PricingContact salesFree trialPricingSupportRequest a demo

Digital Signature Kya H for Secure eSigning

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What a digital signature is

A digital signature is a cryptographic way to sign an electronic document and prove who signed it and whether the file changed after signing. In the U.S., it works by using public key infrastructure, or PKI, to create a signer-specific signature tied to the document’s hash. When someone signs, the system records identity details, timestamps, and document integrity data. That makes the signature easier to verify, harder to alter, and more useful for business records and legal evidence.

Why digital signatures matter

Digital signatures reduce paper handling, speed approvals, and create stronger evidence of intent and integrity. Under ESIGN and UETA, they can be enforceable in U.S. transactions when consent, attribution, and record retention requirements are met.

Why teams look for DocuSign alternatives

Common digital signature challenges

  • Signer identity can be disputed if authentication is weak or audit data is incomplete.
  • Document changes after signing can break trust if tamper-evident controls are missing.
  • Teams may confuse electronic signatures with digital signatures and choose the wrong workflow.
  • Retention gaps can make signed records harder to defend in audits or litigation.

Who uses digital signatures

Business use

Organizations use digital signatures for contracts, approvals, disclosures, and consent forms across U.S. business workflows.

Document types

They fit lease agreements, patient forms, tax documents, vendor contracts, and internal approvals.

Typical users and personas

  • Real estate teams use digital signatures to move lease packets, disclosures, and closing documents faster. signNow customer stories in property workflows emphasize mobile signing, offline access, and fewer delays when parties are not in the same office or city.
  • Healthcare operations leaders use digital signatures for patient intake, consent forms, and internal approvals. signNow customer stories highlight secure handling, easier form completion on mobile devices, and workflows that support HIPAA-sensitive records when a BAA and proper controls are in place.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Core features and benefits

Digital signatures support faster approvals, stronger recordkeeping, and clearer evidence when organizations need secure electronic signing across departments.

Cryptographic proof

Create signer-specific records that link identity, document content, and timestamps, so each signed file is easier to verify and defend later.

Audit trail

Capture a complete signing history with views, clicks, timestamps, and completion events, which helps support audits and disputes.

Reusable templates

Use templates to standardize repeat agreements, reduce manual setup, and keep document language consistent across teams.

Mobile signing

Send documents from desktop or mobile, so signers can review and complete forms without waiting for office access.

Flexible routing

Route documents in sequence or parallel, which helps teams manage approvals without losing control of the process.

Status tracking

Track completion status in one place, so teams can see where a document is stuck and follow up faster.

Integrations that connect signing work

Connected systems move signed documents into the tools teams already use, reducing duplicate entry and keeping records aligned across departments.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How digital signatures work

A digital signature follows a short sequence that verifies identity, captures intent, and preserves the signed record for later review.

  • Open document: The signer opens the document and reviews the request.
  • Verify signer: The system verifies identity with the chosen authentication method.
  • Sign record: The signer applies the signature and completes required fields.
  • Seal and log: The platform seals the file and stores the audit trail.

Quick setup steps

Use a simple setup flow to prepare, send, and track a signed document without adding unnecessary steps.

  • Upload file:

    Upload the document you want signed.
  • Set recipients:

    Add signers and assign the signing order.
  • Add fields:

    Place signature and field locations.
  • Send request:

    Send the document for signature.
  • Track results:

    Review completion status and download the signed copy.

Recommended workflow setup

A secure signing setup should match the document’s sensitivity, retention needs, and identity assurance requirements.

SettingRecommendation
Authentication methodSMS OTP with ID verification
Signature typeCryptographic digital signature
Audit trailEnable full event logging
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works in modern browsers and mobile environments, with secure transport over TLS and support across desktop and mobile operating systems.

  • Desktop browsers Chrome, Firefox, Edge, and Safari
  • Operating systems Windows, macOS, iOS, and Android
  • Mobile devices iPhone, iPad, and Android phones

For regulated deployments, teams should also confirm device management, browser policy, SSO provisioning, and retention controls before rollout. Browser support, mobile access, and operating system coverage matter most when signers move between office and field devices.

Security and compliance

Transport security:

TLS 1.2/1.3 in transit

Storage encryption:

AES-256 at rest

Security certification:

SOC 2 Type II available

Information security:

ISO 27001 certified

Healthcare compliance:

HIPAA support with BAA

Regulated workflows:

eIDAS and 21 CFR Part 11 support

Real-world use cases

Customer stories show how digital signatures fit different document types, approval paths, and compliance needs across U.S. organizations.

Real estate operations

A real estate operations team needs faster lease execution across multiple locations and devices.

  • Tim Martin at Martin Properties used online execution for document turnaround.
  • Mobile and offline signing supported field-based workflows.

The workflow reduced paper handling and helped keep lease documents moving when parties were remote. The customer story emphasizes compliance, mobile access, and efficient routing of forms to the right people without waiting for in-person signatures.

Enterprise operations

A technology services team needs flexible routing and system integration for internal and external approvals.

  • Kodi-Marie Evans at Xerox highlighted NetSuite-based flexibility.
  • The team needed the right signatures on the right documents.

The integration-focused workflow improved document routing and helped match signatures to the correct formats and records. The customer story shows how signNow can fit structured enterprise processes where systems, approvals, and document versions must stay aligned.

Best practices for digital signatures

Good signing practices focus on identity, record integrity, access control, and retention so the process stays defensible and easy to manage.

Match authentication to risk

Use stronger authentication for contracts, healthcare records, and other sensitive documents. SMS OTP, ID verification, or two-factor methods create better attribution than simple email-only signing, especially when the record may need to stand up in an audit or dispute.

Simplify the signing path

Keep the signing flow short and specific. Only request fields that are necessary for the transaction, and place signature fields where signers expect them. Clear layouts reduce errors, improve completion rates, and make the signed record easier to review later.

Preserve records together

Store signed documents with the audit trail and retention policy together. If the record may be subject to HIPAA, 21 CFR Part 11, or internal governance rules, preserve the signed file, event history, and access logs in one controlled system.

Control access carefully

Review permissions, templates, and user provisioning regularly. Limit who can send, approve, or export documents, and remove access when roles change. That reduces accidental misuse and keeps the signing process aligned with company policy.

Rollout and retention timeline

A rollout timeline should cover setup, first use, team onboarding, and the retention rules that govern signed records.

Day 0:

Set up the account, templates, and user roles.

Day 1:

Send the first document for signature.

Week 1:

Onboard the core team and review permissions.

7-day trial:

Free trial lasts 7 days, no credit card required.

HIPAA retention:

Keep signed PHI records 6 years per 45 CFR 164.530(j)(2).

Part 11 records:

Retain document history and timestamps for regulated records.

UETA adoption:

UETA has been adopted in 49 states, plus D.C., Puerto Rico, and the U.S. Virgin Islands.

Annual review:

Review retention, access, and authentication settings each year.

Risks of improper use

Weak attribution

The record may be harder to enforce.

Missing audit trail

A court may question document integrity.

Retention gaps

The file may fail compliance review.

No BAA

PHI handling may violate HIPAA.

Consent failure

The signature may not satisfy ESIGN.

What happens in the audit trail

An audit trail records the technical evidence that supports identity, integrity, and later review of the signed document.

01

Signer authentication:

The signer is linked to the record through the chosen authentication method.
02

Timestamp capture:

Each action is captured with a precise UTC timestamp.
03

Document hashing:

The document hash changes if the file is altered.
04

Tamper-evident sealing:

The signed file receives a tamper-evident seal.
05

Audit export:

The audit trail can be exported with the signed document.
06

Retrieval:

The record remains available for later review and dispute support.

Vendor comparison

A short comparison helps show how signNow fits against other major eSignature tools on legal basics, limits, and entry pricing.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETAYesYesYes
Audit trailYesYesYes
HIPAA supportYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Envelope capNo cap100 envelopes/yearNot verified

Pricing and plan snapshot

Pricing and plan features vary by vendor, so a short snapshot helps compare starting cost, trial access, and key signing capabilities.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendYesYesNot verifiedYesNot verified
Audit trailYesYesYesYesYes
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified

FAQ and troubleshooting

These answers focus on plan limits, compliance needs, and signNow features that affect signing, retention, and evidence.

signNow Business includes legally binding eSignatures, audit trails, templates, and mobile apps. If a signer says the record is incomplete, confirm the document history and completion status before re-sending.

For HIPAA workflows, signNow supports compliance with a BAA. If a healthcare team cannot use a document, confirm the account has the required agreement, encryption controls, and retention settings for PHI.

Business Premium includes bulk send. If you need to send one document to many recipients, upgrade from Business or use a plan that supports bulk distribution and quick invite links.

Enterprise adds advanced signer authentication. If a transaction needs stronger identity proof, use the higher tier or configure SMS OTP and ID verification where the workflow requires it.

The audit trail records signer activity, timestamps, and document history. If a dispute arises, export the signed file and history together so the evidence stays complete and easier to review.

signNow supports ESIGN and UETA compliance for U.S. transactions. If a document must meet a specific rule, check whether the workflow also needs HIPAA, 21 CFR Part 11, or eIDAS controls.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating