FeaturesSign, send, track, and securely store documents using any device. No training or downloads required.See all features
SolutionsairSlate SignNow empowers organizations to speed up document processes, reduce errors, and improve collaboration.See all solutions
IntegrationsIntegrate airSlate SignNow with the apps you use and love.See all integrations
DevelopersEmbed eSignatures into your document workflows. Get 250 free signature invites.Learn more about API
PricingContact salesFree trial
PricingSupportRequest a demo

Digital Signature Certificate Benefits With SignNow

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What a digital signature certificate does

A digital signature certificate is a certificate that links a signer’s identity to a cryptographic key so documents can be signed with stronger identity assurance and tamper detection. In SignNow, this supports electronic workflows that help U.S. businesses collect signatures, maintain audit trails, and preserve records for legal and compliance review under ESIGN and UETA. It is useful when teams need attribution, integrity, and a clear history of who signed, when they signed, and what changed.

Legal value of digital certificates

The benefits of digital signature certificate include faster execution, clearer attribution, and stronger record integrity. For U.S. business transactions, SignNow supports ESIGN and UETA-aligned workflows so signed records can be used as evidence when intent, identity, and document integrity are preserved.

Why teams look for DocuSign alternatives

Signer authentication and certificates

PKI:

Uses PKI for certificate-based trust

X.509:

X.509 certificates bind identity to keys

Two-factor authentication:

Two-factor authentication strengthens signer access

SMS OTP:

SMS OTP adds possession verification

ID verification:

ID verification supports higher assurance

Audit trail:

Audit trails preserve signer evidence
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

How the signing flow works

The signing process follows a simple sequence from document preparation to final archival, which helps teams manage signing work consistently.

  • Prepare: Upload the document and define the signing flow.
  • Deliver: Send the request through SignNow.
  • Sign: Signer reviews, authenticates, and signs.
  • Complete: System stores the final record and audit history.

Sending and signing methods

  1. Use the web app when documents need team review, template reuse, or desktop-based routing across departments and external signers.
  2. Use the mobile app when staff need to sign, approve, or send documents while traveling or working away from a desk.
  3. Use kiosk mode for in-person signing at a reception desk, front office, or service counter where multiple people sign on one device.
  4. Use shareable signing links when you need a fast, recipient-agnostic way to collect signatures without building a separate delivery list.

Browser and system requirements

SignNow works across current browsers and major operating systems, with secure web access over TLS 1.2/1.3 and mobile app support for iOS and Android.

  • Browsers Chrome, Firefox, Safari, and Edge supported
  • Operating systems Windows, macOS, iOS, and Android
  • Devices Desktop, laptop, tablet, and phone

Enterprises and regulated teams should confirm browser updates, device management, and access policies before rollout. Managed environments may also need SSO, API access, and retention settings that match internal policy or regulatory requirements.

Connected workflow options

SignNow connects signature workflows to business systems so documents move from creation to approval without repeated data entry or manual file handling.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Vendor comparison for eSignature tools

Pricing and feature availability vary by vendor and plan, so this snapshot focuses on verified entry-level differences and compliance basics.

SignNowDocuSignAdobe SignPandaDoc
Starting price$8/user/mo$15/user/mo$14/user/mo
Free trial7 daysNot verifiedNot verified
Bulk sendYesYesYes
Audit trailYesYesYes
HIPAA complianceYes, BAA requiredYes, BAA requiredYes, BAA required
Envelope capNo cap100/user/yearNot verified

Business types that use SignNow most

Different business sizes benefit in different ways, from lighter document flows to regulated workflows that need stronger controls and recordkeeping.

  • Solo law practices use SignNow to send engagement letters, NDAs, and client authorizations from one template library, reducing manual follow-up while keeping ESIGN and UETA records organized for later reference and retention review.
  • Health care groups use SignNow for intake forms, consent forms, and BAA-backed PHI workflows on HIPAA-aligned plans, with mobile signing and audit trails that support compliance, access control, and record retention needs.
  • Enterprise operations teams use SignNow for contract approvals, NetSuite-linked execution, and delegated sending across departments, so business units can route documents in role-based order without losing visibility into signer history or compliance evidence.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.

Retention and recordkeeping practices

Strong recordkeeping matters when electronic signatures support regulated, contractual, or audit-sensitive document workflows.

Match retention to the rule

Keep HIPAA-covered records for 6 years under 45 CFR 164.530(j)(2), and retain matching audit trail exports in the same secure archive to preserve the signing context.

Export records and evidence together

Export the completed PDF and audit trail together after signing, then store both in a controlled archive with access logs, version control, and documented retention rules.

Secure the archive and access

Use AES-256 at rest and TLS 1.2/1.3 in transit, and require BAA-backed handling for any PHI workflow before assigning user access.

Review retention by document class

Review retention policies annually, especially for FINRA Rule 4511, HIPAA, and internal business records that need longer preservation than standard contract files.

FAQ and troubleshooting for certificates

These answers cover plan limits, compliance rules, and evidence handling so teams can use SignNow with more confidence.

In SignNow Business and Business Premium plans, audit trails, templates, and mobile apps are included. If a record must meet HIPAA, use a BAA and keep documentation for 6 years under 45 CFR 164.530(j)(2).

SignNow supports ESIGN and UETA workflows on paid plans, and all major plans include legally binding eSignatures. For healthcare records, HIPAA requires access controls, integrity controls, and audit controls in the workflow.

If your signer needs stronger identity proofing, use advanced signer authentication on Enterprise or Site License options. That matters for regulated or high-value documents where attribution and non-repudiation need stronger supporting evidence.

Kiosk mode is available in Business Premium and above, which helps in in-person collection settings. If you do not see it, the plan likely needs an upgrade or a role permission change.

For healthcare workflows, SignNow can operate under a BAA and HIPAA controls. If PHI is involved, confirm encryption in transit with TLS 1.2/1.3 and at rest with AES-256 before deployment.

If a document needs long-term defensibility, export the finished PDF and retain the audit trail. Under FINRA Rule 4511 or HIPAA retention rules, store records in a secure archive with controlled access.

Risks of improper use

Poor attribution

Records may be challenged as weak evidence.

Missing logs

Audit trail gaps can undermine admissibility.

Retention failure

Unretained files can violate record rules.

Access breach

Unauthorized access can expose PHI or PII.

Privacy and disclosure pitfalls

  • Signed PDFs can expose PHI or PII if fields are left visible without redaction or access restrictions before sharing.
  • Consent records become weak evidence when the signer’s electronic consent to receive and sign electronically is not captured before transmission.
  • Shared inboxes can blur attribution if delegated sending is not paired with role-based access and audit trail review.
  • Stored files can leak metadata when archives lack encryption at rest, retention controls, or document-level permissions.
Download signNow app
4.7 / 5 rating on
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating