PricingContact salesFree trialPricingSupportRequest a demo

Is Your Electronic Signature Safe With SignNow

  • Quick to start
  • Easy-to-use
  • 24/7 support

No credit card required
E-signature frame illustration

Award-winning eSignature solution

What electronic signature safety means

An electronic signature is safe when the platform verifies the signer, records the signing event, and protects the document from later changes. In practice, signNow captures identity details, timestamps, and an audit trail that shows who signed, when they signed, and what document they approved. It also applies encryption and tamper-evident controls so the signed file can be checked later. For U.S. users, that combination supports reliable business use and legal review under ESIGN and UETA.

Why electronic signature safety matters

It reduces paper handling, speeds approvals, and preserves evidence of consent. Under ESIGN and UETA, a properly captured electronic signature can be enforceable when the signer’s intent, identity, and record integrity are documented.

Why teams look for DocuSign alternatives

Common electronic signature pitfalls

  • Signers may dispute intent if the workflow does not capture clear consent and identity evidence.
  • Weak authentication can make it harder to attribute the signature to a specific person.
  • Missing audit details can leave gaps in the signing history and weaken proof in disputes.
  • Poor retention practices can make signed records difficult to retrieve during audits or litigation.

Who uses electronic signature safety

Healthcare

Healthcare teams use electronic signatures for intake forms, consent forms, and HIPAA-related acknowledgments.

Real estate and finance

Real estate and finance teams use them for leases, disclosures, loan forms, and approvals.

Typical users and personas

  • Coordinates contract turnaround for distributed sales teams, often using signNow to keep approvals moving across departments and customer locations. This role benefits from audit trails, mobile signing, and simple routing when revenue timing depends on fast execution and clear signer records.
  • Manages lease packets, renewals, and vendor forms in a high-volume property workflow. signNow helps this persona collect signatures remotely, preserve document history, and reduce delays when tenants, owners, and service providers need the same record at different times.
be ready to get more
Get legally-binding signatures now!
  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Key features that support safe signing

signNow combines identity controls, recordkeeping, and workflow tools that help teams sign documents with clearer evidence and less manual handling.

Audit trail

signNow records signer identity, timestamps, and document actions so the signed file has a clear history for review, audit, or dispute resolution.

Templates

Templates reduce repetitive setup and help teams send the same agreement structure with fewer manual steps and fewer formatting errors.

Mobile signing

Mobile apps let signers review and sign documents from phones or tablets without changing the legal record or the audit trail.

Routing

Role-based routing sends documents in the right order, which helps approvals follow internal policy and reduces back-and-forth corrections.

Bulk send

Bulk sending supports many recipients at once, which is useful for notices, renewals, and repeated form collection.

Tamper evidence

Tamper-evident records help show whether a signed document changed after execution, which supports later verification and compliance review.

Integrations that fit existing workflows

Connected systems move documents into the tools teams already use, so signatures, records, and approvals stay tied to daily work.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How safe signing works

The signing flow follows a simple sequence from document preparation to final storage, with identity and record controls at each stage.

  • Prepare: Create the document and choose the signing order.
  • Authenticate: Send the request and verify the signer.
  • Sign: Capture the signature, timestamp, and audit trail.
  • Archive: Store the completed record for later review.

Quick setup steps

Use a short setup process to prepare, send, and store a signed document with clear accountability.

  • Upload:

    Upload the document and set the signing order.
  • Assign:

    Add recipients and assign fields for each signer.
  • Configure:

    Choose reminders, authentication, and completion settings.
  • Send:

    Send the request and track completion status.
  • Save:

    Download or store the completed record.

Recommended workflow settings

Use stronger identity checks for sensitive records, keep a complete audit trail, and retain regulated documents for the required period.

SettingRecommendation
Authentication methodSMS OTP for higher-risk approvals
Signature typeSES for routine U.S. contracts
Audit trailEnable full event logging
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works in modern browsers on desktop and mobile devices, with support for secure signing on phones and tablets.

  • Browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows 10+, macOS, iOS, Android
  • Mobile support signNow mobile apps for iOS and Android

For regulated workflows, use managed devices, current browser versions, and approved account controls. Mobile signing is supported, but organizations should still enforce access policies, retention rules, and encryption settings that match their internal compliance requirements.

Security and compliance snapshot

Encryption:

TLS 1.2/1.3 in transit

Storage:

AES-256 at rest

Certification:

SOC 2 Type II available

Management:

ISO 27001 certified

Healthcare:

HIPAA support with BAA

Legal basis:

ESIGN and UETA aligned

Real-world use cases

These examples show how signNow supports secure signing in business settings where record integrity, speed, and accountability matter.

Distribution operations

A national distributor needed faster internal approvals without losing control of contract records.

  • Tech Data used signNow to improve speed to revenue.
  • The team kept clear records across internal and external workflows.

The workflow supported faster execution while preserving document history and signer accountability across departments.

Real estate operations

A property business needed online execution for leases and related forms across locations.

  • Martin Properties processed documents online with built-in security.
  • Mobile and offline access helped route forms efficiently.

The process reduced paper handling and kept signing records organized for later review, which matters when multiple parties sign at different times.

Best practices for safer signing

A few setup choices can improve evidence quality, reduce disputes, and keep records aligned with internal policy and U.S. compliance needs.

Match authentication to risk

Use stronger authentication for contracts, financial forms, and records that may face later review. SMS OTP or ID verification adds another layer of attribution and helps show that the signer controlled the action.

Preserve the full record

Keep the audit trail complete and readable. Make sure timestamps, signer details, and document events stay available so internal teams, auditors, and legal reviewers can reconstruct the signing sequence without guessing.

Apply retention by record type

Set retention rules before sending regulated documents. HIPAA-covered records need 6 years of retention under 45 CFR 164.530(j)(2), and other records may have separate policy or legal requirements.

Restrict document access

Limit access to people who need it. Use role-based permissions and account controls so only authorized users can send, view, or manage signed documents and related evidence.

FAQ and troubleshooting

These answers focus on plan limits, compliance needs, and the recordkeeping details that matter when evaluating electronic signature safety.

signNow Business starts at $8/user/mo billed annually. It includes legally binding eSignatures, audit trails, templates, mobile apps, and compliance features that support ESIGN and UETA use in the U.S.

signNow supports HIPAA workflows when a BAA is in place. HIPAA does not require a specific signature tool, but it does require access controls, audit controls, integrity controls, and proper retention for PHI records.

The free trial lasts 7 days and does not require a credit card. It is useful for testing sending, signing, and audit trail features before choosing a paid plan.

Bulk send is included in Business Premium. If you need many recipients to receive similar documents, that plan adds a faster distribution workflow than the Business tier.

signNow keeps an audit trail with timestamps, signer activity, and document history. That evidence helps support attribution and integrity under ESIGN, UETA, and court review.

For higher-assurance workflows, use stronger authentication and keep the completed record. signNow supports compliance-oriented use cases, but legal enforceability still depends on consent, intent, and proper recordkeeping.

Vendor comparison at a glance

The table below compares core compliance and workflow capabilities across leading eSignature vendors used in the U.S.

signNowDocuSignAdobe Acrobat SignCriteria
ESIGN and UETAYesYesYes
Audit trailYesYesYes
HIPAA supportYesYesYes
Envelope limitNo cap100/user/yearNot verified

Rollout and retention timeline

This timeline combines launch steps with retention and policy points that affect long-term record handling.

Day 0:

Set up the account, roles, and document templates.

Day 1:

Send the first agreement and confirm signer flow.

Week 1:

Onboard the team and review audit trail output.

7-day trial:

Test signNow before paid billing begins.

HIPAA retention:

Keep signed PHI records 6 years per 45 CFR 164.530(j)(2).

ESIGN consent:

Capture consent before electronic delivery and signing.

UETA coverage:

Use state-law records rules where UETA applies.

Policy review:

Recheck retention and access rules after rollout.

Risks of poor signature handling

Weak attribution

Document may be harder to defend.

Missing audit trail

Audit evidence may be incomplete.

Retention gap

Record may fail retention review.

Dispute risk

Signature may be challenged in court.

What the audit trail records

The audit trail captures technical evidence that helps show who signed, when they signed, and whether the record changed later.

01

Signer authentication:

Verifies the signer before the record is accepted.
02

Timestamp capture:

Stores UTC timestamps for each signing event.
03

Document hashing:

Creates a hash that changes if the file changes.
04

Tamper-evident sealing:

Applies a tamper-evident seal after completion.
05

Event history:

Logs document actions in sequence for review.
06

Retrieval and export:

Exports the audit trail for later evidence use.

Pricing and plan snapshot

Prices below reflect verified entry-tier information and selected plan features from the provided data set.

Plan / FeaturesignNowDocuSignAdobe SignPandaDoc
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendYes, Business PremiumYes, higher tiersNot verifiedYes, paid tiersNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA availableBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating