Survey Monkey Electronic Signature for SignNow
Award-winning eSignature solution
What survey monkey electronic signature is
Survey monkey electronic signature is a way to collect a legally binding electronic signature on a document or form linked to SurveyMonkey workflows, using signNow to route, sign, and store the record. It lets a sender prepare a file, place signature fields, invite signers, and track each action in an audit trail. The signer reviews the document, signs electronically on a phone or computer, and the completed file is returned with time-stamped evidence of the transaction.
Why it matters legally
It reduces manual handling, speeds approvals, and supports enforceability under ESIGN and UETA when the signer’s intent, consent, and record integrity are preserved.
Common implementation pain points
Users may struggle to confirm signer identity when a workflow needs stronger authentication than email access alone. Poor field placement can cause signers to miss required initials, dates, or attachments before submission. Missing retention rules can leave teams without records needed for audits, disputes, or internal reviews. Weak process controls can make it harder to prove who signed, when they signed, and what they saw.
Who uses survey monkey electronic signature
Real estate
Lease packets, rental applications, and property management forms move faster with remote signing and clear completion records.
Healthcare
Patient intake, consent forms, and HIPAA workflows benefit from controlled access and signed document retention.
Typical users and personas
A director of NetSuite operations at a global manufacturer uses signNow to route approvals through ERP-connected workflows, keep document versions aligned, and reduce back-and-forth between finance, operations, and external partners. The result is cleaner handoffs and fewer delays when signatures depend on system data and role-based routing. A founder at a multi-location healthcare practice uses signNow to collect patient forms, consent documents, and internal approvals with audit-ready records. The workflow supports mobile signing, controlled access, and retention practices that fit regulated patient administration without forcing staff to manage paper packets or manual follow-up.
Best ROI. Our customers achieve an average 7x ROI within the first six months.
Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
Intuitive UI and API. Sign and send documents from your apps in minutes.
Key features for survey monkey electronic signature
signNow adds practical controls for preparing, sending, signing, and retaining documents in a structured U.S. workflow.
Field placement
Prepare documents with signature, initial, date, and text fields so each signer completes only the required parts.
Routing control
Send documents to one signer or many recipients while keeping the signing order clear and trackable.
Audit trail
Capture a time-stamped record of views, clicks, signatures, and completion events for later review.
Cross-device signing
Support mobile and desktop signing so recipients can review and sign without printing or scanning.
Record integrity
Store completed files with tamper-evident records that help preserve document integrity after signing.
Reusable templates
Use templates for repeated forms, agreements, and approvals to reduce setup time and formatting errors.
How the signing flow works
The workflow follows a simple sequence from document preparation to signed record storage.
Prepare file: Upload the document and add the required signature fields. Route for signing: Send the request to one signer or a signing group. Sign electronically: Signer reviews the file and completes the required fields. Save evidence: Completed records are stored with a time-stamped audit trail.
Quick setup steps
Use this short sequence to prepare and send a document for electronic signature.
Upload document:
Upload the agreement or form into signNow. Add fields:
Place signature, date, and initial fields. Add signers:
Enter recipient names and email addresses. Send request:
Send the document for electronic signing. Save completed copy:
Download or store the completed file.
Recommended workflow settings
Set controls that support attribution, retention, and document integrity in U.S. business and regulated workflows.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for higher assurance |
| Signature type | SES for routine contracts |
| Audit trail | Enable full time-stamped logging |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Platform and device requirements
Survey monkey electronic signature works in modern browsers and on mobile devices with secure web access.
Desktop browsers Chrome, Firefox, Safari, and Edge. Desktop operating systems Windows 11 and macOS. Mobile platforms iOS and Android mobile apps.
For regulated deployments, confirm browser updates, device management, and access policies before rollout. signNow supports browser-based signing, mobile use on iOS and Android, and enterprise controls that can align with SSO, API access, and retention policies.
Security and compliance controls
Encryption:
Data protection:
Security report:
Information security:
Healthcare compliance:
Regulated records:
Real-world use cases
These examples show how signNow fits document-heavy workflows that need speed, traceability, and controlled execution.
Enterprise operations
A NetSuite operations leader needed signatures tied to ERP data and document routing.
- Kodi-Marie Evans, Director of NetSuite Operations at Xerox
- NetSuite-connected signature routing
The workflow kept the right signatures on the right documents in the right formats, while reducing manual coordination across teams and systems.
Real estate
A property founder needed online execution for leases and related forms with mobile access.
- Tim Martin, Founder at Martin Properties
- Mobile signing for real estate forms
The process supported online execution, mobile use, and compliance-focused record handling, which helped reduce paper delays and keep transactions moving across locations.
Best practices for reliable signing
A controlled setup helps preserve intent, reduce errors, and keep records usable after the signature is complete.
Set signing order
Keep fields minimal
Preserve signing evidence
Align authentication to risk
Rollout and retention timeline
This timeline combines adoption steps with retention facts that matter for U.S. recordkeeping.
Day 0:
Day 1:
Week 1:
HIPAA retention:
Free trial:
Enterprise rollout:
Regulated records:
Post-sign review:
Risks of poor signature handling
Weak attribution
Missing audit trail
Retention failure
Consent gap
What happens in the audit trail
The audit trail captures the signing record from identity check through exportable evidence.
Signer authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Audit storage:
Audit retrieval:
Pricing and plan comparison
Prices reflect verified annual-billing entry tiers and should be checked with vendors before purchase.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7-day trial | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Yes | Not verified | Not verified | Yes | Not verified |
| Audit trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA support | BAA required | BAA available | BAA available | Not verified | Not verified |
Vendor comparison for electronic signing
The table compares core signing capabilities across leading vendors using concise, U.S.-focused criteria.
| signNow | DocuSign | Adobe Acrobat Sign | PandaDoc |
|---|---|---|---|
| ESIGN and UETA | Yes | Yes | Yes |
| Audit trail | Yes | Yes | Yes |
| Signer authentication | SMS OTP | SMS OTP | SMS OTP |
| Envelope cap | No cap | 100/user/year | Not verified |
FAQ and troubleshooting
These answers focus on plan limits, compliance needs, and record evidence for U.S. electronic signature workflows.
Business plan includes legally binding eSignatures, templates, mobile apps, and audit trails. If you need HIPAA support, use a plan with a BAA and confirm the workflow meets 45 CFR 164.312 controls.
signNow supports HIPAA when a BAA is in place. The workflow should include unique user identification, integrity controls, and audit logging under 45 CFR 164.312, plus 6-year retention under 45 CFR 164.530(j)(2).
For stronger signer verification, use SMS OTP or ID verification instead of email-only access. NIST guidance treats weaker methods like KBA as lower assurance, so higher-risk documents should use stronger authentication.
If a signer says the document changed after signing, check the audit trail and completed PDF. signNow records time-stamped actions and tamper-evident history, which helps show whether the file was altered after completion.
The Business Premium plan adds bulk send, while Enterprise adds advanced signer authentication and formula fields. If your workflow needs larger distribution or more control, compare those plan features before sending.
For court or audit use, export the completed file and audit trail together. Under ESIGN and UETA, the record should show signer intent, attribution, and a clear history of actions.
Key performance indicators that demonstrate SignNow's proven track record.