soon
If the input data format does not match a field’s validation rules, a yellow alert appears. If the user clicks off the field and proceeds to the next, the validation alert becomes red. Once the user clicks Done/Finish/Complete, all the fields that require changes will be highlighted in red. The user will also be automatically prompted to the first field with missing or invalid data.
Unified modal dialog for field mapping and recipient editing alertsComing soon
The pop-up alerts for unassigned fields and recipient editing were combined into one with the same properties and logic.
Skip the invite settings page and send a document from the editorComing soon
If signer roles are properly assigned in a document, the user can send an eSignature invite directly from the editor without proceeding to the invite settings page.
View information about emailing signed copies in a document’s historyComing soon
Check if a sender or recipient received a signed copy of a document upon completion.
New document submission barComing soon
The document completion pop-up message below the Complete button was removed. Instead, the new confirmation bar has been added to the bottom of the editor. The bar appears once all the required fields are completed, allowing the user to easily submit a document.
Custom onboarding for users registered using a business (non-public) email domainComing soon
Users who register their signNow account using a private domain will now proceed through a custom onboarding workflow based on the industry they work in.
Start user onboarding by creating a templateComing soon
The updated tooltips now prompt new users to initiate onboarding by creating a template instead of a regular document.
Upload password-protected documentsComing soon
Upload documents protected with a password one by one or in bulk and unlock them directly in signNow.
Uploader improvementsComing soon
Introduced enhancements that make the process of uploading documents more straightforward and give users more control over the various upload options.
Merged Document Group TemplatesComing soon
Edit, manage, and send a Document Group Template as a single merged entity inside one window.
View CC’d recipients in a Document Group’s historyComing soon
Find CC’d recipients for a Document Group in the web app’s History or by downloading a history log.
Accessibility of team member documents for team admins and ownersComing soon
The improved accessibility includes the following:
Improvements to mini contact cardsComing soon
The latest fixes include:
Color flags on page thumbnailsComing soon
Quickly locate document pages that contain required fields using colored thumbnail flags. Document pages with at least one blank fillable field required for completion are marked with orange flags on page thumbnails. Pages with completed fields are marked with green flags.
Unified list for Document Group Templates and single templatesComing soon
Request payments without creating an OrganizationComing soon
Users can set up a merchant account without having to create an Organization first, which makes payment collection accessible to more customers.
Required/optional indication on field promptsComing soon
Signers can specifically check whether fillable fields are required or optional.
Rearrange document pagesComing soon
Quickly change the order of pages within your documents.
View mini contact cardsComing soon
Review brief information about your recipients by hovering over their email addresses on sent eSignature invites.
Check cloud exportsComing soon
See how many documents were exported, queued, or are ready for export in the Cloud Storage settings.
Simplified creation of Document Group Templates (Pt. 1)Coming soon
Upload files to a Document Group Template, make edits, and share them with the new and improved interface. The rest of the UI (setting up signing roles/steps and the invite settings) remains the same.
New progress bar in editing modeComing soon
The signNow logo has been changed to the Go-Back button that allows users to return to the previous step when preparing or sending a document, template, Document Group, or Document Group Template.
Manage templates on a new pageComing soon
Every template will now have a page that lists all of its sent copies. Review and manage all document copies that were created and sent using that template.
Get an email notification when an invite expiresComing soon
Keep track of your signature invites to meet all deadlines. Now a document sender will receive an email notification when a signature invite for a document or document group expires.
Track canceled invitesComing soon
View the details of every canceled signature invite in a document’s History.
Please note that Coming Soon feature release dates may vary. Release dates for these features are all subject to change and serve as a preview for what we’re currently working to add or improve.
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