Epic Electronic Signature for SignNow
Award-winning eSignature solution
What epic electronic signature means
Epic electronic signature is a way to sign documents electronically with a record that shows who signed, when they signed, and what they agreed to. In the U.S., it works by linking a signer’s intent to a document through an electronic action such as clicking, drawing, or typing a signature. signNow stores the signed file, captures an audit trail, and helps preserve evidence that supports enforceability under ESIGN and UETA.
Why epic electronic signature matters
It reduces paper handling, speeds approvals, and creates a record that can support enforceability under ESIGN and UETA when consent, intent, and attribution are documented.
Common signing pitfalls
Signer consent is not captured clearly, which can weaken proof that the person agreed to electronic delivery and signing. Authentication is too light for sensitive transactions, making it harder to attribute the signature to one individual. Missing or incomplete audit trails leave gaps in timestamps, IP data, and document history. Retention rules are unclear, so signed records may be deleted before legal, tax, or industry deadlines expire.
Who uses epic electronic signature
Real estate
Real estate teams use it for leases, disclosures, and closing documents that need fast turnaround.
Regulated workflows
Healthcare and finance teams use it for consent forms, approvals, and records that need auditability.
People who benefit most
A director of NetSuite operations at a global distributor uses signNow to route documents through ERP-connected workflows, keep the right signatures on the right forms, and reduce manual rework across finance and operations teams. A founder in real estate uses signNow to execute leases and property documents online, including mobile signing and offline review, while keeping records organized for compliance and faster turnaround with clients and brokers.
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Intuitive UI and API. Sign and send documents from your apps in minutes.
Core features and benefits
signNow supports document signing, tracking, and routing in a way that fits U.S. business and compliance needs.
Mobile signing
Capture signatures on desktop or mobile with a simple flow that supports fast completion and clear signer intent.
Audit trail
Track each action in a time-stamped audit trail that helps document who signed, when, and how.
Templates
Use templates to reuse approved forms, reduce setup time, and keep document language consistent across teams.
Signing order
Route documents in a set order so each signer receives the file only when their turn arrives.
Fillable forms
Collect signatures with fillable fields that guide signers and reduce missing information before submission.
Record integrity
Store completed files with tamper-evident records that support later review, export, and internal controls.
How the signing flow works
The signing process follows a simple sequence from document preparation to completed record storage.
Prepare file: Upload the document and add signature fields. Send request: Send it to the signer by email or link. Complete signing: Signer reviews, signs, and submits the file. Save record: signNow records the event history and stores the completed document.
Quick setup steps
Use a short setup process to prepare, send, and retain signed documents without paper handling.
Upload:
Upload the document you want signed. Add fields:
Place signature, date, and text fields. Assign signers:
Choose recipients and set the signing order. Send:
Send the document for electronic signature. Save:
Download or store the completed file.
Recommended workflow settings
Use settings that balance signer convenience, evidence quality, and retention needs for U.S. business records.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for higher assurance |
| Signature type | SES for routine contracts |
| Audit trail | Enable full time-stamped logging |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Platform and device support
signNow works in modern browsers and mobile environments with secure TLS connections and app support for field signing.
Browsers Chrome, Firefox, Edge, and Safari Operating systems Windows, macOS, iOS, and Android Mobile support Mobile apps for iOS and Android
For managed deployments, teams often pair browser access with SSO, API access, and device policies. Mobile signing works on iOS and Android, while desktop use covers Windows and macOS.
Security and compliance
Encryption:
Storage protection:
SOC 2 Type II:
ISO 27001:
HIPAA:
Legal framework:
Real-world use cases
Customer stories show how signNow fits operational, compliance, and document-routing needs across different U.S. industries.
Enterprise operations
A global distributor needed faster internal and external approvals across ERP-connected workflows.
- Kodi-Marie Evans, Director of NetSuite Operations at Xerox, said signNow gave the team flexibility for the right signatures in the right formats.
- NetSuite integration kept routing aligned with business systems.
The workflow reduced manual routing and helped Xerox match signature collection to document type and system context, which supported faster processing and cleaner handoffs across teams.
Real estate
A real estate founder needed online execution for property documents with mobile access and compliance controls.
- Tim Martin, Founder of Martin Properties, used signNow to process documents online.
- He noted 100% compliance, built-in security, and mobile and offline access.
The setup supported remote execution of property documents while keeping records organized for review and compliance. Mobile access and offline use helped reduce delays when parties were not in the same place.
Practical usage guidance
A clear signing policy helps teams keep records consistent, defensible, and easier to review later.
Match authentication to risk
Standardize templates
Define signer order
Set retention rules
FAQ and troubleshooting
These answers focus on plan limits, compliance requirements, and record handling issues that affect signNow workflows.
signNow Business starts at $8/user/mo billed annually. Business Premium adds bulk send, and Enterprise adds advanced signer authentication and integrations. Pricing is published on signNow’s plan page.
signNow supports ESIGN and UETA compliance, and its audit trail helps document signer intent, timestamps, and document history. For HIPAA workflows, a BAA is required before handling PHI.
If a healthcare workflow involves PHI, use a plan and contract setup that includes a BAA. signNow’s HIPAA support depends on that agreement, plus access controls, audit trails, and encryption.
Bulk send is included in Business Premium. If you need large-scale recipient routing, choose that plan rather than Business. Enterprise adds advanced signer authentication for higher-risk workflows.
signNow records signer activity in a time-stamped audit trail. If a record looks incomplete, check whether the signer finished the flow and whether the document was fully sent and completed.
For regulated records, retention should match the governing rule. HIPAA signed records require 6 years under 45 CFR 164.530(j)(2), and FDA-regulated records may need Part 11 controls.
Vendor comparison
The table below compares a few legal and pricing signals that matter when evaluating electronic signature tools.
| signNow | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|
| ESIGN and UETA | Yes | Yes | Yes |
| Audit trail | Yes | Yes | Yes |
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo |
| Envelope cap | No cap | 100 envelopes/year | Not verified |
Rollout and retention timeline
This timeline combines early rollout milestones with retention and policy facts that affect U.S. document handling.
Day 1:
Day 2:
Week 1:
7-day trial:
HIPAA retention:
ESIGN consent:
UETA coverage:
Part 11 records:
Risks of poor setup
Weak attribution
Missing logs
Retention gap
Poor consent
What the audit trail records
The audit trail captures technical evidence that supports document integrity and signer attribution.
Authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Audit storage:
Retrieval and export:
Pricing and plan features
Pricing below reflects verified entry-tier information and selected plan features from the provided ground truth.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7 days | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Business Premium | Plan dependent | Plan dependent | Plan dependent | Plan dependent |
| Audit trail | Included | Included | Included | Included | Included |
| HIPAA compliance | BAA required | Available | Available | Not verified | Not verified |
Key performance indicators that demonstrate SignNow's proven track record.