REFUNDING ISSUE FULL BOOK ENTRY ONLY Form

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how to refund QuickBooks customer credit hey there my name is Matt Holquist with the QuickBooks University welcome back to another QuickBooks video hey before I forget head over to the QuickBooks University uh check out the master class put together over there and also the uh three free mini course videos where I show you the most common mistakes most people make in QuickBooks and how to avoid those uh the link is down in the description check it out you won't be disappointed Okay so I want to talk about how to refund a QuickBooks customer credit I get this question a lot of hey we've got these hanging credits out there for these customers and you know it's just sitting there they haven't bought anything we can't apply it to anything it's just like a negative accounts receivable and we want to clean that up we want to get that out of QuickBooks and refund this money these are true credits we got to get this money back to these people there's just nothing to offset it against we're not