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New Digital Signature for Secure eSigning

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Award-winning eSignature solution

What a new digital signature is

A new digital signature is a cryptographic method for signing electronic documents that helps confirm who signed, detect changes after signing, and preserve a record of the transaction. In practice, the signer uses a private key or approved signing method to create a signature tied to the document, while others verify it with the matching public key or audit record. For U.S. use, it supports secure, paperless signing across contracts, forms, and approvals while keeping the process traceable and legally defensible.

Why a new digital signature matters

It reduces paper handling, speeds approvals, and strengthens evidence of intent. Under ESIGN and UETA, an electronic signature can be enforceable when attribution, consent, and record integrity are properly documented.

Why teams look for DocuSign alternatives

Common implementation challenges

  • Signer identity can be weak if authentication relies only on email access or shared inboxes.
  • Document changes after signing can create disputes when tamper evidence and audit logs are incomplete.
  • Regulated workflows may fail if retention, access controls, or BAA requirements are not defined.
  • Mobile signing can confuse users when device support, file formats, or consent steps are unclear.

Who uses new digital signatures

Real estate

Real estate teams send leases, disclosures, and rental applications for remote signing.

Healthcare

Healthcare teams collect patient forms, consent records, and HIPAA-covered authorizations on desktop or mobile.

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  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Typical users and real workflows

  • A director of NetSuite operations at Xerox uses signNow to route documents through the right approval path and keep signatures aligned with ERP data. The workflow helps teams match documents, signers, and formats without manual rework across departments and locations.
  • A founder at Martin Properties uses signNow to execute lease and property documents online with mobile access and built-in security. The process supports faster turnaround for rental and sales paperwork while keeping records organized for review, retention, and compliance checks.

Key features for secure signing

signNow supports signing workflows that balance speed, traceability, and control for teams handling routine and regulated documents.

Document integrity

Create signatures that bind to the document and reveal later changes, helping preserve integrity across approvals, contracts, and regulated records.

Audit trail

Use audit trails to capture signer activity, timestamps, and document history, which supports review, dispute handling, and internal controls.

Mobile signing

Send documents from desktop or mobile, so signers can complete forms without printing, scanning, or waiting for office access.

Workflow routing

Route documents in order, assign roles, and manage approvals for legal, HR, finance, and operations workflows.

Templates

Reuse templates for recurring forms, which reduces setup time and keeps document fields, recipients, and signatures consistent.

Status tracking

Track completion status in one place, making it easier to see where a document is waiting and who still needs to sign.

Connected workflows and integrations

Connected systems move documents, data, and approvals between signNow and the tools teams already use for sales, operations, and records.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the signing flow works

The signing process follows a clear sequence from document delivery to final record storage and verification.

  • Open document: The signer opens the document and reviews the request.
  • Verify identity: The system verifies identity through the chosen authentication method.
  • Sign and submit: The signer applies the signature and completes required fields.
  • Store record: The platform records the event history and final document state.

Quick steps to start signing

A short setup sequence helps teams move from document upload to completed signature without extra handoffs.

  • Prepare file:

    Upload the document and add the required recipients.
  • Add fields:

    Place signature fields, dates, and any needed initials.
  • Send for signing:

    Choose the signing order and send the request.
  • Check results:

    Review completion status and download the signed copy.

Recommended workflow settings

A practical setup keeps identity checks, recordkeeping, and access controls aligned with U.S. compliance needs.

SettingRecommendation
Authentication methodSMS OTP for higher assurance
Signature typeSES for routine contracts
Audit trailEnable full event logging
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device requirements

signNow works across major browsers and mobile devices, with secure connections used for document access and signing.

  • Desktop browsers Chrome, Firefox, Edge, Safari
  • Operating systems Windows 11, macOS, iOS, Android
  • Mobile devices iPhone, iPad, and Android phones

For enterprise deployment, managed Windows or macOS devices, SSO provisioning, and API-based automation can help standardize access. Mobile signing is supported on iOS and Android, which makes field work and remote approvals easier to manage.

Security and compliance safeguards

Encryption:

TLS 1.2/1.3 in transit

Data storage:

AES-256 at rest

Controls:

SOC 2 Type II available

Certification:

ISO 27001 certified

Healthcare:

HIPAA support with BAA

Legal basis:

ESIGN and UETA aligned

Real-world signing examples

Customer stories show how signNow fits document-heavy work in operations, property management, and other regulated or time-sensitive settings.

Xerox operations

A Xerox operations leader needed signatures to match NetSuite-driven document flows across teams.

  • NetSuite integration kept the right documents in the right format.
  • Approval routing reduced manual handoffs between departments.

The workflow supported faster routing and cleaner document control across integrated systems, while keeping signatures tied to the correct records and formats.

Martin Properties

A Martin Properties founder needed online execution for property documents without losing control over compliance and access.

  • Mobile signing supported work from the field.
  • Built-in security helped keep records organized.

The process made it easier to complete property paperwork remotely while preserving a clear record of execution, access, and document handling.

Best practices for reliable signing

A careful setup improves evidence quality, reduces confusion, and makes later review easier for legal, compliance, and operations teams.

Match authentication to risk

Use stronger authentication for contracts, healthcare forms, and financial approvals where signer identity needs clearer evidence. SMS OTP or ID verification can add a stronger attribution record than email-only access, especially when the document may be reviewed later in a dispute or audit.

Preserve the full record

Keep the audit trail complete from the first view through final completion. Record timestamps, signer actions, and document history so internal reviewers can confirm what happened, when it happened, and which version was signed.

Restrict document access

Limit access to the smallest group that needs to sign, review, or manage the document. Role-based access helps reduce accidental edits, unauthorized sharing, and confusion when several teams work on the same file.

Define retention up front

Set retention rules before rollout so signed records stay available for the required period. HIPAA-covered records need 6 years under 45 CFR 164.530(j)(2), and other regulated files may need different retention schedules.

Risks of improper use

Weak evidence

Document may be harder to defend

Retention gap

HIPAA records may fail retention

Attribution risk

ESIGN attribution may be disputed

Record integrity

Audit trail may be challenged

Compliance failure

Regulated records may be rejected

What the audit trail records

The audit trail shows how the signed record was created, verified, and preserved for later review.

01

Signer authentication:

Records the signer’s identity check and access method.
02

Timestamp capture:

Captures UTC timestamps for each signing event.
03

Document hashing:

Creates a hash of the signed document.
04

Tamper-evident sealing:

Seals the file so later edits are detectable.
05

Audit trail logging:

Stores the event history with the completed record.
06

Audit-trail export:

Exports the audit trail for review or retention.

Pricing and plan limits

Public pricing and plan details vary by vendor, so the table uses verified entry-tier figures and documented limits only.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo$15/user/mo$14/user/mo$19/user/mo$15/user/mo
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Audit trailIncludedIncludedIncludedIncludedIncluded
Envelope capNo cap100/user/yearNot verifiedNot verifiedNot verified

FAQ and troubleshooting

These answers cover plan limits, compliance questions, and signing issues that teams often review before rollout.

signNow Business starts at $8/user/mo on annual billing, and the plan includes legally binding eSignatures, audit trails, templates, mobile apps, ISO 27001, SOC 2, and GDPR support. If you need bulk send, check Business Premium.

signNow supports ESIGN and UETA-aligned workflows with audit trails and signer authentication. For stronger healthcare workflows, HIPAA support requires a BAA, and signed records should be retained for 6 years under 45 CFR 164.530(j)(2).

If a signer cannot complete the document on mobile, confirm browser support and file format first. signNow works on Chrome, Firefox, Safari, and Edge, and also supports iOS and Android apps for signing on phones and tablets.

If you need stronger signer verification, use SMS OTP, ID verification, or other higher-assurance methods instead of email-only access. For regulated workflows, stronger authentication helps support attribution and non-repudiation under ESIGN, UETA, and internal policy.

If a signed file is missing history, check whether audit trail export is enabled and whether the document was completed inside signNow. The audit trail should capture signer actions, timestamps, and document events for later review.

If your team needs more advanced controls, the Site License plan adds SSO, full API access, and phone support, with HIPAA, 21 CFR Part 11, and QES options available as add-ons. That plan fits larger regulated deployments.

Vendor comparison at a glance

The table below compares core signing features and pricing signals across major vendors using verified public information where available.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETAYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Free trial7-day trialNot verifiedNot verified
Audit trailYesYesYes
HIPAA supportBAA availableBAA availableBAA available
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating