PricingContact salesFree trialPricingSupportRequest a demo

Esignature Storage for Secure Recordkeeping

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What esignature storage means

Esignature storage is the secure saving and retrieval of signed electronic records, along with the evidence that proves how they were signed. In practice, a platform like signNow stores the document, signer identity details, timestamps, audit trail, and version history in one record set. That lets U.S. businesses keep contracts, forms, and approvals organized, searchable, and defensible. The core mechanics are simple: capture the signature event, preserve the record, and maintain tamper-evident proof of the signing process.

Why esignature storage matters

Esignature storage reduces lost records, speeds retrieval, and supports enforceability by preserving the evidence needed under ESIGN and UETA. For U.S. businesses, that means faster audits, fewer disputes, and a clearer record of signer intent, identity, and document integrity.

Why teams look for DocuSign alternatives

Common storage pain points

  • Signed files are saved without the audit trail, making later verification harder during disputes or audits.
  • Retention rules are applied inconsistently, so records expire too early or stay longer than policy allows.
  • Access controls are too broad, which increases the risk of unauthorized viewing or accidental deletion.
  • Documents move between systems without version control, creating confusion about which copy was actually signed.

Who uses esignature storage

Business teams

Legal, finance, healthcare, and real estate teams store signed records for contracts, approvals, and regulated forms.

Document types

They use it for leases, patient forms, tax records, disclosures, and internal approvals that need proof of signing.

Typical users and personas

  • A director of NetSuite operations at Xerox uses signNow to route the right signatures to the right documents, then keep the signed records aligned with ERP workflows and retrieval needs. That matters when approvals must stay tied to a specific system of record and document format.
  • A founder at Martin Properties uses signNow to execute lease and property documents online while keeping compliance evidence, mobile access, and offline signing options in one place. The stored record helps preserve transaction history when teams work across offices, sites, and devices.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Key features of stored eSignatures

signNow keeps signed records organized, searchable, and defensible, with controls that support both daily operations and compliance review.

Central record

Store the signed document, audit trail, and signer details together so teams can retrieve a complete record without searching across systems.

Version control

Keep each signed version tied to its final state, which helps avoid confusion when drafts, redlines, and executed copies all exist.

Tamper evidence

Use tamper-evident records to show whether a document changed after signing, which supports defensible recordkeeping and dispute review.

Access control

Apply role-based access so only authorized users can view, download, or manage stored agreements and forms.

Fast retrieval

Search by signer, date, or document name to find executed records quickly during audits, renewals, or internal reviews.

Audit history

Maintain a complete history of views, signatures, and exports so the stored file supports operational and legal review.

Connected storage workflows

Connected systems move signed records into the tools teams already use, reducing manual filing and keeping document history aligned with business systems.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How esignature storage works

The process follows a simple sequence from signing to long-term retrieval, with evidence preserved at each stage.

  • Capture: The platform captures the signed file and related evidence.
  • Record: It attaches timestamps, identity data, and document history.
  • Save: It stores the package in a secure repository.
  • Retrieve: Users later search, review, or export the record.

Quick setup steps

A short setup keeps storage organized before the first signed record is filed.

  • Select file:

    Choose the document you need to preserve.
  • Send document:

    Send it for signature through signNow.
  • Verify storage:

    Confirm the signed copy is stored.
  • Apply policy:

    Set retention and access rules for records.

Recommended storage setup

A practical setup balances identity proof, record retention, and access control for U.S. business and regulated workflows.

SettingRecommendation
Authentication methodSMS OTP with ID verification
Signature typeSES for routine records
Audit trailEnable full event history
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

Use a modern browser or mobile app to access stored eSignatures, review records, and manage signing history securely.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows, macOS, iOS, and Android
  • Mobile access signNow mobile apps available

For business deployments, managed devices, SSO, and API-connected storage help keep access controlled across teams. Regulated workflows may also require certificate handling, retention controls, and exportable records for audit review.

Security and compliance

Transport security:

TLS 1.2/1.3 in transit

Data encryption:

AES-256 at rest

Security report:

SOC 2 Type II available

Information security:

ISO 27001 certified

Healthcare compliance:

HIPAA support with BAA

Regulated records:

21 CFR Part 11 controls

Real-world storage examples

These examples show how stored eSignatures support operational speed, record integrity, and reviewable evidence in different business settings.

Operations workflow

A NetSuite operations leader needed signed records to stay aligned with ERP workflows and document formats.

  • Xerox operations team
  • NetSuite-connected routing
  • Right signatures, right formats

signNow helped keep executed documents tied to the system of record, which simplified retrieval and reduced format mismatches across departments and approvals.

Real estate records

A property founder needed online execution for lease documents with compliance evidence and mobile access.

  • Martin Properties
  • Mobile and offline signing
  • Compliance-focused recordkeeping

Stored signatures, timestamps, and audit history supported faster turnaround while preserving the documentation needed for later review and transaction tracking.

Best practices for storage

Good storage practices make signed records easier to defend, retrieve, and manage across teams and regulated workflows.

Keep the full record together

Store the executed file, audit trail, and signer metadata together so every record can be reviewed without cross-referencing separate systems or inboxes.

Match retention to policy

Set retention rules by document type, then align them with legal, HR, healthcare, or finance policy so records stay available for the required period.

Use role-based access

Limit access by role and business need, and review permissions regularly so only authorized staff can view, export, or delete stored records.

Verify retrieval and export

Test retrieval before an audit or dispute arises, including exports of signed PDFs and audit logs, so the team knows the process works.

Rollout and retention timeline

This timeline combines rollout milestones with retention and policy facts that affect stored eSignature records.

Day 1:

Set up the workspace and storage rules.

Day 2:

Send the first document for signature.

Week 1:

Onboard the core team and review access.

7-day trial:

signNow offers a 7-day free trial.

HIPAA retention:

Keep signed PHI records for 6 years.

ESIGN and UETA:

Electronic signatures remain legally valid when attributable.

21 CFR Part 11:

Use secure audit trails and unique signatures.

Policy review:

Recheck retention and permissions every quarter.

Risks of poor storage

Poor audit trail

Weak evidence in disputes

Retention gaps

Failed retention review

Access control failure

Unauthorized record access

Integrity dispute

Document authenticity challenge

Inside the audit trail

The audit trail captures the technical evidence that supports attribution, integrity, and later review of the signed record.

01

Signer authentication:

Verify the signer with the chosen method.
02

Timestamp capture:

Record the exact signing time in UTC.
03

Document hashing:

Generate a hash for the final PDF.
04

Tamper-evident sealing:

Apply a tamper-evident seal to the record.
05

Event logging:

Log every view, click, and export event.
06

Audit-trail export:

Export the audit trail when needed.

Vendor comparison

The table below compares storage-related capabilities and baseline pricing across leading eSignature vendors.

signNowDocuSignAdobe SignPandaDoc
Audit trail includedYesYesYes
ESIGN and UETAYesYesYes
HIPAA supportYesYesYes
Envelope capUnlimitedLimitedLimited
Starting price$8/user/mo$15/user/mo$14/user/mo

Pricing and plan features

Pricing and feature availability vary by vendor and plan, so the table uses verified public data where available.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified

FAQ and troubleshooting

These answers focus on storage, retention, and compliance issues that affect how signed records are kept and reviewed in signNow.

signNow Business includes audit trails, templates, and mobile apps, while Enterprise adds advanced signer authentication. For HIPAA workflows, use a BAA and keep signed records for 6 years under 45 CFR 164.530(j)(2).

If a signed file is missing its history, check whether the document was exported without the audit trail. signNow records signer activity, timestamps, and document history, which helps support ESIGN and UETA evidence requirements.

The Business plan includes legally binding eSignatures and audit trails, but advanced features such as bulk send are in Business Premium. For higher assurance, Enterprise adds advanced signer authentication.

signNow supports ESIGN and UETA compliance, so signed records can be legally binding when signer intent, attribution, and record integrity are preserved. The stored audit trail helps show who signed and when.

For regulated records, use access controls, encryption, and retention settings that match the document type. signNow supports HIPAA, SOC 2 Type II, ISO 27001, and 21 CFR Part 11 controls.

If a record cannot be found, search by signer, document name, or date, then confirm the file was stored in the correct workspace. signNow’s searchable record history helps reduce manual filing errors.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating