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What happens to all of the signNow forms you fill out for immigration and customs?Years ago I worked at document management company. There is cool software that can automate aspects of hand-written forms. We had an airport as a customer - they scanned plenty and (as I said before) this was several years ago...On your airport customs forms, the "boxes" that you 'need' to write on - are basically invisible to the scanner - but are used because then us humans will tend to write neater and clearer which make sit easier to recognize with a computer. Any characters with less than X% accuracy based on a recognition engine are flagged and shown as an image zoomed into the particular character so a human operator can then say "that is an "A". This way, you can rapidly go through most forms and output it to say - an SQL database, complete with link to original image of the form you filled in.If you see "black boxes" at three corners of the document - it is likely set up for scanning (they help to identify and orient the page digitally). If there is a unique barcode on the document somewhere I would theorize there is an even higher likelihood of it being scanned - the document is of enough value to be printed individually which costs more, which means it is likely going to be used on the capture side. (I've noticed in the past in Bahamas and some other Caribbean islands they use these sorts of capture mechanisms, but they have far fewer people entering than the US does everyday)The real answer is: it depends. Depending on each country and its policies and procedures. Generally I would be surprised if they scanned and held onto the signNow. In the US, they proably file those for a set period of time then destroy them, perhaps mining them for some data about travellers. In the end, I suspect the "signNow-to-data capture" likelihood of customs forms ranges somewhere on a spectrum like this:Third world Customs Guy has signNow to show he did his job, signNow gets thrown out at end of shift. ------> We keep all the signNows! everything is scanned as you pass by customs and unique barcodes identify which flight/gate/area the form was handed out at, so we co-ordinate with cameras in the airport and have captured your image. We also know exactly how much vodka you brought into the country. :)
How have you utilized customer feedback to ensure better customer satisfaction?Hi! Early on in in the product development lifecycle, user interviews are a great way to confirm and validate a concept will result a successful business but as the product is not done, the interviews are high level validations that conceptually the pain point you are describing and the solution you are proposing makes sense and would be of value to end users. Once you have a product and even better, was able to on board your first few beta customers or live paying customers for your product, now is the time to maximize customer feedback about your product as they are bought in on what you offer and can provide you a great amount of feedback on what you need to continue to deliver to make the product even better for them. Early adopters can also help you realize what challenges they faced on boarding, confusing parts of your product and help you iron out your process to increase sales.So with the obvious value that can come from customer interviews, it leaves the question, how frequently do you interact with users?There is no great rule of thumb of how often you should be checking in with users except that the more you talk with your customers about their experience the more data you are able to collect about their impression of your product, the challenges they faced and potentially why they may stop using your product. Product managers are responsible to build out a product roadmap that drives the future of the product and who better than your customers to help you pin point the key features you need to include to be successful? Here are the main areas you should always focus on us a product manager and how frequently interacting with users can help improve your product planning.On boarding: One of the most important parts of building a business around a product is to ensure you have a streamlined and simple on boarding experience for users to quickly setup, adopt and move forward with your product. If a user hits a challenge in the first few minutes of reviewing your product, that may be the only shot you had to keep them interested. So how frequently do you interact with users that are trying to on board? It is 100% okay to ask someone who is trying your product and has not purchased it yet to give you feedback. Schedule calls, cold call or even better setup time in person to meet with the customer who is trying your product. Focus on what they are trying to accomplish and their experience getting setup in your product to accomplish that business need. Did they get stuck? Were they able to use your support documentation? Did they know about the information available to help them? The more you can streamline setup, the more you will convert and grow the business. This should be a very top priority for growing your product and finding features for your product roadmap.Competitor Analysis: Typically someone looking at your product or using your product will be familiar with the competitor landscape and they