Corix Utilities Po Box 140164 Austin Tx 78714 2022-2024 Form

Instructions and help about Service Request My Utility Account

hello my name is jaish welcome to the session that discusses the new stop service request process flow capability which is available from the 21a release of oracle utilities customer cloud service in this session we will talk about this new feature and how it can impact your business we will give you an overview of the new capability followed by more detail to explain how you would use it and the benefits to your business then we will walk you through a demonstration finally we will explain what you need to consider when implementing this feature in your business and provide you with some additional resources stopping service is one of the key moments in the life cycle of a utility customer in this release we have introduced the stop service request process flow capability this helps call center agents process stop service requests efficiently in a consistent manner by guiding them through the common steps and actions for stopping service a consistent process helps minimise errors as a