Top 10 Things Managers Should Know About Implementing ITIL Form

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in this presentation i am going to teach you 11 habits of highly effective managers so if you are either applying to become a manager or if you are already someone who has experience of management but you want to improve your skills and qualities make sure you stay tuned because this presentation will be highly beneficial now as time goes on you are going to develop strong habits that will make your life as a manager much easier and the aim of this tutorial is to accelerate your learning by giving you these 11 habits that are going to help you to become an outstanding manager quickly now i want to talk a little bit about my managerial experience and how these 11 habits helped me over time to become an outstanding manager now my name is richard mcmahon i spent four years in the royal navy and i then spent 17 years as a manager in the fire service and i have managed teams of up to 66 people and the 11 habits within this tutorial helped me throughout my managerial career and i have also s