may have either tried your competition or also looking at it. They are a gold mine for your competitor analysis to learn why they chose you over the competition. What are your strengths? Even better, what did the competition do better than you? What was their support like? What did they like and not like about the various options compared to your product. This is not a time to bad mouth competition but to be able to see where you may want to press your marketing on your strengths and add features to your product roadmap to improve your weakness.Churn Reasons: Ultimately customers leave your product. How frequently do you interact with users that churned? As great as it is to hear from those in trial and those actively using your subscription, hearing your frustrated customers is even more important. The reality is that the large majority of your customers will use your product and if they stop you will never know why they stopped. They have their reasons, but your average customer will not tell you why they quit or have opened support tickets with issues they simply hit some friction and decided to move on. With that being said, if you continue to signNow out to churn customers and find one willing to speak up, listen! You need to know why people are leaving and it is really hard to get this data as typically someone leaving may be frustrated or even angry with your product and want nothing to do with it. If you can get them to articulate why they are frustrated and angry hear them pain points and work on solutions to improve those areas as it may be a large reason you have churn.Industry changes: The world is constantly changing and your customers need you to be active in your product management to ensure you keep up with it. This could be new laws that change how they do business, it could be a new business opportunity that was created in their space or a new player in the space that requires them to do business differently. Whatever the driver, always keep in mind your customer needs are always changing and while you solve a pain point, that pain point can shift over time and you need to be constantly signNowing out to customers to check in on their business needs and confirm you are still solving the problem they face. Many founders or product managers may have experience in the space they support and assume they know the space enough but the more you are removed from the space to build a product that helps it, the further you are from the day to day needs of the customer base. Avoid banking on your industry knowledge and rely on your customers to ensure you are solving their constantly evolving needs.Overall Usability: Before your product, customers solved their pain points somehow and they used your product to be more efficient and save time, money and energy. For this to remain true, you need to constantly work on your user experience to ensure your product is streamlined to help customers complete their day to day operations or normal use cases within your product. How frequently do you interact with users to watch them use your product in normal day to day operations? By simply watching them use your product you may see them completing extra tasks, needing to do things inefficiently or using it in a way you did not realize. Focus on your usability to ensure you continue to offer a product that solves pain points and is easy to use and adopt. Better usability increases adoption and decreases churn so should always play a role in your product roadmap planning as a product manager.Customer feedback management should always be a critical part of a product managers product planning efforts and by interacting with users you can hear the challenges they face and the features they need you to implement to continue to grow within your product. Always be open and proactive in scheduling user interviews as a product manager because your customers world is constantly changing, and you need to build your product roadmap to support it.Take it easy,The Product HQ team
As a customer, do you always agree to fill out the customer feedback form even if it is optional?It’s a good practice to fill out such forms so that genuine feedback can be given and signNowes the right eyes and ears especially since such feedback is typically processed by senior management ! It also helps companies rise up to customer expectations.
Do military members have to pay any fee for leave or fiancee forms?NOOOOOOO. You are talking to a military romance scammer. I received an email from the US Army that directly answers your question that is pasted below please keep reading.I believe you are the victim of a military Romance Scam whereas the person you are talking to is a foreign national posing as an American Soldier claiming to be stationed overseas on a peacekeeping mission. That's the key to the scam they always claim to be on a peacekeeping mission.Part of their scam is saying that they have no access to their money that their mission is highly dangerous.If your boyfriend girlfriend/future husband/wife is asking you to do the following or has exhibited this behavior, it is a most likely a scam:Moves to private messaging site immediately after meeting you on Facebook or SnapChat or Instagram or some dating or social media site. Often times they delete the site you met them on right after they asked you to move to a more private messaging siteProfesses love to you very quickly & seems to quote poems and song lyrics along with using their own sort of broken language, as they profess their love and devotion quickly. They also showed concern for your health and love for your family.Promises marriage as soon as he/she gets to state for leave that they asked you to pay for.They Requests money (wire transfers) and Amazon, iTune ,Verizon, etc gift cards, for medicine, religious practices, and leaves to come home, internet access, complete job assignments, help sick friend, get him out of trouble, or anything that sounds fishy.The military does provide all the soldier needs including food medical Care and transportation for leave. Trust me, I lived it, you are probably being scammed. I am just trying to show you examples that you are most likely being connned.Below is an email response I received after I sent an inquiry to the US government when I discovered I was scammed. I received this wonderful response back with lots of useful links on how to find and report your scammer. And how to learn more about Romance Scams.Right now you can also copy the picture he gave you and do a google image search and you will hopefully see the pictures of the real person he is impersonating. this doesn't always work and take some digging. if you find the real person you can direct message them and alert them that their image is being used for scamming.Good Luck to you and I'm sorry this may be happening to you. please continue reading the government response I received below it's very informative. You have contacted an email that is monitored by the U.S. Army Criminal Investigation Command. Unfortunately, this is a common concern. We assure you there is never any reason to send money to anyone claiming to be a Soldier online. If you have only spoken with this person online, it is likely they are not a U.S. Soldier at all. If this is a suspected imposter social media profile, we urge you to report it to that platform as soon as possible. Please continue reading for more resources and answers to other frequently asked questions: How to report an imposter Facebook profile: Caution-https://www.facebook.com/help/16... < Caution-https://www.facebook.com/help/16... > Answers to frequently asked questions: - Soldiers and their loved ones are not charged money so that the Soldier can go on leave. - Soldiers are not charged money for secure communications or leave. - Soldiers do not need permission to get married. - Soldiers emails are in this format: email@example.com < Caution-mailto: firstname.lastname@example.org > anything ending in .us or .com is not an official email account. - Soldiers have medical insurance, which pays for their medical costs when treated at civilian health care facilities worldwide – family and friends do not need to pay their medical expenses. - Military aircraft are not used to transport Privately Owned Vehicles. - Army financial offices are not used to help Soldiers buy or sell items of any kind. - Soldiers deployed to Combat Zones do not need to solicit money from the public to feed or house themselves or their troops. - Deployed Soldiers do not find large unclaimed sums of money and need your help to get that money out of the country. Anyone who tells you one of the above-listed conditions/circumstances is true is likely posing as a Soldier and trying to steal money from you. We would urge you to immediately cease all contact with this individual. For more information on avoiding online scams and to report this crime, please see the following sites and articles: This article may help clarify some of the tricks social media scammers try to use to take advantage of people: Caution-https://www.army.mil/article/61432/< Caution-https://www.army.mil/article/61432/> CID advises vigilance against 'romance scams,' scammers impersonating Soldiers Caution-https://www.army.mil/article/180749 < Caution-https://www.army.mil/article/180749 > FBI Internet Crime Complaint Center: Caution-http://www.ic3.gov/default.aspx< Caution-http://www.ic3.gov/default.aspx> U.S. Army investigators warn public against romance scams: Caution-https://www.army.mil/article/130...< Caution-https://www.army.mil/article/130...> DOD warns troops, families to be cybercrime smart -Caution-http://www.army.mil/article/1450...< Caution-http://www.army.mil/article/1450...> Use caution with social networking Caution-https://www.army.mil/article/146...< Caution-https://www.army.mil/article/146...> Please see our frequently asked questions section under scams and legal issues. Caution-http://www.army.mil/faq/ < Caution-http://www.army.mil/faq/ > or visit Caution-http://www.cid.army.mil/ < Caution-http://www.cid.army.mil/ >. The challenge with most scams is determining if an individual is a legitimate member of the US Army. Based on the Privacy Act of 1974, we cannot provide this information. If concerned about a scam you may contact the Better Business Bureau (if it involves a solicitation for money), or local law enforcement. If you're involved in a Facebook or dating site scam, you are free to contact us direct; (571) 305-4056. If you have a social security number, you can find information about Soldiers online at Caution-https://www.dmdc.osd.mil/appj/sc... < Caution-https://www.dmdc.osd.mil/appj/sc... > . While this is a free search, it does not help you locate a retiree, but it can tell you if the Soldier is active duty or not. If more information is needed such as current duty station or location, you can contact the Commander Soldier's Records Data Center (SRDC) by phone or mail and they will help you locate individuals on active duty only, not retirees. There is a fee of $3.50 for businesses to use this service. The check or money order must be made out to the U.S. Treasury. It is not refundable. The address is: Commander Soldier's Records Data Center (SRDC) 8899 East 56th Street Indianapolis, IN 46249-5301 Phone: 1-866-771-6357 In addition, it is not possible to remove social networking site profiles without legitimate proof of identity theft or a scam. If you suspect fraud on this site, take a screenshot of any advances for money or impersonations and report the account on the social networking platform immediately. Please submit all information you have on this incident to Caution-www.ic3.gov < Caution-http://www.ic3.gov > (FBI website, Internet Criminal Complaint Center), immediately stop contact with the scammer (you are potentially providing them more information which can be used to scam you), and learn how to protect yourself against these scams at Caution-http://www.ftc.gov < Caution-http://www.ftc.gov > (Federal Trade Commission's website)
Do I still need to provide a web design proposal while I’m asking my clients to fill out a brief detailed design form on my website?Yes and no. The internet is full of unscrupulous people who will get you to write their RFP for them. If you write a beautiful proposal to a company it’s not at all unheard of for them to turn your proposal into an RFP for that scope of work and shop around for someone else to do it cheaper. You’ve taken the time and effort to do an analysis of their needs and write a detailed scope of work and now they’re using your labor and effort for free.If your client is someone you’ve met face to face I would NOT give them a detailed proposal in digital format. Instead add the entire scope of work to your contract and and give them a hard copy of the contract face to face when you close the deal. It’s a lot more work and obviously theft of IP if they start retyping your document and many people will hesitate at this point and possibly give you the project. If you’re too accommodating you’ll definitely get ripped off in this business. I spent about $4–5,000 in wages putting together an analysis and scope of work for a massive project that I had been assured was mine (about a $4–500k project). They took my RFP broke down into stages and hired a much less capable company to do the first stage of the work. Eventually the project stalled and they had to do something else, but I had already lost the contract and the money spent putting together the analysis. I should have charged them for the analysis but I was operating under the assumption the project was mine (because I had been verbally assured this was the case). Never again.If you’re meeting them only online, ask them to tell you what they want (you answer their RFP) or pay you to do an analysis of their needs. Otherwise they’ll just pick your brain and take your ideas for free.
Is there software that allows a customer to fill out an online form and receive a large file?There are a couple of ways to achieve this:1. Create a form using an online form builder like EmailmeForm.2. Give your users access to the document via 3 ways:- Redirect them to the download link url upon completing the form (fastest approach)- Insert the file download link in the form’s Success Message- Automatically send a confirmation email with the document link to users who have successfully completed your form.Whichever of these 3 methods you use, you are still sure that you only give the link the people who have completely answered your form.As for your document, you can just upload it on Google Drive or Dropbox and get the shareable url.Disclaimer: I work for EmailMeForm
How can I fill out Google's intern host matching form to optimize my chances of receiving a match?I was selected for a summer internship 2016.I tried to be very open while filling the preference form: I choose many products as my favorite products and I said I'm open about the team I want to join.I even was very open in the location and start date to get host matching interviews (I negotiated the start date in the interview until both me and my host were happy.) You could ask your recruiter to review your form (there are very cool and could help you a lot since they have a bigger experience).Do a search on the potential team.Before the interviews, try to find smart question that you are going to ask for the potential host (do a search on the team to find nice and deep questions to impress your host). Prepare well your resume.You are very likely not going to get algorithm/data structure questions like in the first round. It's going to be just some friendly chat if you are lucky. If your potential team is working on something like machine learning, expect that they are going to ask you questions about machine learning, courses related to machine learning you have and relevant experience (projects, internship). Of course you have to study that before the interview. Take as long time as you need if you feel rusty. It takes some time to get ready for the host matching (it's less than the technical interview) but it's worth it of course.