Customer Service Initiative Form

Instructions and help about Customer Service Initiative

hi I'm Ted Martin from living hope a nicer than the Chamber's customer service quality initiative team the customer serv the quality initiative team or CS q I was developed as an answer to helping raise the level of customer service here in Alpena the chamber offers is a benefit to its members the opportunity to connect with this program the cs qi team develops a survey tool in conjunction with the organization and a term is the best serve a collection methods in order to garner the most information from that organizations customers the team then collects the data and assesses it and produces the comprehensive report for the organization so that they know how their customers perceive them the benefits to a participating organization are multiple one is the chamber acts as a third-party organization to collect the data not only do they do all the detail work but it also gives your customers the feeling of anonymity as they know that you're not going to see their specific responses your