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Create Your Electronic Signature with signNow

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E-signature frame illustration

Award-winning eSignature solution

What an electronic signature is

An electronic signature is a digital mark, sound, or process that shows a person’s intent to sign a record. In signNow, users can create your electronic signature by drawing, typing, or uploading a signature, then applying it to a document with identity checks, timestamps, and an audit trail. The signed file is stored with tamper-evident records so the signing event can be reviewed later. Under U.S. law, the key issue is attribution and intent, not ink.

Why electronic signatures matter

They reduce paper handling, speed approvals, and preserve evidence of consent. Under ESIGN and UETA, properly captured electronic signatures are generally enforceable in U.S. transactions when the signer’s intent, attribution, and record integrity are documented.

Why teams look for DocuSign alternatives

Frequent signing pain points

  • Signers may question whether the signature is attributable without strong authentication or a clear audit trail.
  • Documents can be delayed when consent to electronic delivery is not captured before signing begins.
  • Compliance gaps appear when retention, access controls, or BAA requirements are not aligned to the document type.
  • Disputes become harder to resolve if timestamps, IP data, or document hashes are missing.

Who uses electronic signatures

Real estate

Used for lease packets, rental applications, closing documents, and property management approvals.

Healthcare

Used for patient forms, consent records, and HIPAA-covered workflows on desktop or mobile.

People who benefit most

  • Teams in property operations use signNow to move lease packets, disclosures, and renewal forms through remote signing without in-person meetings. The workflow helps keep transactions moving across listings, tenant onboarding, and closing documents while preserving a clear record of who signed and when. The interface is often described as simple for both staff and customers, which matters in high-volume real estate work.
  • Operations leaders in distribution and software services use signNow to route internal approvals and customer-facing agreements through connected systems. In Tech Data’s customer story, the goal was faster speed to revenue and better service. In Xerox’s NetSuite workflow, the focus was on getting the right signatures on the right documents in the right formats.
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Core features and benefits

signNow supports a practical signing workflow with identity controls, reusable documents, and records that help preserve integrity after signing.

Signature creation

Create a signature by drawing, typing, or uploading it, then reuse it across documents. This keeps signing consistent while reducing setup time for repeat transactions and internal approvals.

Audit trail

Track each action with timestamps, signer details, and document history. The record helps show intent, supports review, and gives teams a defensible signing log for disputes or audits.

Mobile signing

Send documents from desktop or mobile without switching tools. Signers can review, complete, and return forms quickly, which helps reduce delays in sales, HR, and service workflows.

Reusable templates

Use templates for recurring forms and agreements. Standard fields and saved layouts reduce manual setup, limit errors, and keep document versions aligned across departments and locations.

Routing control

Collect signatures in sequence or in parallel, depending on the workflow. This supports approvals that need role order, while still keeping the process easy to follow.

Record integrity

Store completed files with tamper-evident records. The signed document remains tied to its history, which helps preserve integrity and supports later verification.

Connected workflows and systems

Connected systems move documents from intake to signature, then back into the tools teams already use for records, approvals, and follow-up.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

The signing process follows a short sequence from document delivery to final record sealing, with each action logged for later review.

  • Open document: The signer opens the document and reviews the request.
  • Verify signer: Identity is confirmed with the selected verification method.
  • Apply signature: The signature is applied and time-stamped.
  • Seal record: The completed file is sealed with an audit trail.

Quick steps to create a signature

Use a short setup path to prepare a document, send it, and keep the completed record organized.

  • Upload file:

    Upload the document you want signed.
  • Prepare fields:

    Add signature fields and required data.
  • Send for signature:

    Choose recipients and send the request.
  • Save record:

    Review the completed file and download it.

Recommended workflow settings

A practical setup balances signer verification, record integrity, and retention rules for U.S. business and regulated workflows.

SettingRecommendation
Authentication methodSMS OTP
Signature typeSES
Audit trailFull timestamp log
Document retention6 years
EncryptionTLS 1.2/1.3 and AES-256

Platform and device support

signNow works in modern browsers on desktop and mobile devices, with secure connections and app support for signing on the go.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows 10+, macOS, iOS, Android
  • Mobile access signNow mobile apps on iOS and Android

For managed deployments, confirm browser policy, mobile device controls, and account access rules before rollout. Enterprise teams often pair browser support with SSO, API access, and retention settings so signing records stay consistent across departments and regulated document types.

Security and compliance

Transport security:

TLS 1.2/1.3 in transit

Storage encryption:

AES-256 at rest

Control assurance:

SOC 2 Type II available

Security management:

ISO 27001 certified

Privacy controls:

GDPR compliant handling

Healthcare compliance:

HIPAA support with BAA

Real-world use cases

Customer stories show how signNow fits document-heavy work where speed, compliance, and clarity matter more than paper handling.

Property operations

A property operations team needed faster turnaround on lease packets and renewals.

  • Tim Martin, Founder, Martin Properties, used signNow for online execution.
  • Mobile and offline signing helped keep documents moving.

The workflow supported efficient document return while preserving compliance and built-in security for remote real estate transactions.

Distribution operations

A software distribution team needed better internal and external document flow.

  • Bob Dutkowsky, CEO, Tech Data, used signNow to improve service.
  • The team focused on speed to revenue and customer service.

The result was a more coordinated signing process that fit both customer-facing and internal approval needs.

Practical setup guidance

A careful setup improves consistency, reduces signing errors, and keeps the record usable if a document is later reviewed or challenged.

Match verification to document risk

Use stronger verification for higher-risk documents, such as finance, healthcare, or legal agreements. SMS OTP may be enough for routine forms, but sensitive workflows often need stronger identity checks, clear consent capture, and a complete audit trail that can support later review.

Standardize recurring document templates

Keep document templates consistent across teams. Standard fields, signer order, and naming reduce errors, make routing easier to review, and help staff avoid sending incomplete forms. Reuse approved layouts for leases, consent forms, and internal approvals whenever the content repeats.

Define retention before sending

Set retention rules before rollout. Align signed-record storage with HIPAA, FINRA, or internal policy requirements, and make sure completed files remain searchable and exportable. Retention planning matters because a valid signature still needs a preserved record to be useful later.

Restrict access by role

Limit access to signing records and admin tools. Use role-based permissions, SSO where available, and controlled provisioning so only authorized staff can send, edit, or export documents. Access control reduces accidental changes and makes the audit trail easier to trust.

FAQ and troubleshooting

These answers focus on plan limits, compliance requirements, and recordkeeping details that matter when electronic signatures need to hold up in practice.

signNow Business starts at $8/user/mo on annual billing. It includes legally binding eSignatures, audit trails, templates, mobile apps, and compliance support such as ISO 27001, SOC 2, and GDPR. Pricing is higher on month-to-month billing.

signNow supports HIPAA workflows when a BAA is in place. HIPAA does not require a specific signature technology, but it does require access controls, integrity controls, audit controls, and retention of signed records for 6 years under 45 CFR 164.530(j)(2).

For U.S. enforceability, ESIGN and UETA focus on intent, attribution, and record integrity. signNow provides audit trails, timestamps, and tamper-evident records that help document the signing event, but legal effect still depends on the transaction and proper consent.

Bulk send is included in Business Premium and above. If you need one document sent to many recipients, upgrade from the Business plan or use a higher tier that includes bulk send and related workflow controls.

signNow supports audit trails with timestamps, signer details, and document history. For regulated records, 21 CFR Part 11 workflows may require stronger access controls, unique user IDs, and documented validation beyond basic signing features.

The 7-day free trial requires no credit card. If you need longer-term use, paid plans add unlimited users, while the Site License supports high-volume usage with SSO, full API access, and add-ons for HIPAA or 21 CFR needs.

Vendor comparison at a glance

The table below compares core signing capabilities and limits across leading vendors using verified pricing and feature data.

signNowDocuSignAdobe SignPandaDoc
Audit trailYesYesYes
HIPAA supportYesYesYes
Envelope capNo cap100/yrNot verified
Starting price$8/user/mo$15/user/mo$14/user/mo

Rollout and retention timeline

This timeline combines adoption steps with retention facts so teams can plan rollout and recordkeeping together.

Day 1:

Set up the account, templates, and signer roles.

Day 2:

Send the first document and confirm delivery.

Week 1:

Onboard the team and review access rules.

Week 2:

Apply retention rules for regulated records.

HIPAA records:

Keep signed PHI records 6 years per 45 CFR 164.530(j)(2).

Free trial:

Use the 7-day trial with no credit card.

Business plan:

Annual billing starts at $8/user/mo.

Enterprise rollout:

Add advanced integrations and signer controls as needed.

Risks of improper use

Weak attribution

Document may be harder to enforce.

Missing logs

Audit evidence may be challenged.

Retention gap

HIPAA records may fail review.

Validation failure

Part 11 records may be rejected.

What the audit trail records

The audit trail captures the technical evidence behind a signature, not just the final signed file.

01

Signer authentication:

Authenticate the signer before access is granted.
02

Timestamp capture:

Capture UTC timestamps for each action.
03

Document hashing:

Hash the document before and after signing.
04

Tamper-evident sealing:

Apply a tamper-evident seal to the file.
05

Audit trail storage:

Store the event history with the signed PDF.
06

Retrieval and export:

Export the trail for review or evidence.

Pricing and plan features

Pricing and feature data below reflects verified entry-tier information and plan details available from the provided ground truth.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedYesNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating