Digisign Electronic Signature for Secure Signing
Award-winning eSignature solution
What digisign electronic signature means
Digisign electronic signature is a digital way to sign documents and record consent without printing, scanning, or mailing paper. In practice, a sender uploads a document, adds signature fields, and routes it to one or more signers. Each signer reviews the file, verifies identity if required, and signs on a browser or mobile device. signNow then records the signing event, preserves the document history, and creates an audit trail that helps show who signed, when they signed, and what they signed.
Why it matters legally
Digisign electronic signature reduces paper handling, speeds approvals, and supports enforceability when the signer’s intent, consent, and record retention are documented under ESIGN and UETA.
Common signing challenges
Signer confusion can delay completion when instructions, fields, or required attachments are not clear before sending. Weak identity checks can make it harder to prove who actually signed a document later. Missing audit details can create disputes about timing, order, or document changes after signing. Poor retention practices can leave teams without the records needed for compliance reviews or litigation.
Who uses it and where
Real estate
Real estate teams use digisign electronic signature for leases, rental applications, and closing documents.
Regulated workflows
Healthcare and finance teams use it for patient forms, approvals, disclosures, and consent records.
Best ROI. Our customers achieve an average 7x ROI within the first six months.
Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
Intuitive UI and API. Sign and send documents from your apps in minutes.
Typical users and roles
A director of NetSuite operations at Xerox uses signNow to route the right signatures on the right documents in the right formats. That kind of workflow fits finance, operations, and back-office teams that need structured approvals tied to ERP data and controlled document versions. A COO at a growth-stage services firm uses signNow because customers can sign quickly without extra training. This suits teams that send contracts, onboarding forms, and service agreements to external parties who need a simple signing experience on desktop or mobile.
Key features and benefits
signNow supports practical signing workflows that balance speed, recordkeeping, and control for U.S. business and compliance needs.
Workflow routing
Create signing workflows that reduce manual follow-up and keep approvals moving across departments, clients, and vendors.
Mobile signing
Capture signatures on desktop and mobile devices so signers can complete documents without printing or scanning.
Audit trail
Track each action in a tamper-evident audit trail that supports review, dispute handling, and recordkeeping.
Templates
Reuse approved forms and field layouts to standardize recurring documents and reduce setup time.
Signing order
Send documents to multiple signers in sequence or in parallel when the process requires controlled order.
Identity checks
Collect signatures with access controls and authentication options that help support regulated workflows and internal policy.
How the signing flow works
The signing process follows a simple sequence from document upload to completed record storage.
Prepare file: Upload the document and place signature fields. Route signers: Add recipients and set the signing order. Collect signatures: Signer reviews and completes the document. Record completion: signNow stores the signed file and audit trail.
Quick setup steps
Use a short setup sequence to prepare and send a document for signature.
Upload:
Upload the document into signNow. Place fields:
Add fields for signatures, dates, and initials. Send:
Enter signer emails and send the request. Finish:
Review the completed file and download it.
Recommended workflow settings
Set identity checks, signature strength, retention, and encryption to match the document’s legal and operational needs.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for higher assurance |
| Signature type | SES for routine contracts |
| Audit trail | Enable full event logging |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Platform and device support
Use a modern browser or mobile device with secure HTTPS access for browser-based signing and document review.
Desktop browsers Chrome, Firefox, Edge, and Safari Operating systems Windows, macOS, iOS, and Android Mobile devices iPhone, iPad, and Android phones
For managed deployments, confirm browser policy, mobile device controls, and identity requirements before rollout. signNow works across Windows, macOS, iOS, and Android, which helps teams support office and field users without separate signing tools.
Security and compliance snapshot
Transport security:
Data encryption:
Independent controls:
Information security:
Healthcare compliance:
Privacy and EU use:
Real-world use cases
These examples show how signNow fits document-heavy teams that need secure signing, clear records, and practical workflow control.
Enterprise operations
Xerox needed flexible routing for documents tied to NetSuite workflows.
- Right signatures on the right documents.
- Integration with NetSuite kept formats consistent.
The workflow supported controlled routing, faster turnaround, and better alignment between document formats and internal systems.
Real estate
Martin Properties needed to execute documents online with compliance and built-in security.
- Mobile and offline signing supported field work.
- Paper handling dropped across recurring property documents.
The process fit property workflows that depend on quick execution, mobile access, and reliable recordkeeping for lease and related documents.
Best practices for rollout
A clear setup policy helps teams keep signing fast while preserving the records needed for review, compliance, and dispute handling.
Route by role
Match authentication to risk
Maintain clean templates
Define retention early
Rollout and retention timeline
Plan the rollout and retention rules together so the signing process and recordkeeping stay aligned from the start.
Day 0:
Day 1:
Week 1:
7-day trial:
HIPAA retention:
Part 11 records:
UETA coverage:
Enterprise rollout:
Risks of poor implementation
Weak attribution
Missing audit trail
No BAA
Part 11 gaps
What the audit trail records
The audit trail captures identity, timing, integrity, and retrieval details that support later review of the signed record.
Signer authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Audit trail storage:
Retrieval and export:
Pricing and feature snapshot
Pricing reflects verified annual-billing entry tiers and published limits from the provided data set.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7-day trial | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Yes, Business Premium | Not verified | Not verified | Not verified | Not verified |
| Audit trail | Included | Included | Included | Included | Included |
| Envelope cap | No cap | 100/user/year | Not verified | Not verified | Not verified |
FAQ and troubleshooting
These answers focus on plan limits, compliance requirements, and recordkeeping issues that affect real signing workflows.
signNow Business includes legally binding eSignatures, audit trails, templates, and mobile apps. If a signer cannot complete the document, check field placement, recipient email, and whether the correct workflow was sent.
The Business Premium plan adds bulk send, quick invite links, and request payments. If bulk sending is missing, confirm the account is on Business Premium or Enterprise, because entry plans do not include that feature.
HIPAA use requires a BAA and proper safeguards for PHI. signNow supports HIPAA workflows, but the covered entity must still configure access controls, audit trails, and retention to meet 45 CFR 164.312 and 164.530(j)(2).
21 CFR Part 11 workflows need validation, unique user IDs, secure audit trails, and two-component signatures. signNow can support regulated use, but the process must be configured to preserve timestamps, history, and signer identity.
The Site License adds SSO, full API access, phone support, and HIPAA or 21 CFR options as add-ons. If your team needs centralized identity control, this plan is the relevant starting point.
ESIGN and UETA require intent, consent, and attribution. If a signed file is disputed, the audit trail, signer authentication, and document history are the main records used to show who signed and when.
Key performance indicators that demonstrate SignNow's proven track record.