Council Packet 01042011 Online DOC Form

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hello and welcome to city council roundup in this episode we're going to cover two topics from the city council meeting conducted with participation both online and in person on monday january 25th 2021. topics include a utility billing and system review report and a contract for the john hargrove water reclamation facility expansion first the utility billing and system review report back in 2019 the city identified a discrepancy from a decision made in 2018 that resulted in adoption of a meter reading schedule that differed from the billing schedule this resulted in a growing backlog of unbilled consumption the agreed fix in 2020 was to implement what's known as the 3230 plan to catch up over time to the unbilled consumption detailed information is available on the website including a dashboard of performance metrics fast forward to december 2020 the city awarded a contract to rap telus financial consultants for utility billing process and systems report to assess the organization of