FeaturesSign, send, track, and securely store documents using any device. No training or downloads required.See all features
SolutionsairSlate SignNow empowers organizations to speed up document processes, reduce errors, and improve collaboration.See all solutions
IntegrationsIntegrate airSlate SignNow with the apps you use and love.See all integrations
DevelopersEmbed eSignatures into your document workflows. Get 250 free signature invites.Learn more about API
PricingContact salesFree trial
PricingSupportRequest a demo

Consent to Electronic Signature with SignNow

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What consent to electronic signature means

Consent to electronic signature means a person agrees to receive, review, and sign documents electronically instead of on paper. In the U.S., that consent matters because ESIGN and UETA require proof that the signer intended to sign and accepted electronic delivery. SignNow supports this workflow with audit trails, signer authentication, templates, and secure record retention. The result is a signed record that is easier to manage, while still preserving evidence for business, legal, and compliance review.

How the signing flow works

The signing flow starts with a prepared document, then moves through consent, signature, and final storage.

  • Prepare the file: Upload the document and prepare the fields for signature.
  • Request consent: Send the signing request with consent language turned on.
  • Review and sign: Signer reviews and signs electronically on any supported device.
  • Archive the record: Store the completed record with the audit trail.

Inside the SignNow audit trail

The audit trail shows how the signature record was created, verified, and preserved for later review.

01

Signer authentication:

Record signer identity, authentication method, and session details for each signature event.
02

Timestamp capture:

Capture UTC timestamps for view, sign, decline, and completion actions.
03

Document hashing:

Hash the final PDF to detect later changes.
04

Tamper-evident sealing:

Apply a tamper-evident seal to the signed file.
05

Event history:

Preserve the full event history in the audit log.
06

Audit export:

Export the audit trail for legal review or records management.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Document retention schedule for signed records

Different signed records follow different retention rules, so the record class and governing law matter more than the file format.

01

6 years for HIPAA records

HIPAA record retention uses 6 years from the creation date or last effective date under 45 CFR 164.530(j)(2).
02

6 years for FINRA records

FINRA books and records often require 6 years under Rule 4511 and related recordkeeping obligations.
03

Tax records under IRS rules

IRS supporting records commonly follow 26 CFR 1.6001-1, which requires keeping tax records until the period of limitations expires.
04

SEC retention depends on record class

Financial disclosures and confirmations may need retention under SEC and broker-dealer rules, depending on the document class and business activity.
05

Corporate records under policy

State corporate records should follow the applicable governance rule and the company’s written retention schedule, not a generic deletion date.

Recordkeeping practices for signed documents

Retention and evidence handling matter because consent records often need to prove who signed, when they signed, and what they received.

Store records with the signed document

Keep the signed PDF, audit trail, and related consent records together in a controlled archive. For HIPAA records, retain them for 6 years under 45 CFR 164.530(j)(2) when the file includes PHI, and restrict access by role.

Export the audit trail promptly

Export the audit trail after signing and save it with the final record set. Include signer identity, timestamps, and document history so the evidentiary chain stays usable for ESIGN and UETA reviews, disputes, or internal audits.

Apply secure archival controls

Use encrypted storage and a documented retention policy for final files and logs. TLS 1.2/1.3 protects data in transit, AES-256 protects data at rest, and a written schedule helps avoid accidental deletion or over-retention.

Match retention to record class

Separate retention rules by record class when multiple laws apply. HIPAA, FINRA, IRS, and corporate governance records can require different timelines, so label each file type clearly and keep the regulation name in the retention note.

Security and compliance safeguards

Encryption:

TLS 1.2/1.3 in transit

Storage:

AES-256 at rest

Controls:

SOC 2 Type II available

Certification:

ISO 27001 certified

HIPAA:

HIPAA support with BAA

Life sciences:

21 CFR Part 11 support

Legal standing of electronic consent

Consent to electronic signature is generally admissible when the record shows intent, attribution, and a preserved signing history. Under ESIGN and UETA, an electronic signature cannot be denied legal effect only because it is electronic, but certain documents, such as wills and some court orders, are excluded.

Why teams look for DocuSign alternatives

Risks of improper eSignature consent

Document dispute

Document dispute

Weak evidence

Weak evidence

Excluded record

Excluded record

Retention gap

Retention gap

Privacy and disclosure pitfalls

  • Signed files can expose PHI, PII, or account data if teams place unnecessary details in the document body or send it to broad distribution lists.
  • Consent capture fails when the signer is not clearly told that the transaction is electronic, which can weaken enforceability and create workflow disputes.
  • Access control mistakes let unauthorized staff view, resend, or download signed records, increasing the chance of confidentiality breaches and audit findings.
  • Mixed retention practices can leave audit trails, confirmations, or final PDFs scattered across inboxes, shared drives, and local devices instead of one controlled file set.

How teams manage access in SignNow

  • An operations admin in a multi-location legal team can manage shared templates, role-based sending, and permission controls in SignNow. Delegated senders can route standardized agreements without editing master documents, while admins keep ownership of templates, visibility into usage, and control over who can resend or archive records.
  • A compliance lead in healthcare can use SignNow permission settings to separate patient-facing senders from reviewers, limit document access, and reuse approved templates. Admin controls help preserve HIPAA workflows, while shared templates and delegated sending reduce errors when staff collect signatures on intake forms, authorizations, and disclosures.

Who signs what in SignNow

Real estate

Real estate teams use consented e-signatures for leases, disclosures, and rental applications, with mobile-friendly signing that helps close documents outside the office.

Healthcare

Healthcare organizations use consented e-signatures for intake forms, authorizations, and patient acknowledgments, while keeping HIPAA-related records organized for later review.

Integrations that fit consent workflows

Connected systems can move signed records into CRMs, ERPs, cloud storage, and project platforms without manual reentry.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

FAQ about consent and SignNow

These answers address legal validity, retention, authentication, and plan fit for SignNow workflows.

SignNow Business includes legally binding eSignatures, templates, audit trails, mobile apps, and unlimited users. HIPAA support is available with a BAA, but regulated workflows still need proper retention and access controls.

For healthcare workflows, SignNow supports HIPAA-related use cases when you have a signed BAA and follow the Security Rule. Keep audit controls, unique user identification, and encryption in place for PHI.

If a signer says they never agreed to electronic delivery, save the consent notice, document history, and audit trail. ESIGN and UETA rely on clear evidence of consent and attribution, not on paper signatures.

SignNow’s 7-day free trial is limited, so paid plans are the better fit for ongoing team workflows. Business, Business Premium, and Enterprise add more controls, while Site License suits high-volume invite-based sending.

For regulated records, keep the final PDF, audit trail, and export history together. 21 CFR Part 11, HIPAA, and record-retention rules may require longer storage than the signing event itself.

If a document needs stronger signer assurance, use advanced authentication and role-based controls. SignNow supports features used in secure workflows, but the right method depends on the document risk and compliance standard.

Download signNow app
4.7 / 5 rating on
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating