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Customer Satisfaction in Hotel Industry PPT Form

Customer Satisfaction in Hotel Industry PPT Form

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the hospitality industry is a broad category of fields within the service industry that includes lodging food and drink service event planning theme parks travel and tourism it includes hotels tourism agencies restaurants and bars hospitality is the act of kindness and welcoming and looking after the basic needs of customers or strangers mainly in relation to food drink and accommodation a hotel is an establishment that provides paid lodging on a short-term basis facilities provided inside a hotel room May range from a modest quality mattress in a small room to large suites with bigger higher quality beds a dresser a refrigerator and other kitchen facilities upholstered chairs a flat screen television and ensuite bathrooms small lower priced hotels may offer only the most basic guest services and Facilities facilities offering Hospitality to Travelers featured in early civilizations the precursor to the Modern Hotel was the enough medieval Europe possibly dating back to the role of anc

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