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Secure eSignature Platform for SignNow Workflows

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  • Easy-to-use
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E-signature frame illustration

Award-winning eSignature solution

What a secure esignature platform does

A secure esignature platform lets organizations send, sign, and store agreements electronically while preserving signer intent, identity evidence, and a tamper-evident audit trail. In SignNow, documents can be prepared in the web app, signed on mobile devices, routed with links or templates, and stored with encryption and activity records. For U.S. transactions, that workflow supports ESIGN and UETA use when consent, attribution, and proper record retention are in place.

Security and data protection

Transport security:

TLS 1.2/1.3 protects data in transit.

Data at rest:

AES-256 protects stored records.

SOC 2 Type II:

SOC 2 Type II report available on request.

ISO 27001:

ISO 27001 certified security management.

GDPR:

GDPR controls and EU-U.S. Data Privacy Framework.

HIPAA:

HIPAA support with BAA required.
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  • Best ROI. Our customers achieve an average 7x ROI within the first six months.
  • Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
  • Intuitive UI and API. Sign and send documents from your apps in minutes.

Key capabilities for secure signing

SignNow combines signing workflow tools, security controls, and compliance support in a format that fits U.S. business and regulated document handling.

Fast routing

SignNow supports templates, mobile apps, and audit trails, helping teams move documents faster while keeping records organized for U.S. compliance and internal review.

Audit trails

The platform records signer activity and document history, which supports attribution, review, and later evidence needs under ESIGN and UETA.

Unlimited users

Business plans include unlimited users at no extra cost, which helps organizations assign access broadly without creating separate seat barriers for every signer.

Enterprise controls

Enterprise and Site License options add advanced authentication, SSO, full API access, and higher-control deployment choices for regulated teams.

Mobile signing

Mobile apps let people sign on iOS and Android, which supports field work, remote approvals, and quick turnaround outside the office.

Connected workflows

Integrations with Salesforce, NetSuite, Microsoft 365, Google Workspace, Box, and Procore help connect signing workflows to existing systems.

How secure signing works

The signing flow is simple: prepare the document, route it to the right people, collect signatures, and keep the completed record with proof of activity.

  • Prepare: Upload a document or start from a template.
  • Route: Add signers, fields, and signing order.
  • Deliver: Send by email, link, or app.
  • Archive: Store the completed file with its audit trail.

Integrations for connected signing workflows

SignNow fits into business systems that already hold customer, contract, and project data, so teams can keep signing steps tied to existing records and approvals.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Who uses secure signing workflows

Real estate

Real estate teams use SignNow for leases, rental applications, and closing packets that need fast turnaround and clear signer records.

Healthcare

Healthcare groups use SignNow for patient consent forms, intake documents, and HIPAA workflows that require a BAA and audit evidence.

State rules and excluded documents

Real estate deeds

Deeds can require wet ink or notarization rules.

Wills

Wills are excluded from ESIGN enforceability.

Family law

Family law filings may be rejected.

Notarization

Notarization gaps void the electronic execution.

Witness rules

State law may demand a witness.

Processing timeline for signed documents

Most signNow workflows move quickly once the document is prepared, but completion time still depends on signer response and internal review steps.

01

Document preparation

Create the file, add fields, and set order.
02

Delivery to signers

Send instantly by email or link.
03

Signer turnaround

Signer timing varies by recipient availability.
04

Completion and archival

Completed files are archived with the audit trail.

Retention schedule for signed records

Retain signed records according to the governing rule for each record class. Keep the audit trail with the signed file, and export copies for regulated storage.

01

6 years for PHI records

HIPAA 45 CFR 164.530(j)(2).
02

As required for tax records

IRS 26 CFR 1.6001-1.
03

6 years for broker-dealer records

FINRA Rule 4511.
04

Follow the rule-specific period

SEC Rule 17a-4.
05

Keep validated electronic records

FDA 21 CFR Part 11.

FAQ for secure esignature platforms

These answers cover signNow features, plan differences, and compliance points that matter in U.S. signing workflows.

SignNow supports legally binding eSignatures under ESIGN and UETA, with audit trails that record signer activity. The Business plan includes templates and mobile apps, while Enterprise adds advanced signer authentication. For HIPAA workflows, use a BAA and confirm your retention policy.

If a signer cannot complete the action link, check whether the invitation expired or the email address was entered correctly. signNow email delivery and signing links are tied to the recipient record, and resend options help restore access without changing the document history.

The Business Premium plan includes bulk send, while the Business plan does not list bulk send in the verified plan details. If you need mass invitations, switch to Business Premium or confirm your plan features before sending repeated requests.

For regulated records, SignNow can support audit trails, timestamps, and document history retention. In healthcare, HIPAA requires a BAA and retention of signed PHI records for 6 years under 45 CFR 164.530(j)(2). Use those controls before archiving.

If your document needs stronger authentication, Enterprise adds advanced signer authentication. For higher-assurance transactions, use SMS OTP, ID verification, or other configured controls instead of email-only access. That helps support attribution under ESIGN, UETA, and regulated workflows.

signNow mobile apps support signing on iOS and Android, and the platform is rated for ease of use in G2 reviews. If a phone session fails, update the app, verify network access, and reopen the document from the invitation email or app inbox.

ROI at a Glance

Key performance indicators that demonstrate SignNow's proven track record.

28M+Documents signed
13+Years in business
4.6/5Average G2 rating
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