PricingContact salesFree trialPricingSupportRequest a demo

Esign Solution for Secure U.S. Signing

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What an esign solution does

An esign solution lets people sign documents electronically instead of printing, scanning, or mailing paper copies. In a U.S. workflow, the sender uploads a document, adds signature fields, and routes it to one or more signers. Each signer reviews the record, confirms intent, and signs from a browser or mobile device. The platform then captures timestamps, signer details, and a tamper-evident audit trail, so the completed document can be stored, shared, and reviewed later with a clear record of what happened.

Why electronic signing matters

An esign solution reduces paper handling, shortens turnaround time, and supports remote signing without changing the legal effect of a signature. Under ESIGN and UETA, electronic signatures can be enforceable when intent, consent, and attribution are documented, which helps businesses keep transactions moving with a defensible record.

Why teams look for DocuSign alternatives

Common eSignature pain points

  • Signer consent is not captured clearly, which can weaken enforceability under ESIGN and UETA.
  • Missing audit details make it harder to show who signed, when they signed, and what changed.
  • Poor document routing creates delays when multiple approvers must sign in a specific order.
  • Weak access controls can expose PHI, financial records, or other sensitive information.

Who uses esign solution

Real estate

Real estate teams use esign solution for leases, disclosures, rental applications, and closing packets.

Healthcare

Healthcare organizations use it for intake forms, consent forms, and HIPAA-covered patient records.

People who benefit most

  • Teams at Tech Data use signNow to move internal and external approvals faster, especially when documents must route across departments and customers. The workflow fits operations leaders who need speed, consistency, and a clear record without adding paper handling or manual follow-up.
  • Xerox operations teams use signNow with NetSuite to place the right signatures on the right documents in the right format. That pattern fits finance and systems leaders who need structured routing, integration with business systems, and controlled document handling across multiple approval paths.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Core features and benefits

signNow combines signing, routing, and recordkeeping tools that support faster document turnaround and clearer transaction evidence.

Routing

Create signing workflows that route documents to the right people in the right order, with clear status tracking and fewer manual follow-ups.

Audit trail

Capture signer intent, timestamps, and document history in one record, which helps support defensible electronic transactions and later review.

Templates

Use templates for repeat documents such as leases, consent forms, and agreements, so teams can send consistent files faster.

Mobile signing

Collect signatures on phones, tablets, or desktops, which helps remote teams and field staff finish documents without printing.

Access control

Apply role-based access and signer verification to reduce unauthorized access and keep sensitive records better controlled.

Document storage

Store completed documents in a searchable format so teams can retrieve signed records without rebuilding the workflow.

Connected workflows and systems

signNow connects with business systems that already hold customer, contract, and project data, so documents move with less rekeying and fewer handoffs.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

An esign solution follows a simple sequence from document preparation to completed record storage.

  • Prepare: Upload the document and place signature fields.
  • Route: Send it to one or more signers.
  • Sign: Each signer reviews, signs, and returns it.
  • Complete: The completed file stores with its audit trail.

Quick setup steps

Use a short setup sequence to prepare, send, and store signed documents with less manual work.

  • Upload:

    Upload the file you want signed.
  • Add fields:

    Add fields for signatures, dates, and initials.
  • Set recipients:

    Enter signer emails and set the order.
  • Send:

    Send the document for electronic signing.
  • Save:

    Download or store the completed record.

Recommended workflow settings

Use settings that support attribution, retention, and secure handling across U.S. signing workflows.

SettingRecommendation
Authentication methodSMS OTP for standard transactions
Signature typeSES for routine agreements
Audit trailEnable full time-stamped logs
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works in modern browsers and on mobile devices, with TLS-protected access for signing and document review.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Desktop systems Windows and macOS
  • Mobile systems iOS and Android

For regulated deployments, managed Windows or macOS devices, SSO provisioning, and controlled mobile access can help align access policies with internal security rules.

Security and compliance controls

Encryption:

TLS 1.2/1.3 in transit

Storage protection:

AES-256 at rest

Independent controls:

SOC 2 Type II available

Security management:

ISO 27001 certified

Healthcare use:

HIPAA support with BAA

Regulated records:

21 CFR Part 11 support

Real-world signNow examples

These examples show how signNow fits operational, customer-facing, and regulated document workflows in U.S. organizations.

Operations team

A national services team needed faster turnaround on customer-facing agreements while keeping a clear approval record across departments.

  • Tech Data used signNow to improve internal and external service.
  • The workflow reduced handoffs across teams.

The result was a faster path to revenue and a more consistent signing process, with fewer manual follow-ups and better visibility into document status across internal and external stakeholders.

Real estate owner

A property business needed to process documents online while keeping compliance and security visible to staff and clients.

  • Martin Properties processed documents online with mobile access.
  • The team kept forms moving without paper delays.

The workflow supported remote execution, mobile use, and secure record handling, which helped the business complete documents efficiently while maintaining a documented signing history for later review.

Best practices for U.S. workflows

A careful setup improves attribution, record quality, and long-term document handling across signing workflows.

Set signer order carefully

Use role-based routing for documents that need sequential approval, and keep signer order aligned with your internal approval policy. This reduces confusion, prevents skipped steps, and makes the final record easier to review.

Document consent clearly

Capture consent before sending documents electronically, especially when the workflow involves consumer notices, healthcare forms, or other records that may need clear proof of agreement to electronic delivery.

Restrict document access

Limit access to completed files and templates by role, then review permissions regularly so only authorized staff can view, send, or edit sensitive records.

Match retention to records

Store signed records with a retention policy that matches the document type, such as HIPAA records, employment files, or financial approvals, so records stay available for the required period.

Rollout and retention timeline

This timeline combines adoption milestones with retention and policy facts that affect U.S. signing workflows.

Setup day:

Create the account, define roles, and prepare templates.

First send:

Route the first document after field placement and consent review.

Team onboarding:

Train new users after the first live workflow is complete.

HIPAA retention:

Keep signed PHI records for 6 years (45 CFR 164.530(j)(2)).

Trial period:

Use the 7-day free trial before plan selection.

UETA adoption:

49 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands have adopted UETA.

Enterprise rollout:

Add SSO, API access, and role controls for larger teams.

Record review:

Export completed files and audit trails for internal policy checks.

Risks of poor eSignature handling

Weak consent

Document may be harder to enforce.

Missing logs

Audit evidence may be incomplete.

Unsecured records

PHI exposure may trigger HIPAA issues.

Poor attribution

Signer identity may be disputed.

What happens in the audit trail

The audit trail records the technical evidence that supports attribution, integrity, and later review of the signed document.

01

Signer authentication:

Verify the signer with the chosen method.
02

Timestamp capture:

Record the UTC timestamp for each action.
03

Document hashing:

Generate a hash for the signed PDF.
04

Tamper-evident sealing:

Seal the file so edits are detectable.
05

Audit log storage:

Store the event history with the record.
06

Audit-trail export:

Export the audit trail for review or evidence.

Pricing and plan snapshot

Prices reflect verified entry-tier annual billing data and known plan limits from the supplied ground truth.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendYesYesYesYesYes
Audit trailYesYesYesYesYes
Envelope capNo cap100/user/yearNot verifiedNot verifiedNot verified

Vendor comparison at a glance

signNow appears first so the comparison stays centered on its pricing, compliance, and workflow position in the U.S. market.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETA complianceYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Free trial7-day trialNot verifiedNot verified
Audit trailYesYesYes
HIPAA supportBAA availableBAA availableBAA available

FAQ and troubleshooting

These answers focus on plan limits, compliance needs, and record evidence that matter in U.S. eSignature workflows.

signNow Business includes legally binding eSignatures, audit trails, templates, mobile apps, and compliance support such as ISO 27001, SOC 2, and GDPR. It is a fit for routine U.S. signing workflows that need clear recordkeeping.

signNow’s 7-day free trial requires no credit card. Trial access is useful for testing document routing, templates, and signer experience before choosing a paid plan.

For HIPAA workflows, signNow supports HIPAA use with a BAA. You still need internal policies for access control, retention, and audit review under 45 CFR 164.312 and 164.530(j)(2).

signNow supports bulk send on Business Premium and higher tiers. That matters when the same form must go to many recipients with separate signing links or individualized routing.

If a signer says the document was changed, review the audit trail and completed PDF. signNow records timestamps and document history, which helps show whether the file was altered after signing.

For U.S. enforceability, the record should show intent, consent, and attribution under ESIGN and UETA. signNow’s audit trail and signer history help document those elements, but legal review may still be needed for excluded documents.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating