Formstack Electronic Signature for Secure Signing
Award-winning eSignature solution
What formstack electronic signature does
Formstack electronic signature is a way to send, sign, and store documents electronically through signNow. It lets a sender upload a document, add signature fields, choose recipients, and collect signatures without paper. The signer receives a secure link, reviews the document, and signs on a phone, tablet, or computer. signNow then records the signing activity, preserves the completed file, and keeps an audit trail that supports U.S. business, legal, and compliance needs.
Why it matters under U.S. law
It reduces paper handling, speeds approvals, and creates a record that can support enforceability under ESIGN and UETA when consent, intent, and attribution are documented.
Implementation pain points
Signer confusion can happen when recipients receive too many fields, unclear instructions, or a document that is not mobile-friendly. Weak authentication can leave attribution disputes if the signer identity is not verified with enough evidence. Missing retention rules can create gaps when teams need signed records for HIPAA, tax, or contract review. Poor workflow design can slow approvals when routing, reminders, or signer order are not configured correctly.
Who uses it and where
Real estate
Used for lease agreements, rental applications, disclosures, and closing paperwork across remote real estate transactions.
Healthcare
Used for patient forms, consent records, and HIPAA workflows on desktop and mobile devices.
Real users and roles
A director of NetSuite operations at Xerox uses signNow to route the right signatures on the right documents in the right formats. That workflow matters when documents move between ERP records, approval chains, and external counterparties that need a clear audit trail and consistent document handling. A COO at Optica Ventures LLC uses signNow because the interface is simple for internal teams and customers. That kind of workflow fits organizations that need fast turnaround on agreements, mobile signing, and a process that stays easy to follow for nontechnical recipients.
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Intuitive UI and API. Sign and send documents from your apps in minutes.
Core features and benefits
signNow supports document signing, routing, and recordkeeping in a way that fits U.S. business workflows and compliance needs.
Templates
Create reusable templates for agreements, forms, and approvals so teams can send the same document structure without rebuilding fields each time.
Audit trail
Track every signing event with timestamps, signer details, and document history that supports review, dispute handling, and internal controls.
Mobile signing
Collect signatures from phones, tablets, and desktops so recipients can sign without installing extra software or returning paper copies.
Routing
Route documents in a set order or to multiple recipients, which helps teams manage approvals and signer responsibility clearly.
Reminders
Use reminders and notifications to reduce stalled requests and keep signing tasks visible for senders and recipients.
Document storage
Store completed documents in a digital workflow that makes retrieval easier for audits, customer service, and recordkeeping.
How the signing flow works
The signing flow moves from document preparation to delivery, signature capture, and stored completion records.
Prepare: Upload a document and place signature fields where each signer must act. Route: Send the document to one or more recipients with the chosen order. Sign: Recipients review the file, complete fields, and sign from any device. Record: signNow stores the completed document and logs the signing activity.
Quick setup steps
Use a short setup sequence to prepare, send, and retain signed documents efficiently.
Upload:
Upload the document and add required fields. Assign:
Choose recipients and set the signing order. Send:
Send the request and monitor progress. Save:
Download or archive the completed file.
Recommended workflow settings
Use settings that support attribution, retention, and record integrity for U.S. business and regulated workflows.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for higher-risk transactions |
| Signature type | SES for standard U.S. agreements |
| Audit trail | Enable full event logging |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Browser and device support
signNow works in modern browsers and on major desktop and mobile operating systems, with secure web access for signing and sending.
Desktop browsers Chrome, Firefox, Safari, and Edge Operating systems Windows 11, macOS, iOS, Android Device support Phone, tablet, and laptop access
For regulated or enterprise use, managed devices, current browser versions, and controlled access policies help preserve document integrity. Mobile signing is supported on iOS and Android, while desktop users can work in Chrome, Firefox, Safari, or Edge.
Security and compliance
Transport security:
At-rest protection:
SOC 2 Type II:
ISO 27001:
HIPAA:
Compliance coverage:
Real-world use cases
These examples show how signNow fits operational, customer-facing, and compliance-sensitive signing workflows.
NetSuite operations
A NetSuite operations leader needed the right signatures on the right documents.
- Xerox used signNow with NetSuite integration.
- Routing matched document format and approval needs.
The workflow supported better document control and clearer routing across systems, which reduced manual handling and kept signatures aligned with internal process requirements.
Real estate founder
A founder needed online execution with compliance and mobile access for property documents.
- Martin Properties processed documents online.
- Mobile and offline signing stayed available.
The result was a paper-light process with stronger recordkeeping, faster turnaround, and a signing flow that fit remote property work without losing compliance focus.
Best practices for deployment
A careful setup improves signer attribution, record quality, and day-to-day workflow reliability.
Set signer order clearly
Match authentication to risk
Define retention by record type
Test the full signer journey
Rollout and retention timeline
This timeline combines rollout milestones with retention and plan facts that matter for document control.
Setup day:
First send:
Team onboarding:
7-day trial:
HIPAA retention:
Business Premium:
Enterprise tier:
Post-sign storage:
Risks of improper use
Weak attribution
Retention failure
Missing logs
No consent record
What the audit trail records
The audit trail captures identity, timing, integrity, and retrieval details for later review.
Signer authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Audit trail storage:
Audit trail export:
Pricing and plan snapshot
Pricing reflects verified entry-tier data and public plan details available from the provided source set.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7-day trial | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Business Premium | Not verified | Not verified | Not verified | Not verified |
| Audit trail | Included | Included | Included | Included | Included |
| HIPAA compliance | BAA required | BAA available | BAA available | Not verified | Not verified |
Vendor comparison
signNow appears first, and the table compares core eSignature capabilities across leading vendors.
| signNow | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|
| ESIGN and UETA support | Yes | Yes | Yes |
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo |
| Free trial | 7-day trial | Not verified | Not verified |
| Bulk send | Business Premium | Yes | Yes |
| Audit trail | Yes | Yes | Yes |
FAQ and troubleshooting
These answers focus on plan limits, compliance standards, and workflow issues that affect signing and recordkeeping.
signNow Business starts at $8/user/mo billed annually. Business Premium adds bulk send, and Enterprise adds advanced signer authentication. Pricing is public for entry tiers, while enterprise details may vary by contract.
signNow provides a 7-day free trial with no credit card required. Trial access is useful for testing templates, reminders, and basic signing flows before choosing a paid plan.
For HIPAA workflows, signNow supports HIPAA compliance with a BAA required. Signed records should be retained for 6 years under 45 CFR 164.530(j)(2) when PHI is involved.
signNow supports ESIGN and UETA compliance, which helps electronic signatures carry legal effect in the U.S. Enforceability still depends on consent, intent, attribution, and a reliable audit trail.
Business Premium includes bulk send. If your plan does not include it, upgrade to a tier that lists bulk send in the plan details before sending high-volume requests.
signNow audit trails record signer activity, timestamps, and document history. If an audit trail looks incomplete, check whether the document was sent through the full signing workflow and whether all recipients completed their steps.
Key performance indicators that demonstrate SignNow's proven track record.