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How to Put a Signature Online with SignNow

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  • Easy-to-use
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E-signature frame illustration

Award-winning eSignature solution

What online signing means

How to put a signature online means signing a document electronically instead of on paper. In signNow, a sender uploads or creates a document, adds signature fields, and sends it to one or more signers by email, link, or workflow route. The signer reviews the file, completes the required fields, and applies an electronic signature from a browser or mobile device. signNow then records the signing activity, supports audit trails, and stores the completed document for later retrieval and compliance review.

Why online signatures matter

How to put a signature online reduces paper handling, speeds approvals, and creates an electronic record that can be enforced under ESIGN and UETA when the signer’s intent, attribution, and record integrity are preserved.

Why teams look for DocuSign alternatives

How the signing flow works

The signing process follows a short sequence from document setup to storage, with signNow recording the events that support later verification.

  • Prepare: Upload or create the document in signNow.
  • Route: Add signature fields and recipient order.
  • Sign: Signer reviews and signs from web or mobile.
  • Store: Completed file and audit trail are stored for review.
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  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Quick steps to get started

A simple signing workflow starts with a document, adds fields, and ends with a completed record that can be stored or shared.

  • Prepare:

    Upload the file and place signature fields.
  • Route:

    Add recipients and set signing order.
  • Send:

    Send the document for signing.
  • Finish:

    Download the completed copy after all signatures.

FAQs and fixes for online signatures

Answer these questions before rollout so the signature workflow lines up with signNow features, plan limits, and applicable U.S. compliance rules.

signNow supports legally binding eSignatures with audit trails on Business, Business Premium, Enterprise, and Site License plans. If a document needs stronger identity checks, use SMS OTP or ID verification, and align the workflow with ESIGN, UETA, or HIPAA requirements as needed.

Free trial accounts last 7 days and do not require a credit card. If a feature appears unavailable, confirm whether it belongs to Business Premium, Enterprise, or Site License, because bulk send, kiosk mode, SSO, API, and HIPAA add-ons are plan-specific.

signNow records timestamps, signer activity, and document history to support audit evidence. If a recipient says a signature is invalid, verify that the signer intended to sign, the record stayed unchanged, and the document was completed through a tracked workflow.

For HIPAA workflows, signNow supports compliance when you have a BAA in place. HIPAA also requires unique user identification, access controls, audit controls, and document retention for 6 years under 45 CFR 164.530(j)(2).

If a signer cannot open the document, check the delivery method, browser, and device. signNow supports web, iOS, and Android use, and mobile signing works with modern browsers and the app workflow on managed devices.

If you need long-term admissibility, export the completed document and audit trail, then store them in a controlled archive. For finance, healthcare, and regulated records, keep the signed file with its evidence package under your retention policy and applicable rule set.

Identity and certificate checks

PKI:

PKI supports certificate-based trust.

X.509:

X.509 binds identity to key.

2FA:

Two-factor authentication strengthens access control.

SMS OTP:

SMS OTP adds possession-based verification.

ID verification:

ID verification raises assurance level.

Revocation status:

Certificate checks use revocation data.

Pricing and core features

Pricing below reflects verified annual-billing entry data available in the current ground truth set.

FeaturesSignNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7-day trialNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA compliantBAA requiredBAA availableBAA availableNot verifiedNot verified

Retention periods to plan for

Use the retention rule that matches the record class, since signed documents can be governed by industry, tax, or privacy requirements.

01

6 years for HIPAA records

45 CFR 164.530(j)(2)
02

As required for tax records

IRS 26 CFR 1.6001-1
03

Six years for broker-dealer records

FINRA 4511
04

As required for securities records

SEC Rule 17a-4
05

As required for student records

FERPA record rules

Practical record-keeping habits

Good record handling makes signed files easier to defend, archive, and retrieve, especially when the workflow spans regulated documents or multiple teams.

Choose the right authentication

Match authentication strength to document risk. Use SMS OTP or ID verification for higher-stakes agreements, and keep the signer journey simple for lower-risk forms. Align the method with ESIGN, UETA, HIPAA, or internal policy before rollout.

Standardize recurring documents

Use templates for repeat documents. Standardize fields, routing, and signer order so each lease, consent form, or contract follows the same approval path. That reduces setup errors and makes records easier to compare later.

Keep evidence with the file

Export the audit trail with the signed file. Store both together so you can show who signed, when they signed, and how the record changed over time. This is especially useful for regulated records and disputes.

Apply the correct retention rule

Set retention by record class. Keep HIPAA records for 6 years under 45 CFR 164.530(j)(2), and follow the rule that applies to tax, finance, education, or state filing records rather than using one blanket schedule.

Browser and device support

How to put a signature online needs a modern browser, a current operating system, and TLS 1.2/1.3 support for secure transmission.

  • Browsers Chrome, Firefox, Safari, and Edge.
  • Desktop OS Windows and macOS desktops.
  • Mobile OS iOS and Android mobile devices.

At the deployment level, organizations may also need browser controls, managed devices, API access, SSO, and archive policies. signNow fits mixed desktop and mobile use while supporting controlled workflows for business, healthcare, and finance teams.

Integrations that fit signing workflows

Connecting signNow to business systems keeps document data moving between intake, approvals, storage, and recordkeeping without repeating manual entry.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Business types that benefit most

Different organizations use online signatures for different reasons, from faster turnaround to tighter controls and simpler document handling.

  • Solo real estate offices use online signatures to send leases, disclosures, and addenda without scheduling in-person meetings, which helps move listings through review and signing faster while keeping a clear record of consent and completion.
  • Healthcare practices use online signatures for intake forms, consent documents, and HIPAA workflows, with BAA-backed handling and audit trails that support secure collection of patient approvals on desktop or mobile devices.
  • Enterprise operations teams use online signatures to route contract approvals through templates, delegated sending, and role-based access, which standardizes signature collection across departments and reduces delays in high-volume document workflows.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.

What the audit trail records

A signNow audit trail captures the evidence behind each signature event, which helps support attribution, integrity, and later review.

01

Signer authentication:

Verify the signer through SMS OTP or other supported checks.
02

Timestamp capture:

Capture each action with a UTC timestamp.
03

Document hashing:

Hash the document before and after signing.
04

Tamper-evident sealing:

Seal the file with a tamper-evident record.
05

Event history:

Log delivery, view, and signature events.
06

Audit export:

Export the audit trail for archive or review.
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating
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4.7 / 5 rating on