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How to provision a polycom phone

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today we are going to manually provision your Polycom vvx phone we will go over how to check for the device certificate find your phone's IP address factory reset your phone provision your phone and finally activate your Polycom phone first we will check for the device certificate start by pressing the home button on the phone scroll to settings then click on status then platform next click on phone scroll down to device certificate if the message reads device certificate factory installed your phone is supported by 8x8 services if the message reads device certificate not installed device certificate invalid or there is no device certification message your phone is not supported by 8x8 services now we are going to reset the phone to factory settings we will do this by going through the phone's web GUI make sure your phone is plugged into the same network that the computer is start by finding the phone's IP address on your desk phone go to menu then settings followed by status network t

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