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Proseries eSignature Pricing for SignNow Workflows

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What proseries eSignature pricing covers

Proseries eSignature pricing refers to the cost structure for using signNow to send, sign, and manage electronic documents in a U.S. business workflow. It usually includes a per-user subscription or usage-based option, plus access to features such as templates, audit trails, mobile signing, and admin controls. The service works by uploading a document, adding signer fields, sending it for signature, and storing a tamper-evident record of the transaction.

Why the pricing model matters legally

It matters because the pricing model determines access to audit trails, authentication, and retention tools that support enforceability under ESIGN and UETA. For U.S. businesses, that can reduce paper handling, speed approvals, and preserve evidence needed to show signer intent and document integrity.

Why teams look for DocuSign alternatives

Pricing pain points to watch

  • Choosing a plan without bulk send can slow high-volume document workflows and create manual rework.
  • Missing HIPAA or Part 11 controls can leave regulated teams without the records they need.
  • Limited user provisioning can make it harder to manage access across departments and contractors.
  • Ignoring envelope or invite limits can create unexpected process delays during busy signing periods.

Who uses this pricing model

Real estate

Real estate teams use it for leases, disclosures, and rental applications that need fast turnaround.

Regulated workflows

Healthcare and finance teams use it for consent forms, approvals, and regulated records.

People who benefit most

  • A NetSuite operations lead at a distribution company uses signNow to route approvals, match documents to ERP records, and keep signatures aligned with internal controls. The value is strongest when the team needs structured workflows, role-based routing, and a clear audit record across finance and operations.
  • A healthcare compliance manager uses signNow for patient forms, consent packets, and staff acknowledgments that must support HIPAA workflows. The platform matters most when the organization needs BAA-backed handling, access controls, and retention practices that fit regulated document review and storage.
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Core features and business value

signNow pricing pairs basic subscription access with document controls that support faster approvals, cleaner records, and easier administration.

Entry pricing

Lower entry cost helps teams start with core eSignature tools without paying for unused enterprise extras.

Audit trail

Audit trails record signer activity, timestamps, and document history for internal review and dispute support.

Mobile access

Mobile signing lets recipients review and sign documents from iOS or Android devices.

Reusable templates

Templates reduce repetitive setup for contracts, forms, and recurring approval packets.

User controls

Admin controls help assign access, manage users, and keep signing activity organized.

Unlimited users

Unlimited users on paid plans support broader adoption without adding seat friction.

Connections that fit existing systems

Connected systems move signed documents into the tools teams already use, reducing duplicate entry and manual file handling.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box

How the workflow moves

The process follows a simple sequence from document upload to signed record storage, with each step captured for review.

  • Prepare file: Upload the document and add required fields.
  • Assign recipients: Choose signers and set the signing order.
  • Send request: Send the request and track completion status.
  • Save record: Store the signed file with its audit trail.

Quick setup steps

Use a short setup sequence to prepare, send, and confirm documents in signNow.

  • Upload:

    Upload the file you want signed.
  • Add fields:

    Add fields for signatures, dates, and initials.
  • Send:

    Enter signer emails and send the request.
  • Review:

    Review completion and download the signed copy.

Recommended workflow settings

Use settings that match U.S. contract workflows, regulated records, and controlled access needs.

SettingRecommendation
Authentication methodSMS OTP for routine approvals
Signature typeSES for standard contracts
Audit trailFull timestamped event log
Document retention6 years for HIPAA records
EncryptionTLS 1.2/1.3 and AES-256

Platform and device support

signNow works in modern browsers on desktop and mobile, with TLS-protected sessions and app support for iOS and Android.

  • Desktop browsers Chrome, Firefox, Edge, and Safari
  • Operating systems Windows, macOS, iOS, and Android
  • Mobile support Mobile apps available for iOS and Android

For managed deployments, teams often pair browser access with SSO, API access, and device policies on Windows, macOS, iOS, or Android. Browser updates, cookie settings, and network security rules can affect login and document loading, so IT teams should validate access before rollout.

Security and compliance snapshot

Transport security:

TLS 1.2/1.3 in transit

Storage encryption:

AES-256 at rest

Control assurance:

SOC 2 Type II available

Security management:

ISO 27001 certified

Health data:

HIPAA support with BAA

Regulated use:

eIDAS and 21 CFR Part 11 support

Example use cases from customers

Customer stories show how signNow fits different document volumes, system needs, and compliance expectations.

Enterprise operations

A Xerox operations leader needed flexible routing across systems and document formats.

  • NetSuite-connected signature routing
  • Right document, right format

The workflow supported faster routing and better alignment between systems, which helped reduce manual handling and kept approvals moving across departments.

Real estate

A Martin Properties founder needed online execution for property documents with compliance and mobile access.

  • Mobile signing on the go
  • Built-in security and compliance

The process supported remote execution of property paperwork while preserving an audit record, which is useful when teams need to close documents without in-person meetings.

Practical ways to manage the workflow

A careful setup helps teams keep signing fast while preserving the records and controls needed for U.S. business and regulated use.

Set role-based routing

Use role-based routing for documents that need separate review, approval, and signature steps. It keeps the process organized and reduces confusion when multiple departments touch the same file.

Match authentication to risk

Match authentication strength to document sensitivity. Use stronger verification for regulated records, financial approvals, or high-value agreements, and keep the method consistent across similar workflows.

Keep records together

Store signed files with their audit trail and retention policy. That makes it easier to answer internal questions, support reviews, and preserve evidence for the required period.

Review access regularly

Limit user access by job function and review permissions regularly. Clear provisioning reduces accidental edits, helps with offboarding, and supports cleaner oversight in shared environments.

FAQ and troubleshooting

These answers cover plan limits, regulated use, browser access, and audit evidence for U.S. eSignature workflows.

The Business plan includes legally binding eSignatures, audit trails, templates, and mobile apps. If you need bulk send or quick invite links, Business Premium adds those features. For HIPAA use, signNow supports BAA-backed workflows, and ESIGN/UETA validity still depends on consent, intent, and record retention.

signNow supports HIPAA workflows when a BAA is in place. HIPAA does not require a specific signature technology, but it does require unique user identification, audit controls, integrity controls, and person authentication under 45 CFR 164.312. Keep signed PHI records for 6 years under 45 CFR 164.530(j)(2).

For 21 CFR Part 11 use, the system needs secure audit trails, unique user IDs, and two-component electronic signatures. signNow’s regulated workflows should be paired with documented validation, access controls, and retention practices that preserve who signed, when, and why.

If a recipient cannot sign from a phone, check browser access first. signNow supports Chrome, Firefox, Edge, Safari, iOS, and Android, and mobile signing is valid under ESIGN and UETA when the signer intends to sign and the record is retained.

If you need a stronger evidentiary record, use the audit trail and export the signed PDF. signNow records timestamps, signer activity, and document history, which helps support attribution and integrity under ESIGN and UETA.

For teams comparing vendors, signNow’s Business plan starts at $8/user/mo billed annually, while higher tiers add bulk send, advanced authentication, and integrations. Enterprise and Site License options are available when you need SSO, API access, or regulated add-ons.

Vendor comparison at a glance

The table compares core eSignature features and pricing signals across leading vendors using verified baseline data.

signNowDocuSignAdobe SignPandaDoc
ESIGN and UETAYesYesYes
Audit trailsYesYesYes
Starting price$8/user/mo$15/user/mo$14/user/mo
Envelope capNo cap100 envelopes/yearNot verified
HIPAA supportYesYesYes

Rollout and retention timeline

This timeline combines rollout milestones with retention and policy facts that matter for U.S. document workflows.

Setup day:

Create the workspace and confirm browser access.

First send:

Send the first document after field placement.

Team onboarding:

Add users after the initial workflow is stable.

Free trial:

7-day free trial, no credit card required.

HIPAA retention:

6 years from creation or last effective date, per 45 CFR 164.530(j)(2).

Part 11 records:

Keep secure audit trails and validation evidence.

UETA adoption:

49 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Annual review:

Recheck permissions, retention, and compliance controls.

Risks of using it incorrectly

Weak audit trail

Document may be harder to defend in court.

Retention gap

HIPAA records may fail retention expectations.

Attribution failure

Signer identity may be disputed.

Part 11 noncompliance

Regulated records may be rejected.

What the audit trail records

The audit trail captures technical evidence that supports attribution, integrity, and later review of the signed record.

01

Signer authentication:

Verify the signer through the selected method.
02

Timestamp capture:

Record the exact UTC time of each action.
03

Document hashing:

Hash the document before and after signing.
04

Tamper-evident sealing:

Seal the file with tamper-evident metadata.
05

Event logging:

Store signer events in the audit log.
06

Trail export:

Export the trail with the signed PDF.

Pricing and feature snapshot

Verified pricing and plan details help compare entry costs, compliance support, and workflow features across vendors.

signNowDocuSignAdobe SignPandaDocHelloSign
Starting price$8/user/mo, annual$15/user/mo, annual$14/user/mo, annual$19/user/mo, annual$15/user/mo, annual
Free trial7 daysNot verifiedNot verifiedNot verifiedNot verified
Bulk sendYes, Business PremiumYes, higher tiersYes, higher tiersYes, higher tiersYes, higher tiers
Audit trailIncludedIncludedIncludedIncludedIncluded
HIPAA complianceBAA requiredBAA availableBAA availableNot verifiedNot verified
ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating