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Docusign Gen for eSignature With SignNow

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E-signature frame illustration

Award-winning eSignature solution

What SignNow does for eSignatures

SignNow is an electronic signature platform that lets U.S. businesses prepare, send, sign, and store documents online. It replaces paper routing with digital workflows, so teams can collect signatures from desktops or mobile devices, keep a time-stamped audit trail, and preserve completed records for later review. Under ESIGN and UETA, those signatures can carry legal effect when the signer intends to sign and the record remains attributable, intact, and properly retained.

Key features for faster eSignature workflows

SignNow organizes signing work around reusable tools, clear tracking, and secure controls that help teams complete agreements with less manual effort.

Centralized sending

Create, send, and track signing requests from one workspace, with templates that reduce repetitive setup and help teams keep documents moving without manual follow-up.

Reusable templates

Use reusable fields and templates to standardize forms, reduce entry errors, and keep recurring agreements aligned across departments and document types.

Status visibility

Monitor signer progress with status updates, reminders, and completion tracking, so teams can see where a document is stalled and respond faster.

Audit-ready records

Keep a complete record of views, signatures, and timestamps, giving teams a clear audit history for internal review and dispute evidence.

Mobile signing

Support mobile signing on iOS and Android, making it easier for reviewers and signers to complete documents away from a desk.

Security controls

Match extra assurance needs with authentication options and compliance features that support regulated work, including HIPAA, SOC 2 Type II, and ISO 27001 environments.

Security and compliance controls

Encryption in transit:

TLS 1.2/1.3, AES-256 protected

Privacy standards:

GDPR and CCPA supported

Security audit:

SOC 2 Type II available

Healthcare compliance:

HIPAA support with BAA

Information security:

ISO 27001 certified environment

Regulated records:

21 CFR Part 11 controls
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  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

How the signing flow works

SignNow follows a simple flow from document preparation to signed completion, with tracking and records preserved at each step.

  • Prepare: Upload the document and place fields where each signer must act.
  • Send: Add recipients, set the signing order, and send the request.
  • Sign: Signer reviews, completes, and signs from browser or mobile.
  • Complete: SignNow records completion, stores the audit trail, and preserves the file.

Ways to send and sign

  1. Use the web app when you need to prepare documents, assign fields, and send agreements from a browser on any managed desktop or laptop.
  2. Use the mobile app when signers need to review and sign on iOS or Android devices while away from the office or jobsite.
  3. Use kiosk mode for in-person signing at a front desk, reception area, or event counter where one shared device handles multiple signers.
  4. Use shareable signing links when you need to collect signatures from a wider audience without managing each recipient manually in the sending workflow.

Integrations that connect document workflows

Connect SignNow to business systems so documents move from CRM, ERP, storage, and project tools without repeated manual entry or file handling.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Who benefits most from SignNow

  • A director of NetSuite operations in a distributed enterprise needs routing that matches business rules, document formats, and approval paths. SignNow fits that work when teams need integrations, consistent signer order, and records that support internal controls and compliance reviews across departments and regions with less manual coordination than paper routing requires. The workflow is especially useful when the same process repeats for many offices or operating units across the organization, because templates and permissions reduce variation and keep oversight centralized beyond a single team owner or local coordinator without losing flexibility at the document level within the process structure described in the customer story sample for Xerox and Tech Data. The workflow is especially useful when the same process repeats for many offices or operating units across the organization, because templates and permissions reduce variation and keep oversight centralized beyond a single team owner or local coordinator without losing flexibility at the document level.
  • A founder in real estate or healthcare often needs fast signature turnaround from clients, patients, and partners on mobile devices. SignNow helps these teams send leases, consent forms, and intake documents with simple signing steps, reminders, and audit trails that support remote work, field visits, and time-sensitive approvals.

What the audit trail records

This view focuses on the evidence chain inside the completed record rather than the steps used to set up a signing request.

01

Signer authentication:

Verifies the signer through the selected authentication method.
02

Timestamp capture:

Captures each action with UTC timestamps and event order.
03

Document hashing:

Hashes the document so later changes break verification.
04

Tamper-evident seal:

Applies a tamper-evident seal to the completed file.
05

Event history:

Stores signer activity and delivery events in the record.
06

Trail export:

Exports the trail for review, audit, or dispute support.

FAQ and troubleshooting

These questions cover signing, compliance, and plan details that matter when teams use SignNow for regulated or everyday business documents.

If a healthcare workflow must meet HIPAA requirements, use a BAA, unique user IDs, access controls, and audit trails. SignNow supports HIPAA-compliant workflows when the customer signs the required agreement and configures retention, authentication, and logging to protect PHI. Keep signed records for 6 years under 45 CFR 164.530(j)(2).

If a federal or FDA-regulated record needs stronger assurance, enable authentication that meets the policy requirement and preserve the audit trail. For 21 CFR Part 11 use cases, SignNow records timestamps, document history, and user activity, which helps support validation and signature traceability in controlled environments.

If a signer cannot open a document in the browser, check whether the invitation link expired or the recipient used the wrong email. SignNow sending, reminders, and status tracking help teams resend documents, replace recipients, and confirm delivery without rebuilding the entire workflow.

If bulk sending is not available, confirm the plan. Business Premium includes bulk send, while Business focuses on core eSignature workflows, templates, and unlimited users. Enterprise adds advanced authentication and deeper configuration, which can matter when many recipients must receive similar documents at once.

If a document needs a legal record, export the completed file and audit trail after signing. SignNow keeps timestamps, signer activity, and document history so teams can review who signed, when, and from which record sequence if a dispute or compliance review arises.

If a contract needs evidence in the U.S., rely on ESIGN and UETA rules together with signer intent, attribution, and a preserved audit trail. Electronic signatures are generally admissible when the system shows who signed and the record remains tamper-evident after completion.

Vendor feature comparison

SignNow appears first as the recommended option, followed by leading vendors for a side-by-side feature check.

Recommended SignNowDocuSignAdobe Acrobat SignPandaDoc
ESIGN and UETA supportYesYesYes
Audit trail availableYesYesYes
Bulk send availabilityBusiness PremiumTieredSeat based
Starting price$8/user/mo$15/user/mo$14/user/mo
Envelope capNo cap100/user/yearTier limits

Record-keeping best practices

Good record handling helps preserve evidence, meet retention rules, and reduce the chance that a completed signature becomes difficult to verify later.

Match retention to the rule

Set retention rules for regulated records and note the governing rule inline, such as HIPAA 45 CFR 164.530(j)(2) for PHI documents. Keep exports in a controlled archive so the signed file and the audit trail remain together for later review or litigation support.

Keep the audit trail together

Export the completed audit trail with each signed file, then store both in the same secure repository. This helps preserve signer identity, timestamps, and delivery history if the original workspace changes or needs to be audited by internal compliance staff.

Restrict record access

Use access controls that limit who can view, download, or resend signed records. Separate draft documents from final records, especially when internal teams handle financial, healthcare, or HR files that contain PII or PHI.

Standardize the signing process

Review mobile and browser policies before rollout so iOS, Android, Chrome, Firefox, Safari, and Edge users all complete the same signing flow. Pair that review with training on reminders, delegated sending, and final record export.

Pricing and feature comparison

Pricing reflects verified annual starting prices and plan notes from the supplied source data, with unknown items marked as Not verified.

FeaturesSignNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumAvailableAvailableAvailableAvailable
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified

Legal standing in U.S. transactions

Under ESIGN and UETA, SignNow signatures can be admissible when the record shows signer intent, attribution, and a preserved audit trail. Wills and certain court orders remain excluded, and some transactions still require wet ink or notarization under state law.

Why teams look for DocuSign alternatives
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ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating