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Royal Mail Claim Form Fill Online, Printable, Fillable, Blank
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People also ask
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What to do if Royal Mail lost my sent parcel?
While you can contact Royal Mail to report this (03457 740 740), you would be best off going back to who you've brought the item from and they can report this on your behalf and hopefully claim if it is missing.
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Will Royal Mail refund me for a lost parcel?
Either the person who sent the item or the person receiving it can make the claim for compensation. If the item was sent using the Tracked 24 or Tracked 48 service, only the sender can claim compensation. It's usually easier for the sender to claim because they're more likely to have the evidence that's needed.
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How to get compensation from Royal Mail?
You can claim compensation on the Royal Mail website - it only takes a few minutes. You'll need to upload a digital photo or scan of: proof of the value of the item, for example a receipt or bank statement. proof of posting - for example your paper or online receipt or certificate of posting.
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How do I apply for a refund on Royal Mail?
If you have the payment confirmation email you received after you made your purchase, and it's still within 21 calendar days of the purchase date, you can apply online by following the payment confirmation page link in the email.
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How do I make a claim through Royal Mail?
If we've asked for evidence for a claim, like proof of posting, proof of value, or photos of a damaged item, the fastest way to send it is through our online form. Just use the claim reference number from the letter or email we sent you.
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How do I add compensation to Royal Mail?
We know you might be sending something of greater value than the standard cover. That's why additional compensation is available, up to £2,500 in most cases. You can buy additional compensation in any Post Office branch, either at the counter or on the self-service kiosks.
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Can you claim from Royal Mail without proof of postage?
To get any compensation, you'll need proof of posting. This could be your receipt or certificate of posting if you sent something at the Post Office. If you received the item, you can use the packaging with the postmark on.
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How do I call Royal Mail about a claim?
If you choose to contact us by phone please have the details of your complaint available, our number is 03457 740 740.
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