Make Digital Signature Software for Secure eSignatures
Award-winning eSignature solution
What make digital signature software does
Make digital signature software is a system for preparing, sending, signing, and tracking documents electronically. It lets a sender upload a file, place signature fields, and route the document to one or more signers. Each signer reviews the record, confirms intent, and signs from a browser or mobile device. The platform then stores the completed document, signature data, and audit trail together. In the U.S., this workflow supports faster turnaround, clearer recordkeeping, and legally recognized electronic execution under ESIGN and UETA.
Why electronic signatures matter
Make digital signature software reduces paper handling, shortens approval cycles, and preserves a usable audit record. Under ESIGN and UETA, properly executed electronic signatures can be enforceable in the U.S., so the main value is operational speed with a recognized legal framework.
Common implementation pain points
Signer confusion often starts when fields are placed poorly or instructions are unclear, which slows completion and increases support requests. Weak identity checks can make it harder to prove who signed, especially in higher-risk transactions or regulated workflows. Missing retention rules can leave teams without signed records when audits, disputes, or internal reviews require them later. Poor integration planning can create duplicate data entry, broken routing, and inconsistent document versions across systems.
Who uses it and where
Business workflows
Teams use make digital signature software for contracts, approvals, consent forms, and records that need a clear signing history.
Document use cases
It fits customer-facing and internal documents where speed, attribution, and electronic record retention matter under U.S. law.
Real users and roles
A director of NetSuite operations at Xerox uses signNow to route the right documents to the right people in the right format. The workflow matters when approvals move between ERP records, finance teams, and external signers without manual rework or version confusion. A founder in real estate, like Martin Properties, uses signNow to execute leases and related forms online with mobile access and built-in security. The value is practical: fewer in-person meetings, clearer document control, and a signing process that supports compliance and faster turnaround.
Best ROI. Our customers achieve an average 7x ROI within the first six months.
Scales with your use cases. From SMBs to mid-market, airSlate SignNow delivers results for businesses of all sizes.
Intuitive UI and API. Sign and send documents from your apps in minutes.
Key features that shape the workflow
Make digital signature software works best when the signing process, recordkeeping, and review steps stay simple and traceable.
Templates
Create reusable templates for repeat agreements, intake forms, and approvals so teams send consistent documents without rebuilding each workflow.
Mobile signing
Collect signatures from browser or mobile devices, which helps signers complete documents without installing specialized software.
Audit trail
Track each action in a time-stamped audit trail that records document events, signer activity, and completion status.
Routing
Route documents in order or in parallel so approvals follow the right sequence for legal, finance, or HR review.
Form fields
Use fillable fields, checkboxes, and initials to capture structured information before the final signature is applied.
Record storage
Store completed files in one place so signed records are easier to retrieve for audits, disputes, or internal review.
How the signing flow works
The signing process follows a simple sequence from document preparation to completed record storage.
Prepare file: Upload the document and add signature fields. Route document: Send it to one or more signers. Complete signing: Each signer reviews and signs electronically. Save evidence: The system stores the signed record and history.
Quick setup steps
Use a short setup sequence to prepare a document, send it, and keep the completed record organized.
Upload file:
Upload the file you want signed. Place fields:
Add signature, date, and text fields. Set recipients:
Enter signer emails and set order. Send request:
Send the document for signature. Save copy:
Download or store the completed record.
Recommended workflow settings
A practical setup balances signer access, record integrity, and retention needs for U.S. business and regulated documents.
| Setting | Recommendation |
|---|---|
| Authentication method | SMS OTP for routine signers |
| Signature type | SES for standard U.S. contracts |
| Audit trail | Enable full time-stamped logging |
| Document retention | 6 years for HIPAA records |
| Encryption | TLS 1.2/1.3 and AES-256 |
Browser and device requirements
Make digital signature software runs in modern browsers and on mobile devices, with secure connections for document access and signing.
