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New Hours for 1 800 DIAL DWP! LADWP Customer Contact Form
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People also ask
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How do I set up utilities for the first time?
Setting up new service: To set up a new service, visit the website of your new provider. There should be information about how to set up utilities, but if not, call them directly. You'll need to tell them the address that you're looking to set up utilities, as well as the date that you need service to start.
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What is the phone number for DWP customer service?
To report an outage, call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist. Power outages can be reported using the self-service options.
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What is the phone number for DWP emergency?
Always assume a downed line is still energized. Report any downed power lines immediately by calling the LADWP at 1-800-DIAL DWP (1-800-342-5397). If you or someone else is in danger, call 911. Don't touch anyone in contact with a power source – you could be killed or seriously injured.
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How can I get a discount on LADWP?
The EZ-SAVE Program helps income-qualified customers save on their LADWP bills (if you're 62 or older or have a disability, check out the Lifeline Program, which offers our biggest discounts).
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How to create a new account for LADWP?
You can also request it online (Send us an email), by phone 1-800-DIAL-DWP (1-800-342-5397), or in person (visit any of our LADWP Customer Service Centers). If you recently requested a Turn On Service, you will not be issued an Account Number until your turn on service date.
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Is DWP customer service 24 hours?
Water and/or Power Outages To report an outage, call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist. Power outages can be reported using the self-service options.
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How do I start a new service with DWP?
For new construction, please call 1-800-DIAL-DWP (1-800-342-5397) to start a new service account.
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How to transfer LADWP service to new address?
A: You must contact us by phone (Residential Contact Us or Commercial Contact Us) or in person (visit any of our LADWP Customer Service Centers). Any change/cancellation must be made 24 hours prior to the requested turn on, turn off, or transfer date.
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