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Dental Front Desk Training Checklist Form

Dental Front Desk Training Checklist Form

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Handy tips for filling out Dental front desk cheat sheet online

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Quick steps to complete and e-sign Front desk training checklist online:

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Video instructions and help with filling out and completing Dental Front Desk Training Checklist Form

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Instructions and help about dental front desk training manual

[Music] hi everyone I'm Tracy cific with front office coach and I would like to share with you one of the best ever telephone training tips if you work in a dental practice now anyone who's ever held the position of working at the front desk in a dental office understands how difficult it is to answer the phone not because it's a challenging task in and of itself to answer the phone but because most of the time when the phone rings you are in the middle of doing five to ten other tasks and you have to put all those on hold to answer the call and sometimes it creates some anxiety and that anxiety can come across to the caller as you being rushed or anxious or just quite frankly annoyed that they called and that's the tip I want to share is you have to watch your tone of voice did you know that when a caller communicates with you on the telephone that communication is 17% the words that you say an 83% your tone of voice your tone of voice relays the emotion of that call and people choose

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