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Advanced Electronic Signature AES for Secure Signing

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What advanced electronic signature AES means

An advanced electronic signature AES is an electronic signature that is linked to one signer, can identify that signer, is created under the signer’s sole control, and is tied to the signed data so later changes are detectable. In U.S. practice, it supports signed agreements by pairing identity checks, consent, and a tamper-evident record. signNow applies this through signer authentication, audit trails, and document integrity controls that help preserve evidence of who signed, when, and what was signed.

Why AES matters for U.S. signing

AES helps organizations reduce paper handling, speed approvals, and preserve evidence for disputes. Under ESIGN and UETA, electronic signatures can be enforceable when intent, consent, and attribution are supported, and signNow provides audit trails and controls that help document those requirements.

Why teams look for DocuSign alternatives

Common AES implementation issues

  • Proving signer identity when the transaction needs stronger attribution than a simple click-to-sign flow.
  • Keeping the audit trail complete when teams use email, mobile, and shared document workflows.
  • Meeting retention and access-control rules for regulated records without losing searchability or version history.
  • Choosing the right authentication level for healthcare, finance, or other higher-risk documents.

Who uses AES in practice

Business use

Organizations use AES for contracts, approvals, and regulated records that need stronger identity evidence and traceability.

Document types

Teams use AES for leases, patient forms, financial approvals, and internal policy acknowledgments.

People who benefit from AES

  • Real estate operations leaders at firms like Martin Properties use signNow to execute leases and rental paperwork online while keeping mobile signing and compliance evidence in one workflow.
  • NetSuite operations teams, such as Xerox’s, use signNow to route documents by format and approval path, which helps keep signatures aligned with ERP-driven business processes.
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Key AES capabilities in signNow

signNow combines identity checks, record integrity, and workflow controls so AES documents move quickly while preserving evidence and reviewability.

Signer identity

Signer authentication links each signature to a verified person, helping teams support attribution and reduce disputes over who approved the record.

Tamper evidence

Tamper-evident records show whether a document changed after signing, which helps preserve integrity for contracts and regulated files.

Audit trail

Audit trails capture timestamps, actions, and signer events, giving reviewers a clear record of the signing sequence.

Templates

Templates reduce repetitive setup for recurring forms, so teams can send the same AES workflow with fewer manual steps.

Mobile signing

Mobile signing lets people review and sign on phones or tablets, which helps keep approvals moving outside the office.

Role routing

Role-based routing sends documents in the right order, which helps legal, HR, and operations teams manage approvals consistently.

AES integrations that connect workflows

Connected systems move AES documents from intake to storage, approvals, and reporting without rekeying data or losing document history.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How AES works step by step

AES follows a simple sequence: prepare the file, verify the signer, capture the signature event, and preserve the signed record.

  • Prepare: The sender prepares the document and chooses the signing order.
  • Authenticate: The signer receives a secure request and completes identity checks.
  • Record: signNow records each action, timestamp, and document event.
  • Seal: The signed file is sealed and stored with its audit trail.

Quick AES setup guide

Use a short setup path to prepare, send, and retain AES documents with clear ownership and traceability.

  • Set up:

    Upload the document and place signature fields.
  • Configure:

    Choose the signer order and authentication method.
  • Send:

    Send the request and monitor completion status.
  • Archive:

    Download or store the signed record and audit trail.

Recommended AES workflow settings

A practical AES setup should balance signer assurance, record integrity, and retention needs for U.S. business and regulated workflows.

SettingRecommendation
Authentication methodSMS OTP with ID verification
Signature typeAES with tamper evidence
Audit trailFull event log with UTC timestamps
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform requirements for AES signing

AES signing works across modern browsers and mobile devices, with secure connections and app support for desktop and phone workflows.

  • Desktop browsers Chrome, Firefox, Edge
  • Apple devices Safari on iOS, macOS
  • Mobile and desktop Android app, Windows app

For managed deployments, teams should confirm browser policy, device access, and account provisioning before rollout. signNow supports browser-based signing on Windows and macOS, plus mobile workflows on iOS and Android.

Security and compliance snapshot

Encryption:

AES-256 at rest

Transport security:

TLS 1.2/1.3 in transit

SOC 2 Type II:

SOC 2 Type II available

ISO 27001:

ISO 27001 certified

HIPAA:

HIPAA support with BAA

Compliance:

GDPR and eIDAS aligned

Real-world AES use cases

Customer stories show how AES supports document control, compliance evidence, and faster turnaround in everyday business workflows.

Real estate

A real estate team needed faster lease execution without losing evidence of consent or signer identity.

  • Martin Properties used mobile signing for remote lease workflows.

The team processed documents online with 100% compliance and built-in security, while mobile and offline access helped keep forms moving to the right parties.

ERP operations

An operations group needed ERP-linked routing so the right documents reached the right approvers in the right format.

  • Xerox used signNow with NetSuite integration.

The workflow matched document format to business process, which improved routing control and supported faster signature collection across connected systems.

Best practices for AES workflows

A careful AES rollout depends on identity controls, document governance, and repeatable review steps that fit the transaction’s risk level.

Match authentication to risk

Use stronger authentication for transactions that need clear signer attribution, such as healthcare forms, financial approvals, or high-value contracts. Pair the method with a complete audit trail so reviewers can see how identity was established.

Restrict access and roles

Limit signer access to the exact document and role they need. Keep templates, routing, and permissions narrow enough to reduce errors, but broad enough to support repeatable business processes without manual rework.

Keep records together

Retain signed files, audit logs, and related consent records together. That makes it easier to answer disputes, support internal reviews, and meet retention obligations under ESIGN, UETA, HIPAA, or industry-specific rules.

Test every signing path

Test mobile, desktop, and browser workflows before rollout. Confirm that Chrome, Firefox, Safari, and Edge behave as expected, and verify that users can sign on iOS and Android without breaking the record trail.

Rollout and retention timeline

A rollout plan should pair early adoption milestones with exact retention and policy facts that affect U.S. records.

Day 1:

Set up the account, templates, and signer roles.

Day 2:

Send the first AES document for internal review.

Week 1:

Onboard the core team and confirm permissions.

7-day trial:

Free trial lasts 7 days, no credit card required.

HIPAA retention:

Keep signed PHI records for 6 years per 45 CFR 164.530(j)(2).

UETA adoption:

UETA has been adopted in 49 states, D.C., Puerto Rico, and the U.S. Virgin Islands.

First month:

Review audit trails and retention settings after live use.

Annual review:

Recheck authentication, access, and record retention each year.

Risks of poor AES handling

Weak attribution

Document may be harder to defend in court.

Missing trail

Audit evidence may be incomplete.

Retention gap

HIPAA records may fail retention rules.

Part 11 risk

FDA records may fail Part 11 review.

What the audit trail records

The audit trail shows how the signed record was created, verified, sealed, and later retrieved for review.

01

Signer authentication:

Verifies the signer before the signature event is recorded.
02

Timestamp capture:

Captures UTC timestamps for each action in the session.
03

Document hashing:

Calculates a hash to detect later document changes.
04

Tamper-evident sealing:

Applies a tamper-evident seal after signing completes.
05

Event logging:

Stores signer events with document history and metadata.
06

Retrieval and export:

Exports the audit trail for review or retention.

AES vendor comparison

A short comparison helps show how signNow aligns with major vendors on compliance basics, pricing, and signing controls.

signNowDocuSignAdobe SignPandaDoc
Audit trailsYesYesYes
HIPAA supportYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Envelope capNo cap100 envelopes/yearNot verified

Pricing and plan snapshot

Pricing varies by vendor and plan, so the table below uses verified entry-tier figures and documented feature availability.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified

AES troubleshooting and FAQs

These answers focus on plan limits, compliance needs, and recordkeeping questions that arise during AES deployment and review.

signNow Business includes legally binding eSignatures, audit trails, templates, mobile apps, ISO 27001, SOC 2, and GDPR support. If you need HIPAA workflows, use a BAA and confirm the account is configured for PHI handling.

signNow supports audit trails that record signer actions, timestamps, and document history. For regulated records, that evidence helps support ESIGN, UETA, and HIPAA Security Rule expectations for integrity and audit controls.

If a signer cannot complete authentication, review the method used. SMS OTP, ID verification, and other higher-assurance methods can be adjusted in the workflow, and signNow’s enterprise options add stronger signer authentication controls.

The Business plan is priced at $8/user/mo billed annually, and all paid plans include unlimited users. If you need bulk send, use Business Premium or higher; if you need SSO or full API access, Site License adds those options.

For healthcare records, HIPAA retention is 6 years from the date of creation or last effective date, whichever is later, under 45 CFR 164.530(j)(2). Keep the signed file and audit trail together for review and retention.

If a document must support FDA-regulated records, use controls aligned with 21 CFR Part 11, including unique user identification, secure audit trails, and validated workflows. signNow’s compliance features help support those requirements, but validation remains the customer’s responsibility.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating