Laserfiche Electronic Signature for Secure Workflows

Award-winning eSignature solution

What laserfiche electronic signature is

Laserfiche electronic signature is a way to sign documents digitally inside a document workflow, so approvals can move without paper, printing, or manual scanning. A signer receives a document, reviews it, and applies an electronic signature that is tied to that record. The system then captures identity details, timestamps, and document activity in an audit trail. In U.S. use, the main purpose is to support faster, traceable signing while preserving evidence of who signed, when, and what was signed.

Why it matters for U.S. records

It reduces manual handling, speeds approvals, and creates a record that can support enforceability under ESIGN and UETA when consent, intent, and attribution are documented.

Why teams look for DocuSign alternatives

Common implementation challenges

Signer identity can be weak if authentication is limited to email access alone.
Incomplete audit trails make it harder to defend intent, timing, and document integrity.
Retention gaps can leave signed records unavailable when a regulator or auditor asks for them.
Workflow errors can route documents to the wrong signer or skip required approvals.

Who uses it

Healthcare, real estate, finance, legal, education, insurance, and construction teams use it for signed records.

What they sign

Leases, patient forms, loan paperwork, agreements, permission slips, bids, and internal approvals fit well.

Typical users and personas

A real estate operations lead at Martin Properties can route leases, addenda, and tenant forms for mobile signing while keeping a clear record of consent, timing, and completion. This fits teams that need fast turnaround across multiple properties and remote parties.
A director of NetSuite operations at Xerox can connect signature requests to finance or operations workflows, then keep signed records aligned with internal systems. This helps organizations that need controlled document routing, auditability, and fewer handoffs between departments.

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Intuitive UI and API. Sign and send documents from your apps in minutes.

Audit trail

Creates a signed record with timestamps, signer details, and document history that supports review and dispute response.

Digital workflow

Moves documents through signing steps without printing, scanning, or manual follow-up between approvers.

Signer intent

Captures signer intent with clear consent and action history tied to the document.

Mobile access

Supports mobile signing so people can review and sign from phones or tablets.

Record control

Keeps signed files organized for later retrieval, retention, and internal review.

Reusable templates

Works with templates and reusable workflows to reduce repeated setup for recurring documents.

Connected systems and integrations

Connected systems move signature requests, document data, and completed records between business tools without rekeying or duplicate storage.

How the signing flow works

The signing process follows a simple sequence from document preparation to final record storage.

Prepare: A document is prepared for signature and routed to the right people.
Review: The signer receives the request and reviews the document details.
Sign: The signer applies an electronic signature and completes the action.
Store: The system stores the signed file and logs the event history.

Quick setup steps

Use a short setup sequence to prepare, send, and close a signing workflow.

Add fields:
Upload the document and place signature fields.
Route it:
Set the signer order and required approvals.
Send:
Send the request to each signer.
Close:
Review completion and save the final record.

Setting	Recommendation
Authentication method	SMS OTP for routine approvals
Signature type	SES for standard contracts
Audit trail	Enable full event logging
Document retention	6 years for HIPAA records
Encryption	TLS 1.2/1.3 and AES-256

Platform and device requirements

Laserfiche electronic signature works in modern browsers and on mobile devices, with secure transport and current operating system support.

Browsers Chrome, Firefox, Edge, and Safari
Operating systems Windows 11, macOS, iOS, Android
Mobile support Mobile apps on iOS and Android

For regulated deployments, managed devices, SSO provisioning, and controlled access policies matter more than the device brand. Keep browsers updated, confirm TLS support, and align mobile access with internal security rules.

Security and compliance

Transport security:

TLS 1.2/1.3 in transit

Data encryption:

AES-256 at rest

Independent controls:

SOC 2 Type II available

Security management:

ISO 27001 certified

Healthcare compliance:

HIPAA support with BAA

Privacy and trust:

GDPR and eIDAS support

Real estate operations

A real estate team needed faster lease turnaround across mobile and office workflows.

Martin Properties used online signing for lease execution.

The team could process documents online with 100% compliance and built-in security, including mobile access and offline completion when needed.

NetSuite operations

A systems leader needed signature flexibility across NetSuite-connected document flows.

Xerox aligned signatures with NetSuite-based document routing.

The workflow matched the right signatures to the right documents in the right formats, reducing manual handling and improving control across internal processes.

Best practices for rollout

A careful setup improves consistency, reduces errors, and makes signed records easier to defend later.

Match authentication to risk

Use stronger authentication for contracts, healthcare forms, and financial records. SMS OTP may be enough for lower-risk approvals, but higher-value documents benefit from added identity checks and clear signer attribution.

Preserve complete event history

Keep the audit trail complete from first view to final completion. Record timestamps, signer identity, and document actions so the file can support internal review, dispute response, and compliance checks.

Define retention before sending

Set retention rules before rollout. For HIPAA-covered records, keep signed documents for 6 years from the date of creation or last effective date, whichever is later, and align storage access with policy.

Standardize recurring workflows

Use templates for repeated forms and agreements. Reusable fields and routing reduce setup errors, keep document versions consistent, and make it easier for teams to manage recurring signing tasks.

FAQ and troubleshooting

These answers focus on setup limits, compliance needs, and recordkeeping issues that affect signing workflows.

If a signer cannot open the document, confirm browser support, cookies, and secure connection settings. signNow works in Chrome, Firefox, Safari, and Edge, and the Business plan includes audit trails and mobile apps for signing on supported devices.

If HIPAA records need to be retained, use a plan and policy that preserve signed files for 6 years under 45 CFR 164.530(j)(2). HIPAA use also requires a BAA, plus access controls and audit logging.

If you need bulk sending, use Business Premium or higher. The Business plan includes legally binding eSignatures, templates, mobile apps, ISO 27001, SOC 2, and GDPR, but bulk send is listed with Business Premium.

If a signature is disputed, export the audit trail and signed PDF. signNow records timestamps, signer activity, and document history, which helps support ESIGN and UETA enforceability when intent and attribution are documented.

If a healthcare workflow uses PHI, confirm the vendor has a signed BAA and that access controls, integrity controls, and audit controls are enabled. HIPAA does not require one signature format, but it does require safeguards.

If you need higher assurance for regulated records, choose stronger authentication and document controls. For FDA-regulated records, 21 CFR Part 11 expects validation, secure audit trails, unique user IDs, and two-component signatures.

signNow	DocuSign	Adobe Sign	PandaDoc
ESIGN and UETA	Yes	Yes	Yes
Audit trails	Yes	Yes	Yes
Signer authentication	SMS OTP	ID checks	SMS OTP
Mobile apps	Yes	Yes	Yes
Envelope limit	No cap	100/user/year	Not verified

Day 1:

Set up the workflow, fields, and signer order.

Day 2:

Send the first document for signature.

Week 1:

Onboard the team and review completed records.

7-day trial:

signNow offers a 7-day free trial, no credit card required.

HIPAA retention:

Keep signed PHI records for 6 years under 45 CFR 164.530(j)(2).

Part 11 records:

Retain secure audit trails and validation evidence for FDA-regulated records.

UETA baseline:

UETA supports electronic record retention when the signer’s intent is preserved.

Annual review:

Review access, retention, and authentication settings every 12 months.

Risks of poor setup

Weak attribution

Document may be harder to enforce.

Missing logs

Audit evidence may be incomplete.

Retention gap

HIPAA records may fail retention rules.

Part 11 failure

FDA records may be rejected.

Authenticate:

Verify the signer before access is granted.

Timestamp:

Capture UTC timestamps for each action.

Hash:

Hash the document after signing.

Seal:

Apply a tamper-evident seal.

Archive:

Store the signed PDF and audit data.

Export:

Export the audit trail when needed.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free trial	7-day trial	Not verified	Not verified	Not verified	Not verified
Bulk send	Yes, Business Premium	Not verified	Not verified	Not verified	Not verified
Audit trail	Yes	Yes	Yes	Yes	Yes
HIPAA compliance	BAA required	BAA available	BAA available	Not verified	Not verified

28M+Documents signed

13+Years in business

4.6/5Average G2 rating