PricingContact salesFree trialPricingSupportRequest a demo

Din Digital Signature for Secure eSigning

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What a digital signature is

A digital signature is an electronic signature that uses cryptographic methods to verify who signed a document and to detect later changes. In practice, signNow applies signing workflows that let a sender prepare a document, route it to one or more signers, and capture a tamper-evident record of the action. The signed file, along with its audit trail, helps show intent, identity, and document integrity for U.S. business transactions under ESIGN and UETA.

Why digital signatures matter

A digital signature reduces paper handling, speeds approvals, and creates a record that can support enforceability under ESIGN and UETA when the signer’s intent and identity are documented. In signNow, that means faster turnaround, clearer accountability, and a defensible signing record for business use.

Why teams look for DocuSign alternatives

Digital signature pain points

  • Signer identity can be hard to prove when teams rely on weak authentication or shared inboxes.
  • Documents may be delayed when approval chains are unclear or signers are added in the wrong order.
  • Audit evidence can be incomplete if teams skip timestamps, access logs, or final document retention.
  • Compliance gaps appear when regulated records are signed without the right controls, retention, or BAA coverage.

Who uses digital signatures

Real estate

Real estate teams use digital signatures for leases, disclosures, and rental applications that need fast turnaround.

Healthcare

Healthcare organizations use digital signatures for intake forms, consent records, and HIPAA-covered workflows.

People who benefit most

  • Handles lease packets, addenda, and tenant approvals in high-volume property operations. signNow fits teams that need quick routing, mobile signing, and a clear record for each transaction, especially when deals move between office staff, agents, and clients across locations.
  • Coordinates patient forms, consent documents, and internal approvals where HIPAA controls matter. signNow supports workflows that need audit trails, access controls, and BAA-backed handling of PHI without forcing staff to leave their existing document process.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Core features and benefits

signNow supports document workflows that need speed, traceability, and controlled access without adding unnecessary complexity.

Guided routing

Prepare documents once, then send them through a guided signing flow that reduces manual follow-up and keeps each signer on the right step.

Audit trail

Capture signer actions in a record that supports identity review, timing checks, and later verification of the signed file.

Reusable templates

Use templates for repeat documents so teams can reuse approved layouts without rebuilding each packet from scratch.

Mobile signing

Collect signatures on desktop or mobile so signers can complete documents without being tied to one device.

Access control

Control who can sign, view, or edit documents with role-based access that fits internal approval processes.

Document history

Keep signed files organized with document history that helps teams find completed records when they need them.

Connected workflows and systems

Connected systems move documents into signing workflows, then return completed records to the tools teams already use.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

The signing flow follows a simple sequence from document preparation to final storage and verification.

  • Prepare document: The sender uploads a document and places signature fields.
  • Route signers: The sender adds recipients and sets the signing order.
  • Sign document: Each signer reviews, signs, and completes their assigned step.
  • Finish and store: signNow stores the completed file and audit record.

Quick setup steps

Use a short setup sequence to prepare, send, and store a signed document.

  • Upload:

    Upload the file and add signature fields.
  • Assign:

    Choose recipients and assign the signing order.
  • Send:

    Send the document and monitor progress.
  • Save:

    Download the completed record for storage.

Recommended workflow setup

A controlled setup helps teams balance speed, identity checks, and recordkeeping for U.S. signing workflows.

SettingRecommendation
Authentication methodSMS OTP
Signature typeSES for routine contracts
Audit trailEnable full event logging
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works across major browsers and mobile operating systems, so teams can sign and send documents from desktop or handheld devices.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows 11, macOS, iOS, Android
  • Mobile devices iPhone, iPad, and Android phones

For regulated use, organizations should confirm browser updates, device management, and access policies before rollout. Mobile signing is practical for field teams, but enterprise deployments may also need SSO, API access, and retention controls aligned with internal policy and compliance obligations.

Security and compliance controls

Transport security:

TLS 1.2/1.3 in transit

Storage encryption:

AES-256 at rest

Control assurance:

SOC 2 Type II available

Security management:

ISO 27001 certified

Healthcare compliance:

HIPAA support with BAA

Regulated records:

21 CFR Part 11 support

Real-world use cases

These examples show how signNow fits document-heavy workflows where speed, traceability, and system alignment matter.

Property operations

A property operations leader needed faster lease execution across distributed teams and clients.

  • Used signNow for online lease packets.
  • Reduced back-and-forth on signatures.
  • Kept a clear completion record.

The workflow supported faster document turnaround and easier coordination across office and field staff, while preserving a record of who signed and when. That matters when lease packets move quickly and multiple parties need the same document set in a consistent format.

ERP operations

A NetSuite operations director needed flexible signature routing for documents tied to ERP processes.

  • Integrated signNow with NetSuite workflows.
  • Matched signatures to document formats.
  • Kept approvals aligned with system data.

The integration helped route the right documents to the right people without manual re-entry. For teams that rely on ERP data, that reduces friction, keeps records aligned, and makes completed documents easier to reconcile with internal systems.

Best practices for signing workflows

Good signing practices reduce disputes, support compliance, and make completed records easier to manage later.

Set signer order clearly

Use role-based routing so each signer receives the document only when their step is due. This reduces confusion, limits unnecessary access, and keeps approval chains aligned with internal policy.

Match authentication to risk

Require stronger authentication for sensitive records, especially healthcare, finance, or legal files. Match the method to the risk level so the signature record supports later review and attribution.

Align retention with regulation

Keep retention rules tied to the document type and governing standard. For HIPAA-covered records, retain signed documents for 6 years from the required date under 45 CFR 164.530(j)(2).

Check the audit record

Review audit trails before archiving completed files. Confirm timestamps, signer identity details, and document history are present so the record is easier to defend if a dispute arises.

Troubleshooting and FAQs

These answers focus on plan limits, compliance needs, and recordkeeping issues that affect signing workflows in the U.S.

signNow Business includes legally binding eSignatures, audit trails, templates, and mobile apps. If a signer cannot complete a document, confirm the recipient address, signing order, and whether the document was sent from the correct account.

For HIPAA workflows, signNow supports HIPAA compliance with a BAA. The account must be set up with the right agreement and controls before any PHI is handled, and signed records should follow the 6-year retention rule in 45 CFR 164.530(j)(2).

signNow Business Premium includes bulk send. If the option is missing, check whether the account is on the Business plan or another tier that does not include bulk sending, and verify that the sender has permission to use that feature.

signNow provides audit trails that record signer activity, timestamps, and document history. If the record looks incomplete, verify that the document was fully completed and that no steps were skipped before download or export.

The Business plan is priced at $8/user/month when billed annually, while higher tiers add features such as bulk send, advanced authentication, and integrations. If pricing differs, confirm the billing cycle and plan name before comparing options.

ESIGN and UETA support enforceability for electronic signatures in the U.S. If a document needs stronger evidence, use signNow’s audit trail, signer authentication, and retention controls so the record better supports attribution and intent.

Vendor comparison at a glance

The table below compares core eSignature capabilities and pricing signals across leading vendors.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETAYesYesYes
Audit trailsYesYesYes
HIPAA supportYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Envelope capNo cap100 envelopes/yearNot verified

Rollout and retention timeline

This timeline combines rollout milestones with retention and policy facts that affect U.S. signing records.

Day 1:

Set up the account and prepare the first document.

Day 2:

Send the first signature request to one signer.

Week 1:

Onboard the team and confirm routing rules.

7-day trial:

Free trial lasts 7 days, no credit card required.

HIPAA retention:

Retain signed PHI records for 6 years per 45 CFR 164.530(j)(2).

UETA adoption:

UETA has been adopted in 49 states, plus D.C., Puerto Rico, and the U.S. Virgin Islands.

Annual review:

Review access, retention, and authentication settings each year.

Archive export:

Export completed files before policy changes or system migration.

Risks of poor signature handling

Weak attribution

Document may be harder to enforce.

Missing audit trail

Audit evidence may be challenged.

No BAA

HIPAA records may fail review.

Poor retention

Signed record may be disputed.

What happens in the audit trail

The audit trail records technical events that help show who signed, when they signed, and whether the file changed later.

01

Signer authentication:

Verify the signer with the selected authentication method.
02

Timestamp capture:

Record the UTC timestamp for each action.
03

Document hashing:

Hash the document before and after signing.
04

Tamper-evident sealing:

Seal the file so later edits are detectable.
05

Audit log binding:

Store the event log with the signed PDF.
06

Audit export:

Export the audit trail for review or evidence.

Pricing and plan comparison

Pricing below reflects verified entry-level information and plan notes from the provided ground truth.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo annual$15/user/mo annual$14/user/mo annual$19/user/mo annual$15/user/mo annual
Free trial7-day trialNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumPlan dependentPlan dependentPlan dependentPlan dependent
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating