FeaturesSign, send, track, and securely store documents using any device. No training or downloads required.See all features
SolutionsairSlate SignNow empowers organizations to speed up document processes, reduce errors, and improve collaboration.See all solutions
IntegrationsIntegrate airSlate SignNow with the apps you use and love.See all integrations
DevelopersEmbed eSignatures into your document workflows. Get 250 free signature invites.Learn more about API
PricingContact salesFree trial
PricingSupportRequest a demo

Easiest Way to Create Electronic Signature with SignNow

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What an electronic signature is

An electronic signature is a digital mark or action that shows a person intends to sign a record. In SignNow, users can upload a document, place signature fields, and send it for signing without printing or scanning. The platform captures timestamps, signer details, and document history so the completed file can support U.S. business use under ESIGN and UETA.

Core features and practical benefits

These features help teams route, sign, and store documents with less manual coordination and clearer compliance evidence.

Reusable templates

Create reusable workflows for contracts, NDAs, and forms, while keeping signer history and document status organized in one place.

Routing control

Send documents in a clear sequence so each recipient signs in the right order without manual follow-up work.

Audit trail

Track every action with timestamps, signer identity details, and tamper-evident history for later review or dispute support.

Flexible signing

Use mobile apps, kiosk mode, and shareable links to fit office, field, and remote signing scenarios.

Integrations

Connect to CRM, ERP, cloud storage, and project tools to keep documents moving through existing systems.

Security controls

Apply access controls and encryption to help protect signed records and support regulated workflows.

Why electronic signatures matter

Electronic signatures reduce paper handling, shorten approval cycles, and create records that fit U.S. business requirements under ESIGN and UETA when consent, intent, and attribution are captured properly.

Why teams look for DocuSign alternatives
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Signer authentication and certificates

PKI:

PKI-based signature support

X.509 certificates:

X.509 certificate chain

2FA:

Two-factor login option

SMS OTP:

SMS OTP support

ID verification:

Identity verification available

Access control:

Role-based signer access

Quick steps to get started

Start with the file, place the fields, and send it to the people who need to sign.

  • Add file:

    Upload the document you want signed.
  • Prepare fields:

    Place signature fields and signer order.
  • Send for signature:

    Send the request to recipients.
  • Save records:

    Download the completed file and log.

How the signing flow works

The process moves from document setup to routing, then to storage, while SignNow records activity for later review.

  • Prepare: Create the document and place fields where signatures belong.
  • Route: Invite each signer in the needed order.
  • Monitor: Track responses and resend only when needed.
  • Archive: Store the completed file with its record history.

Who uses electronic signatures

Legal teams

Legal teams use electronic signatures for contracts and amendments, with access controls and reusable templates helping them route documents in a consistent order.

HR and operations

HR and operations teams use them for onboarding forms, policy acknowledgments, and consent documents, especially when managers and employees need quick turnaround.

Integrations that fit document workflows

SignNow connects with business systems that already store customer data, route approvals, or manage document archives, reducing duplicate entry and manual handoffs.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Signing workflow pain points

  • Teams often delay signing because documents require manual routing, repeated reminders, and separate approval tracking across departments.
  • Wrong signer order can slow execution when internal reviewers, managers, or clients must sign in a fixed sequence.
  • Mobile users may abandon a packet if fields are too small, labels are unclear, or forms are not optimized for phones.
  • Permission mistakes can expose drafts or completed agreements to users who should only view final signed copies.

Record-keeping best practices

Retention and archival decisions should follow the document type, governing rule, and evidence requirements for future review.

Export the full record

Export the signed PDF and audit trail together so the document and its evidence stay linked in one archive.

Apply the correct retention rule

Retain HIPAA-covered signed records for 6 years under 45 CFR 164.530(j)(2) when PHI is involved.

Use secure archival storage

Store completed files in encrypted repositories with access logging so only approved staff can retrieve them later.

Record the governing policy

Document the retention policy next to the workflow so reviewers know which regulation or internal schedule applies.

What the audit trail records

A signed file is only part of the record; the audit trail captures the system evidence behind each signing event.

01

Signer authentication:

Verify the signer before any record changes.
02

Timestamp capture:

Record the exact UTC action time.
03

Document hashing:

Hash the document after each signing event.
04

Tamper-evident sealing:

Seal the file against later edits.
05

Audit entry:

Store signer actions in the audit log.
06

Audit export:

Export the trail for legal review.

Risks of poor eSignature handling

Weak evidence

Signature attribution can be challenged.

Audit gaps

Missing audit data reduces admissibility.

Compliance failure

Noncompliant records may be rejected.

Record loss

Lost retention can trigger disputes.

FAQ and troubleshooting for electronic signatures

This section answers configuration, compliance, and plan questions so teams can use SignNow more confidently for electronic signatures.

SignNow Business includes legally binding eSignatures, audit trails, templates, mobile apps, ISO 27001, SOC 2, and GDPR support. If a signer cannot complete a form, confirm the document format is supported and the signer received the correct invite link.

Business Premium adds bulk send and kiosk mode. If bulk sending is missing, the account may be on the Business plan, which does not include that feature. Enterprise or Business Premium is the correct plan tier for higher-volume sending.

SignNow supports HIPAA workflows when a Business Associate Agreement is in place. If you handle PHI, confirm the BAA is executed and that access controls, audit trails, and retention settings align with HIPAA Security Rule requirements in 45 CFR 164.312.

Under ESIGN and UETA, an electronic signature is admissible when it is attributable to the signer and tied to the record. If a dispute appears likely, export the audit trail and signed PDF so the timestamp, IP data, and history remain available.

The Site License adds SSO, full API access, and phone support. If your team needs centralized user control, the paid per-user plans may not fit as well as Site License for large deployments or regulated workflows.

For FDA-regulated electronic records, 21 CFR Part 11 requires secure audit trails, identity controls, and trusted timestamps. SignNow can support Part 11 workflows, but the system must be configured, validated, and used under your quality procedures.

Platform and browser support

SignNow is designed for modern browsers and supported desktop and mobile operating systems, with secure transport handled over TLS.

  • Browsers Chrome, Firefox, Safari, and Edge.
  • Desktop OS Windows and macOS desktops.
  • Mobile OS iOS and Android mobile apps.

For regulated deployments, confirm managed-device policies, authentication settings, and export processes before rollout so records stay accessible and defensible.

Signing workflow timeframes

These four stages show how quickly a document moves from setup to storage in SignNow.

01

Document preparation

Prepare the PDF, fields, and signer order before sending.
02

Delivery to signers

Delivery is immediate after you send the invite.
03

Signer turnaround

Signer completion depends on each recipient’s response time.
04

Completion and archival

Completed files and audit trail are archived right away.

Record retention schedule

Keep signed records according to the governing regulation or institutional policy, and retain related audit evidence with the signed file.

01

6 years for PHI records

HIPAA 45 CFR 164.530(j)(2) for signed PHI records.
02

As required by law

IRS 26 CFR 1.6001-1 for tax records.
03

As required by law

FINRA 4511 for broker-dealer records.
04

As required by law

SEC Rule 17a-4 for certain broker-dealer records.
05

Follow institution policy

FERPA for student records when retention applies.
Download signNow app
4.7 / 5 rating on
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating