Signature Solution for Secure eSignatures

Award-winning eSignature solution

What a signature solution does

A signature solution is software that lets people sign documents electronically and helps organizations manage the signing process from start to finish. It collects signer intent, records identity details, and attaches a signature to a document in a way that can be tracked and verified. In signNow, users upload a file, add fields, send it for signature, and receive a completed copy with a secure audit trail. The result is a faster, paper-light workflow that still supports legal and operational review in the U.S.

Why signature solution matters

A signature solution reduces manual handling, shortens turnaround time, and creates a record that supports enforceability under ESIGN and UETA when consent, intent, and attribution are documented.

Why teams look for DocuSign alternatives

Common signature workflow issues

Paper-based routing slows approvals when multiple signers need the same document in sequence.
Missing signer authentication can weaken attribution and create disputes about who signed.
Poor document control makes it harder to prove which version was signed.
Incomplete audit records can leave gaps in timing, intent, and access history.

Business workflows

Organizations use signature solution for leases, onboarding forms, consent forms, and approval packets that need fast turnaround and clear records.

Regulated documents

Teams use it for contracts, disclosures, and regulated forms where ESIGN, UETA, HIPAA, or FERPA requirements shape the process.

Typical signNow users

Real estate operations teams use signNow to move lease packets, rental applications, and closing documents without repeated office visits. The workflow fits mobile signing, document routing, and quick turnaround across agents, coordinators, and clients who need a simple process that still leaves a clear record of consent and completion.
NetSuite operations leaders and enterprise systems teams use signNow to place signatures into finance, procurement, and document workflows. In Xerox’s customer story, the integration with NetSuite helped the team get the right signatures on the right documents in the right formats, which matters when approvals depend on system context.

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Best ROI. Our customers achieve an average 7x ROI within the first six months.
Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
Intuitive UI and API. Sign and send documents from your apps in minutes.

Simple sending

Upload a document, place fields, and send it for signature in a few steps. signNow keeps the process simple for senders and signers, which helps reduce delays and lowers the chance of routing mistakes.

Mobile access

Collect signatures on phones, tablets, and desktops without changing the document process. Mobile access helps teams handle approvals away from the office while preserving the same signing record and completion flow.

Audit trail

Track each action in a secure audit trail that records signing events, timestamps, and document history. This supports review, internal controls, and later verification of what happened during the transaction.

Templates

Reuse approved forms and routing patterns to reduce repeated setup work. Templates help teams standardize documents, keep field placement consistent, and speed up recurring transactions across departments.

Sequential routing

Send documents to multiple signers in the right order when approvals depend on sequence. Routing controls help legal, HR, and operations teams manage review steps without manual follow-up.

Legal support

Collect signatures with a process that supports ESIGN and UETA requirements when consent and attribution are handled correctly. This gives organizations a practical way to replace paper signatures in U.S. workflows.

Integration options for signature solution

Connected systems move documents, signer data, and completed files between signNow and the tools teams already use every day.

How signature solution works

The signing flow is straightforward: prepare the file, route it, collect the signature, and store the completed record.

Prepare: Upload the document and add signature fields.
Route: Send it to the signer by email or link.
Sign: Signer reviews, signs, and submits the file.
Finish: Completed records are stored with a secure history.

Quick signature solution steps

Use a short setup sequence to prepare a document, collect signatures, and confirm completion.

Upload:
Upload the document you want signed.
Place fields:
Add signature, date, and text fields.
Send:
Enter signer email addresses and send.
Review:
Review the completed document and history.

Setting	Recommendation
Authentication method	SMS OTP
Signature type	SES
Audit trail	Enable full event log
Document retention	6 years for HIPAA records
Encryption	TLS 1.2/1.3 and AES-256

Platform requirements for signature solution

signNow works in modern browsers and on mobile devices, with secure transport over TLS for web sessions and app-based signing on iOS and Android.

Desktop browsers Chrome, Firefox, Safari, and Edge
Mobile devices iOS and Android mobile apps
Operating systems Windows, macOS, iOS, and Android

For enterprise deployments, managed Windows and macOS devices, mobile access, and identity controls such as SSO or API-based provisioning can support larger teams. Regulated environments may also pair the platform with retention rules, certificate handling, and export controls that fit internal policy and external recordkeeping needs.

Security and compliance

Encryption:

TLS 1.2/1.3 in transit

Storage protection:

AES-256 at rest

SOC 2 Type II:

SOC 2 Type II available

ISO 27001:

ISO 27001 certified

HIPAA:

HIPAA support with BAA

Privacy standards:

GDPR and eIDAS aligned

Xerox operations

A Xerox operations leader needed flexible routing across systems and document formats.

NetSuite integration supported the right signature on the right document.

The team used signNow to match signatures to document formats and workflow rules, which helped reduce manual handling and improved consistency across integrated processes.

Martin Properties

A real estate founder needed online execution for property documents with mobile access.

Mobile signing supported work in the office and offline.

The workflow helped process documents online with built-in security and compliance-focused handling, making it easier to return signed forms without relying on in-person meetings.

Best practices for signature solution

A careful setup improves consistency, supports compliance, and makes later review easier for internal teams and auditors.

Set signer order clearly

Use role-based routing so each signer receives the document in the correct order. This reduces confusion, supports approval chains, and helps legal, HR, and operations teams keep responsibilities clear across the workflow.

Match authentication to risk

Collect the minimum identity evidence needed for the document type. For higher-risk transactions, use stronger authentication, such as SMS OTP or ID verification, so the audit trail supports later review and attribution.

Reuse approved templates

Standardize templates for recurring forms and agreements. Reusing field placement, routing rules, and signer roles reduces setup errors and helps teams keep document versions consistent across repeated transactions.

Align retention with policy

Keep retention and export rules aligned with the record type. HIPAA-covered records, financial records, and internal approvals may need different retention periods, so document policy should be set before rollout.

Setup day:

Create the account, set roles, and configure signing rules.

First send:

Send the first document after template review and field placement.

Team onboarding:

Train users after the first workflow is confirmed.

Free trial:

7-day free trial, no credit card required.

HIPAA retention:

6 years from creation or last effective date, per 45 CFR 164.530(j)(2).

Part 11 records:

Retain secure audit history for regulated records.

Business plan:

$8/user/month billed annually.

Enterprise rollout:

Add advanced authentication and integrations as needed.

Risks of poor signature handling

Weak attribution

Document may be harder to defend.

Missing history

Audit evidence may be incomplete.

Short retention

Retention violations may follow.

Policy mismatch

Compliance review may fail.

Signer authentication:

Verifies the signer before the record is accepted.

Timestamp capture:

Captures UTC timestamps for each signing event.

Document hashing:

Creates a hash that changes if the file changes.

Tamper-evident sealing:

Locks the record so later edits are detectable.

Audit trail storage:

Stores the event history with the completed file.

Retrieval and export:

Exports the record for review or retention.

signNow	DocuSign	Adobe Sign	PandaDoc
ESIGN and UETA support	Yes	Yes	Yes
Audit trail included	Yes	Yes	Yes
HIPAA support	Yes	Yes	Yes
Envelope cap	Unlimited	100/user/year	Not verified
Starting price	$8/user/mo	$15/user/mo	$14/user/mo

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free trial	7 days	Not verified	Not verified	Not verified	Not verified
Bulk send	Business Premium	Plan dependent	Plan dependent	Plan dependent	Plan dependent
Audit trail	Included	Included	Included	Included	Included
Envelope cap	No cap	100/user/year	Not verified	Not verified	Not verified

Signature solution troubleshooting

These answers focus on plan limits, compliance requirements, and platform behavior that affect real signing workflows.

signNow Business includes legally binding eSignatures, audit trails, templates, and mobile apps. If you need bulk send, the Business Premium plan adds that feature. For HIPAA workflows, signNow supports BAA-backed use, and ESIGN and UETA remain the core U.S. legal frameworks.

A missing audit trail usually means the document was not completed through the tracked signing flow. signNow records signer actions, timestamps, and document history when the file is sent and signed inside the platform. For regulated records, that history supports ESIGN, UETA, and HIPAA documentation needs.

HIPAA use requires a signed BAA and proper handling of PHI. signNow’s compliance posture includes HIPAA support, but the covered entity still needs access controls, retention rules, and internal policies that match 45 CFR 164.312 and 45 CFR 164.530(j)(2).

If a signer cannot open the document, check browser support and device access first. signNow works in Chrome, Firefox, Safari, and Edge, and also supports iOS and Android apps. Session issues can also come from blocked cookies or expired links.

For enterprise identity controls, the Site License plan adds SSO and full API access. If your workflow needs centralized provisioning or system-to-system document handling, that plan is the one to review. It also supports HIPAA and 21 CFR Part 11 add-ons where needed.

If a document must meet 21 CFR Part 11 expectations, use secure audit trails, unique user identification, and controlled access. signNow’s compliance materials note 21 CFR Part 11 support, but regulated life sciences teams should still validate the workflow against internal quality procedures.

28M+Documents signed

13+Years in business

4.6/5Average G2 rating