Survey Shortening Form

Instructions and help about Survey Shortening

[Music] customers don't like long surveys which leads to low response rates nothing else about your feedback program matters if people don't respond skip Logic for simple survey shortens the survey by hiding questions based on the respondent's answers if a customer gives you a high score skip logic will skip the question about how you can improve your service moving forward or if a customer gives you a thumbs down skip logic will hide the question about a positive service experience this means shorter and more relevant surveys for your customers and higher response rates for you how would skip logic help improve your survey response rate to boost your service experience [Music]