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Continuous Access to Innovation with Oracle Premier Support Form
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People also ask
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What is Oracle's three standard levels of support?
Depending on the release date, there are three different levels: premier support, extended support and sustaining support. There is only one difference between premier support and extended support. However, this difference can have a major impact. -
Is Oracle Premier support free?
Premier Support for Systems Oracle Platinum Services offers enhanced support for engineered systems—at no additional cost—to Oracle customers running certified system configurations. -
What are the different types of Oracle support?
The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. Oracle Lifetime Support Policy for Technology Products Guide oracle.com https://.oracle.com › assets › lifetime-support-techn... oracle.com https://.oracle.com › assets › lifetime-support-techn... -
What is the difference between Oracle Premier support and sustaining support?
Premier Support provides a standard five-year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support. -
What are the levels of support in Oracle?
Features Premier Support. Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from the general availability (GA) date. Extended Support. ... Sustaining Support. -
What are the levels of support in Oracle?
Features Premier Support. Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from the general availability (GA) date. Extended Support. ... Sustaining Support. Software | Lifetime Support Policy - Oracle oracle.com https://.oracle.com › support › software oracle.com https://.oracle.com › support › software -
What is the difference between Oracle Premier support and Platinum support?
Oracle Platinum Services is a special entitlement under Oracle Premier Support that provides customers with additional services—over and above what they already get under their Oracle Premier Support contract(s)—when they maintain a certified configuration and two-way communication with Oracle via the Oracle Advanced ... -
What is the difference between extended support and sustaining support?
Extended Support: Expands support for an additional three years for specific software releases for customers willing to pay extra. Sustaining Support: Available for as long as you continuously maintain and pay the annual fees for technical support for your Oracle program licenses. -
What are the levels of Oracle support?
Features Premier Support. Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from the general availability (GA) date. Extended Support. ... Sustaining Support. -
What is the difference between Oracle Premier support and extended support?
Premier Support provides a standard five-year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support. -
What is included in Oracle Premier support?
Premier Support includes 24/7 technical assistance from Oracle experts, priority service request handling, and remote diagnostics, as well as the latest software patches and supportability enhancements. -
What does Oracle support include?
Sustaining Support Maximizes your investment protection by providing maintenance for as long as you use your Oracle software. Features include access to Oracle online support tools, upgrade rights, pre-existing fixes, and assistance from technical support experts. -
What is the difference between Oracle Premier support and Platinum support?
Oracle Platinum Services is a special entitlement under Oracle Premier Support that provides customers with additional services—over and above what they already get under their Oracle Premier Support contract(s)—when they maintain a certified configuration and two-way communication with Oracle via the Oracle Advanced ...
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