Desktop browsers Chrome, Firefox, Edge Apple devices Safari on macOS and iOS Mobile access Android app and mobile browser
For enterprise use, managed Windows, macOS, iOS, and Android devices work best when paired with browser updates, user provisioning, and access controls. Keep TLS enabled, confirm supported browser versions before rollout, and align mobile access with your internal security policy and retention rules.
Security and compliance safeguards
Encryption:
Storage protection:
SOC 2 Type II:
ISO 27001:
HIPAA:
Compliance coverage:
Real-world examples
Customer stories show how different teams use signNow to handle routing, security, and document turnaround in practical ways.
Operations team
A NetSuite operations leader needed flexible routing across document formats and systems.
- Xerox used signNow with NetSuite integration.
- Right signatures on right documents.
The workflow reduced format friction and helped the team place signatures where they belonged, which supported faster internal processing and cleaner external document handling.
Real estate founder
A real estate founder needed a secure way to execute documents online from mobile devices.
- Martin Properties processed documents online.
- Mobile and offline signing mattered.
The result was a more efficient signing process with built-in security, better access from mobile devices, and less dependence on in-person meetings for routine document execution.
Best practices for reliable signing
A stable signing process depends on clear roles, consistent templates, and retention rules that fit the document type and legal context.
Define signer roles clearly
Standardize repeat documents
Review audit records regularly
Set retention by record type
Rollout and retention timeline
Adoption moves from setup to first send quickly, while retention rules depend on the document type and regulatory context.
Day 1:
Day 2:
Week 1:
7-day trial:
HIPAA retention:
21 CFR Part 11:
ESIGN and UETA:
Site License:
Risks of poor implementation
Weak identity proof
Missing audit trail
No BAA
Poor signer intent
What the audit trail records
The audit trail captures identity, timing, integrity, and retrieval details that support record authenticity and dispute review.
Signer authentication:
Timestamp capture:
Document hashing:
Tamper-evident sealing:
Event logging:
Audit export:
Vendor comparison at a glance
The table below compares core eSignature capabilities and starting prices across leading vendors using verified baseline data.
| signNow | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|
| ESIGN and UETA | Yes | Yes | Yes |
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo |
| Free trial | 7-day trial | Not verified | Not verified |
| Audit trail | Yes | Yes | Yes |
| HIPAA support | BAA available | BAA available | BAA available |
Pricing and plan features
Pricing varies by plan, billing cycle, and feature set, so the table uses verified entry-level figures and plan notes.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free trial | 7-day trial | Not verified | Not verified | Not verified | Not verified |
| Bulk send | Business Premium | Plan dependent | Plan dependent | Plan dependent | Plan dependent |
| Audit trail | Included | Included | Included | Included | Included |
| Envelope cap | No cap | 100/user/year | Not verified | Not verified | Not verified |
FAQ and troubleshooting
These answers focus on plan limits, compliance needs, and record integrity issues that affect signing workflows in the U.S.
Business plans include templates, mobile apps, and audit trails. If a document is not tracking correctly, confirm the sender used a supported plan and that the signing request was sent from the active account.
signNow supports HIPAA workflows with a BAA. If you handle PHI, verify that the agreement is in place, encryption is enabled, and access controls match HIPAA Security Rule requirements.
The Business plan starts at $8/user/mo with annual billing. If bulk send is missing, check whether your account is on Business Premium or a higher plan that includes bulk send.
ESIGN and UETA support enforceability when intent, attribution, and record retention are preserved. If a signer disputes a document, the audit trail, timestamps, and delivery history become the key evidence.
Site License supports SSO, full API, and add-ons for HIPAA, 21 CFR Part 11, and QES. If your workflow needs advanced authentication, confirm the plan and add-on scope before rollout.
A mobile signature is valid under ESIGN and UETA when the signer intended to sign and the record is retained. If the signature looks missing on iPhone or Android, confirm the signer completed the final step.
Key performance indicators that demonstrate SignNow's proven track record.