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List Three Criteria of an Electronic Signature with signNow

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Award-winning eSignature solution

What an electronic signature is

An electronic signature is any electronic sound, symbol, or process that a person uses with the intent to sign a record. In U.S. transactions, it can be as simple as clicking to accept, typing a name, drawing a signature, or using a stronger identity-verified method. The core mechanics are consent, signer attribution, and record integrity. signNow captures the signing event, stores the signed document, and keeps an audit trail so the signature can be reviewed later if needed.

Why it matters for U.S. records

It reduces paper handling, speeds approvals, and preserves evidence of intent. Under ESIGN and UETA, an electronic signature can be enforceable when the signer consents and the record is retained with reliable evidence.

Why teams look for DocuSign alternatives

Key implementation pitfalls

  • Signer identity can be weak if the workflow relies only on an email link and no additional verification.
  • Documents may be disputed later when the audit trail does not clearly show intent, time, and sequence.
  • Retention gaps can make signed records harder to produce during audits, litigation, or internal reviews.
  • Improper setup can leave regulated records without the controls needed for HIPAA, FERPA, or 21 CFR Part 11 workflows.

Who uses electronic signatures

Real estate

Lease packets, rental applications, and closing documents move faster when tenants and agents sign remotely.

Healthcare

Patient forms, consent documents, and intake packets need secure signing and clear retention controls.

People who benefit most

  • A director of NetSuite operations at Xerox uses signNow to route the right documents to the right approvers through a NetSuite-connected workflow, which helps keep signatures aligned with internal controls and document formats across teams and locations.
  • A founder at Martin Properties uses signNow to execute lease and property documents online, including mobile signing and offline access, while keeping a clear compliance record for real estate transactions and time-sensitive tenant paperwork.
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Key features and benefits

signNow supports electronic signatures with practical controls that help teams sign, track, and store records in a consistent workflow.

Signer intent

Captures signer intent with a clear action, such as clicking, typing, or drawing a signature, while preserving the signed record for later review.

Audit trail

Creates a time-stamped history of views, signatures, and document actions so teams can verify what happened and when.

Mobile access

Supports remote signing on desktop and mobile devices, which helps reduce delays when people are not in the same place.

Workflow routing

Keeps documents organized in a digital workflow, making it easier to route approvals and reduce manual follow-up.

Record retention

Stores signed files in a format that can be retrieved for audits, disputes, or internal recordkeeping.

Process consistency

Helps teams standardize signing steps across departments, which reduces errors and makes review easier.

Integration options for signNow

Connected systems move signed documents into the tools teams already use, reducing duplicate entry and keeping records aligned across departments.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

The process follows a simple sequence from document delivery to final record storage, with evidence captured at each step.

  • Open document: The signer opens the document and reviews the request.
  • Verify signer: Identity is verified through the selected authentication method.
  • Sign and submit: The signer completes the signature action and submits it.
  • Save record: signNow stores the signed file and audit trail.

Quick setup steps

A short setup sequence helps teams send documents quickly while keeping the signing process organized and traceable.

  • Prepare file:

    Upload the document and set the signing order.
  • Assign signers:

    Add signers and assign fields for each person.
  • Send request:

    Choose the authentication method and send the request.
  • Archive record:

    Review the completed file and store it securely.

Recommended workflow setup

A practical setup balances identity checks, recordkeeping, and retention so signed documents stay usable for review and compliance.

SettingRecommendation
Authentication methodSMS OTP
Signature typeSES
Audit trailEnable full event log
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works in modern browsers and on mobile devices, so users can review and sign documents from desktop or phone. A stable internet connection and current browser version help ensure the signing session loads correctly.

  • Desktop browsers Chrome, Firefox, Safari, and Edge
  • Operating systems Windows, macOS, iOS, and Android
  • Mobile access signNow mobile apps on iOS and Android

For regulated or enterprise deployments, managed devices, access controls, and retention policies matter as much as browser support. Teams using HIPAA, FERPA, or 21 CFR Part 11 workflows should confirm authentication, storage, and administrative settings before rollout.

Security and compliance

Transport encryption:

TLS 1.2/1.3 protects data in transit

At-rest encryption:

AES-256 protects stored files

Security certification:

SOC 2 Type II available on request

Information security:

ISO 27001 certified

Healthcare compliance:

HIPAA support with BAA

Privacy and trust:

GDPR and eIDAS support

Real-world examples

These examples show how signNow fits document-heavy workflows where identity, timing, and record integrity matter.

Enterprise operations

A NetSuite operations leader needed signatures tied to internal document routing and format control.

  • Xerox used signNow with NetSuite integration.
  • The workflow matched the right document to the right signer.

The result was a more controlled signing process with fewer routing errors and better alignment between document type, signer, and business system.

Real estate

A property founder needed online execution for lease documents without losing compliance visibility.

  • Martin Properties signed documents on mobile and offline.
  • The workflow supported fast turnaround for tenant paperwork.

The result was faster lease execution, easier document handling, and a clearer record of who signed, when they signed, and what was completed.

Best practices

A careful setup improves enforceability, reduces review delays, and makes it easier to produce records when questions arise later.

Match authentication to risk

Use a stronger authentication method for regulated or high-value documents, and reserve simple email-based signing for low-risk internal approvals.

Preserve intent and evidence

Capture the signer’s intent clearly with an explicit signing action, and keep the completed file with its audit trail.

Define retention before launch

Set retention rules before rollout so signed records stay available for the required period under HIPAA, FERPA, or internal policy.

Restrict document access

Limit access to signing templates and completed records so only authorized users can send, review, or export documents.

FAQ and troubleshooting

These answers focus on plan limits, compliance requirements, and the controls teams usually check before rollout.

signNow Business starts at $8/user/mo on annual billing, and the 7-day free trial lets teams test signing, templates, and audit trails before purchase.

signNow supports ESIGN and UETA-compliant electronic signatures, and its audit trail helps show signer intent, timing, and document history for U.S. transactions.

HIPAA workflows require a BAA, plus access controls, audit logging, and retention settings. signNow lists HIPAA support with BAA required for PHI handling.

For 21 CFR Part 11 workflows, use unique user IDs, secure timestamps, and controlled access. signNow’s compliance features support regulated electronic records, but validation remains the customer’s responsibility.

Bulk send is included in signNow Business Premium. If you need higher-volume routing, compare plan features before sending large batches of documents.

DocuSign’s envelope cap can matter for high-volume teams. signNow’s Business plan has no envelope cap, which simplifies recurring document workflows.

Vendor comparison

The table below compares core signing features across leading vendors using publicly available baseline information.

signNowDocuSignAdobe SignCriteria
ESIGN and UETAYesYesYes
Envelope capNo cap100/yearNot verified
Audit trailYesYesYes
HIPAA supportYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo

Rollout and retention timeline

This timeline combines adoption steps with retention facts that matter when documents must stay available after signing.

Day 0:

Set up the account and confirm the workflow.

Day 1:

Send the first document for signature.

Week 1:

Onboard the team and review permissions.

7-day trial:

signNow offers a 7-day free trial.

HIPAA retention:

Keep signed PHI records 6 years per 45 CFR 164.530(j)(2).

UETA adoption:

UETA has been adopted in 49 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

ESIGN baseline:

ESIGN supports electronic records in interstate commerce.

Archive review:

Confirm retention, export, and access rules before closing the rollout.

Risks of improper use

Weak attribution

The document may be harder to enforce.

Poor audit trail

The record can lose evidentiary weight.

Missing retention

Retention failures can trigger compliance findings.

Part 11 gaps

Regulated records may be rejected in review.

What the audit trail records

The audit trail captures the evidence needed to show who signed, when they signed, and whether the file changed later.

01

Signer authentication:

Confirms the signer through the selected authentication method.
02

Timestamp capture:

Records the event time in the audit log.
03

Document hashing:

Creates a hash that reflects the document state.
04

Tamper-evident sealing:

Applies a tamper-evident seal after signing.
05

Trail storage:

Stores the completed trail with the signed file.
06

Audit export:

Exports the record for review or evidence.

Pricing and plan features

Pricing and plan details below use verified baseline figures and publicly stated plan information where available.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating