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Best Way to Create a Digital Signature with signNow

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Award-winning eSignature solution

What a digital signature is and how it works

A digital signature is a cryptographic way to sign an electronic document and prove who signed it and whether the file changed after signing. In practice, the signer’s identity is verified, the document is hashed, and the hash is signed with private-key cryptography. The recipient or system then checks the signature with the public key and compares the hashes. In the U.S., this supports secure, legally recognized electronic signing under ESIGN and UETA when intent, consent, and record integrity are documented.

Why digital signatures matter legally

They reduce paper handling, speed approvals, and create stronger evidence than a simple drawn signature. Under ESIGN and UETA, a properly captured digital signature can be enforceable and admissible when the signer’s intent, consent, and attribution are preserved.

Why teams look for DocuSign alternatives

Common digital signature pitfalls

  • Users often confuse a drawn eSignature with a cryptographic digital signature, which can create mismatched compliance expectations.
  • Weak identity checks make it harder to attribute the signature to the right person in a dispute.
  • Missing audit details can leave gaps in the signing record, especially for regulated workflows.
  • Poor retention or export practices can make it difficult to retrieve signed records during audits or litigation.

Who uses digital signatures

Real estate

Real estate teams use digital signatures for leases, disclosures, and closing packets with remote signers.

Healthcare

Healthcare organizations use them for patient forms, consent records, and HIPAA-covered workflows.

Typical users and roles

  • Operations leaders at companies like Tech Data use signNow to move internal and external approvals faster while keeping document handling simple across departments.
  • NetSuite operations specialists, such as Xerox’s team, use signNow to route the right documents to the right signers in the right format through ERP-connected workflows.
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Key features that support signing

signNow combines signing tools, identity checks, and recordkeeping so teams can complete documents with less friction and clearer evidence.

Tamper evidence

Creates a tamper-evident record that helps prove the document stayed unchanged after signing.

Identity checks

Verifies signer identity before signature capture, which strengthens attribution and record reliability.

Audit trail

Stores a time-stamped history of views, clicks, and completion events for review.

Mobile access

Supports mobile signing so people can sign on phones, tablets, or desktops.

Simple workflow

Keeps signing steps simple for senders and recipients without adding extra manual work.

Compliance support

Fits regulated use cases by preserving evidence needed for ESIGN, UETA, and HIPAA workflows.

Integrations that connect signing work

Connected systems move documents, signer data, and completed records between signNow and the tools teams already use every day.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing process works

A digital signature workflow follows a clear sequence from request to verification, signing, and final record sealing.

  • Send request: The signer receives a secure request and opens the document.
  • Verify signer: Identity is checked before the signature step is accepted.
  • Capture evidence: The system records the signing event and document state.
  • Seal record: The completed file is sealed for later retrieval and review.

Quick steps to create a signature

Use a short workflow to prepare, route, and complete a signed document without adding unnecessary steps.

  • Upload file:

    Upload the document you want signed.
  • Set recipients:

    Add signers and assign signing order.
  • Add fields:

    Place signature fields where needed.
  • Send out:

    Send the document for signature.
  • Save record:

    Download the completed signed copy.

Recommended workflow settings

A practical setup balances identity assurance, record integrity, and retention needs for U.S. business and regulated workflows.

SettingRecommendation
Authentication methodSMS OTP with ID verification
Signature typeCryptographic digital signature
Audit trailTime-stamped event log
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works across major desktop browsers and mobile devices, with secure transport and app support for signing on the go.

  • Desktop browsers Chrome, Firefox, Safari, and Edge on Windows and macOS.
  • Mobile devices iOS and Android mobile apps support signing on phones and tablets.
  • Security layer TLS 1.2 or TLS 1.3 required for secure browser sessions.

For enterprise deployments, managed Windows and macOS devices, mobile app access on iOS and Android, and browser-based workflows help standardize signing. Administrators can pair these setups with SSO, API access, and retention controls when regulated records or large teams need consistent governance.

Security and compliance snapshot

Transport security:

Encrypts data in transit with TLS 1.2/1.3.

Data at rest:

Encrypts stored data with AES-256.

SOC 2 Type II:

Supports SOC 2 Type II controls.

ISO 27001:

Supports ISO 27001 certified operations.

HIPAA support:

Supports HIPAA workflows with BAA.

Privacy and trust:

Supports GDPR and eIDAS compliance needs.

Real-world examples

Customer examples show how digital signatures support faster approvals, clearer routing, and more reliable records across different business settings.

NetSuite operations

A NetSuite operations team needed cleaner routing and fewer manual handoffs for signed documents.

  • Xerox used signNow with NetSuite integration.
  • Right documents reached the right signers.

The workflow improved document routing and reduced format mismatches, which helped the team keep approvals aligned with system data and signer role.

Property management

A founder in property management needed mobile-friendly execution for leases and related forms.

  • Martin Properties completed documents online.
  • Mobile and offline signing stayed available.

The result was faster execution with built-in security and compliance support, which fit remote signing needs in real estate workflows.

Best practices for reliable signing

A careful setup improves evidence quality, reduces signing friction, and makes later review easier for legal, compliance, and operations teams.

Match identity checks to risk

Use stronger identity checks for contracts, healthcare forms, and financial approvals. Match the authentication method to the document’s risk level, and keep the signer’s intent clear in the request and completion record.

Keep the workflow simple

Keep the signing flow short and predictable. Place fields carefully, avoid unnecessary steps, and make sure recipients can review the document before they sign on desktop or mobile.

Retain complete evidence

Preserve the full record set. Retain the signed file, audit trail, delivery evidence, and any supporting consent records so the transaction can be reviewed later if needed.

Define policy before launch

Set retention and access rules before rollout. Align permissions, encryption, and storage periods with ESIGN, UETA, HIPAA, or internal policy requirements before sending the first document.

FAQ and troubleshooting

These answers cover plan limits, mobile access, compliance needs, and record handling for U.S. signing workflows.

signNow Business starts at $8/user/mo billed annually, and the plan includes legally binding eSignatures, audit trails, templates, mobile apps, ISO 27001, SOC 2, and GDPR support. Higher tiers add bulk send, advanced authentication, or API access.

signNow supports ESIGN and UETA workflows with audit trails and signer authentication. For HIPAA use, a BAA is required, and signed records should be retained for 6 years under 45 CFR 164.530(j)(2).

If a signer cannot complete a document on mobile, check browser support, app access, and field placement. signNow supports iOS and Android apps, plus Chrome, Firefox, Safari, and Edge on desktop.

For stronger identity assurance, use advanced signer authentication in higher plans and pair it with a complete audit trail. That helps support attribution under ESIGN, UETA, and regulated workflows.

If a record must be reviewed later, export the completed document and audit trail together. The time-stamped history helps support evidence in disputes and internal audits.

For regulated healthcare or life sciences workflows, use the plan and controls that match the rule set. HIPAA requires a BAA, and FDA 21 CFR Part 11 workflows need secure audit trails, validation, and unique signer identification.

Vendor feature comparison

The table below compares core signing capabilities and pricing signals across leading vendors using verified data where available.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETAYesYesYes
Audit trailYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Free trial7-day trialTrial availableTrial available
Envelope capNo cap100/yearNot verified

Rollout and retention timeline

This timeline combines adoption milestones with retention and policy facts that matter for U.S. signing programs.

Day 0:

Set up the account and prepare templates.

Day 1:

Send the first document for signature.

Week 1:

Onboard the team and standardize routing.

7-day trial:

Free trial ends after 7 days.

HIPAA retention:

Keep signed PHI records for 6 years.

ESIGN and UETA:

Electronic signatures remain legally recognized nationwide.

21 CFR Part 11:

Use secure audit trails and unique signer IDs.

Enterprise rollout:

Add SSO, API access, and retention rules.

Risks of poor signature handling

Weak attribution

Document may be harder to defend.

Missing trail

Audit evidence may be incomplete.

Retention gap

HIPAA recordkeeping may fail.

Enforceability risk

Signed file may be disputed.

What the audit trail records

An audit trail shows how the document moved through signing, verification, sealing, and later review.

01

Signer authentication:

Verifies the signer before the record is accepted.
02

Timestamp capture:

Captures UTC timestamps for each signing event.
03

Document hashing:

Hashes the document to detect later changes.
04

Tamper-evident sealing:

Applies a tamper-evident seal after completion.
05

Audit record:

Stores the event history with the signed file.
06

Retrieval and export:

Exports the audit trail for review or evidence.

Pricing and plan comparison

Pricing and plan details below use verified annual-billing figures and plan notes from the supplied data.

signNowDocuSignAdobe SignPandaDocDropbox Sign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysTrial availableTrial availableTrial availableTrial available
Bulk sendYesYesYesYesYes
Audit trailYesYesYesYesYes
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating