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Electronic Signature Policy Example With SignNow

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What this policy example covers

An electronic signature policy example explains how an organization approves, sends, signs, stores, and retrieves records that are signed electronically. It defines who can sign, what authentication is required, how consent is captured, and how the final record is retained. In the U.S., this supports ESIGN and UETA use, while SignNow adds audit trails, mobile signing, templates, and role-based workflows that help teams keep records consistent and defensible.

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Recommended policy settings

Use this setup to align an electronic signature policy example with U.S. compliance, retention, and verification needs.

SettingRecommendation
Authentication methodTwo-factor authentication
Signature typeSES with stronger verification
Audit trailEnable full event history
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Security and compliance snapshot

Encryption in transit:

TLS 1.2/1.3 protects data in transit

Encryption at rest:

AES-256 protects stored records

Audit assurance:

SOC 2 Type II report available

Security management:

ISO 27001 certified environment

Healthcare compliance:

HIPAA support with BAA required

Legal validity:

ESIGN and UETA aligned workflows

Retention and recordkeeping practices

Use retention rules, secure archival, and audit trail export together so signed records remain usable, defensible, and easy to retrieve.

Keep record sets together

Set retention rules by record class and preserve the final signed PDF, audit trail, and related consent records together. For HIPAA-covered records, keep the signed record at least 6 years under 45 CFR 164.530(j)(2).

Export complete audit trails

Export the audit trail after completion and store it in a secure archive with the signed document. Include signer identity, timestamps, document hash, and delivery records so the file remains useful in disputes, audits, or internal reviews.

Protect archived records

Use encrypted storage with strict access controls for archived records. TLS 1.2/1.3 protects data in transit, and AES-256 protects stored files, which helps align retention processes with HIPAA, GDPR, and internal security requirements.

Review retention schedules yearly

Review retention schedules annually and map each document type to the correct rule before deletion. Keep business, legal, and HR records separate when different laws apply, such as IRS recordkeeping, FINRA retention, or HIPAA requirements.

Simple signing workflow

Follow a short workflow that keeps document preparation, sending, signing, and archival in a clear order.

  • Define the workflow:

    Map the document type to the right signer group and approval path.
  • Prepare the document:

    Add the required fields, signer order, and completion rules.
  • Deliver for signing:

    Send through SignNow and collect signatures on desktop or mobile.
  • Archive the record:

    Store the final PDF and audit trail in the archive.

Vendor features for electronic signatures

Compare core capabilities that matter for an electronic signature policy example across leading vendors, with signNow listed first as recommended.

SignNowDocuSignAdobe SignDropbox Sign
Audit trail and timestampsRecommendedYesYes
Mobile signing supportYesYesYes
ESIGN and UETA supportYesYesYes
HIPAA BAA availableYesYesYes
Envelope or send capsUnlimitedLimitedLimited

Document retention schedule

Match each signed document class to the rule that governs how long it must remain available, then archive the final record set together.

01

6 years for HIPAA records

HIPAA 45 CFR 164.530(j)(2)
02

As required for tax records

IRS 26 CFR 1.6001-1
03

At least 6 years

FINRA Rule 4511
04

Preserve per record type

SEC Rule 17a-4
05

Keep while needed

ESIGN and UETA records

Pricing and key plan features

Review verified starting prices and core plan notes for a policy example page, with SignNow listed first.

FeaturesSignNowDocuSignAdobe SignPandaDocDropbox Sign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendYesNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified

Frequently asked questions

Find practical answers to policy, retention, security, and plan questions that come up when teams use SignNow for eSignature workflows.

If the audit trail does not show a completed signature, check whether the document was sent from a Business, Business Premium, or Enterprise plan. SignNow records signer actions, timestamps, and document history, which supports ESIGN and UETA evidence.

If HIPAA records are in scope, confirm that a BAA is in place before using SignNow for PHI. HIPAA permits eSignatures, but the vendor must meet Security Rule safeguards, including access controls, audit controls, and unique user identification.

If a signer cannot open the document from a mobile browser, ask them to use the SignNow iOS or Android app or a current browser on iOS, Android, Windows, or macOS. Mobile signing remains valid when intent and attribution are clear.

If a document needs bulk sending, verify that the account is on Business Premium or higher. The Business plan includes templates and mobile apps, while bulk send is listed on Business Premium in SignNow pricing details.

If a legal team needs stronger identity proof, enable two-factor authentication or ID verification where the workflow requires it. Under 21 CFR Part 11, secure time-stamped audit trails and unique credentials matter for regulated records.

If a record must be retained for a defined period, export the final PDF and audit trail together and store them in a controlled archive. For HIPAA-covered records, keep them 6 years under 45 CFR 164.530(j)(2).

Connected systems and workflows

Connect SignNow to business systems that already hold customer, contract, HR, or project data so signed documents follow the same operational path.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Key features and benefits

These features help teams build a practical electronic signature policy with clear control, retention, and compliance support.

Workflow control

Create signing workflows with templates, mobile apps, and audit trails that support repeatable document routing and clear recordkeeping across departments.

Signing records

Collect signatures on desktop or mobile while preserving signer intent, timestamps, and document history for legal review and internal audit use.

Role management

Use role-based sending, delegated access, and shared templates to keep approval paths consistent across recurring agreements, HR forms, and notices.

Secure archival

Archive final PDFs with supporting logs so teams can retrieve complete records for retention, disputes, or compliance checks without rebuilding the trail.

Integrations

Connect SignNow with systems such as Salesforce, NetSuite, Google Workspace, Microsoft 365, Box, and Procore to move documents through existing business processes.

Plan fit

Use pricing and plan options that fit small teams, regulated workflows, or enterprise deployments without adding hidden transaction complexity.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating

Business types that benefit most

Different organization sizes use electronic signatures for different document volumes, control needs, and compliance requirements.

  • Solo practices and small agencies use SignNow to send contracts, NDAs, and client authorizations quickly, without building a heavy legal operations stack. They usually need simple sending, mobile signing, and stored records that are easy to find later for renewals or disputes.
  • Healthcare, finance, and legal teams use SignNow to manage consent forms, account approvals, and regulated records with audit trails and verification controls. Their workflows often require HIPAA-aware retention, role-based routing, and proof of signing for internal review or external audits.
  • Construction, real estate, and field-service organizations use SignNow for bids, leases, work orders, and completion forms. They benefit from mobile signing, offline use, and quick turnaround when workers, clients, or tenants are away from a desktop environment.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.