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Official Complaint Form Final PucPDF
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People also ask
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What is a formal complaint?
A formal complaint is a complaint made by an employee, representative of employees, or relative of an employee who has provided their written signature for the complaint. Formal complaints are assigned to a Compliance Officer for inspection.
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What are the rules for utility disconnection in Texas?
The disconnection date must be 10 days from the date the notice is issued and may not fall on a holiday or weekend (or the day preceding) unless the REP's personnel are available on those days to take payments or make payment arrangements and service can be reconnected.
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How can I lower my electric bill in Texas?
For example, you may have more square footage, which can result in higher heating and cooling costs. a smart thermostat that automatically adjusts when you're home or away. Make sure all spaces are properly insulated. Plant trees/large shrubs around your home for shade. window coverings to keep heat out.
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How do I file a complaint against a utility company in California?
Public Utilities Commission, State of California | Utility... Address 505 Van Ness Ave. San Francisco, CA 94102. Phone (800) 649-7570 Phone. Phone (415) 703-2782. Email consumer-affairs@cpuc.ca.gov.
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What program helps pay the electric bill in Texas?
Texas Comprehensive Energy Assistance Program (CEAP) | Benefits.gov.
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How do I dispute an electricity bill in Texas?
If you have a billing dispute that the co-op does not resolve, you can file a consumer complaint with our office. If you have questions or concerns about a private electricity provider, you can contact the Public Utility Commission (PUC). The PUC oversees electric companies and may be able to assist you.
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How do I file a complaint with the Texas PUC?
Call: 1-888-782-8477. Austin: 512-936-7120. TTY: 1-800-735-2988. Email: consumer@puc.texas.gov.
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Who regulates electric utilities in Texas?
The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides consumer assistance in resolving complaints.
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