PricingContact salesFree trialPricingSupportRequest a demo

How Do I Set Up an Electronic Signature with signNow

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What an electronic signature setup means

How do i set up an electronic signature means creating a digital signing process that lets a person sign a record with clear intent. In practice, the signer opens a document, reviews it, and applies a signature by clicking, typing, drawing, or using a stronger authentication method. The system then records identity details, timestamps, and document activity so the signed file can be stored, shared, and verified later. Under U.S. law, the process is generally valid when consent, attribution, and record integrity are preserved.

Why electronic signatures matter

How do i set up an electronic signature reduces paper handling, speeds approvals, and creates a record that can support enforceability under ESIGN and UETA when the signer’s intent and attribution are clear.

Why teams look for DocuSign alternatives

Common setup pitfalls

  • Choosing an authentication method that matches the document’s risk level without adding unnecessary friction for signers.
  • Missing consent language or signer intent evidence, which can weaken enforceability in a later dispute.
  • Using a workflow without a reliable audit trail, making it harder to prove who signed and when.
  • Overlooking retention and encryption settings, especially for HIPAA, financial, or regulated records.

Who uses electronic signatures

Real estate

Real estate teams use electronic signatures for leases, disclosures, and closing documents that need fast turnaround and clear signer records.

Healthcare

Healthcare organizations use them for intake forms, consent documents, and HIPAA-covered records that require controlled access and retention.

Typical users and roles

  • A director of NetSuite operations at Xerox uses signNow to route the right signatures to the right documents in the right formats. That kind of workflow matters when approvals depend on system data, role-based routing, and consistent document handling across departments and business units.
  • A founder at Martin Properties uses signNow to execute documents online with built-in security and mobile access. That profile fits real estate teams that need to send leases, collect signatures remotely, and keep transactions moving without waiting for in-person meetings or paper delivery.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Core features and benefits

signNow supports a practical signing workflow with controls that help teams manage documents, approvals, and records more consistently.

Intent capture

Create a signing flow that captures intent, records activity, and keeps the signed document easy to verify later.

Reusable templates

Use templates to standardize repeat documents, reduce setup time, and keep fields consistent across teams.

Sequential routing

Route documents in a set order so each signer receives the file at the right stage.

Mobile signing

Collect signatures from phones and desktops so approvals continue outside the office and on the move.

Audit trail

Track every action with timestamps and document history, which helps support auditability and dispute review.

Secure storage

Store signed files with controlled access and encryption so records stay organized and protected over time.

Integrations that connect signing work

Connected systems move documents, contacts, and approvals into the signing flow without repeated manual entry or file chasing.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

The process follows a simple sequence from document preparation to completed record storage, with each action logged along the way.

  • Prepare document: The sender prepares a document and adds signature fields.
  • Send request: The signer receives a secure request and opens the file.
  • Apply signature: The signer reviews, signs, and confirms intent.
  • Save record: The system stores the completed record with history.

Quick setup steps

Use a short setup sequence to prepare the document, assign recipients, and send the signing request.

  • Upload file:

    Upload the document you want signed.
  • Add fields:

    Place signature, date, and text fields.
  • Set recipients:

    Enter signer names and email addresses.
  • Send document:

    Review the workflow and send it.

Recommended workflow settings

The settings below fit U.S. business signing workflows, with stronger controls for regulated records and sensitive approvals.

SettingRecommendation
Authentication methodSMS OTP
Signature typeSES
Audit trailFull event log
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

How do i set up an electronic signature works across modern browsers and mobile devices, with secure connections over TLS 1.2 or TLS 1.3.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows, macOS, iOS, and Android
  • Mobile devices iPhone, iPad, and Android phones

For regulated deployments, managed Windows or macOS devices, mobile access on iOS and Android, and controlled user provisioning help keep access consistent. API, SSO, and certificate-based controls may also matter for enterprise or HIPAA workflows, especially when records need longer retention and tighter administration.

Security and compliance controls

Transport security:

TLS 1.2/1.3 protects data in transit.

At-rest encryption:

AES-256 protects stored files.

SOC 2 Type II:

SOC 2 Type II available on request.

ISO 27001:

ISO 27001 certified controls.

GDPR:

GDPR compliant data handling.

HIPAA:

HIPAA support with BAA.

Real-world use cases

These examples show how different teams use signNow to manage signatures, document flow, and compliance-sensitive records.

Operations team

A COO at Optica Ventures needed a simpler way to collect signatures from customers and internal teams without slowing approvals.

  • Simple interface for staff and customers
  • Fewer handoffs and less confusion

The team used signNow to streamline document exchange and reduce friction for both internal users and customers, while keeping the process easy to follow.

Enterprise sales

A CEO at Tech Data needed faster internal and external document turnaround while keeping the signing process organized across departments.

  • Faster customer service workflows
  • Improved speed to revenue

signNow supported a faster document cycle and better coordination across teams, which helped the company move approvals forward without adding paper-based delays.

Best practices for setup

A careful setup reduces rework, supports compliance, and makes the signing experience easier for both senders and recipients.

Set signer order

Use a clear signer order for documents that need review before approval. Role-based routing reduces confusion and helps each person know when their action is due.

Right-size authentication

Match authentication strength to document sensitivity. Use stronger verification for healthcare, finance, or high-value agreements, and keep the method consistent across similar workflows.

Standardize templates

Keep field placement consistent across templates. Standardized signature, date, and text fields reduce errors, speed up sending, and make completed records easier to review.

Align policy settings

Review retention and access rules before rollout. Set encryption, storage, and user permissions so the workflow fits ESIGN, UETA, HIPAA, or internal policy needs.

FAQ and troubleshooting

These answers cover plan limits, compliance questions, and setup choices that affect how the signing workflow is configured.

signNow Business starts at $8/user/mo with annual billing. It includes legally binding eSignatures, audit trails, templates, mobile apps, and unlimited users on paid plans.

Yes. signNow supports ESIGN and UETA workflows, and its audit trail helps document signer intent, timestamps, and document history for enforceability.

For HIPAA workflows, signNow supports HIPAA use with a BAA. You should confirm the agreement is in place before sending PHI through the platform.

Bulk send is included in Business Premium. If you need to send the same document to many recipients, that plan is the relevant option.

signNow has no envelope cap on the Business plan, while DocuSign limits some tiers to 100 envelopes per user per year.

If you need stronger identity checks, signNow Enterprise adds advanced signer authentication. That can matter for finance, healthcare, and other higher-risk workflows.

Vendor comparison at a glance

This table compares core signing features and pricing signals across leading vendors using verified baseline information.

signNowDocuSignAdobe SignHelloSign
ESIGN and UETAYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Free trial7-day trialTrial availableTrial available
Audit trailYesYesYes
HIPAA supportBAA availableBAA availableBAA available

Rollout and retention timeline

This timeline combines early rollout milestones with retention and policy facts that matter after the first signature is sent.

Day 1:

Set up the account, roles, and document templates.

Day 2:

Send the first agreement and confirm signer flow.

Week 1:

Onboard the team and review permissions.

HIPAA retention:

6 years from creation or last effective date, per 45 CFR 164.530(j)(2).

Business trial:

7 days, no credit card required.

Paid plans:

Unlimited users on all paid plans.

Enterprise rollout:

Add SSO, API, and advanced authentication.

DocuSign cap:

100 envelopes per user per year on some tiers.

Risks of a poor setup

Weak attribution

Document may be disputed.

Missing logs

Audit evidence may be incomplete.

No BAA

HIPAA records may fail review.

Poor consent

Contract may be unenforceable.

No tamper seal

Record integrity may be challenged.

What the audit trail records

The audit trail captures technical evidence that supports attribution, integrity, and later review of the signed record.

01

Signer authentication:

Verify the signer with the chosen method before access.
02

Timestamp capture:

Record the exact UTC time of each action.
03

Document hashing:

Generate a hash of the final PDF.
04

Tamper-evident sealing:

Apply a tamper-evident seal after signing.
05

Audit record storage:

Store the event history with the signed file.
06

Audit-trail export:

Export the audit trail for review or evidence.

Pricing and plan features

Pricing reflects verified entry-level annual billing data, plus plan features that affect document workflow and compliance needs.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumPlan dependentPlan dependentPlan dependentPlan dependent
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA supportBAA availableBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating