Topaz Electronic Signature Pads for SignNow
Award-winning eSignature solution
Why topaz pads matter legally
Topaz electronic signature pads matter when organizations need a documented signing process that reduces paper handling and preserves evidence of intent. Under ESIGN and UETA, properly attributed electronic signatures can support enforceable business records, while audit trails, timestamps, and intact document history strengthen admissibility and operational consistency.
Audit trail steps for topaz pads
SignNow records each signing action as a traceable event, helping teams verify identity, timing, and document integrity.
Signer authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Event logging:
Audit retrieval:
Security and compliance protections
Transport security:
At-rest encryption:
Security assurance:
Information security:
Healthcare compliance:
Global compliance:
Best ROI. Our customers achieve an average 7x ROI within the first six months.
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Intuitive UI and API. Sign and send documents from your apps in minutes.
Recommended setup for topaz pads
Choose settings that support attribution, preserve evidence, and align with U.S. retention and security requirements.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for remote signers |
| Signature type | SES for routine U.S. documents |
| Audit trail | Enabled with timestamps and IP logs |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Sending and signing methods
- Use the web app when staff prepare documents, monitor status, and manage signers from a desktop workflow with controlled review and routing. It fits office teams handling recurring agreements and approvals.
- Use the mobile app when signing must happen away from a desk, including field visits, patient intake, or on-site approvals. Mobile signing keeps the same record trail and signer attribution.
- Use kiosk mode when individuals sign on a shared device at a front desk, counter, or service station. It works well for walk-in forms that need fast completion without account setup.
- Use shareable signing links when a document must reach external recipients by email or chat. Links reduce routing friction and let each signer open the same controlled signing flow.
Record-keeping and retention basics
Strong retention practices help preserve signed records, audit trails, and supporting evidence for audits, disputes, and regulated workflows.
Export audit trails with the signed file
Tie retention to the governing record rule
Archive records with access controls
Delete only after retention ends
Retention schedule for signed records
Keep each record class for the period required by the governing rule, and export the audit trail with the signed document.
6 years for HIPAA records
Retention under IRS records rule
Broker-dealer retention records
FDA electronic records
Business records and contracts
Risks of improper signature records
Missing audit trail
Poor signer verification
No tamper seal
Incomplete retention logs
Vendor comparison
signNow appears first because it provides a lower starting price and no envelope cap in the verified plan data.
| signNow Recommended | DocuSign | Adobe Sign | PandaDoc | HelloSign |
|---|---|---|---|---|
| ESIGN and UETA compliance | Yes | Yes | Yes | |
| Audit trail included | Yes | Yes | Yes | |
| Envelope limits | No cap | 100/user/year | Not verified | |
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | |
| HIPAA support | Yes | Yes | Yes |
Pricing and plan features
Pricing data reflects verified annual-billing entry tiers and the published signNow plan notes available in 2026.
| Features | SignNow | DocuSign | Adobe Sign | PandaDoc | Dropbox Sign |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7 days | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Business Premium | Not verified | Not verified | Not verified | Not verified |
| Audit trail | Included | Included | Included | Included | Included |
| HIPAA support | BAA required | Not verified | Not verified | Not verified | Not verified |
Business types that get the most value
The strongest fit is for organizations that need fast signatures, defensible records, and fewer handoffs between departments or locations.
Solo real-estate brokerages use topaz electronic signature pads to collect lease signatures, disclosures, and buyer paperwork from clients who want a quick, mobile-friendly signing process instead of office-based appointments. Healthcare clinics use them for consent packets and intake forms where the front desk needs a controlled workflow, HIPAA alignment, and an audit trail that supports patient recordkeeping. Construction firms use them for bid approvals and subcontractor forms on active job sites, where field crews need signatures captured quickly without delaying project paperwork or changing the approved document version.
These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.
How teams manage access
Operations administrators use shared templates, role-based access, and delegated sending to keep signing tasks moving across departments without handing out unnecessary system permissions. Compliance leads review audit trails, retention settings, and approval history so regulated teams can prove who signed, when they signed, and which record version was finalized.
FAQ and troubleshooting
These answers focus on plan limits, compliance needs, and record integrity issues that matter in real signing workflows.
Check whether the template uses the correct signer role and whether the recipient opened the current version. In SignNow, audit trails and signer history help confirm where the workflow stopped. If the document must support HIPAA or 21 CFR Part 11 use cases, verify the required controls before resending.
Business Premium adds bulk send, and Enterprise adds advanced signer authentication. If a workflow needs higher assurance, use the appropriate plan and confirm that the signer method matches the record type. For regulated workflows, HIPAA, ESIGN, UETA, and 21 CFR Part 11 requirements should all be checked.
A signature can be valid under ESIGN and UETA even when it is simple, but some records need stronger proof. For healthcare workflows, use a BAA and HIPAA-aligned controls. For FDA-regulated records, 21 CFR Part 11 requires time-stamped audit trails and unique user identification.
Use the completed file history to export the audit trail and confirm whether all required fields were filled. If a signer disputes the document, the audit log, timestamps, and document hash are the key records used to show intent and integrity.
For mobile signing, make sure the device is signed in to the correct account and the current app version is installed. SignNow supports iOS and Android workflows, and mobile-created signatures remain valid when signer intent and attribution are preserved.
If you need legally durable records, review whether your plan includes the features your department needs. SignNow’s published plans include audit trails, templates, mobile apps, and, on higher tiers, bulk send, kiosk mode, advanced authentication, and API access.
Key performance indicators that demonstrate SignNow's proven track record.